the gentleman at the pool

lovely pool

could do more about their carbon footprint-by not using plastic straws in the bar and individual plastic tubes in the bathroom and not washing the towels everyday

hence, we used a local bar for half the price as the breakfast price for two persons

staff all very friendly and polite especially mustafa in the pool bar he was absolute brilliant

nice staff, a beautiful restaurant and terrace with a dj, clean rooms with great room service

nice outside bar for drinks

great food at the bar and some lovely wines by the glass

wifi worked fine

was no wifi connection in our room, although i believe the internet system is being upgraded

wifi a bit slow.

the pool also needs maintenance

the rooftop pool and sunbed area

great location, gorgeous rooftop pool, very helpful staff, clean and quiet at night.

the pool area was nice too

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

we did use a sun terrace on the second floor which was quite private

bar closed

nice pool and garden with good view of the fiesta procession

stead of the pool area - where pool, pool table etc

the park for kids was very big and very well secured, a lot of rescuers for the pool around

other than that it is a nice hotel mainly if you go with kids

from the lifeguards who were all very attentive, to the restaurant staff also at the pool bar you guys are all incredible and thanks for an amazing

the aquafun area for kids.

nice park at the back of the hotel, good for taking kids for a walk

way the staff acted that you needed to find bar staff that you had to request the door to be unlocked to go

wonderful pool area, friendly staff, beautiful views of the golf course and ocean

great hotel for the price. great location. good breakfast.

room, breakfast, easy parking, seaside location, although far from any town

warm swimming pool and jacuzzi

wifi was weak and dropped off very often

bar on the top floor was the key highlight plus extremely friendly staff and a central location

wifi worked well

the rooftop bar is beautiful

the rooftop bar is great

breakfast was adequate but could have been better.

helpful reception staff bar staff very good quality food in bar and at breakfast very clean hotel

nice pool

icey for spain though)

great facilities, loved the outdoor area and the pool.

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

spa was great

everything. spa fantastic. staff superb.

the 2 single beds for a couple the need of a hat to go to the pool

friendly staff, home feeling, the surprisingly nice spa circuit.

great for families with kids, walking distance from the beach. nice pool.

free on site parking

staff are excellent, the location was good, the pool was great, there is nothing i can say to run down the place

to let people know that the pool bar lunch was finished at 4pm on certain days

wifi only available in hotel not in the rooms

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

nice local bar downstairs. very central, good facilities

good wifi

wifi worked perfectly

wifi was not very consistent

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

we also like that we can go to the bar in the morning for a toast and coffee rather than the buffet breakfast

good service, friendly. great building. good bar and restaurant on site parking

wifi is good

no wifi in the room .. desk and chair blocking door to the balcony

was a problem with wifi in the room but you could get it in the reception area

service was absolutely great, the hotel was spotless, secure parking and represented excellent value for

and ambience of rooms and common areas, friendliness of staff, smooth check-in, & available parking

the property itself is beautiful, with a great attached bar and restaurant

perfect place, big parking, nice personnel, big room. what else would you ever need?

the staff is super friendly, and there is also a restaurant and bar at the property

staff, very comfortable room, great sea view, excellent breakfast, good massage and food from room service, good location, parking

room service team is exceptional

replacing or at least repairing would have liked facility for hot drinks in room rather than room

ower caps, etc), but if we'd asked room service for them i'm sure they would have been whisked upstairs

very good room service at dinner and breakfast

the location, the terrace, the breakfast, the price

great location but very quiet room. it has everything you need. good breakfast!

breakfast was also good for spanish standard, and their tapas are good

sadly the pool was closed

the breakfast is not great, only the basics, it could be improved to be on par with the rest

wifi was not always working very well, it was a little difficult to work, as the connection broke

on site laundry and great restaurant for breakfast or coffee

property is beautiful - old andalusian house with great bar on the rooftop

lots of character, friendly staff and wonderful rooftop cocktail bar with great views of cadiz

wonderful staff there and the roof top terrace with bar service was beautiful

room service is very good

were no tea and coffee making facilities in the room and there was no information as to whether room service was available and at what times

the room for a family was a little small and offer room service and also i would make sure in the lobby you need a person to loo after trips, simple

excellent location, easy to check in early. room and pool couldn t be better

breakfast dishes may provide better variety

there was a small bar at the hotel where you could get a drink at any time

r laptop, iphone & iwatch), lovely bar on ground floor snd terrace on fourth floor

could not connect wifi

great location - a short stroll to bars and shops plus easy stroll to the fish market, cathedral and numerous squares

good bar area

often in the bar there was nobody to serve - when i asked at reception they were either doing room service or 'in stores' - which would seem to indicate to me that they need more staff

i called front desk to get the number to order and they failed to tell me that room service is not delivered until after

we used room service at the end of the evening food was lovely, we had an alleyway room which was

enough staff poor service at the bar as only one person on and had to cover every thing including room service beds were very

also room service to the pool would have been a nice touch

the convenient location, affordable price and free parking

the balcony was handy for hanging some laundry items

parking spaces on the property and also nearby roads

good breakfast in the bar restaurant downstairs they also do a good evening meal and prices are very good

super wifi connection

heaters worked quite well.beds were spacious and comfy.large rooms.good wifi and tv.clean.

poor wifi connection

while in the room, i was not being able to connect to wifi

it would have been nice to have a few basics like salt, pepper and oil in the kitchen

wifi signal excellent

lovely roof terrace overlooking cathedral with tiny pool and handful of loungers/tables/chairs

great sangria and very nice bar tender

don t be misled by the suggestion that the hotel has a swimming pool

pool and sundeck - on the top of the hotel there is a roof top bar, fantastic restaurant and sun

even pools), spa and a gym

we used all the food services as well from room service to the restaurant

the garden bar is relaxed and the roof top pool was welcome if the heatwave of june

the rooms are amazing!! the bar also lovely to have a pre dinner drink !!

is pure luxury, the room was amazing with many surprising little touches, and the garden and bar area absolutely stunning

it was a perfect location to explore jerez old town with all sights, great restaurants and bars very nearby

no room service available

room service would not need to open the room's door without knocking before 9:00 am on a saturday

room service, we have to go pick it up and pay there at the restaurant

my favorite is the room service ud83dudd1d

breakfast room service was excellent

a lift, free wifi and air-con/heating means that this is better than some 3/4 star rated spanish hotels

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the day we arrived and we had a

weak wifi

difficult to connect to wifi

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

room service very slow

very outdated. desperately needs renovation. no resturant, only poor room service.

room service was also available, plus there was a mini bar, but i didn't use them

enjoyed spending time at the pool

breakfast was excelent

staff were wonderful - reception, dining area and room service

room service menu was not great

all staff members ....reception,dining room ,room service were extremely friendly & helpful

nner - excellent club sandwich), very helpful staff

bed, spacious room, very good room service

breakfast was convenient

the buffet breakfast was basic but adequate

the staff is very friendly and there's a very nice breakfast

cherry on the top was the breakfast

nice seating area for breakfast & complimentary tea/coffee rest of day

restored former palacio. friendly staff. room had a spa bath. had a good soak!

we had a bit of troubke connecting to wifi but it worked fine once connected.

wifi, bed, hot water, cleanliness, price all was good

wifi was working ok although it dropped a couple of times

location, decent breakfast for the budget price of the room

breakfast was great, location was good everything within walking distance and close to the train

value for money, very clean, comfortable beds, quiet room, good breakfast.

breakfast was generous

we had a room equipped with mini bar fridge but very old tv and old decor

privacy - no room service!

staff were very friendly and helpful and breakfast served politely and quickly

weak wifi

sufficient breakfast included in the price

did not know where to find the wifi information in our room and a piece of tile fell from the bathroom wall while i was taking a

they even give you a nice little breakfast too which is a great little bonus to an already very cheap stay

the room service was poor and the available menu was very limited.

think breakfast was good, but more vegetarian options for room service and evening restaurant would be

room service was poor, very limited choice from menu and ridiculously priced.

hard to order room service as they didn't understand english

room service really prompt

wifi was poor in my room

the wifi on the 4th floor was very weak.

very bad wifi connection in the room. noisy. much too expensive for what you get.

wifi connection is weak

wifi connection in room very bad. no english channels on tv

a big builing complex without charakter, it s huge! pool was already empty

had not been informed that main pool was closed

friendly staff, great pool, excellent value for money

nice pool area and lovely beach on the doorstep

the pool, the path to the beach, food, were fine and we liked them

the room service was very prompt

right on the beach, other than that the tv was a great size and had a few english channels and room service is available if and when wanted, staff were friendly and more than happy to help and

tried to call room service but the phone in the room didn t connect

no 24hr room service

room service not 24 hours

the room service cleans the room every day

great location, nice spa and massage facilities.

we did not like the rooftop bar at all, it would use a nice refurbishment because it is ran down

location

we were here in the off season so wasn't many people around but the upstair roof bar looked nice and the cocktail drinks and beer were very good

t i am sensitive, my husband had no problem!

wifi not stable, noice from ac

wifi poorly workkng inside the room

clean, comfortable room with a balcony, private parking, fast wifi, only 5 minutes of walk to a very nice beach

room was good & kitchenette better than pictures led us to expevt

very close to the beach and night fun for the kids

very close to the beach and night fun for the kids

the pool was great with hamacas around