breakfast is good

don't filter the water everything is really old they don't give you the rooms on time they said breakfast are at 9am and don't start to 10am or 10:30am bathroom don't have toilet paper i don't

view was nice man serving breakfast showed up late

the staff never once warned about the fact that might be a danger and we were given vouchers for breakfast waited 30 minutes for it and then charged for juice and hotcake plate and the villa that

they finally got the water working the jacuzzi bath jets didn t work and i was walking from the pool barefoot to my room turn the lights on and almost stepped on a deadly scorpion the staff never

room service staff was good

the property is absolutely beautiful! we enjoyed the spa as well. great, relaxing getaway!

pool area met all our expectations

professional staff, comfortable lodging, and great spa services.

the pool had a lot of bugs

breakfast was great and the lady who served us was very kind

breakfast offered choice and included fresh juice, fruit and coffee as well as the main

cluded)

the style of the property the warm swimming pool the spa and its massage

rooms are just a few steps to pool and quaint restaurant

the included breakfast was definitely a highlight, absolutely delicious, with plenty of variety and everything

last morning i was to go breakfast and the gardeners were watering and my entrance to my room was all wet and somewhat

the people, the weather the breakfast the cleanliness

restaurant and bar were closed most of the time it seemed

restaurant & bar were closed during our visit

lovely pool, great views and amazing service

the view is amazing, there is a big garden with some activity and a pool

they offer a generous breakfast-brunch buffet on sundays which was included in our stay

breakfast wasn't served until 9am - that's too late especially when you have a full day of

restaurant was adequate; our stay included mexican breakfasts which were tasty

recent stay at hotel boutique sol y luna spa was an absolute pleasure

coffee was available outside near the pool early every morning - that is a nice perk

my friends live in the neighborhood and the hotel is near my favorite breakfast restaurant

simple breakfast no privacy on space outside the room with our own jacuzzi

polite staff, room was cleaned daily, bed was made daily, quiet surroundings, local secure parking

also a bar with stools

this suite also had a great refrigerator and kitchen facilities

lovely hotel. delicious breakfast

restaraunt was very nice, wonderful breakfast

coffee and biscuit are brought to your room every morning before your breakfast

good breakfast with menu of choices

breakfast is included and the coffee is great

although the hotel doesn t offer room service, the staff went above and beyond by leaving the hotel to get him food, ensuring we

wifi was down at one time, and not as strong or fast as needed

a little more variety in the breakfast would have been nice.

complimentary breakfast is a great start to the day

however, i didn't like the mosquitos that were frequently in the lobby area where breakfast was served and the bar is located

the view, spa available, room service, pretty well everything was amazing.

th large sofa, coffee machine etc)

setting in tropical gardens, big pool and spacious very comfortable room

amazing experience, very peaceful atmosphere with a great view, the private pool was amazing,love the stay

property seemed to be well maintained on the first look but the pool was kind of dirty, the hot tub as well & the lake area in front of the suites was full of

differentiate between them, but we were in the large cabana with its own private (warm) swimming pool, king sized bed and terrace (+) beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and (+) the pool was steps from my front door

the maid did a laundry and that was very helpful, and the staff were cordial

did not have breakfast. loved the pool

no wifi connection in the room.

also, the pool was on the east side of the 4 story building, where after mid morning it was in the shade for

pool is warm and clean

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights, very erratating to have to be stopped at the gate to be id'd should

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

manager did not enforce rule of no loud music by the pool. painfully loud!

there could be some improvements when it comes to the pool and the warmth

beautiful garden and pools. room very clean and comfortable .

nobody answered room service so i had to make my way down to order it was definitely pricy for 1 night $168 for

being asked for extra tip when i ordered room service.

accommodation was fine, room service took one hour for a hamburger, the buffet breakfast was not prepared on time, i left

limited room service hours

no room service yet

free netflix and wifi, great restaurant with room service 24/7

room service did not pick up our plates, strong sewer smell all night long, someone threw up in the

excellent value for everything they provide, including room service

no room service from restaurant

room service accidently entered our room room is too

the food at the bar which is the same for you can order for room service is not very good.

room service was excellent

no room service overnight

where's the pool? not marked in the hallways.

fitness center: the gym, though well-equipped, is relatively small, which can lead to overcrowding during peak hours

room service was excellent

the breakfast was very good and beds super comfortable

also, mexican bread was missing in breakfast bar

breakfast was gone at 8:30 am

the location is great because is close to the airport, they also have a free shuttle

breakfast buffet was very good, but 5 stars go to room service

room service was fast and food was beyond delicious

i ordered room service, a drink from the bar and a rib eye steak

needs room service

landed hungry in the middle of the night to find 24 hour room service

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

there is a bar by the pool and the bartender was very courteous

breakfast, option for room service with denny's is great, chili's and denny's are the only easily available food options

room service menus were not at the room and myself being old school would have preferred a hard

they don t have room service

we didn’t have the breakfast as we left very early for the flight

very clean, the breakfast was delicious, and the staff was so nice

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

it was a little bit tricky to get into the parking lot because there are road works and commercial area construction works simultaneously, but

good location very clean shuttle to airport

we booked this hotel exclusively because avid states that they have free complimentary shuttle to and from the airport to the hotel

could not use the hotel shuttle because it had been reserved by another guest an hour after we contacted the hotel for pick

very clean, free breakfast, very friendly staff, free airport shuttle.

staff and room service is great

excellent location with free parking. breakfast option exceeded our expectations.

great parking, beautifil locayion near walking distance of great food and shops

havent had breakfast yet, but i know encore hotels have a good variety of food to choose

the free breakfast is extensive

location is good, but you need to get a parking ticket every single

the parking lot and locativo

parking lot shared with mall

breakfast

it was very clean... the staff very helpful. breakfast was delicious.

limpio, amplio , staff amable , comida y room service great !!

big screen tv wifi room service everything worked very hot water

even boiling hot water for my tea (instant coffee also provided)- at 6

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

great breakfast and access to restaurants

breakfast, buffe included

variety of breakfast

t the usual crappy breakfast in the usa)

this hacienda is in perfect shape, very well maintained and the breakfast was delicious

breakfast was excellent

breakfast is the only meal they normally serve

the breakfast was super good ud83dudc4d

there is secure parking on the property

location. i would have given it a higher rating it the pool would have been open.

pool

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that served us all the time

it has car parking

we will return definitely, and bring the kids along next time because the pool is great

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

free wifi working in our room

we loved that the parking spot where gated in

value for money, huge parking lot, room very clean. good location

ample parking lot

the parking lot is also great, the location is not that bad when driving a car, definitely not for

wifi was good

the location was awesome, it felt safe, the parking facility was perfect for us.

liked that it was close to the market. it had secure parking. rooms were large

room was nothing fancy but had everything we needed including wifi and tv

location and parking and staff

the wifi was good

the breakfast was delicious

the garden was an oasis in the city and the breakfast was delicious

breakfast was delicious, the room was big and the bed were very comfortable

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c streaming android tv

great location and good parking

great restaurant and bar with excellent selection of many of the best tequilas produced, parking on site

this minivacation for our anniversary we were pleasantly surprised that charlie from the bar worked with my husband over 30 years ago

lots of beautiful plants and areas to sit by the pool

beautiful and they provided protected parking

there is a bar and restaurant on the property which were both wonderful

cleanliness was really high standard and room service staff was very nice and helpful

nice restaurant attached which delivers room service throughout the day

private parking inside the property. room service and good food.

room service also utilized plastic cutlery only

he also served us our repeated room service for drinks

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/ shower facilities and

was a restaurant and bar

breakfast was nice and the location was excellent: very walkable and quiet

charming bed and breakfast. staff was lovely. beds comfortable, location excellent.

breakfast was some bread and papaya no choice. but that did not spoil our stay.

the breakfast was very nice and is exactly what i like.

breakfast of fresh fruit, coffee

room service, amazing staff that was always attending to our needs

all marble and open stairwell, you can hear everything; people talking at the front desk, at the bar, on the stairs, at the tables, opening/closing doors - everything

offered to switch my room on the other side of the hotel with a single bigger bed facing the pool

the hotel is very nice, has a pool and is very comfortable with high quality linens, comfortable beds and nice well- appointed

the breakfast which is included was good and suitable but small (fruits, yogurt and oatmeal)

the rooms were very clean and the room service was amazing

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the city

wifi and bed too small

pool was bigger than i though

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

the pool and hot tub are

nice breakfast, location, friendly staff. i would go there again.

and that breakfast was included for our family if 12

am now addicted to cafe de olla

we were located near the pool, bar and restaurant

breakfast overpriced

the restaurant and the facilities, the breakfast buffet is just delicious

the breakfast was fantastic

breakfast and location are both very good.

just the parking structure

problem was the room they usually clean the room at 6pm,the second was every time you call for room service was from holiday inn which they came with my meal cold,and then when i ask the first

we had room service on the patio

we loved the breakfast as well

this was due to a large number of children and young adults attending some kind of sporting or gymnastic event, not a big deal as the staff were super fast and conscientious in keeping the

parking

i did like the safety. room service was good price.

the room service menu could have had more variety

and that s it but everything else i left without checking now officially i do not order room service so that s good but that s about it it was a bad experience thursday and even the

food for room service is not what you would expect for the price, meaning food looks so

they have room service till 11:30 pm thats great

room service was very fast and the food was

it is room service and you may buy a cup of coffee but if a couple is trailing and they want to have a

noise from loud-speaking guests and that the room was close to the swimming-pool

found the swimming pool in front of my room, the restaurant next door and because i don t like stairs, my room was

a grab bar at the pool to make entrance safer

looks clean and decent. near expo guadalajara which is great. it had ac and wifi.

wifi, location, size and cleanliness of the rooms, quietness in the hotel as it s a small hotel,

wifi is weak inside the rooms