although the hotel doesn t offer room service, the staff went above and beyond by leaving the hotel to get him food, ensuring we

a continental breakfast was available

wi-fi is very reliable, the whole place is clean and the continental breakfast was good and satisfying

included in the price was a lovely breakfast

always cleaning, did an excellent job doing our laundry

the breakfast was absolutely delicious with a variety of great options for all taste buds

central location, great restaurant

restaraunt was very nice, wonderful breakfast

press coffee delivered with a cookie to my room every morning and also complementary a la carte breakfast in the dining room

good breakfast with menu of choices

the view, spa available, room service, pretty well everything was amazing.

amazing experience, very peaceful atmosphere with a great view, the private pool was amazing,love the stay

the view, spa available, room service, pretty well everything was amazing.

there is a pool table, a gym, archery practice, and of course, the pool

property seemed to be well maintained on the first look but the pool was kind of dirty, the hot tub as well & the lake area in front of the suites was full of

but the rooms turned out extremely small with a bed so small two adults can impossible sleep on it

there was not a breakfast offered to us . which was stated in the add.

no breakfast like you said of booking

polite staff, room was cleaned daily, bed was made daily, quiet surroundings, local secure parking

this suite also had a great refrigerator and kitchen facilities

the spa offers different packages , we took one and the services were superb

view of garden or pool only a bldg ), the pool

coffee was available outside near the pool early every morning - that is a nice perk

recent stay at hotel boutique sol y luna spa was an absolute pleasure

they offer a generous breakfast-brunch buffet on sundays which was included in our stay

differentiate between them, but we were in the large cabana with its own private (warm) swimming pool, king sized bed and terrace (+) beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and (+) the pool was steps from my front door

pool, breakfast buffet, friendly staff

the included breakfast was really good and the staff was friendly

heated pool breakfast included highway access

we stayed for a week but the pool was not opened until the weekend, when the mexican guests arrived

restaurant & bar were closed during our visit

the breakfast was delicious and there was lots of variety to choose from

the deck chairs out by the pool we're extremely uncomfortable

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

the style of the property the warm swimming pool the spa and its massage

cluded)

the maid did a laundry and that was very helpful, and the staff were cordial

too many wasps at the pool to swim one afternoon

but they have a bar there and you can order drinks being inside the pool

the pool was too crowded and not enough seats

a good, clean room with private bathroom, the restaurant on the top floor was really nice, the pool was smaller than i thought and that it looks on the pictures

pool is warm and clean

beautiful garden and pools. room very clean and comfortable .

manager did not enforce rule of no loud music by the pool. painfully loud!

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

there could be some improvements when it comes to the pool and the warmth

breakfast was not good, view was great.

the pool is big

the staff never once warned about the fact that might be a danger and we were given vouchers for breakfast waited 30 minutes for it and then charged for juice and hotcake plate and the villa that

30) so if you have to leave early, you can't have it

view was nice man serving breakfast showed up late

room service staff was good

pool is cold

valet parking guys are so nice

facility it s self it s amazing great service wonderful restaurant and food and drinks, the spa treatments were amazing we are very impressed and will come back soon, we are also recommending

everything about this spa is pleasent, peaceful, clean, quiet and excellent food service.

lovely pool, great views and amazing service

the view is amazing, there is a big garden with some activity and a pool

nobody answered room service so i had to make my way down to order it was definitely pricy for 1 night $168 for

being asked for extra tip when i ordered room service.

accommodation was fine, room service took one hour for a hamburger, the buffet breakfast was not prepared on time, i left

limited room service hours

no room service yet

there is a bar by the pool and the bartender was very courteous

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

room service accidently entered our room room is too

free netflix and wifi, great restaurant with room service 24/7

no room service from restaurant

room service did not pick up our plates, strong sewer smell all night long, someone threw up in the

excellent value for everything they provide, including room service

the food at the bar which is the same for you can order for room service is not very good.

no room service overnight

room service was excellent

gym and swimming pool are good

very clean, with a convenient bar and restaurant on site

room service was excellent

they have four shuttle cars on the property that can take you into town or to the airport for a

ss than 10 mins away).

great breakfast

parking location, all cones in front of hotel were blocked off

landed hungry in the middle of the night to find 24 hour room service

needs room service

room service was fast and food was beyond delicious

i ordered room service, a drink from the bar and a rib eye steak

breakfast buffet was very good, but 5 stars go to room service

breakfast, option for room service with denny's is great, chili's and denny's are the only easily available food options

room service menus were not at the room and myself being old school would have preferred a hard

they don t have room service

we didn’t have the breakfast as we left very early for the flight

very clean, the breakfast was delicious, and the staff was so nice

good location very clean shuttle to airport

clean and close to airport good breakfast

breakfast was good, except the coffee machine was not working properly

could not use the hotel shuttle because it had been reserved by another guest an hour after we contacted the hotel for pick

fuss, easy to checkin and out, comfortable room, good shower, simple delicious breakfast, coffee and hot chocolate always available for free

limpio, amplio , staff amable , comida y room service great !!

big screen tv wifi room service everything worked very hot water

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

free wifi working in our room

we loved that the parking spot where gated in

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

close to shopping, onsite secure parking, friendly staff

the wifi was good

liked that it was close to the market. it had secure parking. rooms were large

no wifi nor television due to no internet or cable as advertised

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

we will return definitely, and bring the kids along next time because the pool is great

it has car parking

we will return definitely, and bring the kids along next time because the pool is great

the pool wasn t open. internet didn t work in our room.

we will return definitely, and bring the kids along next time because the pool is great

simple breakfast and not very kind for breakfast staff

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

very clean. good breakfast. kind and friendly staff.

breakfast is ok but they could add more stuff

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

staff and room service is great

good breakfast; close to some good restaurants; free parking

hey will cook your eggs to order)

it has everything you need to have a great stay, the breakfast is awesome, incredible variety and the staff is very attentive to your needs, will

parking, cleanliness.

the location and secured parking is the best in town.

another great value was the private secure parking they provided

don jose offers an excellent breakfast, beautiful gardens and pool, and a friendly and professional staff

great restaurant and bar with excellent selection of many of the best tequilas produced, parking on site

service was attractive in all areas, breakfast kitchen

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/ shower facilities and

was a restaurant and bar

great breakfast. friendly staff

the garden was an oasis in the city and the breakfast was delicious

breakfast was delicious and felt like we were eating in a friend's home

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c streaming android tv

the garden area and breakfast was great

room service, amazing staff that was always attending to our needs

were only there 1 night and had to leave early next morning, so we didn t get to utilize the pool

who wants to take a bus to guadalajara, spend the night in a pleasant hotel, have a relaxed breakfast, and then next day take a cab to the airport

staff is friendly, room was very clean, pool was nice.

most attractive is the balcony overlooking the pool offering the option of sleeping in a quiet environment with a screened door for fresh air or

breakfast was nice and the location was excellent: very walkable and quiet

a very nice continental breakfast.

breakfast was some bread and papaya no choice. but that did not spoil our stay.

breakfast was a lovely fruit plate

breakfast of fresh fruit, coffee

breakfast was okay and the gym was not that great.

breakfast, buffe included

great breakfast and access to restaurants

breakfast is very good. environment is really nice.

variety of breakfast

wifi is ok

wifi was good

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

the portions were too small. it was more of a kids menu breaksfast.

the kids loved observing all the art every morning

we only stayed one night so we did not use the pool

wifi could be better

blown away by the service, exceptional staff and onsite breakfast which we looked forward to every day

breakfast was excellent

breakfast overpriced

the restaurant and the facilities, the breakfast buffet is just delicious

just the parking structure

breakfast and location are both very good.

has it's own underground parking lot with convenient elevator access

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

parking near elevator.

nice restaurant attached which delivers room service throughout the day

he also served us our repeated room service for drinks

cleanliness was really high standard and room service staff was very nice and helpful

private parking inside the property. room service and good food.

room service also utilized plastic cutlery only

the cleaning lady was very nice and the room service was great

clean hotel with nice big comfy bed and room service.

clean, not expensive, friendly staff, gated parking

helpful staff who were obliging to allow us to store our bags and also offer early check in.

free parking, clean room, affordable, very friendly staff

the rooms were very clean and the room service was amazing

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the city

bathroom is a little small. swimming pool was not clean

pool was bigger than i though

wifi and bed too small

room service was very fast and the food was

it is room service and you may buy a cup of coffee but if a couple is trailing and they want to have a

noise from loud-speaking guests and that the room was close to the swimming-pool

the wifi was not fully reaching my room although i had really good one at the living room.

complaints are only with the size of the pool, too short for swimming, the gym lacked weights, no space in the gym to exercise, the only piece of gym equipment that

we had room service on the patio

problem was the room they usually clean the room at 6pm,the second was every time you call for room service was from holiday inn which they came with my meal cold,and then when i ask the first

wifi was not reliable, poor signal most days in my room

parking

location, value parking

wifi, location, size and cleanliness of the rooms, quietness in the hotel as it s a small hotel,

wifi is weak inside the rooms

looks clean and decent. near expo guadalajara which is great. it had ac and wifi.

the room service menu could have had more variety

they have room service till 11:30 pm thats great

food for room service is not what you would expect for the price, meaning food looks so

i did like the safety. room service was good price.

and that s it but everything else i left without checking now officially i do not order room service so that s good but that s about it it was a bad experience thursday and even the