the room service food was nice but cold

room service is very poor and frustrating and worsened by the fact they don't speak or understand

en amusement park is open) it is a convenient

more options for room service paras fritas would help!

of ants in the room, kept getting bit every time i was in the room, room service took absolutely ages

english there and football was on for us in bar , just the 2 of us watching but brilliant, lovely pool

so we could chill by the pool

very new - rooms and pool area were exceptional

didn t get chance to use) with beds and a pool bar with lovely patio

pool area was nice and we could order food and drinks from the bar in the hotel

beautiful hotel, friendly staff, clean pool, great breakfasts, all in all a fantastic stay

it was a bit difficult to find parking near the hotel.

loved the pool and my room

had telephone if you wanted room service

room, excellent facilities

no pool side bar

super friendly staff comfortable clean rooms great pool area

staff were friendly, it was quiet, not too many kids, air con even tho was loud, long walk to town so got steps in to keep bit fitter

the room service food was quick and tasty

thank you to all the great staff, especially room service with rose

housekeeping & room service staff should knock harder on the door before to enter the room

room service number didnt work so had to communicate via main

meals are not offered after midnight for room service

the room was clean, the beds were comfortable, and room service came in every day

been to their hotel about 5 times now, love the location, staff are very nice, breakfast choice excellent, rooms are very

hotel nice view of the pool from room good choice of food for breakfast and was really nice food stayed here previously

save and secure for kids

the food selection was amazing, really enjoyed and the kids found many things to eat too!

we needed water so thought we would order some to the room, it doesnt state that its 5 euro for room service on the menu, which is also outdated

not have a surcharge for room service and dinner options would maybe work better as a set menu instead of a small buffet

room service options

room service items like toilet roll and soap not replenished

good room service

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

hotel is beautiful the pool on the roof is a lovely touch because you don't find many hotels in the old town with a

nothing, breakfast could have been better but that's the only slight criticism

very clean, pool area lovely, breakfast was great with a good variety, would recommend.

lovely and clean, friendly staff. super location, great breakfast

our stay, nice little rooftop pool, great price, rooms were comfy and clean

location, close to bars, restaurants and the beach

full english breakfast virtually cooked to order !!excellent,

very clean, excellent staff, breakfast very good. would stay again

location 10 out of 10, breakfast and dinner 10 out of 10, staff brilliant

hotel is very clean and the pool area is top nice

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

i night ideal location breakfast is excellent with a wide variety of choices.

a must stay if visiting benidorm

adults only was a big plus for me location was good, just up the road from winners and a few other

adults only

the staff were all extremely helpful and very pleasant from the room service to reception and dining room

room service food was nice and hot

stay in room 501 with kids hand rails on balcony are lose your going to have a bad asserdent .

weren't advised about the pool til the last day

gym-closed pool hours

clean rooms, location, breakfast

didn t have indoor pool/spa facilities.

reception staff were very helpful and the girls in the bar area were too.

pool was so cold nobody went in

excellent breakfast with healthy options like soy milk,nuts,baked beans,etc

we had a spa room also which

wasn't in love with the pool area.

we immediately looked for the rooftop bar and were not disappointed

the rooftop bar area was so nice, with amazing views

location excellent hotel very clean the rooftop bar was lovely with great views

rafael on reception was lovely & duncan in the bar was as

rooftop bar:-there are sunloungers, small kids pool and a lovely sea view

location was fantastic. staff very friendly, all bar staff brilliant

spa is 25 euro per person for one hour when they said it s free to use

were very friendly and helpful, food amazing, loved the juice bar at breakfast

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

breakfast was excellent the chicken kebabs were disgusting full of gricle and fat the paella on

also coffee only available in resturant at breakfast time

chose to have half board)

staff were all great and the location was excellent the hotel was very clean, the pool was very good if a little cold when you first get into it in

in public area are slightly tired, especially bar area we had 6 twin rooms some of which were quite compact to say the

pool was freezing

pool area excellent sun trap

centre of old town location very close to shops and beach. rooftop pool and solarium

pool beds were very uncomfortable and somewhat painful to lay on

it was an absolute amazing hotel. couldn't fault the room service or food. totally fabulous

wifi a little slow- but usable.

the breakfast was always cold , the staff need to speak more english

shower - honestly the best i've ever used -sunloungers on the balcony of the apartment -free fast wifi

breakfast was good lots of choice

bathroom had plenty hot water and room service changed the towels every day

group of 25 stags drinking and smoking whilst in the pool so ash fell into water- staff never approached to speak to them about it

there is a bar with a terrace and a nice pool and pool bar

staff throughout hotel helpful when asking for information not a problem language spoken readily, bar staff take pride serving bloddy marys, try

pool, the food was really good with lots of choices and a starter drink for the evening at the bar was

they have a kettle, fridge and room service

have liked to have been able to make myself a tea or a coffee, but not a major problem as room service was available

they even had room service

little room for single person, had everything including smart tv, free wifi

now next door at the sister hotel mirador

nice bar area and people friendly

room with everything you need, hairdryer, kettle, fridge, safe, iron and board, free wifi, air con and heating, tea and coffee in room

about the hotel , excellent location , spotlessly clean, good bar , and helpfull staff

dawn gave a warm welcome when i arrived and was lovely to have a chat with when at the bar she definitely made my holiday experience much better

the room was clean and i had a fridge, kettle and wifi included

hotel staff friendly and helpful room service excellent with towel and bed changes interior of hotel

outside space was amazing with lots of sun beds and the staff on the bar were really friendly and very welcoming

also english back bacon served at breakfast

breakfast very good,dinner very good,staff where very nice,location of the hotel very good

great pool area to chill around.

would love tea/coffee facilities in rooms,better wifi connection

the wifi reception

also you need to advertise that you have wifi

check in went smoothly and we were given bracelets to show we have pool party access

get wifi not enough sun loungers too many people from other hotels come in to use pool area food was

room service, just a vending machine, had to pay for spa facilities,expected a little more from a 4

room service first class

room service would have been an added bonus .

we didn t have the opportunity to use the spa or the indoor pool, which was a pity as it looked amazing

gym could use some more free weights

no room service

the reception staff were kind and the room service was absolutely incredible

no room service options

great breakfast, location and early check in

adults only should no children ud83dudc4d

food choice was excellent room service (change of sheets etc) 5

asked for pool view and earlier check in and request was granted

would have liked kettle in room and at least free wifi in public areas

booking the holiday that there was building work being undertaken in the pool area

all meals were fantastic ud83dude0b kids loved getting their own food

bedrooms went with a mate 2 double beds large balcony excellent shower and bathroom the roof top bar with the swimming pool and jacuzzi was fantastic plus a bucket of beer was only 12 euro what

was plentiful & cheerful staff,you could borrow a towel for the pool& you have a dressing gown& slippers in your room if you wanted it,toilet paper plentiful

every thing under one roof. apart from the swimming pool ud83eudd23

theres a complimentary safe, kettle, fridge, iron/ironing board, slippers and dressing gowns and wifi

little mini bar in room would of been nice but still a lovely room

food/room service menu is very basic, i thought with it being a spanish run hotel, their would be tapas,

the location was excellent, food was good. room service and cleaning of the room was excellent

the view on the see from the balkon ist stunning, very clean, friendly stuff, room service was very fast and friendly thank you so

breakfast selection and prompt room service

at the bar are way way too expensive x2 hendrix gin & tonic cost me 22 that s way over

we ordered room service and honestly

everything from breakfast to daily room service was excellent

channels lots of toiletries amazing jacuzzi bath the views over the sea were amazing i had room service with sandwiches and pastries omg the pastries were to die for plenty in the mini bar

a larger pool

the staff were really friendly and the breakfast was delicious

the breakfast was the best breakfast i ve had anywhere

breakfast very tasty, owner very nice, amazing stay thank you very

lovely quiet, setting, beautiful pool, and unbelievable breakfast

great value for money and the breakfast is amazing

the pool is huge and the breakfast was outstanding including serrano, salmon and freshly squeezed orange juice

decided to walk and buy outside)

very clean and we got fresh towels everyday and free room service

delivered via room service

we ordered room service on the first night as we were so tired after a long flight, food was very

the room service maids were excellenr and we left a good tip for them

r example) the amassadore

having to walk through bar area from the pool to lifts

spotless and breakfast was lovely

calypso bar on road level - spirit measures were not very good compared with

one swimming pool to cater for everyone