food from room service was very bad.....undone chicken and salad was not as requested.

they had room service but it is a smaller hotel, they do offer free breakfast 6am until

also, it's right next to a delicious fancy restaurant for drinks or special meals, with room service options

ordered room service from the restaurant next door

there was no room service, small pool and no bubbles for the jacuzzi, limited breakfast options.

there is no room service, no coffee of any sort; not even in the neighborhood

room service, was very accommodating.

and great food great location for travelers love the fact i could leave my car and they have room

black woman who delivered room service was the best thing about the stay

the refrigerator stunk and didn t work, and two hours before it was time for me to check out room service kept knocking on my door to ask me if i m staying or checking out every 30mins

i was able to order room service in the morning too which made my first day there much smoother

that room service is back open and the minnie bar diamonds back open.

we asked for room service to clean and no one came

clean. friendly staff. great happy hour & breakfast. lots of usb outlets in room ud83dudc4d

the pool was very unclean with maybe 20 mosquitos in it

beds and shower were good. room service was geeat.

no room service

room service 21% is a bit ridiculous

room service or late night food options besides convenience store

than 5 minute shuttle ride to the airport

need more room service

great customer service.. front desk as well as room service!

the only thing i would like is room service for breakfast. then all would be good.

requested late check out & they were knocking every half hour for room

better room service

pool was closed - covid19

unable to use pool, swimming pool not cleaned and not heated

staff was very friendly and the bar was a nice asset for the evening

the breakfast was good

like the location, the cleanliness, the helpful staffs, the hot breakfast, the comfortable room and bed

i also liked that they had cameras and a gate and had a room service menu

a swarm of flies in our room constantly, a used condom wrapper next to the bed, no room service cleaning, when we complained they

the service was slow and the room service was

then there wasn t a phone in the room to call for room service to receive more wash cloths

only thing we had no time for was room service which was such a shame

security cameras in the parking

refrigerator and microwave in room and parking right in front

parking was outside the door

it was average at best no parking, noisy street. gang neighborhood.

the parking lot was spacious

the parking was good

the parking spot was right in front of the door, so unpacking was quite easy

underground parking is available, which is also good to have

husband didn t care too much for breakfast

tv with hbo was great, as well of wifi

no milk for the kids

pool was ice cold so children were disappointed.

breakfast was good ..room service was good... rooms were comfortable

breakfast was great

enjoyed having a variety of quality breakfasts every morning, along with tea & coffee available 24 hours

fitness center. pillows in bed.

amazing staff, very helpful with early check in as well

room service has to be requested ahead of time

the staffs are rude and they will charge you buy they won't give you room services

a lttle surprised that there was no daily room service but did it really matter?

to our family, the 100percent helpful cheerful staff n comfortable surroundings inc hot tub n gym

spa room out of order

stayed there specifically for the location and the free wifi

i drive an f-250 pickup truck, and the parking spots are not wide enough for me.

free wifi

bar crowd fri sat lot shares with eatery/bar

of parking and the room was on the 2nd floor and away from the main roadway- quieter

no real room service. i was looking for a better view of the city.

didn't enjoy the lack of room service but they explained the pickup options well

ideal location close to old town. comfy beds, good room service.

better support system for door dash drop off since room service is closed during covid.

breakfast room service

also, no room service available

my comment: i absolutely love room service

no room service. phone in room didnt work.

tried calling restaurant for room service a couple of different times and never got through.

room service shouldn t be classified as room service

wifi signal very weak

my room was better than the picture, and the tv and wifi worked well.

excellent wifi

easy and late check in and the parking inside.

parking ok

i never had an issue finding parking on the property

not enough parking

there is also a pool and gym available

the included breakfast was a plus and the indoor pool was a welcoming site after a long day of play

honestly nothing when it comes to service quality staff breakfast was great

the breakfast and safety

swimming pool is warm, the gym is always clean, the rooms are so clean and fully stocked, one of the staff was just so nice

the food is mediocre. room service food even worse. only provisions cafe is good.

room service with a view!

very limited room service options - we ended up ordering delivery from off site

service charge for the room service was expensive.

ordered room service one night because there was no other food available

more: -great check out time (12 noon) -room service if wanted -nice staff -cool furniture -big pool -restaurant (did not use but it's nice (-) i was told the restaurant was going to be opened for the weekend just no room service (+) room service was prompt and the server was polite and (-) the property was a bit noisy at night the food from room service was very forgettable (-)dinning room service, dinning options and choices (-)a shared one in the lobby, took 10 minutes to heat up 1 meal) toilet wasn t working properly room service came in when we were out of the room and kept showing up 4 times consistently even

the facilities were excellent, and the gym was one of the best hotel gyms i ve used

check in was easy,the bar was very good the breakfast next day was amazing

wish the pool was warmer and vending machine was only on first floor

also i don't like how the pool and gym isn't

room service

groom service was discontinued

excellent room service and front desk staff.

cleanliness and room service are a plus.

the room was comfortable with daily room service

room service starts at 5 pm.

front desk staff was so helpful with check-in and arranging a time to have the room serviced while we were out

ving at the marina) and room service dinner after a long cold day in the ocean was excellent

the hotel was nice. the staff was friendly. the room service was faster than expected.

would have like room service daily instead of every other day.

expect room service to be delivered in a brown bag in disposable containers, but in hindsight, not so

room service should not be delivered in a paper bag. come on, shattuck plaza! not acceptable.

room service could be definitely better

compostable room service presentation is horrible

the room service was so prompt and delicious, still nice and warm

this is an excellent value. very clean. very safe. has a kitchen available to guests.

available kitchen

they use disposables in the kitchen so take your own reusables: plate, cup, flatware, if this matters to you

in addition there are great gym facilities just around the corner + excellent location one block away from the bart station

you get free access to the gym too - a nice

your last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry - marked with pictures), + ice bucket, + capsule coffee machine, + (+)very clean and nice. very comfortable bed and friendly staff. convenient room service. (-)restaurant and room service closes early and nearest decent restaurant was about 3 miles away (+)daily room service, fresh baked, warm cookies daily, and curtesy?s professional staff (+) this is nice hotel service as well as the room service (+)great staff, wonderful room service, perfect accommodations. (+) hotel on level floor was very nice and is open late, also they will deliver room service/ in room dinning (+)this place was really clean, i really loved the room service. it was really good (-)room service was late with breakfast, but problem was rectified.

pool is nice as well as the gym

gym has nice view

the gym and pool facilities were very small and under par.

the staff provided my requested early check in with a short wait

room service does not visit rooms unless requested, which is fine during covid

room service member provided excellent service upon a special request

no room service, no breakfast included

i also didn't like that they don't offer room service

did not like having to review the room service menu on the tv; it was quite cumbersome