sadly the pool was closed but everything else was great

convenient location, price was reasonable, clean and comfortable. breakfast was good.

hrs aday, friendly efficient maid service, good wifi, large bathroom countertop, quiet, covered parking

the staff were very courteous and nice and parking was awesome as well

cleanliness and free breakfast. great selection of food.

the parking was good

it was average at best no parking, noisy street. gang neighborhood.

the parking lot was spacious

the parking spot was right in front of the door, so unpacking was quite easy

breakfast was good ..room service was good... rooms were comfortable

we didn't try out the swimming pool

uber ride from the airport, there was a hot breakfast with a good amount of options, they had late check out and the place was very clean

loved the breakfast

comfy beds, hot hot shower, very clean and tidy (includes a laundry room and fitness centre) (+) loved having the laundry facilities as we are a large family and we were staying for multiple days (+) there are laundry and dryer machines, which are very convenient for long-term travel (-)the laundry dryer i spend too much coin before my clothes dry

requested late check out & they were knocking every half hour for room

the only thing i would like is room service for breakfast. then all would be good.

need more room service

better room service

great customer service.. front desk as well as room service!

food from room service was very bad.....undone chicken and salad was not as requested.

also, it's right next to a delicious fancy restaurant for drinks or special meals, with room service options

there was no room service, small pool and no bubbles for the jacuzzi, limited breakfast options.

ordered room service from the restaurant next door

they had room service but it is a smaller hotel, they do offer free breakfast 6am until

trash under the bed like the room service didna

there is no room service, no coffee of any sort; not even in the neighborhood

black woman who delivered room service was the best thing about the stay

sizeable room. hotel restaurant had pretty good food and room service.

room service, was very accommodating.

no room service

room service 21% is a bit ridiculous

beds and shower were good. room service was geeat.

room service or late night food options besides convenience store

provided free shuttle thru

breakfast and swimming pool and room and staff.

breakfast and swimming pool.

wifi was slow. not simple to connect on cell phone

nothing wifi should be better

also the 24 hour gym was much enjoyed by my husband & 7 year old

that room service is back open and the minnie bar diamonds back open.

we asked for room service to clean and no one came

i was able to order room service in the morning too which made my first day there much smoother

food in the bar, restaurant area and happy hour was great and food is a must and the use of a gym was excellent also

the bar tender was very nice

more: -great check out time (12 noon) -room service if wanted -nice staff -cool furniture -big pool -restaurant (did not use but it's nice (-) i was told the restaurant was going to be opened for the weekend just no room service (+) room service was prompt and the server was polite and (-) the property was a bit noisy at night the food from room service was very forgettable (-)dinning room service, dinning options and choices (-)a shared one in the lobby, took 10 minutes to heat up 1 meal) toilet wasn t working properly room service came in when we were out of the room and kept showing up 4 times consistently even

no laundry even tho it s listed

loved the outside lounge by the pool.

thought wish gym equipments were functioning and laundry were free

was great from checking in at the front desk, i was little early check in but the front desk was very courteous

limited restaurant hours, no room service, no maid service. hotel seems very outdated

room service

no room service

and no room service or late night food available at all

limited late evening room service

room service

has room service -food

i ordered room service charge it to my room

i ordered room service 2 dinner and 2 alcoholic beverages at 9:20pm

the hotel is updater super clean and very comfortable rooms room service was fast and hot

parking was outside the door

security cameras in the parking

refrigerator and microwave in room and parking right in front

the hotel is nice but has no room service

and that they would provide bottle waters on a daily basis, due to the pandemic we did not have room service while there

double bed, comfortable bed but not pillow, nice and helpful room service men

comfortable, clean room, big bathroom, nice gym. digital invoice sent via email is a big plus.

i know you need cut costs but to not tell me that no breakfast because staff won't come in and pool not heated is really disappointing and dishonest manager guy very

a swarm of flies in our room constantly, a used condom wrapper next to the bed, no room service cleaning, when we complained they

i also liked that they had cameras and a gate and had a room service menu

then there wasn t a phone in the room to call for room service to receive more wash cloths

the service was slow and the room service was

only thing we had no time for was room service which was such a shame

like the location, the cleanliness, the helpful staffs, the hot breakfast, the comfortable room and bed

staff was very friendly and the bar was a nice asset for the evening

free breakfast

the swimming pool needs to be bigger and in a better location.

would have liked for the bar to be open on the weekend.

bar room service

there was nothing disappointed that we encountered from room service, food service

the room service was great

room service was also a pleasant surprise being that it was delivered hot and fresh

room service was good.

room service

ask that room service not be done, totally disregarded our request

wifi was not free

it was cheapest hotel in pleasanton, still i find the price quite steep as even wifi wasn't included

swimming pool is out of order

with king beds and sofa beds have been remodeled and all have showers, i needed a bathtub for my kids

with king beds and sofa beds have been remodeled and all have showers, i needed a bathtub for my kids

i didn't appreciate the noisy and out of control kids, maybe a dozen of them, in the lobby the evening of saturday, july 24

breakfast was delicious and the room was so nice

the cafe had excellent food; we ate breakfast there and enjoyed the quality and the variety of items (not the usual motel fare

robot room service

dirty hot tub was broken, jets did not work, oval lounge chairs missing cushions, unable to order room service, and was charged for parking even after telling staff twice i did not have a vehicle

room service could be improved

had stains all over, and the shower wasn t always properly cleaned

is great about this hotel, but i chose to come back a second time because of the robotic room service

room service has to be requested ahead of time

a lttle surprised that there was no daily room service but did it really matter?

the staffs are rude and they will charge you buy they won't give you room services

gym was a bit small, limited

they have a small jacuzzi room and and great stretching cage in the gym which i used every day- loved it

wifi was weak and thinness of walls. not paticularly clean. coffee maker was filthy.

bar crowd fri sat lot shares with eatery/bar

stayed there specifically for the location and the free wifi

sometimes the parking lot is packed and we cant park close to our roon

nice staff. easy parking. free wifi.