we relax round the pool every day, felt so chilled, the food was amazing too

location with own parking lot

plenty of free parking in the hotel's private car park across the road

location, ease of parking, friendly, helpful staff

breakfast was nice too

room service first class

room service would have been an added bonus .

room service, just a vending machine, had to pay for spa facilities,expected a little more from a 4

heating didn't work plus no sun on the balcony second room had great views also of benidorm the spa is better than i thought compared to others in

kids and adult entertainment was organised every day which is amazing for a hotel

food choice was excellent room service (change of sheets etc) 5

would appreciate free wifi

tertainment lady was amazing and on the go with the kids all day

kids club do not work here in the winter

wifi was to pay for 4 star hotel should offer this for free and juices at breakfast sweetened mixes

had telephone if you wanted room service

will not recommend to stay with kids

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

imming pool, gym, bar etc

young lady at the pool bar

english there and football was on for us in bar , just the 2 of us watching but brilliant, lovely pool

so we could chill by the pool

very new - rooms and pool area were exceptional

rooms cleaned every day excellent room service

reception staff very good. room service good. parking facilities goodwe

hotel had one main restaurant. room service menu was fairly limited.

room service was not that good and the buffet was so so for lunch and dinner

room service food too salty.

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid very helpful and

location 10 out of 10, breakfast and dinner 10 out of 10, staff brilliant

great location and staff very friendly. breakfast was very good also.

had to checkout early

hotel staff friendly and helpful room service excellent with towel and bed changes interior of hotel

food was very good in the restaurant - breakfast in particular

pool, breakfast, room, service.

breakfast was excellent

was very disappointing evening entertainment enjoyable reception staff efficient and very helpful bar staff efficient & courteous location excellent for our

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we didn't bother

location excellent the bar was clean and excellent views to the

bathroom had plenty hot water and room service changed the towels every day

we liked everything about the hotel, the staff at check-in were most helpful and efficient, the bar staff were brilliant and the room and bed were great, english tv was a bonus

breakfast was delicious lots of choices rooms was great the hotel is on the main strip in the heart

there is a bar with a terrace and a nice pool and pool bar

enjoyed my time there, it was always clean, the staff were attentive and friendly, loved the pool and music at the pool, the food was really good with lots of choices and a starter drink for

best in benidorm .superb location;room,pool,breakfast and great staff!

roof top bar and the swimming pool all rooms clean

rooftop bar and pool is lovely as it adds a different dimension to staying in benidorm

was plentiful & cheerful staff,you could borrow a towel for the pool& you have a dressing gown& slippers in your room if you wanted it,toilet paper plentiful

about it, location, clean, big room, perfect view, perfect roof top bar with infinity pool, excellent choice for

r example) the amassadore

we spent a lot of time in the hotel at night and michael in the lounge bar was exceptionally helpful and friendly

really, the gentleman who sings in outside bar and pool activities, the lady with him was really nice but his manner towards her we did not

breakfast was great, so much to choose from

the singer in the terrace bar during the day was annoying and not very entertaining.

placed for what we wanted, clean, spacious rooms, great breakfast, really friendly check in staff at

towels supplied for use at pool area

location, wifi and general cleanliness is very good.

choice for breakfast clean hotel friendly staff having a room to have a shower on the day of

kettle in room and tea bags next time bigger room bar staff and rest staff so helpful

a little bit out of town and no room service

the hotel lobby and communal areas are dated. no room service, slow lifts

hotel didn t have this although you could use the restaurant or bar to order one if needed, or room service

enjoyed the room service

loved the discotech, and the shuttle bus was a nice touch. pool table was good too.

wifi wasn't great in the room

towels and bed linen, lovely man at reception when we arrived, good english channels on tv, wifi excellent, entertainment to

get wifi not enough sun loungers too many people from other hotels come in to use pool area food was

and we watched the footy with 5 of my friends and everyone was on best behaviour even in the pool late on no trouble just

pool side and location

side compared to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool area

servigroup rialto go above and beyond to ensure all guests have a great holiday the food in the bar and restaurant are good value for money while using decent ingredients

didn't have any gluten free bar snacks for lunch.

the pool is not that big but there are enough sunbeds around it for all guests that want one

nice pool area with bar close and good

the garden with a lovely swimming pool were a lovely surprise

breakfast on the terrace is a lovely start to the

breakfast was good though the bacon and fried eggs cool. everything else was excellent

breakfast was buffet style

first room had a damp problem with mould on the ceiling and strong smell, also the wifi wasn t strong

view was poor, would have been great to have a view of the pool

it would have been nice to buy a coffee after breakfast and before the bar opened.

pool bar not opening until 12 o clock

breakfast good, lots of choice, staff excellent very helpful, location good, xmas gala lunch very

bar facilities were excellent and prices were very

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

slight critisism would be that i would have liked to have had omlette option for breakfast more than once however plenty of other choice and sausages and bacon great

the gym wasn t great - dumbbells missing too

air conditioning could have been more efficient, gym, elevators

the bar tenders were very good, professional and friendly and the entertainment was excellent

the view on the see from the balkon ist stunning, very clean, friendly stuff, room service was very fast and friendly thank you so

breakfast selection and prompt room service

the location was excellent, food was good. room service and cleaning of the room was excellent

food/room service menu is very basic, i thought with it being a spanish run hotel, their would be tapas,

the mini bar and comfortable bed

pool area doesn t open until 9,00am queuing started at 8

reception staff were very helpful and the girls in the bar area were too.

in mouth then having to share the tongs while covid is a threat , also found the staff at breakfast time a cold and unfriendly, often no reply when thanking them for taking a plate away we

clean rooms, location, breakfast

excellent breakfast with healthy options like soy milk,nuts,baked beans,etc

the reception staff were kind and the room service was absolutely incredible

no room service options

no room service

we had the half board package and both the breakfast and evening buffets were excellent, good choice and quality

a single room

the room was clean, the beds were comfortable, and room service came in every day

excellent choice on buffet menu excellent entertainment program for kids

plenty of food. nice pool atea

save and secure for kids

bar prices were good and

30 monday evening and the young man on reception gave us a late check out for free which was much appreciated

early check in and breakfast.

would be nice if bar had been open in the evening but april may be too early in the season

pool could have been bigger but we expected that it might be small already while booking it

bar prices are great and the pool is quiet for a late afternoon dip

options not to have room service each day

excellent location with fantastic view +10. great price. nice food. room service every day.

early check in, location was good and the shower was good.

couldn t connect to wifi

wifi worked very well

in public area are slightly tired, especially bar area we had 6 twin rooms some of which were quite compact to say the

t cold

real disappointment was the pool and jacuzzi

fresh, staff helpful, big balcony, pool on the roof, over all great stay and would book

bar and entertainment were good for the age of most of the guests

self catering. no room service.

great restaurant, and service. bar service very good and relaxing.

good wifi, clean rooms, hot shower with great pressure. on the sea front close to the old town

couldn't get a night cap he told us to go to the bar next door

the wifi did not reach our room.

not have a surcharge for room service and dinner options would maybe work better as a set menu instead of a small buffet

good room service

room service items like toilet roll and soap not replenished

area nice reception space accessible disabled rooms connecting rooms 3 elevators stair access room service is great pool drinks

room service options

area, bar and breakfast area very good, room dated, needs tlc, bathroom needs a refurb, although clean,

staff no the friendliest except for bar

room walk in shower room cleaned every day plenty of toiletries, nice staff there is a small bar and music on some nights spanishy but lots dancing and enjoying it, secure luggage room have

nothing, breakfast could have been better but that's the only slight criticism

close to the beach, clean and tidy rooms, breakfast was good too. excellent value for money

too many people crammed into a kids pool isn't acceptable

beautiful view and very good value for money bar far.

indoor pool was nice temperature

good choice of food at breakfast. staff were friendly. great location for the beach and shops.

spa is 25 euro per person for one hour when they said it s free to use

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional