the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

plentiful parking

car parking

you get there - aal cachucho has a beautiful garden with plenty of parking

the pool is great and the staff are very friendly

location was good and had good parking. on site bar and tapas were very good.

could not open window as room was above a bar terrace which remained noisy till around 00:30

the price was excellent for 4 people in one room. the air con and wifi was great

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

were no tea or coffee making facilities in the room and there was no room service the day we were there

very comfortable room service very good

needless to say, i went to a local bar the following night for some tapas and a few beers

good bar for snacks, food, drinks

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

internet worked well, but the wifi is not secure

the breakfast was beautiful but the price was a little steep

but we were definitely surprised by the incredible breakfast

breakfast is excellent

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

nice room, good breakfast

clean, cozy, nice personal, tasty breakfast

very good breakfast all in all very good value for money

wifi reception in my room 210 was very poor and erratic

room service etc

the gym is very much non existent

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

all room in the

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

a lady named victoria who delivered our room service was fabulous, very polite and friendly

room service food not so great. cooked breakfast could be better as well.

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

breakfast was nice and the room service was very efficient room was very clean

it was also good to have room service available, as well as a burger king right next door

excellent straffe, clean rooms and very good room service

the room service was excellent

you cannot order room service before 4pm

helpful staff, amazing breakfast and quick room service.

the restaurant was closed and there was no room service as the hotel had few guests at the time

was ok, however when using the telephone for room service

the shower did not keep the temperature constant and it was always too hot as room service insisted on turning on the heating despite a note asking them not to

bar/restaurant/room service shut at 11, nowhere to buy food or drink

a room service

+ nice and clean room + nice staff + good room service

bed, no 24 hrs room service, it starts from 8 am

were bit messy with extra beds and room service left overs lying at the floor for hours

drink around pool in very hot hear no room service, bar service after 3pm although reception will kindly get you water

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

large tv, bedroom heating, comfortable and large beds. free car parking.

beds and showers were excellent. parking was super easy and available for free.

fairly good value for money, stable wi-fi connection, large room and no problems with parking.

good value for the money, fair for a one night stay in business travel, with free parking.

poor wifi

dependable wifi, helpful staff

wifi was great. airport shuttle

wifi, possibility of using the printer and a booking for the shuttle service

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

food from the room service was terrible and the bathroom was broken

limited parking. no room service.

no information once you were in the room like cost of things in mini bar, if room service was available or how to contact reception

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

had room service which was prompt and the food was still hot

not many vegetarian options for room service

the view from the terrace was of a large ditch & to order in room service one had to give credit card details on an insecure wifi network

besides that, we tried the room service, which was delicious, and we thought it was a nice touch that the room had some free

we ordered room service and due to a system issue we didn t receive it for over two hours

room service for ice

staff very helpful 24 hr room service which was not particularly good value for money but that apart from mcdonald's

you can also order room service for breakfast or have in the lounge at an additional fee it was minimal

snacks on room service are a bit pricey but very welcome and easy to order

location, very clean, calm, had all the amenities, room service

room service is available

there is no restaurant in the hotel. just room service with poor variety of food

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with same menu as the restaurant

open when we were there during the whole weekend in fact which was a shame we were asked to order room service

room service menu

the pillows were heaven. and the room service was good !

room service was available and room had a mini bar also

room service is supposed to be 24 hours but when i ordered at 5am it's closed

very good and cheap food from room service

and friendly throughout the stay

all the staff especially at the bar

also room service wasn t available before 8pm and the woman at front desk wasn t that friendly

no room service and pool wasn t available

room service food was poor value for money and there was no price guide for the mini bar in our

room service menu left something to be desired

the restaurant was closed and they do not have room service

there was a complete absence of information in the room apart from a room service menu

room service menu provided in the room wasn't actually the menu

the room service was also really yummy and quick

room service is awful

hotel was really nice. little pool on roof to cool down and have a drink.

comfortable bed. clean room. good wifi

were too many people on the wifi, so we were unable to use it

station away from airport, ~20 minutes to downtown madrid), elevator, airco, wifi, clean, extra sheets and towels

couldn t connect to the wifi

staff on reception when i requested an early check in

efficient room service for a light diner in the room when tired

ordered room service which was tasty

the room service was also great and the room was really

the room service is not available 24 hours but not a big deal.

shuttle to airport. room service

room service

qr code with room service menu does not work

very friendly staff, good breakfast :) room service works perfectly

no pool, poor restaurant and room service menu options.

could not get room service.

i believe the breakfast and room service was also

the hotel is very nice and clean. great room service, awesome catering, and amazing comfort.

was friendly and helpful; the food was fantastic and i loved the later room service options, as i had flown in and arrived at about 11:30

i got a

room service pizza was appallingly bad and

facilities, location, cleanliness, staff, expedient room service meals and requests, smiles, curtesy, they have it all

comfy room with room service

there is an in-house restaurant and room service, and it is quiet so you can get an early night

room service also very fast

room service prices were also very reasonable, and the service again was excellent; very fast and

the bed was super comfortable, the bathroom had all that we needed and the room service was swift and the meal delicious

everything was perfect ,room service to breakfast

the staff are amazingly helpful and the room service is impeccable

the room service 24h, the staff, the attention to detail...

nice and fast check in and check out. rooms are nice and clean. room service is good

big park just across the road)

good room service, perfect breakfast and marvelous surrounding

room service line didn t function and had to personally visit the restaurant to place an order

choice and poor service at evening restaurant couldn't be bothered so i ordered room

room which is then cold it s says you can have breakfast in room which i thought you could have room

no menu for room service options or breakfast options explained in room

the cleaning of the rooms and room service

restaurant / room service food was good, at good prices

room service was very fast and accurate

no room service after 7 maybe

room service did not disappoint

and staff in the pub/restaurant on the right was very confusing with the information about room service

ied both to eat there and to order room service from

no room service, limited meal options in the hotel complex,

no room service , no restaurant, no bar booking.com , was not aware of the hotel facilities.

the variety of food for the 24 hour room service wasn t much at all

we opted to pay for the daily breakfast option and got room service for some of the nights and the food was exceptional

very friendly staff. extremely clean room. room service was great. we had a very pleasant stay.

and the room service was perfect

room service kept our room nice snd tidy

room service i was not helped with my luggage upstairs the restaurant menu was only in spanish so

away from the city but not so much since you can ride the metro two blocks away, excellent room service

no room service or breakfast service was available

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get a drink or food

i liked the coffee bar and restaurant

it is surprisingly bad that there is no room service

room service every day with

reception and room service were great!

no tea or coffee making facilities in room and no room service

dirty and the furniture is not clean and old no room service at all, the coffee shop open at 10

i loved the room, the professional attitude when i checked in and room service

have a fee for room service of 7 euros which seems a little excessive but i guess it's not bad if you order a big

the bedroom, the decoration, the bathroom. the food from room service was delicious.

late room service

i order room service meal & the food was excellent

room service was perfect, every day i returned to find everything replenished

the room service was open until 11 pm which was nice

room service is fast, reasonably priced, and delicious

room service was quick and really good from the restaurant!

the room siza and the room service

fab gardens. spacious inside, very secure, good kitchen and balcony, interesting walks nearby.

the pool area is clean and comfortable

the pool was almost always empty, heaven

wifi signal is weak and unstable although the router was very close

hotel was fabulously clean, all staff wore masks, everyone was so polite and helpful, room service was

restaurant and room service available easy check in and check out 10 min away from a shopping centre and

fabulous room service and delicious food

also, room service was fast and good

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

only room service available for food on night of arrival due to dell occupying the pelicano facilities

nothing, all was good, treatment, facilities, room, room service, everything was great

only minor criticism was that after i had eaten a meal provided by room service, i phone down to have the tray with the empty plates etc collected, and the man who

no 24 hour room service but that's being picky!

room service breakfast was a nightmare long delay no salt or pepper and cold rubber eggs.

lad and pizza)

good room service

spacious and well appointed. room service was great.

restaurant has fixed hours for the 3 meals, and the same a[applies for room service, which follows restaurant's opening hours

room service for dinner starts late at night

was no room service available and you had to move to another hotel next to it for either breakfast or any

clean, cheap prices, room service worked well.

restaurant for other meals or for room service

facilities, comfort of furniture, and lack of room service and other services.

they don t have room service, so if you want to eat you either go to the hotel next to it, or you order take away

appreciate if you can recuperate the leftovers from people ordering room service

i also used the room service, which was provided with courtesy, quality and speed

staff was super helpful & friendly, quick check in & check out, good room service, nice facilities & easy access to the airport with a free shuttle as well as a shuttle

rooms were really spacious & they also had room service, so i could order food right to my room

we didn't have time for breakfast but the room service burger was delicious

even when we didn't ask for room service there would always be clean towels and amenities for us when we opened our room door

the staff were very helpful and the room service was prompt

room service is only available from 8pm to 11pm and when i called no one answered

didn't try restaurant/room service/breakfast as there where a fair number of eateries close by

the receptionist was so kind and understanding and even provided room service when everything was closed

ttle pricey).

big rooms with good wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

wifi is not bad

r those late arrivals or long working days)

friendly staff and good room service

bar closed a little early as did room service

room decor is tired - restaurant/bar/ room service menu is too limited

room service never took too long

wifi was always in service, but at speeds difficult for many online tasks

weak wifi

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

there was no wifi

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

the spanish room service couldn t understand our requests in english

we also got room service and were very pleased with our food

room service excellent

is too hard ac blowing on the bed directly quality food for room service is disappointing shower pressure could really be

the room was very nice and room service is prompt.

room service restaurant s menu has limited choices of food- a hot water boiler and tea supply

food quality. room service

i did not use the restaurant or the room service, so no rating or comments are made in that regard

sometime there were some issues with the wifi but that was okey.

was perfect in every aspect, very clean, comfortable queen anne bed, nice size screen tv, mini bar, nice size en suite bathroom with all the facilities, nice large walk in shower with button

we liked its staff, location, room service, and spacious parking garage. we will return.

room service was good, there was no noise, the facilities and amenities are quite new and all was

room service, pcr tests available, etc

room service was not available at certain time of the day due to which either customer had to wait

a better offer for room service

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

wifi is very limited only to one device

nice breakfast always worth it

there is quite early check in, and late check out, what is very comfortable