they changes the sheets every day we had a problem with the remote controller and the room service guy was amazing , so

room service

there was no room service you have to pay for toothpaste fridge made a noise

only thing i didn t like was that cleaning room service was not automatically included

room service was prompt with delicious and affordable selections

would have been nice to have full service restaurant for lunch and dinner and room service

daily room service, not enough towels

room service was

comfortable bed, room service was attentive, room was well kept

breakfast could be better, some days the room service didn't organized the beds

room service was the worst

with clean towels and bathroom accessories, iron and board, one resturant for breakfast only, no room service, could order food from outside though, housekeeping was excellent, location was 2 km

free wifi complimentary toiletries clean quiet friendly

clean pool good gym housekeeping was great

clean pool good gym housekeeping was great

room service was really good .

room service not provided

room service is very expensive.

no room service or breakfasr

there was a restaurant that provided quick room service

room service the location friendly customer service excellent breakfast everything was

satisfied at all with room service

fair room service

stuff was good and the room was clean room service good too

is quite good and renovated room service available every day free parking bathtub with water

our room service was delivered (food was delightful) and our server exceeded our expectations (+)were very accommodating, room service was great (-)room service was slow but they did call to say it was still coming and the food was good. (+)room service though not many options (+)the room was spacious, and the room service was great. (+)bed great, clean, well appointed, room service food very good (+) chicken fingers from room service was amazing, the turkey club very disappointing as it s made with sliced deli meat (-)obvious wear and tear, lack of menu items at the restaurant, no room service (-) the server was doing drinks, answering room service orders, preparing the light dinner plates (+) having a restaurant on site that offers room service was really nice (-) the 2nd day around 2pm i tried to order room service again

parking,pool,staff,gym was excellent

everything was excellent except parking

the pool room was very humid (way more than many other hotel pools we have used), and our kids

everything except wifi

was closed because the machines are not working the swimming pool was also closed there was no room service at all

room service was on another level

was closed because the machines are not working the swimming pool was also closed there was no room service at all

i wish that there was room service

no room services

hotel is excellent, the reception staff, housekeeping and room service teams were excellent

should have got room service

the room service was prompt and excellent; the meals were very good

a 4 star hotel and the room rates, i would expect more services like luggage porters and room service

no room service past a 10 pm?

daily room service was fantastic

no room service option available

t that i know of), basically a self service kinda hotel

no daily room service and cleaning

good room service

kettle in room - room service details not in room, i did ask a second time at reception but was told they would be

no room service only in room dinning or can order take out

i was disappointed in how hard it was to get room service

it said we could order room service for breakfast until 11am un sunday, when we called the employee was rude and said they

only gripe was when we were finished with our room service the house keeper left the plates and everything in a corner of the hallway

we called one night to order room service and were told that the kitchen was closed for orders without any explanation

room service stinks and the pillows were

realize there was a delivery charge on room service

ordered room service and it never showed up, had to order out. ice was in main house only

was a good size however would have liked a table or desk to eat in room service, as well as a coffee maker would have been nice

room service

no breakfast or room service

hotel's inability to serve food via room service.

no breakfast. shuttle is not wheelchair or elderly accessable. no room service.

room service option is available

great staff, room service, comfortable bed and free shuttle bus

is not hd water in sink did not drain noisey from other guests in hallway room service plates in front of my door from

was expecting some sort of room service

i stayed there for 3 nights and nobody showed up for the room service even once.

no room service, lacking cleanliness. the tub in the bathroom didn't drain properly.

the breakfast was superb

pool is little shallow for 6ft+, but not a bad one

lack of parking due to all of the snow.

no cleaning products supplied for cleaning the kitchen/dishes in the room.

very large rooms, comfortable bed, great kitchen. the room is just amazing!

front desk service, room service, broken phone in room

room service never came for cleaning if we asked then they said room service doesn't clean room

room service not good, first day when i arrived room was clean ,next day nobody clean the room, i

no room service

advertising no room service

bed and pillows were comfortable, staff were great, daytime shuttle service was great ud83dudc4d

good room with sofa and two double beds. breakfast was very good and had wide variety.

also any hyatt place that i ever stayed offered the free breakfast but not this one

night shuttle service was a cab company. not clear as to what to do when at airport.

staff, amenities, location, breakfast buffet

room service finished at 9

signage in the old elevator said room service was available from the restaurant attached to the property

no room service either and i couldn't figure out why

housekeeping/room service was amazing

gym looked good but we had too little time time to make use of it

room service cleaning was excellent they come daily which i love

room service was not that great

there was no room service

short, maintenance and room service

plenty of parking

not room service during the stay

the parking.

stuff was friendly. great breakfast rooms were very clean and comfortable

wifi signal wasn't too strong, which was unfortunate

not for family or kids

the bar waiter was spectacular!!! made the entire experience fun and educational!!!

great for an overnight layover at airport. very comfortable bed and room; excellent room service

room service, equal to a fine dining restaurant

ordered room service in the am and it was quick and delicious

easy after a 7 hour flight to just order room service food & drinks

en until 1am

the room service was subpar.

the hotel is very well maintained and clean. dining room service available.

no feather pillows in room room service food it was horrible sat and sun where very noisey

found a stain on my bed sheet after room service made the room

we checked in and they asked if we want room service to clean and have fresh towels because it is common after a stay for more than 5 days

not much choice for room service.

we were unable to dine in the restaurant and had to get room service

u in very tired as hotel send me water or say i will send u more at an extra charge has to call room service and order it

room service

nice place , the room service is very good , nice and quiet , perfect place to stay before a flight

when i asked him to confirm that room service is offered

hours of gym and restaurant. no tap, room service would be nice

was stated so on the booking website) he said

charge me for room service i didn t do

ordered room service and the food was good, breakfast was also good, the bed was comfortable, the airport

very friendly staff. room service was available.

previous evenings room service was pleasant. to my knowledge there was no breakfast available.

wish the restaurant was open rather than just room service.

front desk, security, maintenance, housekeeping and room service were extremely friendly and helpful

helpful front desk staff. good breakfast and room service. also nice pool and hot tub.

pool/jacuzzi area is dated no coffee machine in my room no room service satellite tv was not working due to canada wide power outage but this is not the fault

blame the property, but because of covid the restaurant was shut and no room service

no room service.

room service closed at 11pm, i had a free breakfast with my room, but i didnt get to have it

i understand it's due to covid, but it can work for room service only

staff was friendly, restaurant was open late, room service was quick and the food was good

we ordered room service, that was fast and ok

i was disappointed that they didn't have room service on sunday mornings.

the room service takes awhile to bring up a simple dish. in the time they said

when you have kids, -breakfast had good options for kids french toast waffles and cereals -room service 10/10 -everything smells good -access to pool and gym 10/10 -a convenience store with

housekeeping dont take away dishes from room service

nice staff, clean room, quick room service

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

the check-in process was slow and the room service was expensive

are not helpful,i called room service to send me a toothbrush,no one sent me anything

no room service of any kind

the pool and gym access was not available do to

staff very friendly. room clean, well supplied. good location. breakfast was good.

location and has restaurants and bar on site , front desk always are exquisite helpful

shuttle driver was excellent

there is no room service every day

clean and good room service

no room service & the in house bistro has limited hours!

the food in the restaurant was very limited and no room service

the gym was closed, the pool is closed and they wanted to give you a

ordered room service the first night and they were out of naan bread that came with my turkey sandwich

was under construction so no room service, bar or restaurant

) room service was an excellent value and the service was great

slow room service, more courteous staff would have been good.

those flying in after 10pm, know that room service and the nearby restaurants are shutting down then, leaving little option for a light

yummy room service, laundry facilities and great bar

still they continue with some covid restrictions ex room service is not available.

breakfast was excellent, as was the room service dinner

free breakfast was great as well as room service

room service

no room service

clean. tidy. good pool. good room service

prices for room service were overpriced to what you received.

we got room service and the food was fast and amazing

we had to get room service to come and show us how to operate the coffee machine

i ordered room service for dinner because i just got off a long flight and it was only 20% gratuity

they also provided room service incredibly fast

only thing is the whirlpool wasn t working and room service wouldn t answer the phone for the first 5 times we called

room service

cold, we kept having to put the heat on, but then then next night it was better, but staff and room service was very quick and the view was amazing, 14th floor

room service was very good - would like some additional light options

no room service - room reeked of smoke smell and other smells, room 515 -no lunch - no bathroom

room service were a little reluctant to visit even on alternate

bought food from room service and apparently the prices went up but the menu in the room wasn t changed so i ended

clean and modern. laundry facilities.

didn t have breakfast there but did get a glass of juice and it looked ok

breakfast was good with a good selection to choose from. courtesy airport transfer.

breakfast was not the best. few options available. parking is very expensive.

if you can show the cost of breakfast on booking

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

the hotel had everything i needed, room service, computers, printers, restautant/bar and complimentary toothpaste and brushes (i (-)to get in the elevator, there is no parking that was so ridiculous, also when we requested room service thats when we only got (+) the staff was very kind and the room service was everything we expected to be (+)room service was prompt and the food was really good (+) room service was delicious and it was nice to eat in my room after travelling all day (+) room service was delicious, the market snack selection was a good variety (although a bit higher (+)the room service is very nice. (-)room service needs to clean up more effectively (+) the room service from restaurant was quick fairly priced and very good (+)the room was super clean and the bed were very comfy! the room service was yummy!

the gym is nice, you can easily do your workout there and it looks like it was renovated recently

the pool wasn't open

pool n gym

a large group of kids arrived late on my floor and they were quite noisy for a while rooms not very soundproof

room service was over when we arrived very late that night and at the bar we asked to have food

room service food, though great, could've had more options

room service is way too expensive for what it is.

our whole week in dominican the staff congratulated us on our wedding and asked if we needed any room service for the evening

room service told us to call back - took a long time to be able to order

the room service was nice

room service was terrible.

the room service d the restaurant crews was above and beyond

bathroom was tiny, the room service/restaurant was ridiculously priced for the quality of food, and i was supposed to get

liked everything however we were told we couldn t order room service you have to actually go to the restaurant

we were disappointed about lack of room service breakfast

the room was clean, and the room service was quick

the room service

we had a view of the track and room service and the hospitality from the staff was 5 star

very poor room service options chinese or pizza very bad for diabetics

good wifi

breakfast was great

room, staff were friendly, the breakfast was good and it was nice being close to a restaurant

the only issue was the quality of the breakfast other than that was a great experience thank

the hot food at the free breakfast could have been a bit tastier.

i truly felt as if i was at home, room service comes up to your room (thank goodness) (-)room service, they don t have wine glasses (+)it had a restaurant that was open late, and you could have room service. (-)no room service due to covid (-)was an extra charge for in-room service, and guests were not offered a free bottle of water in the room (+)was amazing and very friendly, place was clean, and room service and front deask stuff were very accommodating for late checkout (-)room service was awful (-) had to go to front desk myself to grab cutler - no room service (-)room service and front desk service (*) i ask the room services to clean the room but when i came back to the room its still not cleaned

covid out and about most places are limited to what they can give their customers as far as breakfast, but monte carlo was nice enough to supply a breakfast snack in a bag

room & parking.

love the hotel and the rooms are great, but the breakfast need to change there nothing but cereal and some fruit you need to mix it up a little bit

free wifi which is also strong and stable