bought food from room service and apparently the prices went up but the menu in the room wasn t changed so i ended

room service was very good - would like some additional light options

room service were a little reluctant to visit even on alternate

no room service - room reeked of smoke smell and other smells, room 515 -no lunch - no bathroom

nice pool and gym. confortable room

we were unable to dine in the restaurant and had to get room service

no room service..or door drop-off from hotel restaurant.

shocked, that a sheridan group hotel is using plastic knives and forks on room service

room service

should have room service 24 hours

beds, cleaning, room service

i ordered room service

room service and breakfast was superb with great attention from the staff

especially the friendliness and professionalism of the reception, restaurant and room service staff

great for an overnight layover at airport. very comfortable bed and room; excellent room service

we had a view of the track and room service and the hospitality from the staff was 5 star

the room service

the room was clean, and the room service was quick

very poor room service options chinese or pizza very bad for diabetics

enjoyed the room service, was very quick and efficient

the room service was excellent and the food was delicious

room service was efficient and safe and the breakfast was really

i had to ask about getting breakfast and there was no menu in m room for the room service

previous evenings room service was pleasant. to my knowledge there was no breakfast available.

my evening room service meal was delicious and hot and arrived in a good

no room service.

room service closed at 11pm, i had a free breakfast with my room, but i didnt get to have it

and bar was closed at 10pm the night i arrived and no room service

room service meal was very good. airport transfers always appreciated.

pool/jacuzzi area is dated no coffee machine in my room no room service satellite tv was not working due to canada wide power outage but this is not the fault

i truly felt as if i was at home, room service comes up to your room (thank goodness) (-)room service, they don t have wine glasses (+)it had a restaurant that was open late, and you could have room service. (-)no room service due to covid (-)was an extra charge for in-room service, and guests were not offered a free bottle of water in the room (+)was amazing and very friendly, place was clean, and room service and front deask stuff were very accommodating for late checkout (-)room service was awful (-) had to go to front desk myself to grab cutler - no room service (-)room service and front desk service (*) i ask the room services to clean the room but when i came back to the room its still not cleaned

the location is great and the wifi actually was good this time. the privacy was excellent.

easy to get to from airport parking. the facilities were clean and the staff were friendly.

i love the fact that the hotel had a bar and a restaurant

did not have the breakfast

i was disappointed that they didn't have room service on sunday mornings.

when you have kids, -breakfast had good options for kids french toast waffles and cereals -room service 10/10 -everything smells good -access to pool and gym 10/10 -a convenience store with

we ordered room service, that was fast and ok

the room service was pretty fast

the shuttle, the breakfast, the room & room service was excellent

the check-in process was slow and the room service was expensive

are not helpful,i called room service to send me a toothbrush,no one sent me anything

secondly i ordered room service

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

room service menu was a little blah

spacious room and wonderful hospitality great room service

had hair on the floor on arrival and the after we spent a night, room service didn t come up to our

free breakfast was great as well as room service

no room service when we asked for some wine glasses.

room service

room service closes early

shower door handles loose, no room safe, no overnight room service

ordered room service the first night and they were out of naan bread that came with my turkey sandwich

most of the facilities like breakfast is not included, pool and gym were subject to reservations, room service is not

was under construction so no room service, bar or restaurant

no room service & the in house bistro has limited hours!

there is no room service every day

clean and good room service

the food in the restaurant was very limited and no room service

breakfast was more expensive than i expected, but the quality and taste of the food was good

no room service of any kind

staff very friendly. room clean, well supplied. good location. breakfast was good.

free bus shuttle every 30 mi

the airport shuttle driver to the checkout guy, the staff were excellent, friendly and courteous,

shuttle was efficient and quick, location perfect for airport overnight, a sports bar next door for food and drinks, coffee machine in the room, it was quiet, had small breakfast

front desk service, room service, broken phone in room

room service never came for cleaning if we asked then they said room service doesn't clean room

no room service

advertising no room service

no breakfast options room service = i booked for 4 guest and when i got into my room they just left 2 towel

my suit jacked when i left the hotel--called the room service manager who helped me to send it back to me nicely and promptly

i ordered room service for dinner because i just got off a long flight and it was only 20% gratuity

cold, we kept having to put the heat on, but then then next night it was better, but staff and room service was very quick and the view was amazing, 14th floor

the room service was spectacular, quick and friendly.

all the staff are wonderful and kind. the room was very clean. room service dishes were amazing.

we got room service and the food was fast and amazing

e instructions on the machine

clean. tidy. good pool. good room service

no room service

prices for room service were overpriced to what you received.

hours of gym and restaurant. no tap, room service would be nice

ordered room service and the food was good, breakfast was also good, the bed was comfortable, the airport

charge me for room service i didn t do

was stated so on the booking website) he said

when i asked him to confirm that room service is offered

the hotel had everything i needed, room service, computers, printers, restautant/bar and complimentary toothpaste and brushes (i (-)to get in the elevator, there is no parking that was so ridiculous, also when we requested room service thats when we only got (+) the staff was very kind and the room service was everything we expected to be (+)room service was prompt and the food was really good (+) room service was delicious and it was nice to eat in my room after travelling all day (+) room service was delicious, the market snack selection was a good variety (although a bit higher (+)the room service is very nice. (-)room service needs to clean up more effectively (+) the room service from restaurant was quick fairly priced and very good (+)the room was super clean and the bed were very comfy! the room service was yummy!

weak wifi

the pool for the kids.

need to pay for parking. wifi was not good.

pool n gym

no free parking within the property and quite pricey daily rate without breakfast

didn t have breakfast there but did get a glass of juice and it looked ok

if you can show the cost of breakfast on booking

breakfast was good with a good selection to choose from. courtesy airport transfer.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

no room service provided, breakfast had no option for vegetarian

room service option is available

has become a norm for cleaning services when staying multiple night)

no breakfast or room service

the room service was not part of the facilities.

room service and guest services just rang and rang and rang

the hotel is very nice we loved it , but the room service closes before 12h00 am

could have been nice to have room service available but i understand of course that covid complicated things, but other than

room service is way too expensive for what it is.

room service meals were tasty.

bathroom was tiny, the room service/restaurant was ridiculously priced for the quality of food, and i was supposed to get

room service was terrible.

the room service was nice

liked everything however we were told we couldn t order room service you have to actually go to the restaurant

the room service d the restaurant crews was above and beyond

room service

daily room service was fantastic

wont send the room service upon request

the room service personnel forgot to give us towels so had to ask it at reception but that s a

no daily room service and cleaning

room service the location friendly customer service excellent breakfast everything was

stuff was good and the room was clean room service good too

is quite good and renovated room service available every day free parking bathtub with water

fair room service

satisfied at all with room service

great pool and terrasse

property is away from the airport traffic yet still offers complimentary shuttle

airport shuttle service was unacceptable

they paid for the taxi to the hotel because there was no shuttle

the breakfast and thr dinner at restaurant. staff was friendly and a.azing.

room service cleaning was excellent they come daily which i love

short, maintenance and room service

there was no room service

room service was not that great

the pool was fantastic and so was breakfast

no room service only in room dinning or can order take out

it said we could order room service for breakfast until 11am un sunday, when we called the employee was rude and said they

room service was quick and the salad nice and fresh

i was lied to about room service and hung up on when tried to order.

kettle in room - room service details not in room, i did ask a second time at reception but was told they would be

our room service was delivered (food was delightful) and our server exceeded our expectations (+)were very accommodating, room service was great (-)room service was slow but they did call to say it was still coming and the food was good. (+)room service though not many options (+)the room was spacious, and the room service was great. (+)bed great, clean, well appointed, room service food very good (+) chicken fingers from room service was amazing, the turkey club very disappointing as it s made with sliced deli meat (-)obvious wear and tear, lack of menu items at the restaurant, no room service (-) the server was doing drinks, answering room service orders, preparing the light dinner plates (+) having a restaurant on site that offers room service was really nice (-) the 2nd day around 2pm i tried to order room service again

there is also a small gym

pool was ok but overrun with kids, so we didn t feel it was adult friendly

had problems with wifi

the kids enjoyed the amenities, swimming pool and fitness room.

no room service either and i couldn't figure out why

room service finished at 9

signage in the old elevator said room service was available from the restaurant attached to the property

housekeeping/room service was amazing

my kids definitely enjoyed the hot chocolate in the lobby throughout the day

is not hd water in sink did not drain noisey from other guests in hallway room service plates in front of my door from

was expecting some sort of room service

great staff, room service, comfortable bed and free shuttle bus

i stayed there for 3 nights and nobody showed up for the room service even once.

no room service, lacking cleanliness. the tub in the bathroom didn't drain properly.

the motel was very upbeat and room service was excellent. staff were very friendly

room service was really good .

1 room service lady that's it.

no room service or breakfasr

room service forgot to give me more

i wish that there was room service

was closed because the machines are not working the swimming pool was also closed there was no room service at all

was closed because the machines are not working the swimming pool was also closed there was no room service at all

no room services

room service was on another level

there were a lots of parking and staff make everything very

i liked that there was a full kitchen

pool a nice bonus- it was warm and hot tub was hot

friendly staff, breakfast free, kitchen, good locatikn, huge space, free parking , good wi-fi

the airport shuttle was very convenient and the driver was super friendly

comfortable bed, room service was attentive, room was well kept

no room service when asked for breakfast she brought in a bag and plastic box.

room service was

breakfast could be better, some days the room service didn't organized the beds

the hotel experience sucked no room service cleaning. no breakfast. the staff don't care.

there was no room service you have to pay for toothpaste fridge made a noise

only thing i didn t like was that cleaning room service was not automatically included

room service was prompt with delicious and affordable selections

they changes the sheets every day we had a problem with the remote controller and the room service guy was amazing , so

room service

the room service was quick and the meal sizes were well

room service was delicious

when room service come they need to clean more than they did

room service, dirty room, bedsheets were with stains when we check-in. broken chair in the room

the first breakfast we had via room service was perfect

not room service during the stay

not much parking

uninterrupted wifi is really good, i joined my office calls without any trouble

stuff was friendly. great breakfast rooms were very clean and comfortable

wifi signal wasn't too strong, which was unfortunate

really like how well the room service organizes our stuff while they make the bed

the hotel also offers a gym and laundry facilities

the hotel also offers a gym and laundry facilities

the location is very handy,

in the parking lot, you will find a gas station, mcdonalds and tim hortons

st $2 room fee) - was very

ke most hotels); nice onsite gym; room service breakfast was same price as ordering from restaurant

location, room service and comfy beds

no room service past a 10 pm?

hotel is excellent, the reception staff, housekeeping and room service teams were excellent

elevator issues. no room service.

nice having a restaurant available as part of the hotel for breakfast, room service

no swimming pool and 24 hours room service

just wish room service was till late

the restaurant is very ordinary, and food not fresh. no room service in the morning.