the lady who delivered room service was obviously not pleased at having to do so

there was no room service option

room service

no menus in rooms for room service

tried to order room service no one answered phone, so had to go to the restaurant to order dinner and request room

recent ongoing improvements to the facilities increased restaurant offer and room service added

wifi didn't work upstairs

internet/wifi was not accessible from our room unless the main door was open

only issue was the wifi was hit n miss

great location, very friendly staff, comfortable rooms and plenty of parking

the ability to have room service from the pub was a bonus as i was unwell at the time- this was very quick and

room service, outside kids playground wish bitt more for kids bitt more safty

staff very helpful and polite food very good and also the room service excellent

i have stayed here many times for work purposes and really like the appleby, they also provide room service and the food is very good

room service was also excellent

when asking about room service a male member of staff was rude and abrupt to the gentleman on reception who i had

good 24 hour room service

room service

had room service and very nice club sandwich

the rooms weren t clean on arrival - bin left unemptied bed not made properly and no room service option

staff absolutely lovely and friendly and helpful lovely breakfast and room service meal

oh, we had pizza from room service and this was excellent too

you order room service it is an extra 6 pounds to bring to your room just think that is a bit

ordered room service and it was the best pizza i have ever had 10/10

very comfy beds, bar and dinner available via bar, restaurant or room service

and attentive to our needs, did a great breakfast next 2 days, informed us cleaner off sick so no room service which was fine with us

very friendly and helpful staff, amazing burgers, lovely building and decor, great wifi

wifi would connect but not function

i�W

the wifi was a bit slow but otherwise everything else was good

in room service meals although very good are a bit pricey

the fact you had to pay for the tray during room service

friendly, clean, nice towels, excellent room service

only after my 3rd telephone call to room service did it get delivered and luke warm without salt and pepper as i asked

hotel was a extremely clean and comfortable and dealt with covid pro-actively by allowing room service for food/refreshments

due to the fact there is no full room service i would suggest a check list on the outsude of the door for what needs topping up i

some parts of the hotel were dated and in need of a refurbishment and room service was a let down, only sandwiches available and not really room service when you have to

in the room didn t work so i had to pay 13p per minute to dial the hotel externally to request room service

no room service menu

breakfast great room service and unavailable the

range of room service menu a bit

phone in the room to call reception etc no room service

we couldn t leave our dog in our room on his own so only option was room service for breakfast and dinner

it's a more traditional and smaller hotel so be weary that the room service finishes when the chef finishes and leaves for the night

we booked room service for breakfast for our children at 6

4 charge for room service

horrible cheap, foam pillows. no evening dinner or room service.

minor issue was there was no phone in the room to call for room service so had to use my own phone

we had room service for our evening meal and it turned up in the stated time, hot, fresh and very tasty

room service meal was quick and high quality

room service was ok

room service last 7 days

friendly staff cleanest bad wifi

clean, cheap, great facilities, big comfy bed, late check out for 10 extra

wifi could of been better.

room service, unless i m mistaken

one of the two staff who delivered room service came in and couldn t sort it so it was on full all night and we had two windows open

easy on site parking friendly staff positive visual impact of property on site bar and restaurant room service was an option good sized rooms great selection of wine and cost

were 2 in the room and there was only one towel noone at the reception to answer calls for room

room, room service available, parking and wifi good and nice dinner on the sunday, easy to find and

room service and then breakfast great

room service and all staff were particularly

could not pay on the app for room service. i went to reception and paid there. no issue.

the spik and span ,spacious of the hotel and room service was great.

there is a room service menu but we did not order to review that

staff accommodated room service for us despite being very busy in the restaurant

wifi signal was not very consistent

the wifi simply didn t work in the room, the message said move closer .

nice and clean friendly staff good parking well done

it s a traditional hotel with parking space and bar restaurant. the hotel was warm and cozy.

breakfast was excellent and room service with well response

staff were friendly. room service and menu was great. bed was very comfortable!

the only thing that could have been better would be room service at breakfast time

was fantastic, missed the restaurant opening but got room service food was lovely

had room service

clean and spacious room. great room service. staff friendly and helpful

no room service each day - room not serviced at the weekend.

no room service

tasty room service breakfast at no extra charge ideal as we left before breakfast started

hotel was busy so opted for room service for pizza. excellent prompt service

we loved the friendly staff and the room service. lovely restaurant attached

amounts of black mould all around the main room windows in both rooms from a poor standard of room service and basic cleaning

room service left the room door open after delivering spare toilet roll so the room was unsecure

room service not available due to lack of staff

we had room service and watched tv as we had two dogs with us

comfy bed, decent size tv, room service for food

off road parking and an excellent pint of guinness for 3

easy to find, good parking, room clean and tidy, food was tidy will defo go again

amazing moments spent downstairs at the restaurant / bar with great food and live music in the evenings

great prices in the bar and amazing entertainment

staff, leisure facilities, room service was delicious, size of room

we had some troubles with a room service order - so we did not like that but the staff were very kind in dealing with it

handful of times and they have had some staffing issues around food service and cut off times for room service but this seems to have resolved itself post covid-era and the food quality seems more

room service is decent

of a wedding on the day, staff were struggling with room service

room service

ringing down to reception for some toiletries as we missed room service, we waited an hour before having to go down stairs ourselves to collect it so i can

there was no room service, no lift, no alcohol served in the bar of the restaurant; only soft drinks

plugs at the bed, i didn't get a room service and bathrobes as well, but on the website says , that premium on suite include

clean..smells nice...nice buffet breakfast..room service good...

would like to see slightly more choice on the room service food menu, even if just sandwiches.

we didn't stay for breakfast but we did eat dinner there and order room service once and sadly the food wasn't great- coming from someone that doesn't judge food too

t that i used the room service but the fact it was there) i'm a fan of a good hotel

fact they tell you it s 24 hour room service, and then you order a club sandwich after being at a wedding all day and night, and

the 3 room service fee

good room service and friendly staff

not warned about lack of room service due to covid

bed was comfy... room service good... location excellent

the staff where very friendly the breakfast was lovely also

early check in / check out was possible without any problem.

room service was an issue to be answered, arranged and took ages

the bath wasn t very clean.. no room service no menus in bedroom no inside smoking area

also i have asked the receptionist to request the room service to clean my room

great bed and room service

had a problem with the phone to order room service, however staff were really helpful and sorted it quickly for me

breakfast good but not available christmas day and boxing day . no room service on these days.

no room service menu. room small. no bottle water

room service would have been useful but very helpful staff showed me where to get a pizza and other

fact that the kitchen does not have blends and the living room needs window cotton, not blends, sometimes the

well located, free parking, great service, flexible breakfast options

really nice room, excellent room service, great location for cricket ground concert

room service only served sandwiches which was disappointing.

room service was difficult to reach.

the room service etc was definitely worth every penny

rooms were also very nice and clean and beds made everyday and fresh, room service is very quick and the price that we payed was also amazing, bed was so comfy, personal

wifi didn't extend to the room but was told about when i regsitered

at the back which was ideal as we had no road noise, also no noise was to be heard from the bar area

free parking available which is a bonus for city centre properties

car parking at the back;

catch wifi signal from my room but i guess that's because i was at the very edge of the bulding

excellent location first class room.with room service every day great staff i will call again

location, facilities, friendly staff, breakfast and kitchen area was a bonus

nice ensuite room with tv and free wifi

noise from the road outside in the morning was a little intrusive, i found the wifi to be quite sluggish

wifi was the only thing that was poor it was a weak to non existent signal at times

nice curry on room service

room service very expensive

room service didn't answer the phone.

room service was an express menu due to an event

we had to collect our own room service but other than that, it was great!

room service took over 1.5hrs to come so i had to cancel the food as i was too tired.

was no hairdryer in the room and we had no room service menu in the room either

we had to sit in reception, so we ordered room service which was okay but not amazing

room service we asked for some ice at 21

room service was pricey for what it was

out to find some one my objection here is what if someone as a medical emergency, you advertise room service ,this was appalling the phone just rang and rang and no one answered when we booked

i don't know if they normally have room service for snacks etc but there was no welcome pack to say so which i would have expected in

paid 65 in room service for four sandwiches and a round of drinks which felt excessive

there was no hotel information in the room and room service was not offered

time i rang down to get room service nobody answered the phone

there was no brochure in the room to explain air con, meal times, room service etc

meal ordered via room service was pretty bad

no room service in the evening.

running reception on our arrival, doing room service, serving in the restaurant at breakfast, he deserves to be recognised

states that there is room service on booking