the room was a decent size and the interior balcony was quite large; good for meals and for the kids to play

the room was a decent size and the interior balcony was quite large; good for meals and for the kids to play

off street parking is available

parking within the compound was a definite bonus

to beach - 5 minute walk, secure parking, clean room with kitchenette

the pool area was beautiful.

only thing that was subpar was the connection of wifi

the pool area and cafe are amazing

2 levels gave us privacy to be able to put kids to bed and still hang out downstairs

check in to check out we had the best experience with hotel, parking,room, wait staff, chef, maid

we also didn't like that the wifi was only avaliable at the bar, we would have liked it

there was no wifi connection and staff could care less as they have local service

everything except for the bar service

and wifi is sporatic, but i began to read again

josue made our time at the restaurant and bar very special and personable as well

loved that the beds were super comfortable, the pool was near and the hammocks are relaxing

wonderful lighting, but requires walking a flight or two of stairs from the restaurant/lobby/main pool

wifi did not work in my room, and was unreliable.

lovely property, great rooms, adorable little pool that gets alot of sun

good wifi and hot showers

we enjoyed many hours strolling the beach, swimming in the beautiful infinity pool and taking in the beautiful views of the ocean

location with a great pool overlooking a crowd-free beach

the service was impeccable, the food at mazo was delicious, the pool was well maintained, the facilities were excellent, and the staff was friendly

pool overlooking ocean was perfect

the location and view from each room is phenomenal and the pool, the pool

breakfast was incredible, some of the best food we had during our entire stay was at their organic

moved here from our original hotel because we needed good wifi for working - the staff was fabulous, the detail and decor wonderful - it's owned by a

cup of life breakfast that was included was awesome! staff very nice & make u feel welcome.

cup of life, granola and fruit with yogurt breakfast was refreshing and delicious

wifi strength could use a boost

jungle like plants around pool were amazing

breakfast was superb with lots of options and with a mexican twist to it

pool chaise lounge cushions were too thin for me however i solved it by bringing a pillow from the

breakfast at the restaurant is fantastic

awesome setting. rooms super clean and great to have free breakfast. really good food.

12 hours this caused confusion, no the best response to needs, for instance, there was only one room service waiter for the entire hotel

ordered once room service, some of the food was bad but we were not charged

because the food at the restaurants was so excellent, i considered the room service food to be lacking

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

the pools are beautiful and generally quiet and the pool staff esp jorge and miguel were very attentive

- parking is limited, about 3 spaces

we really liked the rooftop bar and view. very laid back and intimate.

the food is spectacular and the restaurant area is very good, the gym is basic but it does its job, it just doesn't have a treadmill

there is covered parking available and they have a valet who will park/retrieve your car if you don't want to

pool areas with breathtaking views +super friendly staff +fast wi-fi connection +free garage parking +delicious breakfast +peaceful and relaxing surrounding this hotel is highly recommended

concierge service was terrible because for every question they did not have an answer the 24 hr room service no such thing because my 7am coffee tea i request only once it was delivered but that

concierge service was terrible because for every question they did not have an answer the 24 hr room service no such thing because my 7am coffee tea i request only once it was delivered but that

ey said 40 minutes tops)

room service took over an hour to arrive

i had selected room service daily and after our second day our bed was not made

pool and beach are great for kids

what was done to the adult pool area was so perfect and allows for more adult relaxation

beautiful rooms, beach, pool

the location, rooms, staff, breakfast, beach, food, decoration

especially the guys at the valet who drove us back and forth on the golf carts and the bartenders at the bar at the bottom of the

there should be a kids pool area

food and drinks at the restaurants and at the pool is extremely expensive

pool side and by the beach the staff deliver cool towels, smoothies, fruit, frappuccinos, popsicles

property is beautiful. adult pool is great.

yoga, lazy river, kayaking, swimming in the ocean and laying out on the beach and by our pool

kitchen area and bathroom

private pool to cool you off or just let you float your day away

friendly and the pool is very nice

staff, location, pool, room

full kitchenette which we didn t need but had the option

texting the butlers when we wanted our complimentary coffee delivered and room service was a delight

serving two type of customers, the group that enjoys drinking and partying with loud music on the pool and the group

renee at catina restaurant was an amazing waiter, all of our butlers were really great, the gym was good

der) that like quieter time enjoying nature

had breakfast in the room on the terrace

plastic cups and container for room service is unacceptable

breakfast through room service wasn't up to the standards the other restaurants were, our food was cold by the time

quick room service & great food

so there were limited options for snacks and meals at that particular time of day, other than room service

room service had extra charges that did not make sense to me, plus they charged me for tips

we love the pool and the pizza/bar and italian restaurants

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

great service kids friendly and great food and staff

day we arrived we found it hard to find a lounge chair at the pool since so many people had saved chairs and were not using them

with a special compliment to ana our housekeeper who was meticulous, gracious and helpful, to the pool consierge, regee, who was fantastic, funny and wonderful with assisting us on finding poolside

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the reception area to pay which is stupid because you

and for room service and cafe purchases you have to go to concierge to make purchases and even restaurant

view was nice size of room was nice as well and staff that runs room service is very polite and

i had to call the hotel from my cell phone to get to room service

cesar and lisbeth handled our situation service at the restaurant love the fresh-made tacos for breakfast and fish tacos for snack

needs tlc. pool was not clean

no cushions or pool towels

pool, the aquatic life

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,