loved the kids pool when the water park got busier

beautiful grounds. lovely water park. great buffet, friendly staff.

nice park at the back of the hotel, good for taking kids for a walk

the park for kids was very big and very well secured, a lot of rescuers for the pool around

plenty of amenities on site with swimming pool, water park, bike hire, and kids club

nice bar & breakfast/dinner buffet.

wonderful pool area, friendly staff, beautiful views of the golf course and ocean

the indoor pool was super nice and veronika loved the kids club and i enjoyed the exercise program every day at 10 am

it is a big place, so breakfast / dinner can be full of people.

did not advice us about all included option, waiters at capitan bar you have to pay them maybe for a smile, i m in spain 15 years at any menu drinks cost 05

stead of the pool area - where pool, pool table etc

nice pool and garden with good view of the fiesta procession

bar closed

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

we did use a sun terrace on the second floor which was quite private

nice staff, a beautiful restaurant and terrace with a dj, clean rooms with great room service

nice outside bar for drinks

great food at the bar and some lovely wines by the glass

he deserves a raise ud83dude0a the bar team was very helpful too

could work on the sound proofing and the food in the gastro bar needs a bit more love.

the promenade outside has plenty of restaurants, bars, ice cream parlours etc to choose from, so the location is excellent

the location was fabulous, the food was great, swimming in the pool overlooking the beach was amazing, the outside terrace, having a drink overlooking the beach

hence, we used a local bar for half the price as the breakfast price for two persons

great location, gorgeous rooftop pool, very helpful staff, clean and quiet at night.

the pool area was nice too

the pool also needs maintenance

the rooftop pool and sunbed area

was no wifi connection in our room, although i believe the internet system is being upgraded

wifi a bit slow.

wifi worked fine

wifi was weak and dropped off very often

bar on the top floor was the key highlight plus extremely friendly staff and a central location

wifi worked well

the rooftop bar is beautiful

the rooftop bar is great

breakfast was adequate but could have been better.

helpful reception staff bar staff very good quality food in bar and at breakfast very clean hotel

nice pool

icey for spain though)

great facilities, loved the outdoor area and the pool.

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

spa was great

everything. spa fantastic. staff superb.

the 2 single beds for a couple the need of a hat to go to the pool

friendly staff, home feeling, the surprisingly nice spa circuit.

great for families with kids, walking distance from the beach. nice pool.

free on site parking

staff are excellent, the location was good, the pool was great, there is nothing i can say to run down the place

to let people know that the pool bar lunch was finished at 4pm on certain days

wifi only available in hotel not in the rooms

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

nice local bar downstairs. very central, good facilities

good wifi

wifi worked perfectly

wifi was not very consistent

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

we also like that we can go to the bar in the morning for a toast and coffee rather than the buffet breakfast

good service, friendly. great building. good bar and restaurant on site parking

wifi is good

no wifi in the room .. desk and chair blocking door to the balcony

was a problem with wifi in the room but you could get it in the reception area

room service team is exceptional

also noticed that toiletry items we used were not replaced

very good room service at dinner and breakfast

the main dining room service was 5 star, and the food was really good

ower caps, etc), but if we'd asked room service for them i'm sure they would have been whisked upstairs

it has a lot of parking space

the staff is super friendly, and there is also a restaurant and bar at the property

charging for the car parking, it should be free parking

reception, bar and restaurant open till midnight with great prices

was a surprise that we had to pay 1 euro per day for wifi and the same for parking

roof terrace bar was well worth a visit for friendly staff and great views

eat cocktails

bar prices a little bit high but the view was good

fantastic - wonderful staff, great location. good wifi, bathroom and bed. a lovely stay...

lots of character, friendly staff and wonderful rooftop cocktail bar with great views of cadiz

the free wifi never worked

bar prices not expensive and brilliant showers in the bathrooms

mattress was old and the free wifi only worked when i was next to the hallway door, not in the room itself

not the same when y9u have to go out or to the bar for it

staff, beautiful very large room, lots of wall outlets

the pool didn't open until 11, would have preferred it to open at 10am

the breakfast is not great, only the basics, it could be improved to be on par with the rest

we really enjoyed the breakfast and the hotel grounds were peaceful

there was not much shadow zones/ umbrellas enough in the swimming pool

didn't work and room was very hot breakfast was a good price but would be nice to see fresh pastries and non dairy milk alternative

cost of room service drinks

great room service, very attentive staff.

often in the bar there was nobody to serve - when i asked at reception they were either doing room service or 'in stores' - which would seem to indicate to me that they need more staff

enough staff poor service at the bar as only one person on and had to cover every thing including room service beds were very

we used room service at the end of the evening food was lovely, we had an alleyway room which was

were no tea and coffee making facilities in the room and there was no information as to whether room service was available and at what times

room service is very good

the room for a family was a little small and offer room service and also i would make sure in the lobby you need a person to loo after trips, simple

the surface of the sea is great, good for kids

the breakfast was really good, lots of variety to choose from. the pool was also great!

well-equipped kitchen, which also includes the washing machine and the coffee machine

kitchen contained basic equipment but not enough if you had wanted to cook meals

wifi good

wifi signal excellent

while in the room, i was not being able to connect to wifi

bed, spacious room, very good room service

a 4 star hotel you would expect to have room service from early morning

room service menu was not great

staff were wonderful - reception, dining area and room service

all staff members ....reception,dining room ,room service were extremely friendly & helpful

plenty of parking and only a short walk into the center

parking lot is right beside the main road without any barrier

outside and is located right at a major 4 lane highway but it was quiet and offered free fenced parking

good breakfast in the bar restaurant downstairs they also do a good evening meal and prices are very good

we had free parking- it is under a surveilance, so we felt safe about our car

very bad wifi connection in the room. noisy. much too expensive for what you get.

wifi was poor in my room

the wifi on the 4th floor was very weak.

i also had a mini fridge in my room and air-conditioning, the wifi was included too

the wifi didnt work good in the room

don t be misled by the suggestion that the hotel has a swimming pool

close to cathedral and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition pool area with close view of the

great sangria and very nice bar tender

pool and sundeck - on the top of the hotel there is a roof top bar, fantastic restaurant and sun

and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition pool area with close view of the cathedral and comfy beds staff very attentive and

balcony was nice to relax on and the room service was really good

great room service food and large portions and very reasonable prices

right on the beach, other than that the tv was a great size and had a few english channels and room service is available if and when wanted, staff were friendly and more than happy to help and

i enjoyed the buffet breakfast, but didn't used the room service as i preferred to do the rest of the meals outside

no 24hr room service

the room service cleans the room every day

there was no real lobby or bar and no pool

good wifi

is a four star hotel, but no beach vieuw for us, no bar, no swimming pool

staff, even helped secure mini bar items forgotten after check out

we used all the food services as well from room service to the restaurant

the rooms are amazing!! the bar also lovely to have a pre dinner drink !!

the pool area could have more sun beds and the room would benefit from a bluetooth speaker

i can t imagine a more beautiful setting for a drink than the courtyard bar area under the old jacaranda tree

pool too small to swim in

room was nice and spacious with a closet, tv, air condition and working wifi

weak wifi

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

difficult to connect to wifi

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the day we arrived and we had a

the buffet breakfast was basic but adequate

very good breakfast with quality coffee/teas

the staff is very friendly and there's a very nice breakfast

nice seating area for breakfast & complimentary tea/coffee rest of day

no breakfast available for those departing early.

room service, we have to go pick it up and pay there at the restaurant

we ordered room service and the food was not great. it was ok but we expected a bit more.

breakfast room service was excellent

room service or possibility of getting food late

my favorite is the room service ud83dudd1d

breakfast was a little disappointing. not much choice.

location, decent breakfast for the budget price of the room

nothing really, if anything the breakfast could have some more cerals but that is a minor thing.

very clean and comfortable rooms. breakfast was excellent. staff helpful

price enabled two of us to book single room for privacy and quiet, plus excellent typical western breakfast

wifi was working ok although it dropped a couple of times

restored former palacio. friendly staff. room had a spa bath. had a good soak!

wifi, bed, hot water, cleanliness, price all was good

we had a bit of troubke connecting to wifi but it worked fine once connected.

also i couldn t connect to the wifi

did not know where to find the wifi information in our room and a piece of tile fell from the bathroom wall while i was taking a

ensuite in both rooms the other a single bedroom , for this price you do not expect 5 star, the breakfast was good and also had

great wifi

breakfast is simple but perfectly adequate and served by very friendly and helpful staff

privacy - no room service!

very outdated. desperately needs renovation. no resturant, only poor room service.

room service very slow

room service was also available, plus there was a mini bar, but i didn't use them

comfortable room, nice big bathroom, the pool, and the poolbar, buffet dinner and breakfast

the pool bar could have been open.

didn t have much in gym. language barrier when ordering room service got thing wrong.

hard to order room service as they didn't understand english

room service was poor, very limited choice from menu and ridiculously priced.

think breakfast was good, but more vegetarian options for room service and evening restaurant would be

room service really prompt

strong wifi too