the lady who delivered room service was obviously not pleased at having to do so

there was no room service option

room service

no menus in rooms for room service

tried to order room service no one answered phone, so had to go to the restaurant to order dinner and request room

room service, outside kids playground wish bitt more for kids bitt more safty

room service was lovely

staff very helpful and polite food very good and also the room service excellent

room service and restaurant were

room service was also excellent

recent ongoing improvements to the facilities increased restaurant offer and room service added

great location, very friendly staff, comfortable rooms and plenty of parking

friendly staff, nice warm room, a comfortable bed and excellent parking

good location, parking and nice breakfast

friendly and helpful staff. parking laundry, cleaning service

comfy bed, decent size tv, room service for food

parking on the premises

great prices in the bar and amazing entertainment

easy to find - plenty of parking - very clean

off road parking and an excellent pint of guinness for 3

good 24 hour room service

room service

when asking about room service a male member of staff was rude and abrupt to the gentleman on reception who i had

had room service and very nice club sandwich

the rooms weren t clean on arrival - bin left unemptied bed not made properly and no room service option

staff accommodated room service for us despite being very busy in the restaurant

the food at the bar was good and with it being a greene king it doesn't break the bank

bar prices were responsible, however as i am a real ale drinker there was only two draft ales on

very friendly staff, excellent dinning, free parking we really enjoyed staying at this hotel.

there was ample parking

in the room didn t work so i had to pay 13p per minute to dial the hotel externally to request room service

due to the fact there is no full room service i would suggest a check list on the outsude of the door for what needs topping up i

no room service menu

evening meal was self service only and no room service to make beds etc

was no room service by phone, as a lone traveler i really didn't want to go to the bar to order my

breakfast good but not available christmas day and boxing day . no room service on these days.

no room service menu. room small. no bottle water

room service would have been useful but very helpful staff showed me where to get a pizza and other

easy parking . nice room . comfy bed . excellent customer service

room 16 was above kitchen, rather noisy up till midnight, and early 6am start preparing breakfasts

phone in the room to call reception etc no room service

we booked room service for breakfast for our children at 6

room service was great and breakfast was lovely

rang room service no answer

had room service and the triple cooked chips were spot on

and attentive to our needs, did a great breakfast next 2 days, informed us cleaner off sick so no room service which was fine with us

wifi issues

my 9 nights there was no wifi and very very poor phone signal

strong wifi and tv signal

very friendly and helpful staff, amazing burgers, lovely building and decor, great wifi

i ordered room service for 6

we had room service for our evening meal which was

room service only offer extremely limited menu after 10pm

response to room service kept calling for 30 mins my room the bath had no cold water

room was clean and well equipped. good variety of breakfast options. good room service.

room, room service available, parking and wifi good and nice dinner on the sunday, easy to find and

no table to get food no room service

room service, unless i m mistaken

was very good delivered by room service promptly

easy on site parking friendly staff positive visual impact of property on site bar and restaurant room service was an option good sized rooms great selection of wine and cost

perfect for the airport, had room service food very good

very comfy beds, bar and dinner available via bar, restaurant or room service

only thing that let the hotel down i m sad to say was the terrible food we got for room service, whilst it was delivered in good time it tasted awful

you order room service it is an extra 6 pounds to bring to your room just think that is a bit

very comfy beds, great welcome on arrival, good room service.

room service we asked for some ice at 21

room service took over 1.5hrs to come so i had to cancel the food as i was too tired.

advising me where breakfast was served, what facilities where available and also the fact that room service was only available for a short time after i checked in - very considerate, even though

room service was pricey for what it was

room service breakfast excellent, and checkin checkout reception staff excellent service

hotel was a extremely clean and comfortable and dealt with covid pro-actively by allowing room service for food/refreshments

in room service meals although very good are a bit pricey

room service was great, the pool was amazing and heated, and not too deep we loved how it had a

staff really helpful and welcoming room service and breakfast were very good in difficult circumstances

everything was great! room service breakfast was excellent although a little overpriced

amounts of black mould all around the main room windows in both rooms from a poor standard of room service and basic cleaning

checking in and out was easy, room service was incredible, cannot fault

room service left the room door open after delivering spare toilet roll so the room was unsecure

we had room service and watched tv as we had two dogs with us

we loved the friendly staff and the room service. lovely restaurant attached

room service. expensive food. carpeting throughout needs replacing.

we had room service for our evening meal and it turned up in the stated time, hot, fresh and very tasty

4 charge for room service

minor issue was there was no phone in the room to call for room service so had to use my own phone

room service meal was quick and high quality

room service last 7 days

room service was ok

bad wifi and noise levels

good wifi and direct access to the motorway .

breakfast was really good selection.. staff were loveky and friendly

there is a room service menu but we did not order to review that

comfy bed. excellent room service.

could not pay on the app for room service. i went to reception and paid there. no issue.

room service and then breakfast great

all this and it was modern had great food and room service

the priorities were all there, clean room, on suite, kettle and tea making facilities, tv, wifi, and free parking

friendly staff and breakfast was nice

clean and comfortable place to stay when me and the kids visit family

great breakfast good price

the room was comfortable and clean place excellent breakfast

great room service

lovely breakfast and very comfortable room. enjoyed ordering room service.

the room was amazing , though they don t have room service working late

of a wedding on the day, staff were struggling with room service

not clear as to when room service should have been paid.

access to lichfield centre easy from hotel. room service was good

i disliked that they had a special covid briefing card with room service on the back in the room but didn't do room service because of covid

the room, limited room cleaning when occupied unless specifically requested, and the advertised room service food menu

information stays restaurant open till 10pm only to be told restaurant shut at 9pm, can i order room service answered - no our chef has gone home

vacuuming from house keeping at 8am on the landing and knocking for room service at 9am

staff were friendly. room service and menu was great. bed was very comfortable!

room service staff also very polite

didn t stay here for long but it was a very pleasant stay involving room service and 8 hours sleep

breakfast was excellent and room service with well response

was fantastic, missed the restaurant opening but got room service food was lovely

clearer on whether room service was a possibility, i wasn t sure.

hotel was busy so opted for room service for pizza. excellent prompt service

no room service

clean and spacious room. great room service. staff friendly and helpful

the room service food was excellent and delivered bang on time

lovely bar area clean comfy room

excellent facilities, bar and breakfast room

excellent and friendly staff fully stocked bar clean rooms

was a lovely hotel, very comfortable rooms, very friendly staff, a bar open late for residents, we arrived back from the commonwealth games at the alexander stadium

could do with aircon in the rooms but did have a fan. bar could have better wine selection.

bed, clean, room service daily, pub carvery restaurant was excellent food and value

easy to check in and out and parking just outside the rooms

wifi kept disconnecting could be an upgrade for a stronger signal required

parking was easy and i could park right outside my room

wifi was poor but happy with everything else

tside my room)

clean..smells nice...nice buffet breakfast..room service good...

plugs at the bed, i didn't get a room service and bathrobes as well, but on the website says , that premium on suite include

room service rubbish left in the hallway

room service

the food :) outstanding, i ordered room service which was one of the quickest i have had recently and by heck was it good, image below

we ordered room service on our second night and the hotel attendant was

fact they tell you it s 24 hour room service, and then you order a club sandwich after being at a wedding all day and night, and

would like to see slightly more choice on the room service food menu, even if just sandwiches.

we didn't stay for breakfast but we did eat dinner there and order room service once and sadly the food wasn't great- coming from someone that doesn't judge food too

of attention to detail eg tea/milk in room missing, only one spoon with room service meal and all lights had been left on when we returned to our room with tissue box not

room service breakfast was exceptional and very good value

the room was spacious, extremely clean and had a lovely view over the garden room service was efficient, our evening meal was delicious and all home made reception staff were

was clean lovely size for a superior and reception staff were absolutely brilliant,polite room service and bar staff quick to serve

drinks or minibar in the room & no room service due to a wedding

not warned about lack of room service due to covid

good room service and friendly staff

bed was comfy... room service good... location excellent

hotel room as always hk always helpful and polite and breakfast served quickly and hygiene is

the breakfast was very good and plenty of it

noisy, strong smell of smoke, room service food could have been nice but was cold on arrival

the 24 hour room service food was not good. not as described on the menu and not cooked well.

the bath wasn t very clean.. no room service no menus in bedroom no inside smoking area

room service, minimal condiments

room service was an issue to be answered, arranged and took ages

neighbouring rooms 'room service' left outside door all night - fish smell in corridor eminated into room

missing, could do with more extras for the money paid, no information pack in room, no phone for room service

50 for room service

room service available for food

room service great