the breakfast was better then expected. room service was fast

asked the staff to get hot milk and they did), the room service could be better as exemple

ordered breakfast room service, i just wish they would of brought directly to our room my husband had to get it at

we ordered room service for our supper meal

the room service, very prompt

nice having a restaurant available as part of the hotel for breakfast, room service

no swimming pool and 24 hours room service

elevator issues. no room service.

only drawback is room service forgot to put in shampoo and had to ask the front desk

room service brought the dishes of food with no cover

really like how well the room service organizes our stuff while they make the bed

in the parking lot, you will find a gas station, mcdonalds and tim hortons

ile not terribly pretty, in a parking lot behind restaurants and a gas station) but the interior of the hotel and rooms were

the hotel also offers a gym and laundry facilities

parking area a little concerning, dark in areas and people hanging out in parking area

i truly felt as if i was at home, room service comes up to your room (thank goodness) (-)room service, they don t have wine glasses (+)it had a restaurant that was open late, and you could have room service. (-)no room service due to covid (-)was an extra charge for in-room service, and guests were not offered a free bottle of water in the room (+)was amazing and very friendly, place was clean, and room service and front deask stuff were very accommodating for late checkout (-)room service was awful (-) had to go to front desk myself to grab cutler - no room service (-)room service and front desk service (*) i ask the room services to clean the room but when i came back to the room its still not cleaned

) the gym was not available because of renovations and i was looking forward to that

would be nice to have a high toilet so seniors can get up and down, no bar to assist you to get up, it's like sitting on the floor

hotel that i have been that does not include egg as part of breakfast especially when you have kids with

a small gym or facility to work out.

room service, dirty room, bedsheets were with stains when we check-in. broken chair in the room

room service was delicious

the room service was quick and the meal sizes were well

now is practically see through the restaurant on site took a long time to answer the phone for room service but it didn't take long to get

the first breakfast we had via room service was perfect

no room service - room reeked of smoke smell and other smells, room 515 -no lunch - no bathroom

bought food from room service and apparently the prices went up but the menu in the room wasn t changed so i ended

room service was very good - would like some additional light options

room service were a little reluctant to visit even on alternate

i enjoyed the use of the ev charging during my stay.

the staff wasn't very helpful as i called them many time to front desk and room service as we couldn't connect our phont to tv but they didn't show up

very poor room service options chinese or pizza very bad for diabetics

we were disappointed about lack of room service breakfast

enjoyed the room service, was very quick and efficient

the room service is speedy and easy to order through your tv

not much choice for room service.

we were unable to dine in the restaurant and had to get room service

room service

u in very tired as hotel send me water or say i will send u more at an extra charge has to call room service and order it

should have room service 24 hours

and bar was closed at 10pm the night i arrived and no room service

no room service.

pool/jacuzzi area is dated no coffee machine in my room no room service satellite tv was not working due to canada wide power outage but this is not the fault

cleanliness, room service and room

blame the property, but because of covid the restaurant was shut and no room service

wish the restaurant was open rather than just room service.

my evening room service meal was delicious and hot and arrived in a good

helpful front desk staff. good breakfast and room service. also nice pool and hot tub.

i had to ask about getting breakfast and there was no menu in m room for the room service

the room service was excellent and the food was delicious

only thing is the whirlpool wasn t working and room service wouldn t answer the phone for the first 5 times we called

the room service was spectacular, quick and friendly.

my suit jacked when i left the hotel--called the room service manager who helped me to send it back to me nicely and promptly

of the pandemic every thing is a bit different with room service i hope by due time we will have some normalcy

room service

room service prices were very high.

easy after a 7 hour flight to just order room service food & drinks

ordered room service for dinner and breakfast

i ordered room service

beds, cleaning, room service

the hotel had everything i needed, room service, computers, printers, restautant/bar and complimentary toothpaste and brushes (i (-)to get in the elevator, there is no parking that was so ridiculous, also when we requested room service thats when we only got (+) the staff was very kind and the room service was everything we expected to be (+)room service was prompt and the food was really good (+) room service was delicious and it was nice to eat in my room after travelling all day (+) room service was delicious, the market snack selection was a good variety (although a bit higher (+)the room service is very nice. (-)room service needs to clean up more effectively (+) the room service from restaurant was quick fairly priced and very good (+)the room was super clean and the bed were very comfy! the room service was yummy!

great breakfast buffet, efficient airport shuttle and close proximity to restaurants.

pool was too cold

hotel could change our room after one horrible night ( 2 adults and 2 kids in a king size

huge comfy bed. quick lifts. friendly staff. punctual, helpful shuttle driver.

when you have kids, -breakfast had good options for kids french toast waffles and cereals -room service 10/10 -everything smells good -access to pool and gym 10/10 -a convenience store with

the room service was pretty fast

excellent location for airport access. very comfortable room. very clean. good room service

was no room service available besides this being mentioned on the site, which was one of the reason we

i was disappointed that they didn't have room service on sunday mornings.

the room service was nice

room service was terrible.

the room service d the restaurant crews was above and beyond

liked everything however we were told we couldn t order room service you have to actually go to the restaurant

bathroom was tiny, the room service/restaurant was ridiculously priced for the quality of food, and i was supposed to get

breakfast was excellent, as was the room service dinner

free breakfast was great as well as room service

had hair on the floor on arrival and the after we spent a night, room service didn t come up to our

yummy room service, laundry facilities and great bar

no room service when we asked for some wine glasses.

breakfast was good with a good selection to choose from. courtesy airport transfer.

breakfast was not the best. few options available. parking is very expensive.

if you can show the cost of breakfast on booking

no free parking within the property and quite pricey daily rate without breakfast

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

secondly i ordered room service

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

an airport hotel of this level and quality should offer at least some choices of 24 hour room service

the check-in process was slow and the room service was expensive

absolutely loved the room service

room service was over when we arrived very late that night and at the bar we asked to have food

overpriced room service, they charged 8% to deliver the food to the room, 18% gratuity then requested an

room service food, though great, could've had more options

our whole week in dominican the staff congratulated us on our wedding and asked if we needed any room service for the evening

wish the room service would have been available after 11 am but just because i was jet lagged so i got

shower door handles loose, no room safe, no overnight room service

was under construction so no room service, bar or restaurant

those flying in after 10pm, know that room service and the nearby restaurants are shutting down then, leaving little option for a light

) room service was an excellent value and the service was great

ordered room service the first night and they were out of naan bread that came with my turkey sandwich

we got room service and the food was fast and amazing

prices for room service were overpriced to what you received.

all aspects were great. room service for breakfast was top notch

e instructions on the machine

we had to get room service to come and show us how to operate the coffee machine

clean and good room service

the food in the restaurant was very limited and no room service

there is no room service every day

no room service & the in house bistro has limited hours!

pool was pretty nice

no room service of any kind

the wifi was a little slow .

shuttle was efficient and quick, location perfect for airport overnight, a sports bar next door for food and drinks, coffee machine in the room, it was quiet, had small breakfast

the breakfast offers, for me, are too carb forward

a good location,so where to stay near airport,pool and gym ok ,had second floor so ok but planes do fly right over the hotel

food, crave restaurant really good we ordered room service once

room service, same comments

the room was nice and loved the room service

make up room service everyday even though it is included, we asked for it and though the operator promised

suite for a week when i got married on the sheraton side and i always loved the food from room service no matter which side i was staying in and sadly my favourite french onion soup

did not have breakfast while staying at this hotel but i did order room service for dinner

staff and room service location not to bad

we ordered room service breakfast

the staff are always friendly and accommodating, hotel is clean which is important for me, great room service food and overall good location

views from windows

gluten free options for breakfast

breakfast options...

desk was always friendly and so helpful, even had easter treats for the kids

was just sad that the spa was closed, would have been great to use while the kids played in the pool

nothing; a very average hotel and a subpar experience. undisclosed pet fee; awful breakfast.

no breakfast options room service = i booked for 4 guest and when i got into my room they just left 2 towel

advertising no room service

front desk service, room service, broken phone in room

room service not good, first day when i arrived room was clean ,next day nobody clean the room, i

room service never came for cleaning if we asked then they said room service doesn't clean room

when i asked him to confirm that room service is offered

hours of gym and restaurant. no tap, room service would be nice

charge me for room service i didn t do

was stated so on the booking website) he said

ordered room service and the food was good, breakfast was also good, the bed was comfortable, the airport

room service and staff were all excellent

room service shouted and knocked the door to door at 8am in workdays

limited room service!!! poor restaurant.

they should ve room service like food and all

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with real plates and cutlery would have been preferable

room services

we were not able to use the pool but had some great meals via room service

there was no room service and we stayed for 3 days. expectations were not set while checking in

amenities good. room service was nice.

room service

room service closed too early.

like in the old days, you can even have room service

room service was prompt, well

room service hours unpredictable, no info

room service breakfast was so good delivered on time and hot

restaurant staff could not deliver room service so i had to go pick up my 'room service' order

clean. room service is great. they have everything basic we need.

no menus for room service and prices don't match website

also, the period of room service might be too long, it took 4 days to do it once

was a restaurant that had a good variety and the prices were crazy reasonable and they offered room service

there was a lot of variety for breakfast! location was close to the 407 the pool was nice!

swimming pool, free parking, gym room, business center with free printing

room was a good value with a nice setup, including a full kitchen

pool deck was very very slippery. our kids walked slowly and still fell many many times.

from free parking to laundry fasciitis

short, maintenance and room service

room service was not that great

there was no room service

room service cleaning was excellent they come daily which i love

we had a room with a kitchenette and a sofa bed so it was perfect for me and my husband and two kids

no room service provided, breakfast had no option for vegetarian

has become a norm for cleaning services when staying multiple night)

room service

that first day we didn't get any room service

hotel's inability to serve food via room service.

the quality of the room and breakfast services was satisfactory

night shuttle service was a cab company. not clear as to what to do when at airport.

also any hyatt place that i ever stayed offered the free breakfast but not this one

bed and pillows were comfortable, staff were great, daytime shuttle service was great ud83dudc4d

really delicious breakfast with good

room service finished at 9

housekeeping/room service was amazing

signage in the old elevator said room service was available from the restaurant attached to the property

no room service either and i couldn't figure out why

by contrast, this best western is in a much safer neighbourhood; the parking lot is better illuminated, and the whole place is superior

our room service was delivered (food was delightful) and our server exceeded our expectations (+)were very accommodating, room service was great (-)room service was slow but they did call to say it was still coming and the food was good. (+)room service though not many options (+)the room was spacious, and the room service was great. (+)bed great, clean, well appointed, room service food very good (+) chicken fingers from room service was amazing, the turkey club very disappointing as it s made with sliced deli meat (-)obvious wear and tear, lack of menu items at the restaurant, no room service (-) the server was doing drinks, answering room service orders, preparing the light dinner plates (+) having a restaurant on site that offers room service was really nice (-) the 2nd day around 2pm i tried to order room service again

wifi was terrible, kept booting my laptop off, hard to work like that

rooms are dry but very large, nice for travel with kids

5+ stars highly recommended pool opened from 6 am to midnight free parking

parking,pool,staff,gym was excellent

fair room service

satisfied at all with room service

room service the location friendly customer service excellent breakfast everything was

is quite good and renovated room service available every day free parking bathtub with water

stuff was good and the room was clean room service good too