is very friendly and helpful, the hotel has great location and a lot of parking

breakfast was delicious

nice, comfortable rooms. wifi worked well

the only issue is quite bad wifi

big room, comfortable bed, clean, good signal wifi, cheap price, location

i needed to call an uber, but the wifi i had access to was down and i didn t have internet

sometimes the wifi connection was not so great, but next day was everything alright

lastly, we became very ill after having room service from the restaurant for dinner one night

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar service is terrible, there are too many steps to

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar service is terrible, there are too many steps to

conveniently located, excellent breakfast, friendly staff, lovely rooms, private parking..

and the parking was in the rear of the building up a steep hill on a narrow road

did my laundry super quick, they were so kind and even upgraded the room, they were available to help with

all good but breakfast in the room was nice

- the staff is really helpful - the free parking

clean, staff very helpful, parking available, good traditional breakfast.

ggs or pancakes) -the toilet bowl is moldy, see picture

clean, staff very helpful, parking available, good traditional breakfast.

parking was tricky to get in and out of

the parking lot is very small and difficult to park if you have a big vehicle or family van

the parking lot can be tricky

comfortable room and beds, nice breakfast area and very tasty breakfast, has on-site parking, and all service personnel were super kind and attentive

the two breakfast options are great, a classic local one with beans and fried banana and a classic one of

wifi was good

instructions about the parking and time to leave/enter

breakfast was included in our rate, but when we arrived at the restaurant at the time the service

clean and gets the job done, the restaurant breakfast was the best i had ever had

it had great wifi a desk in the room for me to work and it was quiet

we used the secure free parking facilities

the bed was comfortable and the wifi worked fine

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

parking was in a separate, secure parking lot around a corner from the hotel

- great balcony

ndles, blankets included) - tea and coffee in the morning available including room service - good restaurant - friendly

the room service

has the best wifi on the lake

great wifi

i looked forward to coming home each night and relaxing in the pool and room

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

room was beautiful and we had a good time at the pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

they also have a nice heated pool

served us room service dinner even though we got there late and the kitchen was almost ready to close

didn't like that there's no room service

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely uncomfortable our patio wasn t cleaned so we could use the

wifi

wifi is a bit slow in the rooms

located really close to the main pier / water front where all the shops are and parking space included for our car

lots of daily social activities

wifi is only in one communal place

not the best wifi connection incase you need to work online!

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler and the staff is

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler and the staff is

no wifi connection in room 1a for whole stay

the wifi on the rooms was bad.

breakfast was tasty and often included 3-4 options

com had laundry services listed in the facilities however when we asked one staff member they said there

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

the free breakfast

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is the cherry on the cake

was the cheapest accommodation in town and included a delicious breakfast

ere's very little food).

lovely hot shower and best of all an early check in

the room was spacious and the parking was great to have.

the wifi was slow, wouldnt recommend for remote work

rooms were quite warm and the showers didn't have hot water. wifi was not very good

large room, decent wifi and hot shower

also the shared kitchen, and common spaces were very nice with a terrific view

wifi didn t work well from my bed but thats minor, it worked really well from my balcony

the room is spacious, daily cleaning services, a satisfying breakfast and well worth the price

breakfast, amazing staff, the manager was very kind, helpful and goes out of his way for everyone

had but to note that breakfast and the shared kitchen is on the rooftop so you ll get your steps

nice breakfast, free purified water, great location

although it wasnt mentioned on the page, breakfast was included

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

ry central but still quiet) - highly recommend

good breakfast, the very best location, 5 minutes max, walking from where the boat lets you off

it was clean and nice, the breakfast was really good.

they have a restaurant lake front and they include the breakfast in there as well, super nice

the breakfast is absolutely amazing and they let you choose which of the 2 restaurants you would like

the owner is very nice and the breakfast is great

the menu of the breakfast has many options that of course it is included

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood fired sauna (book ahead cause it's popular) (-) the communal kitchen, the sauna and the gym wouldn t be in service, many items from the restaurant were not available, to name a few (-)it's a little walk out of town (10 min) and yoga/gym has more potential

wouldn t recommend the laundry service

and helpful, and it has everything hammocks, books, a restaurant, shuttles to different towns, wifi, the sound of crickets chirping in the evenings, it s a truly lovely experience

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we borrowed books from the lending library

breakfast was good, it was the same thing both days we were there but it did the trick

breakfast was very

couldn t believe my eyes as i ate breakfast

wifi was good and available in all rooms and public spaces

homemade breakfast on the top deck was great!

location pool staff

parking

the loud music from the gym next door.

too bad the rooftop is only used for hanging laundry as it has a great view

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

t lake views), really nice rooftop terrace, gym, and location

good laundry service available too

best view ever. super chilled rooftop terrasse. very cheep laundry

tienda next door does laundry

laundry service is good and very cheap

the staff were really friendly & provided a laundry service

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

beautiful and very clean swimming pool

gs, pancakes and banana)

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

laundry facility at your doorstep at a great

wifi wasn't strong

large room, good breakfast, reliable wifi, great lake view

also there was wifi up until the exterior of the hostal near the lake which was nice

the breakfast was humble

wish the restaurant was open earlier for breakfast and stayed open for dinner

breakfast was amazing

wifi is spotty but this forced me to stay off electronics, which was my goal

breakfast was fantastic

room service was great too

staff, the room, the bed, the breakfast, the seclusion, the birding, the architecture, the larger grounds to include the organic

the walls are very think in the room so the wifi does not work inside the rooms.

you came by rental car ( you must be very brave) if you don t rent a larger space with a kitchenette you have to either go into town first dinner, call in delivery( limited options) , or (+) suites have kitchen, bbq, fridge and balcony (+) kitchen was stocked sufficiently (-) bathrooms and kitchen could use some updating (+) 2 large bedrooms, 2 bathrooms, kitchen (we did not use), dinning area and living room with access to beautiful gardens, the pool (+) we enjoyed the kitchen and living room and terrace - and especially the pool (-)missed so much to drink coffee night time, we asked at reception at 6pm but they just said the kitchen was locked and even we could buy the coffee would ve hot water (-) the hotel did not have the kitchen available after breakfast (+) bigger rooms have their own kitchen (-) the kitchen is dated (-)stayed in a two-story apartment where the kitchen was upstairs

at the resort was good except the wifi was very weak

no room service unless you re sick, then you have to bring it up and down yourself

they did not have room service and were not flexible at

room service was also not good

room service was super quick to deliver our morning coffee

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

large room with balcon quiet at night good place for family with children pool

no ac in rooms, pool wasn t available

lovely pool

the water in the pool was very cool, almost cold

the pool area is sheltered from wind and it s pretty quiet in the rooms

the breakfast was great and the wifi was good enough for a skype call

wifi was good in the room

wifi was super great for video calls. dropped a few times.

narrow street & tight parking. lots of neighborhood dog barking in the night

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

parking is included on site, but the path to the hotel is very narrow

wifi was weak.

parking. it was difficult to get the car down the narrow road.

bad wifi, accessibility to drinking water, cockroach

good wifi

very friendly staff, helped with a very efficient taxi and laundry service

7)

parking is included, but it is about 2 blocks away

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

parking of our car was not in the hotel, but very close in secure parking, for free

although i was charged the extra the room service did not respond, because there were left only towels for one person

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

pool w/slide

kids crying in the morning

kids crying in the morning

and secure parking

central location but in quiet area, clean, affordable, good wifi, breakfast options, nice gardens and resting spaces

quick laundry service

i really liked the wifi signal

lack of adequate parking