the staff was very nice and room service was great.

when checked in there was an option for a $2700 peso ($130 usd) room service tab, i declined it (+) room service is ok and they rather leave you plenty of time before picking up empty tray (+) staff was great at check in and room service (+) the food is probably the worse i have tried in a long time, i had one time room service and couldn t eat it , i paid very expensive and even i need to asked to pick up the

the room and pool

don't forget to ask the front desk to validate your parking fare

there is free parking, thus its also a great place if you arrive in a car

free parking

wifi was excellent, the hot water was slow coming but after 10 mins okay

the facility is great for the price, rooms clean and comfortables, safety parking too

one staff member was rude when it came to giving pool towels. everyone els was great!

the pool was freezing - unusable

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

swimming pool was very warm and pleasurable

very big room, yet to be renovated. good price. nice pool.

parking lot

the wifi was good and that was helpful to me

swimming pool cold

a strange feature is that the elevator doesn t go to the parking garage below

there s no elevator from parking to the rooms

ne in or room service)

no pool and no 24hrs room service

there is no room service

food except for the breakfast in the restaurant downstairs) the bathroom smelled

very clean, free parking, exceptional breakfast

wifi was weak. not much insulation between rooms

the wifi works well and the location of the hotel is very central for my stay in pachuca

hot shower and good wifi

netflix, free wifi

breakfast service was great

fixed and limited in choice and quantity breakfast menu

wifi: strong wifi overall: considering the price i paid i would give the hotel a score of 7/10

water offered at the front desk, doorman took care of luggage and showed us to our room, included breakfast was from a menu, not a buffet

breakfast can be improved.

poor breakfast - you even have to choose between coffee or tea, you cannot have both

service, super friendly staff and the breakfast was very delicious

the breakfast buffet too much heavy meals as meat in despiste of light foods

breakfast spread was the plus though

spacious parking, heater in the room, good wifi.

it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

super hotel, excellent breakfast

it was very comfortable, with good wifi

very close to downtown, good breakfast, clean, free parking and good service

) breakfast was usually good, although occasionally we arrived when most food had been taken and some

breakfast is perhaps more spicy than what an average tourist would like

for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

the restaurant was open until 11pm and 24 hour room service is available

the breakfast room service was ice cold, the machacado con huevos was unfortunately not eatable and it's just a

room service needs improvement.

breakfast started quite late

location! friendly staff and good room service.

enjoyed the breakfast, lots of choices, attentive wait staff

there is also a popular restaurant in the hotel itself, especially for breakfast

the parking lot, the entrance it's a little difficult to locate of you don't know the avenue

location, rooms, facilities, breakfast, prices

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

and downstairs the breakfast and waiter

breakfast was included, but didn t start until 9am and i had to leave at 9am

a bit cold in the room, small breakfast

and the breakfast and service was great

pool green: only turn on pump after you jump in

swimming pool)

excellent. very close to the pyramids. the water in the pool is warm.

a beautiful setting with very helpful staff and an exceptional complimentary breakfast.

breakfast every morning

excellent breakfast and a 15 minute walk to the fabulous archaeology site

breakfast, wifi, comfy bed, parking, location

wifi was also not great

good secure parking and clean room

we came by car, so we appreciated the parking lot

there is wifi, although at times a bit slow

love the laundry service

the restaurant was amazing-even the continental breakfast

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

the pool was lovely. good wifi. get a room with the patio - there are only a few.

good location assuming you have a vehicle. onsite free parking. neat rooms.

nice rooms, easy parking, good restaurant and excellent pool.

the poor wifi connection

the wifi to find different hotel

hotel provided a very nice breakfast

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and good coffee, plus any information you need they will happily help you and try to make

clean beautiful hotel with great breakfast

free secure parking

she gave me wifi access so i can book the room

motorcycle friendly. secure parking.

wifi could have been better but was not bad.

breakfast was nice and included coffee or tea, fruit and bread. served between 8 am and 10 am.

excellent fast wifi

close to the hotel is also a laundry

very big garden and lot's of stuff to play with for the kids and even a little pool

parking inside, a gated yard of the house

secure parking available

location was perfect, staff very friendly, breakfast was verg good, indoor parking was safe

tv reception not great, wifi kind of slow

is good, very close to the pyramids, secure parking right in the courtyard

lot of parking

good parking

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go directly to the serranillo restaurant just next

location

parking is available in front of the hotel, no size/height limits

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

everything was very clean and the wifi was fast enough for work

the hotel has a restaurant but fails to mention in its profile that they only serve breakfast

- breakfast only starts at 9am

t goes till 12)

everything was great, attention, breakfast and spa treatments. will come back for sure!

necessities right next door - just 10 mins drive to the center of real/mineral del monte - decent breakfast included - ca

breakfast was good.

well lit, spacious parking

near the highway for long drive break great breakfast .

breakfast hours, should open at 6 am

breakfast was decent.