there is a bar by the pool and the bartender was very courteous

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

lovely saltwater pool even though it was quite refreshing

being asked for extra tip when i ordered room service.

limited room service hours

accommodation was fine, room service took one hour for a hamburger, the buffet breakfast was not prepared on time, i left

nobody answered room service so i had to make my way down to order it was definitely pricy for 1 night $168 for

is no breakfast room service, but does have service for dinner

free netflix and wifi, great restaurant with room service 24/7

no room service from restaurant

room service did not pick up our plates, strong sewer smell all night long, someone threw up in the

room service accidently entered our room room is too

excellent value for everything they provide, including room service

no room service overnight

room service was excellent

the food at the bar which is the same for you can order for room service is not very good.

you catch the shuttle near the entrance to the airport in a parking lot where there are other vans

missing chilaquiles at breakfast

the wifi was good

location and parking and staff

liked that it was close to the market. it had secure parking. rooms were large

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

no wifi nor television due to no internet or cable as advertised

room service was excellent

complimentary shuttle to airport

the shuttle bus offered should run 24/7 for clients needing it to return to the airport.

the location is great because is close to the airport, they also have a free shuttle

very convenient location. good complimentary breakfast.

we loved that the parking spot where gated in

the parking is watched by a guard

rooms are next to the parking lot which got noisy from cars coming in

free wifi working in our room

needs room service

room service was fast and food was beyond delicious

i ordered room service, a drink from the bar and a rib eye steak

breakfast buffet was very good, but 5 stars go to room service

landed hungry in the middle of the night to find 24 hour room service

breakfast, option for room service with denny's is great, chili's and denny's are the only easily available food options

room service menus were not at the room and myself being old school would have preferred a hard

they don t have room service

the breakfast, the airport shuttle, everything

everything was clean , the pool was very nice

we booked this hotel exclusively because avid states that they have free complimentary shuttle to and from the airport to the hotel

could not use the hotel shuttle because it had been reserved by another guest an hour after we contacted the hotel for pick

if weird smell from the bathroom, poor breakfast, location was bad, far from airport and far from center, basically no restaurants close

traffic to get there and that there was no shuttle from airport to hotel.

very clean, free breakfast, very friendly staff, free airport shuttle.

wifi is ok

limpio, amplio , staff amable , comida y room service great !!

big screen tv wifi room service everything worked very hot water

it has car parking

we will return definitely, and bring the kids along next time because the pool is great

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that served us all the time

we will return definitely, and bring the kids along next time because the pool is great

pool

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/ shower facilities and

was a restaurant and bar

the breakfast was great and the ladies were really lovely and accommodating with my 5 year old daughter

restaurant and bar amazing

there is no bell or card sensor to open and close gate for parking car.

breakfast was light and beautifully presented

was nice, room was small but very comfortable, restaurant food was very delicious and patio with pool was very

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

beautiful garden and pools. room very clean and comfortable .

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

there could be some improvements when it comes to the pool and the warmth

manager did not enforce rule of no loud music by the pool. painfully loud!

room service, amazing staff that was always attending to our needs

offered to switch my room on the other side of the hotel with a single bigger bed facing the pool

heard the blender at the bar several times) but not bad, and and street noises were not a problem

complementary drinks at the bar and the location is incredible

we got a complimentary drink at the bar upon arrival

charming bed and breakfast. staff was lovely. beds comfortable, location excellent.

breakfast of fresh fruit, coffee

the breakfast was very nice and is exactly what i like.

breakfast was a lovely fruit plate

ways available) and breakfast breadas was more than sufficient

the garden was an oasis in the city and the breakfast was delicious

delicious fresh breakfast included

great breakfast. friendly staff

staff was very nice and helpful. breakfast was served well.

parking right out front

breakfast, kids loved the pool

the bar tender was delightful.

the drinks at the bar were good and reasonably priced

and that breakfast was included for our family if 12

the wifi was a bit erratic

the location, pool, facilities and design is very modern and well constructed.

no wifi connection in the room.

a good, clean room with private bathroom, the restaurant on the top floor was really nice, the pool was smaller than i thought and that it looks on the pictures

the pool was too small.

pool is warm and clean

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

wifi was good

value for money, huge parking lot, room very clean. good location

very good room service

liked that room service was available 24/7

staff was able to accommodate our early check in

secure parking on site and fast wifi

parking right in front of your door in a courtyard that is secure, the air conditioning is ice cold

the cleaning lady was very nice and the room service was great

clean hotel with nice big comfy bed and room service.

small parking area / this surrounding area is run down /no elevators

the parking area is protected

property had late check-in, parking was included in the price, which was useless as we arrived very late at night

just the parking structure

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast overpriced

breakfast was excellent

breakfast and location are both very good.

not the cleanest, wifi is pretty slow

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

wifi

no hot water and not all the rooms had wifi

bed and sheets good quality; excellent wifi; cheap; clean.

the breakfast is not included

the breakfast was cold and not very tasty

the free breakfast was good depending on who makes it

the rooms were very home and comfortable and the room service was on point

room service was very distracting.

room service is very late and did not bring replacement towels, so each day there were less towels

also, the wifi didn't reach my room so i couldn't work and i had to sit on the steps to do

the parking

location, parking, restaurant

kids were able to play in the play area comfortably

the hotel restaurant was extremely convenient and room service is available

arrived at about 7:30 in the evening and room service amounted to a fellow running across the street to a 7

bathroom were so small and the cleaning service didn't clean the room perfectly, also i ordered room service and the food was

very poor breakfast with limites options, broken gym machines, super small room

gym and terrace

breakfast was amazing

location. good breakfast

breakfast was great but it was the same everyday. we need variety. mattress was to hard.

the breakfast was the same everyday.

there could be more options for breakfast.

we had free parking

lots of mold , parking is at other hotel a block away.

they do offer free parking but it s at another hotel and you have to haul your luggage for around a block and cross

bad no parking, they have permission from another hotel facility but they took keys our car cracked at the

need parking accessible. and elevator for ada with disability.

room service was awesome

the room service was unexpected but welcomed

wifi was a bit slow

the breakfast buffet is a great value and great food

wifi wasn t working very well

best room service ever the food was perfect and very delicious,

the room was clean everyday. very good room service.

we found some dirty clothes from the previous guess. room service closed at 8:00pm

room service stopped at 11pm. i would have love it to be available 24hrs.

i ordered in room service

they have a neat little bar as well that is opened till 12:00am and room service is available around the clock

food very good with great pricing and room service was no extra charge

th room service) is definitely a

prompt room service and very accommodating and helpful staff

and having a restaurant open 24 hours

they did room service everyday except the days we stayed in but did take out our trash and gave us

several occasions before and have been always pleased with the service from the reception and the room service personnel: efficient, friendly and courteous

got there at 2am and they handle it well. got parking quick and check in was easy.

i like that it had ample parking

filthy room , the censored wifi, the very rude front desk, the finger trimmings all over the dresser,the plugged tolliet, the

there was also lunch and dinner service and 24 hour room service available, and sodas and snacks were available for sale in the lobby

room service was fast and over all good, again the staff was friendly and cordial

breakfast buffet is awesome and complete

the elevator to parking is bad

valet parking