i was unfamiliar with how to get to the shuttle pickup area at msp and the staff worked together to ensure i

shuttle service is great. timely and easy 15inute ride to the airport.

overall it was a great hotel do the price paid. food/airport shuttle/etc were great.

shuttle bus to/from mall was definitely a plus

having a shuttle that would take us and pick us up for the lightrail was wonderful

great location. very clean and staff were friendly. we enjoyed the free shuttle service as well.

staff, breakfast, early check-in, shuttle, welcome bag, comfortable bed with good pillows.

the airport shuttle, which was the main reason for staying there

great location and close to most things. great shuttle service!

nice room and outdoor pool was a fun change.

the shuttle bus could offer more places to pickup and drop out.

the shuttle driver was nice

breakfast, easy shuttle to the airport, and able to leave our car there during our travels

no shuttle service to or from the airport even though it stated there was one.

really appreciated the airport shuttle service

up to date, clean, convenient, great staff, shuttle

clean. efficient shuttle service. friendly staff.

clean, friendly helpful staff, good vibe with other guest. breakfast was great.

the breakfast was good. lots to choose from. the counters were always clean

very small pool, breakfast started later than expected, 7 am, having to pay additional for parking

was hard to get through to the front desk to book a reservation on the shuttle

the staff including the shuttle driver were amazing.

we took the airport shuttle which was an incredibly convenient service for hilton to provide

location- free shuttle from the airport can t be beat

do not drive so it was great that the hotel has a regular airport shuttle service

cleanliness shuttle

i prefer yogurt and fruit and/or bagels and cream cheese. i use the airport shuttle.

beds, the shuttle service to the mall

the shuttle pick up from the airport has been my favorite

and they have free shuttle

parking & airport shuttle

airport shuttle did not start until 4:30 am

the shuttle bus driver was super nice.

staff were excellent, shuttle service was excellent. nice functional gym. coffee

the shuttle driver was very friendly at 4am :) the hotel was clean and i absolutely loved the bathroom

location and shuttles

location is awesome and shuttle provided to airport and mall of america

shuttle is very

great location, friendly staff, shuttle to the airport, great pool for lap swimming.

close to the airport and moa, great shuttle service!

, close to the mall of america , free shuttle to & from the airport & mall & the staff was

and it's a shuttle that takes you to the mall as well

great price! no daily incidentals. shuttle service was amazing.

the pool the shuttle the bar and the food was good

and very kind employees , especially your shuttle driver, even though he was very cold because the lobby for

the shuttle service to the mall of america was so convenient!

in this case, the service was great -- from the shuttle driver's to the

the staff was so kind, they offered the free shuttle from hotel to mall of america and to the airport

additionally, the gal who drove the airport shuttle was timely and friendly as well

convenient location to the airport with shuttle and stay & park available

free shuttle to airport and moa

waiting for the shuttle to the airport (which was almost 15 minutes late), tried to get a drink of lemon infused

shuttle drivers are informative and friendly

impossible to contact the shuttle service.

close to airport. shuttle was prompt. check in quick. quite room. good price!

breakfast, nice accommodating staff, loved free shuttle to airport, comfy bed, prompt pick up of garbage left

remodeled, very nice and clean, great breakfast, nice lobby space to sit and work, shuttle was

shuttle bus from airport

shuttle service and friendly drivers

helpful and nice staff, shuttle to airport, good location,

location cost shuttle breakfast friendly staff

the staff was very helpful. the shuttle is a nice touch as well.

perks: very clean, smells good, free billiards in the lobby, exceptional staff, shuttle to mall of america,

nos as close to the mall of america as other places, but with a very convenient shuttle

they also offered shuttle service

shuttle services were awesome and on time.

free shuttle service from/to the airport, and similarly to/from the mall of america

they also have a shuttle

the shuttle from to the airport and mall of america made it very easy to enjoy your stay in minneapolis

hotel staff were awesome including the shuttle drivers who went out of there way to take us where we needed to

they also offer shuttle service to moa or the airport

location close toairport and moa with shuttle for both

maggie, manager and bashir, shuttle driver went beyond expectations and met our every need regardless of the

clean, loved the kitchen in the rooms. nice breakfast. appreciate the shuttle

facility was very well ran and loved the shuttle service to the mall.

wish it had airport shuttle service all night.

return shuttle from mall of america wasn't reliable

shuttle driver was awesome

the shuttle driver was amazing

convenient shuttle with free rides from airport and mall

shuttle service from airport to hotel was essential for us after a long trip with many suitcases

shuttle service was excellent

family member stayed at a different hotel and was offered a shuttle to the mall i think that would be something

appreciated the shuttle service to and from the airport. saved me a lot of stress.

the free shuttle ran late... but hey it is free

shuttle service & drivers very nice & prompt

even our friday afternoon shuttle driver and our sunday morning (11:30am) shuttle driver

clean room and prompt hotel shuttle

shuttle drivers very friendly and accommodating

the shuttle to and from the airport was punctual and the driver was friendly

was slow to check in or help getting reservation for the shuttle, but were friendly and helpful overall

clean. quiet even though near airport. shuttle service great and quick pickups.

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

large reception area, great bartender (henry), very good breakfast, free shuttle to the

they were accommodating, the shuttle to the airport was phenomenal and timely

shuttle to the airport

i liked free shuttle to airport. breakfast in the morning.

location was ideal and 24 hour shuttle service. staff was outstanding.

very close to the airport and getting the shuttle was simple

ipad was broken in my carry-on when in the shuttle

the location and free shuttle service to and from hotel.

and blu does not have to provide a shuttle to get to moa, so that is a revenue savings, but if you make $2000

an extra charge we could leave our car parked in their lot along with airport shuttle service to and from the

shuttle from airport was gross and smelled bad. also, it should run more regularly.

close to the airport too and they have a shuttle

the staff and shuttle drivers super information on things to do and places to see

check in, friendly staff, clean room, great shuttle and breakfast

room was good and shuttle was good.

close to airport and courteous shuttle service

quiet. good shuttle service. good breakfast. very friendly staff.

great location to all amenities. shuttle service was great. morning breakfast buffet was good.

shuttle service is on time

shuttle service was top notch

shuttle service to restaurant was great

the staff was very welcoming and the shuttle service was excelent

only thing i didn't like was walter the shuttle driver he wasn't pleasant at all

grand children loved the pool. shuttle service was convenient for getting to the airport at 4am.

the staff was wonderful. having a shuttle to take us to and from the mall was a huge plus!!

airport shuttle excellent

it provides free shuttle to the mall and the airport.

hotel shuttle to the airport and mall of america.

were not able to shuttle either way to the airport and their breakfast couldn't be served because of the virus

was taking an early flight shuttle was ready for me but the clerk to check out was unavailable

shuttle driver & front desk people all polite and helpful

shuttle service was friendly and prompt

we did not use the shuttle, but you could take it to the moa and the airport as well

liked that we got the option to take the complimentary shuttle to pick up my daughter at the airport

shuttle to airport was ontime and quick; pool was nice!

to airport with shuttle, across from mall of america front desk allowed us to leave bags with them while we

would have liked breakfast (departed on 6am shuttle)

it was clean. very nice. recently remodeled . the shuttle to the mall was a nice feature.

and i really enjoyed shuttle service to moa and airport

everything shuttle

off the highway, super close to airport, shuttle service, ease of checkin, friendliness of the staff, clean and

the free shuttle only left the hotel every hour, so if you had to go somewhere, then you had to wait

very helpful, cheerful staff. free shuttle to the fair and free parking.

free shuttle service

great shuttle service to mall and airport

shuttle service to and from airport

very convenient to be able to stay and park there and ride the shuttle to the airport.

the fact that the shuttle ride was available 24/7

i wish the shuttle driver could drop off on the outside.

proximity to the airport and complimentary shuttle.

we enjoyed eating at the restaurant. the shuttle service to and from the airport was suburb.

the website says the shuttle runs every 20 minutes starting at the top of the hour but they never showed

they had a shuttle to shopping but we didn't use

we really loved the free shuttle to and from the mall, that was

friendly and helpful staff with great shuttle service to moa

location was great and the hotel providing a shuttle service to and from the mall of america was exceptionally

free breakfast, free shuttle to mall of america and airport. kitchen in rooms.

great bed, , quiet, friendly, shuttle to airport and mall

the manager reimbursed us for a cab from the airport because the free shuttle was running late

clean and tidy business travel friendly reliable airport shuttle service that was a major draw

shuttle service was amazing

shuttle was supposed to run at the bottom of the hour but sometimes didn't run until the 40th

having a shuttle service was very helpful

the shuttle drivers were very diligents and very nice, driving us from and to airport, and to and from

big spacious room, the shuttle is a great bonus, you can even ask them to take you places outside of the schedule

the staff, beds, breakfast, shuttle,location , price, everything was excellent

free breakfast,shuttle service

on shuttle took 2 hr after landing to get picked up

good value shuttle to airport

shuttle to airport

shuttle to and from the airport and mall of america, making shopping very convenient

great location, outstanding shuttle crew. clean

clean and modern; staff was friendly and helpful; airport shuttle was very beneficial and easy to

from answering questions over the phone before my visit to the shuttle to the airport when leaving

wonderful shuttle driver.

shuttle runs from 4am-11pm

comfy room, good breakfast, shuttle to/from airport and moa, accommodating staff.

close proximity to main shopping areas, airport shuttle, helpful staff.

24/7 shuttle to airport and free breakfast

it was clean. and had free airport to hotel (and vice versa) shuttle service.

like the convenience especially the available shuttle bus ride from and to the airport, also from and to the

shuttle bus looks quite dirty and old but it's still ok!

they needed to take the shuttle to the airport very early and were

very close to the airport-shuttle was great. close to the gas station & culvers.

great location, shuttle, easy accessible, comfortable beds, and quiet

the free shuttle bus to the airport is provided

cancelled so i was honestly not planning to visit anywhere, but the staff was nice, the airport shuttle driver

found it frustrating that the shuttle service stops operating at 10:00 pm from the airport and 10:00 am to the

the shuttle is free snd 24/7

i chose this hotel for the convenience of the airport shuttle, however there was no airport shuttle

everything beside no shuttle to the airport

this hotel because it offered shuttle to the airport- and then no shuttle

shuttle to airport and mall of america

very positive experience, the hotel was very clean, the staff was helpful and the shuttle was also very good

shuttle to malls of america and the convenience of being so close to different stores

had a shuttle to take us to and from the mall of america

convenience to activities, and airport shuttle

could have shuttled other than the airport. breakfast was out of everything.

their shuttle

shuttle was not available for transport to the xcel energy center as advertised on the website when

was perfect, the shuttle was definitely a plus as well as breakfast, staff was friendly and professional, room

chain that i usually use for the multiple times i travel because they actually had the real breakfast and pool

the desk staff and the shuttle diver were very helpful and friendly.

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

we had no intention of renting a vehicle but instead use the complimentary shuttle service to commute back and

free shuttle service to the airport, mall of america, etc is a plus

location price and staffing, shuttle and pool

was a little farther away from the airport and the free shuttle stopped at 11:30, and i needed it at midnight

the shuttle drives were very

the free shuttle to the mall was a great plus

free breakfast, pool, shuttle driver

the shuttle service was great

airport shuttle driver left without us

shuttle to mall of america and airport

reasonable price airport shuttle clean bathroom

shuttle i had scheduled in the morning was canceled at the last minute, but the offered to

very friendly staff all round. hector the hotel shuttle chauffeur was great.

needed to use the airport shuttle offered by the hotel

loved the pool area the deliveries from american pie the maid service was excellent and the shuttle service to

cleanliness and shuttle bus

the free airport shuttle ride to the hotel was quick!

however, the hotel did offer bus shuttles to/from the mall of america and we were able to avoid any parking

restaurant was closed and no shuttle to and from the airport due to covid?

location amenities of choice convenient shuttle with staff that are very pleasant with excellent customer service

airport shuttle, tv, clean, friendly. secure, wi-fi, printing

staff help & airport shuttle service

access to food, drinks. loved the airport shuttle.

that the shuttle wasn t available sat morning to bring us to the excel center.

the shuttle was extremely convenient

the man shuttle driver was not friendly

the shuttle, valet service, breakfast, the room

room design and layout. comfortable bed. shuttle van was nice.

we used the free shuttle which was very convenient

the shuttle service

free shuttle within 5 miles. perfect for macalister college. super nice staff. quiet

cleanliness, the comfortable bed, the free shuttle, and the helpful staff the parking was very

not much. the shuttle service was nice.