clean, cozy, nice personal, tasty breakfast

very friendly staff. great breakfast and very clean room

breakfast, very good coffee, friendly and helpful staff, very clean, warm atmosphere,quiet area of

the bar hours were a little short and out of 5 nights only able to visit once.

there's a nice bar right across the hotel, in the park

room service etc

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym is missing a lot of weights

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

a lady named victoria who delivered our room service was fabulous, very polite and friendly

room service food not so great. cooked breakfast could be better as well.

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

it is a detail but the swimming pool could use a bit of an update.

car parking

views, the room and little patio area, the comfortable bed, the decor, the gardens, swimming pool and food

off the main road with safe parking. very private and quiet.

the pool was empty as it was out of season but that would be perfect when the weather is hotter,

very comfortable room service very good

were no tea or coffee making facilities in the room and there was no room service the day we were there

good bar for snacks, food, drinks

needless to say, i went to a local bar the following night for some tapas and a few beers

bar did not open until 20

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

rooms, super clean, modern facilities, sound-proof rooms, vending machines in the premises, free parking, next to the highway

fairly good value for money, stable wi-fi connection, large room and no problems with parking.

good value for the money, fair for a one night stay in business travel, with free parking.

quiet area and free parking

expensive, poor a/c, non exsistance free wifi!

internet worked well, but the wifi is not secure

the breakfast area was quiet and inviting; the breakfast buffet had a reasonable variety of foods

seems to have no encryption)

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

+ nice and clean room + nice staff + good room service

drink around pool in very hot hear no room service, bar service after 3pm although reception will kindly get you water

a room service

were old, i could hear traffic through the closed window all night long and food at breakfast and room service were very average

these, however, when we arrived there was a notice on reception advising both closed and no room service

breakfast was nice and the room service was very efficient room was very clean

excellent straffe, clean rooms and very good room service

it was also good to have room service available, as well as a burger king right next door

the room service was excellent

and i really wish they had 24/7 room service

food from the room service was terrible and the bathroom was broken

no information once you were in the room like cost of things in mini bar, if room service was available or how to contact reception

no room service

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

limited parking. no room service.

helpful staff, amazing breakfast and quick room service.

restaurant closed on sunday and no room service contrary to the description.

was ok, however when using the telephone for room service

the restaurant was closed and there was no room service as the hotel had few guests at the time

om 223) it was completely loose

the pillows were heaven. and the room service was good !

there is no restaurant in the hotel. just room service with poor variety of food

open when we were there during the whole weekend in fact which was a shame we were asked to order room service

room service menu

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with same menu as the restaurant

room service was available and room had a mini bar also

very good and cheap food from room service

room service is supposed to be 24 hours but when i ordered at 5am it's closed

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

room service was available and room had a mini bar also

the room, the room service.

when we arrived into our room found the room service options were fascinating, which included a range of toys

room service food was quite good

the room service waiter was rude

folleteo y room service

flexible room service, tiny teapots, not enough bins in the room or english tv, no breakfast before 8am

room was freezing cold and the room service was terrible- a soggy sandwich and a few fries for

are spacious and comfortable, nice modern design, beds are comfy, room service is quick, stuff is friendly and helpful

room service food was poor value for money and there was no price guide for the mini bar in our

also room service wasn t available before 8pm and the woman at front desk wasn t that friendly

room service menu provided in the room wasn't actually the menu

there was a complete absence of information in the room apart from a room service menu

room service is awful

the room service was also really yummy and quick

rooftop was closed. would be nice to be able to chill there even if the pool is not opened.

room service

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service food is good as we a muslim we order a vegetarian dishes such as

ey appeared to be permanently closed)

pm) and there was no possibility to eat at the hotel, not even room service for a sandwich

no room service and no options to have dinner inside

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

not possible to get a coffee until 11 when the bar opens

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

from the room you get a glimpse of the golf course

the room service 24h, the staff, the attention to detail...

food was great for room service, clean rooms, gorgeous view and amazing hotel

the room service menu had nothing worth ordering i'm a executive chef

the bed was super comfortable, the bathroom had all that we needed and the room service was swift and the meal delicious

the staff are amazingly helpful and the room service is impeccable

good wifi and ok breakfast

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

wifi was not good. didn t work most of the time.

decent rooms and wifi

helpful staff, clean and good wifi

great room, bed and views. good room service, not cheap.

no room service

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

there is no room service available during the day

room service system is inconsistent

out of principal, i turned the room service back when they asked me to pay

and the room service was perfect

room service was very accommodating and staff were very professional

hotel has everything you need, from amazing food/room service

room service i ordered late one evening was really bad i can only assume it was because they were

no information was provided about the services

that is, reception, restaurant and room service

no room service after 7 maybe

confortable bed .and nice room service.

no room service after 22:00

not many vegetarian options for room service

we ordered room service and due to a system issue we didn t receive it for over two hours

daily room service

we loved our room and the room service

room service for ice

quick and high quality room service

be great if microwave facilities to heat food available/provided by room service/ hotel kitchen

nothing, all was good, treatment, facilities, room, room service, everything was great

24 hours room service food was horrible and very limited options and no vegetarian option only una sopa or

only minor criticism was that after i had eaten a meal provided by room service, i phone down to have the tray with the empty plates etc collected, and the man who

no pool, poor restaurant and room service menu options.

qr code with room service menu does not work

room was very comfortable, the room service was speedy and super nice

could not get room service.

very friendly staff, good breakfast :) room service works perfectly

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

there is quite early check in, and late check out, what is very comfortable

maybe breakfast can be improved but overall ok

wifi decent too

perfect for working remotely; big desk, great light and powerful wifi connection

bar closed a little early as did room service

room decor is tired - restaurant/bar/ room service menu is too limited

room service was very efficient and friendly, everything i asked for was delivered in a timely

room service never took too long

r those late arrivals or long working days)

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the free wifi was excellent

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

breakfast friendly staff, helpful with kids good wifi connection close to metro station

very friendly helpful staff, great price, good wifi.

snacks on room service are a bit pricey but very welcome and easy to order

there is room service, but feels like frozen food heated up

room service is available

24 h room service available

m to

my only other comment is that the room service menu is very limited

room service and mini bar were a lot cheaper than other hotels we have stayed

room service after 11

bernabeu stadium by walking for 3-4 minutes only + the metro is in front of the stadium the room service the bathroom was very clean

hot drinks in room, although you could hire a kettle, they were not available with room service

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

food quality. room service

room service restaurant s menu has limited choices of food- a hot water boiler and tea supply

i did not use the restaurant or the room service, so no rating or comments are made in that regard

food in restaurant could be better, didn t use it. be good to have poor bar food

sometime there were some issues with the wifi but that was okey.

room service great, fab nights sleep

food options for gluten free were limited room service order was worst meal i have ever had

no morning room service

the amount from my visa and didn t return it they told me that they will not deduct amount for room service because the staff was very aggressive with me but they deducted it from my visa no

nu after 11pm)

the room service was great but the chocolate brownie was not the gooey super sweet type which was a

clean hotel, spacious room

i wanted to order room service on the last night but couldn t find anything in the room to tell me how to do this

the room service was great and very quick

room service option and wouldn't let the deliveroo come up,had to ask three people three times for

there was a gym

staff was very helpful and received us after a late flight into barajas

oradically).

wifi could be better in rooms more distant from the lobby.

we're 2 adults and 3 big kids, ordered quadra room with bathroom

wifi sometimes did not work

nice room (suite with terrace and jacuzzi), proper room service. (-)room service option was way below standard of hotel (+)all was great! only the room service wasn't great. (-) the room service is not managed by the hotel and it takes very long time to get your order (-)the hotel restaurant is still closed due to covid, so room service was not possible (-)no dining room service in the evening. (-)can't order room service until 2300 (-) although room service for dinners was available, for a solo traveller in a twin room there would be space at (-) also room service was from an outside provider, which was late by about an hour, not impressed, not 4

breakfast was very basic with very limited options. no gym or pool.

didn t have the toilet brush and maybe some small gym or swimming pool would be

poor gym. only three machines and the one for running was out of order

only unpleasant surprise was the limited breakfast where you have to pay for the full buffet even though the breakfast was included in the

no room service or breakfast service was available

away from the city but not so much since you can ride the metro two blocks away, excellent room service

room service i was not helped with my luggage upstairs the restaurant menu was only in spanish so

i liked the coffee bar and restaurant

no tea/coffee available in room, & a fridge

the price was excellent for 4 people in one room. the air con and wifi was great

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

could not open window as room was above a bar terrace which remained noisy till around 00:30

location was good and had good parking. on site bar and tapas were very good.

english barrier was really poor between phoning for room service to ording a drink at the bar

check-in, no help with baggage, sockets in awkward places, room service unhelpful, personal items removed from

box of tissues finished first day and it didn t charge for the next two days nevertheless the room service was done

big room for me and 3 kids

excellent location, good wifi, spacious room, fridge in room

wifi works fine, but is intermittent and often cuts in and out, which can be annoying if you need a

we used the laundry services and it was extremely quick

well located for 2 metro lines. quiet, clean, pleasant room. excellent wifi. friendly staff.

wifi barely worked on 8th floor.

wifi works well

food was absolutely terrible, it really was. to clarify, i got room service from the

room which is then cold it s says you can have breakfast in room which i thought you could have room

it would be great if they had room service other than breakfast

good room service, perfect breakfast and marvelous surrounding

choice and poor service at evening restaurant couldn't be bothered so i ordered room