extra to use pool or park car

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

friendly staff, home feeling, the surprisingly nice spa circuit.

spa was great

helpful staff, a good continental breakfast, use of spa, but additional cost for a pool cap and for flipflops for the

wifi worked perfectly

wifi was not very consistent

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

nice local bar downstairs. very central, good facilities

good wifi

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

poor wifi connection in rooms

, i was told the bar was closed, yet others had drinks soon after

affordable and private, safe parking

for us was perfect. decent breakfast, free parking, good internet connection.

free on site parking

relaxing atmosphere, nice pool,good bar.

the pool area was relaxing and never crowded

sadly the pool was closed

breakfast was good, a typical continental breakfast with good coffee and juice

breakfast was more than enough for us

we also like that we can go to the bar in the morning for a toast and coffee rather than the buffet breakfast

wifi was working but no internet

the new wifi works very well

nice courtyard but the bar is not open all day

the wifi was non existent and the place felt a little jaded.

the room for a family was a little small and offer room service and also i would make sure in the lobby you need a person to loo after trips, simple

room service is very good

were no tea and coffee making facilities in the room and there was no information as to whether room service was available and at what times

are old - the gym is very small considering the size of the hotel

there was plenty of room around the pool

was a surprise that we had to pay 1 euro per day for wifi and the same for parking

good restaurant / bar with low prices

the staff are very nice and parking on the property is very handy

service was absolutely great, the hotel was spotless, secure parking and represented excellent value for

restaurant was closed but there was bar within 50 m

strong wifi too

wonderful staff there and the roof top terrace with bar service was beautiful

it's not to everyone's taste - if you like your tv, free wifi and chain hotels, this

eat cocktails

wifi is a bit patchy

lots of character, friendly staff and wonderful rooftop cocktail bar with great views of cadiz

the decor is lovely, there s a nice bar and there is even a roof terrace

there was a small bar at the hotel where you could get a drink at any time

breakfast was delicious and the roof top terrace a lovely space to relax with drinks from the bar downstairs

staff, beautiful very large room, lots of wall outlets

the modern conveniences we have come to expect from bigger hotels back home- an elevator, strong wifi, hot showers, water pressure, and

enough staff poor service at the bar as only one person on and had to cover every thing including room service beds were very

i called front desk to get the number to order and they failed to tell me that room service is not delivered until after

cost of room service drinks

often in the bar there was nobody to serve - when i asked at reception they were either doing room service or 'in stores' - which would seem to indicate to me that they need more staff

we used room service at the end of the evening food was lovely, we had an alleyway room which was

kitchen contained basic equipment but not enough if you had wanted to cook meals

wifi signal excellent

kitchen supplies are basic .

free wifi .....signal not strong.

well-equipped kitchen, which also includes the washing machine and the coffee machine

but when we ordered room service things showed up extremely quickly, so on balance that was great

tapas restaurant and room service food was awful

the prices of room service a bit high.

very good room service at dinner and breakfast

ower caps, etc), but if we'd asked room service for them i'm sure they would have been whisked upstairs

bed, spacious room, very good room service

nice size rooms. room service was good. rooms were well cleaned. parking is available for a fee.

a 4 star hotel you would expect to have room service from early morning

all staff members ....reception,dining room ,room service were extremely friendly & helpful

room service menu was not great

wifi was poor in my room

the wifi didnt work good in the room

wifi connection is weak

h floor)

the wifi on the 4th floor was very weak.

the room service was very prompt

balcony was nice to relax on and the room service was really good

tried to call room service but the phone in the room didn t connect

i enjoyed the buffet breakfast, but didn't used the room service as i preferred to do the rest of the meals outside

right on the beach, other than that the tv was a great size and had a few english channels and room service is available if and when wanted, staff were friendly and more than happy to help and

the room service cleans the room every day

ar the beach) + rooftop bar - perfect view

location

we were here in the off season so wasn't many people around but the upstair roof bar looked nice and the cocktail drinks and beer were very good

we had a buffet breakfast with a wonderful selection to choose from, including fried eggs, sausages, mushrooms and

we paid for breakfast in the bar downstairs, which was a good price and good value

the convenient location, affordable price and free parking

no possibility to wash the laundry.

bar did do meals

good breakfast in the bar restaurant downstairs they also do a good evening meal and prices are very good

even pools), spa and a gym

even pools), spa and a gym

and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition pool area with close view of the cathedral and comfy beds staff very attentive and

just a little uncomfortable when it s us and him at breakfast pool and drinks

pool and sundeck - on the top of the hotel there is a roof top bar, fantastic restaurant and sun

traffic noise on front side of hotel: wifi did not work one night i was there.

difficult to connect to wifi

room was nice and spacious with a closet, tv, air condition and working wifi

a lift, free wifi and air-con/heating means that this is better than some 3/4 star rated spanish hotels

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

sufficient breakfast included in the price

we had one of the best rooms overlooking the street, which was at the furthest reach of the hotel wifi

the wifi is weak. it took a while to connect to the internet but it connects.

good wifi and breakfast included in the price. near to all that is interesting in jerez.

weak wifi

value for money, very clean, comfortable beds, quiet room, good breakfast.

breakfast was a little disappointing. not much choice.

nothing really, if anything the breakfast could have some more cerals but that is a minor thing.

breakfast was great, location was good everything within walking distance and close to the train

we had a room equipped with mini bar fridge but very old tv and old decor

the staff is very friendly and there's a very nice breakfast

very good breakfast with quality coffee/teas

cherry on the top was the breakfast

we took the breakfast there too and it was such good value for money

breakfast room would be better with normal table thank lower table

privacy - no room service!

we used all the food services as well from room service to the restaurant

the garden bar is relaxed and the roof top pool was welcome if the heatwave of june

pool a little small

the roof top pool was very small.

pool too small to swim in

wifi, bed, hot water, cleanliness, price all was good

restored former palacio. friendly staff. room had a spa bath. had a good soak!

we had a bit of troubke connecting to wifi but it worked fine once connected.

wifi was working ok although it dropped a couple of times

room service would not need to open the room's door without knocking before 9:00 am on a saturday

room service, we have to go pick it up and pay there at the restaurant

we ordered room service and the food was not great. it was ok but we expected a bit more.

room service or possibility of getting food late

breakfast room service was excellent

every day room service

bed with hard matress. wifi was like dead to very slow .

wifi being cut quite often

free wifi

good location and wifi, nice bathroom

very outdated. desperately needs renovation. no resturant, only poor room service.

room service very slow

room service was also available, plus there was a mini bar, but i didn't use them

a free bottle of water each, every day in mini bar excellent bean to cup coffee machine at breakfast

was pretty good, but service at the pool bar was pretty non-existent and the room didn't get cleaned until mid afternoon

room service was poor, very limited choice from menu and ridiculously priced.

the room service was very limited and despite advertising 24hr the menu was restricted at certain times

hard to order room service as they didn't understand english

the room service was poor and the available menu was very limited.

room service really prompt

great facilities. kids loved the waterpark and the variety of food was great.

plenty of amenities on site with swimming pool, water park, bike hire, and kids club

the park for kids was very big and very well secured, a lot of rescuers for the pool around

great water park

the aqua park is great for kids

the buffet breakfast and lunch were delicious. we loved being so close to the beach.

wonderful pool area, friendly staff, beautiful views of the golf course and ocean

it was very quiet although families with kids were staying next to us, dinner and breakfast buffets were crowded and loud but with great selection of everything, you could possibly

booking my room, i didn’t realize how big it would be, which suitable for family with kids

there were kids climbing the outside of the pool slides and the hot tubs had too many kids in them

wifi good

the room was a good size, heating was good, strong wifi

all the staff were so friendly and helpful. basic but very good with good wifi and parking.

great wifi air conditioning 24hr reception the price was the cheapest i found

the staff were great from proshop , service at breakfast,dinner and room service was great

was no wifi available at all one afternoon

breakfast, beautiful views, pools, spa, bar area.

good facilities, although the spa was closed during our visit

the hotel is located on a beautiful golf course.

eat music). breakfast was fantastic. very clean.

and quiet rooms, great to have a pool, good coffee and andalusian breakfast in the mornings

we didn t have access to the swimming pool,apart from that everything was lovely.

garden bar / restaurant great, comfortable and very helpful staff

he did the bar and reception at night

great food and service with the menu available as room service

poor wifi signal in the room - i had to go to the bar downstairs

parking, good wifi connexion, there's always one person ready to assist you

easy parking and pool for the brave - november visit

the wifi was not good in the room and tv could be upgraded but over all it was good and 10 mins from

great receptionist, great coffee, comfortable room, clean, speed wifi, swimming pool.

location to explore the area, parking on site, quiet room with aircon, swimming pool, good breakfast

very nice and quiet area, clean, shops and supermarkets nearby, nice pool

spotless accommodation, i don't think there are many 3star hotels with a large clean swimming pool either

pool was sufficient