ground floor tapas bar and the rooftop bar were

bar has wonderful views

we asked on the morning after going down stairs was breakfast as we were directed into the irish bar - when really we found out afterwards the restaurant served a buffet breakfast

the rooftop bar is beautiful

the rooftop bar is great

nice rooms. very clean. comfortable beds. excellent wifi.

room with balcony overlooking the pool and sea views

the pool area was nice and the bar tender worked hard to get us what we wanted great service

0 metres)to the sea shore & terraces

location, close

the pool also needs maintenance

the pool area was nice too

the rooftop pool and sunbed area

great location, gorgeous rooftop pool, very helpful staff, clean and quiet at night.

wifi worked fine

was no wifi connection in our room, although i believe the internet system is being upgraded

wifi a bit slow.

the pool attendant made every possible effort to make our stay so enjoyable

the pool, the bar and location right next to the beabeach

hence, we used a local bar for half the price as the breakfast price for two persons

the gentleman at the pool

very nice pool area

nice staff, a beautiful restaurant and terrace with a dj, clean rooms with great room service

nice outside bar for drinks

great food at the bar and some lovely wines by the glass

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

bar closed

stead of the pool area - where pool, pool table etc

nice pool and garden with good view of the fiesta procession

we did use a sun terrace on the second floor which was quite private

kids loved the water park

very good stay with kids 4 and 6. they were busy - we were happy. very good family hotel.

loved the kids pool when the water park got busier

the park for kids was very big and very well secured, a lot of rescuers for the pool around

the aqua park is great for kids

just bear in mind the kids clubs

booking my room, i didn t realize how big it would be, which suitable for family with kids

there were kids climbing the outside of the pool slides and the hot tubs had too many kids in them

room only set up for 2 people not 3

did not advice us about all included option, waiters at capitan bar you have to pay them maybe for a smile, i m in spain 15 years at any menu drinks cost 05

the bar downstairs makes very nice breakfasts

parking lot is right beside the main road without any barrier

we paid for breakfast in the bar downstairs, which was a good price and good value

comfortable budget hotel, bit of a walk into town but not difficult. good wifi

no possibility to wash the laundry.

the staff are very nice and parking on the property is very handy

restaurant was closed but there was bar within 50 m

and ambience of rooms and common areas, friendliness of staff, smooth check-in, & available parking

reception, bar and restaurant open till midnight with great prices

service was absolutely great, the hotel was spotless, secure parking and represented excellent value for

very outdated. desperately needs renovation. no resturant, only poor room service.

room service was also available, plus there was a mini bar, but i didn't use them

room service very slow

the bar was a disaster and only 1/2 doz bottles on the shelf and had to ring a

pool and restaurant were brilliant

don t be misled by the suggestion that the hotel has a swimming pool

great sangria and very nice bar tender

even pools), spa and a gym

don t be misled by the suggestion that the hotel has a swimming pool

and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition pool area with close view of the cathedral and comfy beds staff very attentive and

no room service available

breakfast room service was excellent

room service, we have to go pick it up and pay there at the restaurant

we ordered room service and the food was not great. it was ok but we expected a bit more.

my favorite is the room service ud83dudd1d

we used all the food services as well from room service to the restaurant

pool too small to swim in

it was a perfect location to explore jerez old town with all sights, great restaurants and bars very nearby

the plunge pool was a welcome bonus after a busy day to chill out for half hour or so

i can t imagine a more beautiful setting for a drink than the courtyard bar area under the old jacaranda tree

didn t have much in gym. language barrier when ordering room service got thing wrong.

hard to order room service as they didn't understand english

the room service was very limited and despite advertising 24hr the menu was restricted at certain times

think breakfast was good, but more vegetarian options for room service and evening restaurant would be

the room service was poor and the available menu was very limited.

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

difficult to connect to wifi

weak wifi

traffic noise on front side of hotel: wifi did not work one night i was there.

room was nice and spacious with a closet, tv, air condition and working wifi

wifi, bed, hot water, cleanliness, price all was good

wifi was working ok although it dropped a couple of times

restored former palacio. friendly staff. room had a spa bath. had a good soak!

we had a bit of troubke connecting to wifi but it worked fine once connected.

very good breakfast with quality coffee/teas

the buffet breakfast was basic but adequate

no breakfast available for those departing early.

cherry on the top was the breakfast

we took the breakfast there too and it was such good value for money

nice big room and small balcony for fresh air. great price including breakfast. comfortable bed.

breakfast was great, location was good everything within walking distance and close to the train

value for money, very clean, comfortable beds, quiet room, good breakfast.

price enabled two of us to book single room for privacy and quiet, plus excellent typical western breakfast

lovely hot breakfast- bacon, eggs, sausages, mushroom and tomato, as well as the standard continental

privacy - no room service!

staff is very friendly and helpful. pool , although additional charge and closed on mondays .

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

spa and pool facility, first class

the spa was great. restaurant very good home cooking. very pleasant hotel.

helpful staff, a good continental breakfast, use of spa, but additional cost for a pool cap and for flipflops for the

the only irritation was somewhat weaker wifi, but the warm-hearted attitude of staff made up for it - very cordial and attentive, helpful

breakfast is basic: coffee and a piece of bread with butter, marmalade or olive oil with tomatoes,

they even give you a nice little breakfast too which is a great little bonus to an already very cheap stay

ensuite in both rooms the other a single bedroom , for this price you do not expect 5 star, the breakfast was good and also had

breakfast was simple but a good add on

the day and sit and enjoy it in the courtyard but it seemed very quiet - maybe they have longer bar opening hours in the busy season - however

wifi was working but no internet

good wifi

was a problem with wifi in the room but you could get it in the reception area

the wifi was non existent and the place felt a little jaded.

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

wifi was not very consistent

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

nice local bar downstairs. very central, good facilities

good wifi

wifi worked perfectly

was super clean ,nice bungalows, beautiful garden and pool comfortable, vey good place to go with

breakfast buffet and pool area

pet friendly hotel with private parking

free on site parking

no outside bar area apart from the pool bar

breakfast was good - buffet with toast, and meats or cheese

the pool area was relaxing and never crowded

sadly the pool was closed

pool was closed. but everything else was perfect!

didn't work and room was very hot breakfast was a good price but would be nice to see fresh pastries and non dairy milk alternative

room service is very good

the room for a family was a little small and offer room service and also i would make sure in the lobby you need a person to loo after trips, simple

were no tea and coffee making facilities in the room and there was no information as to whether room service was available and at what times

it was a really lovely stay staff really friendly considering size of hotel views pool spa all

the out door pool was nice but too much chlorine and too many kids activities with loud bad edm pop so relaxing wasn't easy

fantastic - wonderful staff, great location. good wifi, bathroom and bed. a lovely stay...

good wifi

it's not to everyone's taste - if you like your tv, free wifi and chain hotels, this

cellent views)

wifi was good

tapas restaurant and room service food was awful

the prices of room service a bit high.

staff, very comfortable room, great sea view, excellent breakfast, good massage and food from room service, good location, parking

but when we ordered room service things showed up extremely quickly, so on balance that was great

very good room service at dinner and breakfast

very good wifi

great location - a short stroll to bars and shops plus easy stroll to the fish market, cathedral and numerous squares

was no kettle/tea/coffee in the room, though they did have a bar downstairs in the foyer that we were able to order these from

r laptop, iphone & iwatch), lovely bar on ground floor snd terrace on fourth floor

bar prices not expensive and brilliant showers in the bathrooms

i called front desk to get the number to order and they failed to tell me that room service is not delivered until after

often in the bar there was nobody to serve - when i asked at reception they were either doing room service or 'in stores' - which would seem to indicate to me that they need more staff

great room service, very attentive staff.

cost of room service drinks

we used room service at the end of the evening food was lovely, we had an alleyway room which was

animation at the pool along the day and music animation for adults on a huge terrace and stage

had not been informed that main pool was closed

big swimming pool was closed but there was another large pool which was open

the pool, the path to the beach, food, were fine and we liked them

swimming pool at the hotel, with enough sun beds

heaters worked quite well.beds were spacious and comfy.large rooms.good wifi and tv.clean.

kitchen supplies are basic .

kitchen contained basic equipment but not enough if you had wanted to cook meals

poor wifi connection

wifi good

the staff were great from proshop , service at breakfast,dinner and room service was great

good facilities, although the spa was closed during our visit

room size, comfortable bed, free wifi

loved the pool and the children's water park. also, great buffet (ample selection).

was no bar at the adult pool, even a small one would have been great

nice size rooms. room service was good. rooms were well cleaned. parking is available for a fee.

nner - excellent club sandwich), very helpful staff

room service menu was not great

a 4 star hotel you would expect to have room service from early morning

bed, spacious room, very good room service

clean, comfortable room with a balcony, private parking, fast wifi, only 5 minutes of walk to a very nice beach

t i am sensitive, my husband had no problem!

wifi poorly workkng inside the room

wifi not stable, noice from ac

great food and service with the menu available as room service

such a lovely pool area

in the room swimming pool unsupervised with kids messing around with no parental control expensive

everything perfect but internet - wifi not strong.

the property offers a free parking and a swimming pool access. the room was comfortable.

the pool was great with hamacas around

room was good & kitchenette better than pictures led us to expevt

very close to the beach and night fun for the kids

very close to the beach and night fun for the kids

very bad wifi connection in the room. noisy. much too expensive for what you get.

wifi connection is weak

wifi was poor in my room

staff were very friendly and attentive and the free wifi was very good

i also had a mini fridge in my room and air-conditioning, the wifi was included too

we missed a regular room service, there was only a fixed complete meal for 35 for lunch or dinner

no tea making facilities in the room and room service and food choice is limited

the pool area was very busy but we did manage to get some chairs eventually

room, pool and breakfast were all perfect

large and tasty breakfast, however expect it to be spanish style