very clean hotel with great features

everything was just perfect,fabulous seaview room and amazing room service

bonus of room service

only real disappointment was the lack of room service, we were told different stories about its availability

she sorted room service and made me feel very welcome

clean& good room service

bath tub with tv . room service with a cute receptionist. the sea food linguine was delicious .

room service breakfast was lovely

room service breakfast wasn't customisable. thats the only negative and its no big deal.

had to go down to reception to order room service food

location,menu,room service,room and staff and customer service excellent.

we had room service and the staff couldnt do enough

we had room service and the staff were professional and helpful

were curtious and polite room and public areas were spotlessly clean room service - quality of food was excellent

very friendly staff, particularly the girl who checked us in, did room service for drinks and breakfast the following morning

i had room service both evenings and had a choice from the full menu

the fact that room service is not a problem at all and is with you very promptly

spacious all you needed was provided in the room service was good the only thing i would say is the room was to warm even with the fan provided

and room service and bar service were all excellent

great room service would highly

50 for a room service tray charge is pretty steep

breakfast options were great and dinner both in the restaurant and room service were lovely

room service was excellent with very tasty and fairly priced food

room service was great

room service people quieter.

also, we tried to order off the night menu for room service due to us arriving back late and were told that sticky toffee pudding or ice cream

service was great and the room service meal, balmoral chicken, was terrific and reasonably priced

also we had to be out the room by 11 am so didn t appreciate the door getting knocked on by room service at 9:30 as we had a terrible sleep

i ordered room service for a cheese pizza, only to get a call saying the had none of the advertised pizzas

room service didn't arrive with my valentine prosecco night cap

room service was fast and good value

the restaurant closed at 8pm on a sunday as was later than planned, brochure in the room said room service till 9pm, so tried calling down but said that finished at 8pm as well

the charges for room service

had room service food which was very good.

confusion regarding front desk info & room service

breakfast was great with variety to choose from

lovely friendly staff at breakfast and an amazing breakfast

breakfast for gluten free was good, location very good, staff excellent, evening meal very good,

breakfast is ordered on the previous evening and the hot serving exceptional and plentiful

ich is included in the price) the manager suggested that they would make something for

had a set of bunk beds shoved in our room which made the room a little claustrophobic and no room service was available in the evening which after a long drive from southern england wasn't

was amazing, we got room service and they were very fast

fantastic room service too, quick and delicious

room service was expensive ie burger and a toastie 4 soft drinks 36

hot food for room service cut off point could be a bit later than 9

we had room service dinner and it was great

room service removed it next morning but did not replace it

room service was excellent as needed to work so didn't want to go down and eat

was incredible we enjoyed room service chicken and haggis with a whiskey sauce it was devine, the room was immaculate, we

staff and the food we received for room service on the evening of our stay was excellent, the room was large and very clean

service was first class and the room service was brilliant and the food was amazing would highly recommend for anyone and the staff

to help myself to fresh towels as room service was a little late in the day

menu available for room service was a real plus

loved the sea view and the pool n gym n sauna it was lovely we had room service they brought our breakfast up both days it was my birthday and they sent a we card up

no phone in the room so no room service

brilliant bath, room was extremely spacious, room service, breakfast (poached eggs are spot on) free upgrade to honeymoon suite for my (-)have been nice to have more options at the bar, its quite dated as with whats on offer, also room service through the night is (+) warm welcome at reception and the room service club sandwich was excellent (+)room service was really good

our evening meal was delicious. breakfast was great too.

wifi was poor

located with plenty of off street parking

welcoming staff , cosy lounge and bar , spacious room , lots of character, great food

downside of my stay was that there was no phone in the room so we had to go downstairs to order room service

shower no slip proof tiles or any sort of bath mat to put down, no food served after 8 even on room service

room service to lodges, no hot tub use after 9pm and hot tubs were very open so other guest walking

room service didn t provide appropriate cutlery or condiments

another issue - we pre ordered breakfast for room service, i rocked the sourdough avocado and poached eggs for 9:30am, at 9:30am our room phone

the bar staff at night in particular a young girl was quite rude

bar prices were hood and all staff were friendly

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

the bar service was very slow

warm welcome & assistance at the front desk, the bartender & the wine choice, my stunning suite, room service for dinner, delicious chicken salad & my first sticky pudding, opening the breakfast

we hadn't booked a table for dinner on one stay but the whole restaurant menu is available for room service so we had dinner in our room which was delicious

room was amazing,comfy bed,excellent room service

lovely big, clean room. very helpful staff. room service was very nice and reasonably priced

iron in room . 24 he room service would be good

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not just a sandwich on a plate

room service was available so we could relax in the room

i ordered room service that evening and the food was outstanding

katherine and the rest of the team were fantastic and room service was delivered in less than 20 minutes

clean spacious rooms with excellent dinning facilities or room service

beds were extra comfy, rooms were very spacious, staff were friendly and the breakfast room service was amazing

we ordered room service and the food was hot and tasty

breakfast great, room service amazing and not too expensive either

7 tray charge for room service is a bit pricey

arrival was organised well in advance very polite and helpful staff from front desk bar spa even room service everything was amazing

the hotel was excellent value for money, and room service was very efficient

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

room service was quick and that you can order breakfast for the morning the night before with the

and food in restaurant and room service late was 10 out of 10

also in the process of re-jigging their information menu on the tv so i couldn't access info for room service number; and the phone did not work

sympathetic and helpful and went above and beyond d to offer things like a drink and food from room service as the restaurant was closed

also ordered room service which was lovely

food for room service was particularly good, room was lovely and decor tasteful

breakfast room service again excellent

great room service

fast room service

no room service available through the week

no menu in rooms incase you wanted to order room service

room and bathroom were good,bed comfortable daily room service good

no phones in room, so you have to go downstairs to restaurant order room service

the first morning i would let them know if i needed anything during the week as i didn't want my room serviced but it was done anyway, it was done well

to order room service but either the phone didn t work or there was no answer

had car-parking

parking not great, carpark full and street parking limited.

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

was great, room service and some staff very helpful

room service was efficient and quick - nothing was too much trouble

great room

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

eakfast was scalable from 07 to 10am and dinner

there was no room service, no food available in the afternoon

much staff as not many guests,so atmosphere was cold,restaurant closed,meals in bar area only,or room service,things were very basic and not a lot of it

ordered room service for dinner, it took a very long time to arrive and was cold

clean and comfortable, room service and decent pub grub with choices.

lovely big bed and bath plus was very warm and clean and good room service

i had room service and that was also excellent food and service

did wait 1 1/2 hours for room service but when it was highlighted this was dealt with professionally and

very good room service and fantastic food

food from room service was good and arrived quickly

e to covid and i fully accept that).

didn't get any cutlery with our room service food but because of the food we ordered we managed

due to covid-19 no room service all week.

room service could be improved

ordered room service and it didn't happen

we ordered room service and the food was delicious

unable to order food apart from room service cold sandwiches.

very good breakfast, despite lockdown. room service was excellent.

constant noise outside the room the room service ended too early

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such

the cleaning/room service staff is also very helpful and polite (consistently) (+) room service was lovely, the breakfast was really good (+)plaza glasgow and everything was brilliant and the staff were really helpful and friendly and the room service was (+)welcome call, welcome on site was great, room service was quick and lovely, help with parking great and all staff friendly and helpful (+)view, room temperature perfect, delicious tunnocks caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service (+)room service breakfast (+) the breakfast was very good too and the 24 hour room service was greatly received after attending a late gig (+) room service was fast sauna steam room jacuzzi and pool was a great extra (+) the room service and the breakfast was second to none (-) we had prosecco on arrival and ordered room service, everything delicious and beautifully presented , staff

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

staff went above and beyond to help and the kids loved the swimming pool, food is great although the menu is a bit limited but i’m sure that

pool excellent

we didn't get the wifi password

wonderful room service and very helpful staff

wifi band in our room

didn t like that the bar and restaurant were closed on the days we stayed we were only notified a few days before our

i have 2 kids with me, that means you have a little groceries with you

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

room service, you had to ask for it

had to go down to reception to order room service. no one answered phone

i ordered room service for dinner which arrived very quickly; and was faultless

maybe a fridge in the room with well stocked supplies and a menu to order room service

there was not a single room service in entire week. and they don't provide soap.

there was no room service

central location,room service,nice and clean and comfortable

mini fridge, tea and coffee facilities and biscuits in room staff at reception very welcoming the room service was spot on food arrived promptly

ordered room service next night and was charged 3

room service food average.

got room service which was quick and tasty

amazing room service dinner

we also ordered room service from the restaurant

place, great bed, great bathroom, very nice food and room service

room service was excellent

room service was fine

room service was good, and the size of the family room was great

the room service was sooooo yummy

room service menu could have a bit more choice

with first class room service what's the best i've ever had even in five star hotels also although the menu in the

room service very pricey for what we ordered.

very good room service

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

pizza from room service was awful!

in 10 minutes

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

all food including room service was of a very good standard and i will definitely stay here again

from reception to bar to room service, all staff we encountered were lovely

o extra cleaning for covid) our room also didn t have a hairdryer or phone for room service

room was amazing room service was phenomenal as it was my partners birthday weekend clean rooms fresh linen on

lack of food late in the evening and room service was disappointing

how some of the staff were giving me looks etc because i am young and was on the 20th floor even room service when they realised i wasn't an older person changed there tune however the younger

food was really delicious- we are in the restaurant once and room service once

room service was quick