excellent except for lack of parking and late room service

of the rooms were really cold, but they were very accommodating to move you and they don t have room service 24

i liked the room service and the location. the shower was absolutely amazing and i loved it.

is no room service and as a girl it was really hard to get ready in the bathroom because of the dark

should tell you upfront: no room service, no breakfast, no garage nearby, and

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and

location and parking lot not the prettiest but the room made you forget all that.

historical building with clean, newly renovated modern rooms, free parking

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

the breakfast basket delivered to our room was lovely.

wifi worked well while we were there

breakfast was a cute box with fruits and pastries

breakfast delivered

parking

room service was fast and food was fresh

i was fresh out of surgery & had to order room service a few time & the were very accommodating

room service had also finished

they have suspended room service due to covid

room, prompt room service

pool, restaurants, room service

a better room service menu

was no breakfast or room service but the front desk did provide us with hot coffee every morning

we had room service and the food was good

everything was closed due to covid room service and the pool would of been perfect

coffee and breakfast weren't so great, but we just bought our own and brewed it in the kitchen and got our own breakfast bars

the breakfast was a buffet with a large variety of foods to choose from

were great and the kids really enjoyed the pool

they accommodated my early check in and the asst gen manager was beyond accommodating

the kitchen area & pool was a bonus

poor lighting in parking lot

the gym has a full barbell compliment with some heavier weights and 3 cardio machines; 2 of which were

some individuals out in the parking lot

good location just outside boston. loved having the small kitchen area and room was plenty big.

that it was very welcoming i like the friendly staff/ front desk manager: 5 starts i enjoyed the breakfast

the room was very comfortable. room service was so sweet. loved it.

water park and all the in door pools and hot tubs and room service

like the room service and other facilities, such as pool, sauna, workout rooms

we called for room service for dinner and breakfast, but they never answered the phones, so we changed our plans

minibar, no room service

no room service but with covid-19, quite understood.

lots of room service trays just left in hallway

missed the room service

the breakfast used to be much better and there s no longer room service also the restaurant opens at 5 only until 10

no room service no duvets no movie channels the room decor

the staff was excellent, plus continental breakfast, free wifi, a pool... yes please.

everytime we asked for more we were told they were doing laundry

color of the carpets in the corridors and the lack of exit/driveway from the highway to the parking

parents were not looking after their kids

we received 2 rooms first room was checked in at 10 pm in was fine my kids came in at 2 am and they were told there was no room available and to try and find a different

kept messing up my reservation dates, misleading with the room rates that i initially secured, no room service (i cleaned it myself), the hallway had an unpleasant odor near the elevator, and (+) but i did not like the room service, i was from sunday to thursday and in those days they never did room service, the role (-) apparently they only provide room service every third day during covid (-)room service has to be requested at the front desk, and it's never available

the sushi bar and the bar in the lobby. i did not llike the treatment.

thete is an airport shuttle

restaurant bar only had three stools and bartender said they couldn t add more

we were given a complimentary breakfast which was lovely and the free shuttle to the airport was great

asked multiple times for room service and got it on last day of a week

we didn t get any room service until the last night at 5

had hard time to open my door room each time i came from outside ,i had to call for room service to clean my room beacuse they come by request , too much noise ,the shuttle drive has

room service.

no wifi at the time i was there. and no coffee

was denied room service due to the restaurant being understaffed

plymouth cape cod mayflower the room service was polite

no phone or room service ,not even a cup of coffee or tea available

the view of the lake my kids loved

pool bar views

no room service, no bath robe, no suitcase stand

didn t note any room service

no room service, although the restaurant can

low water pressure. no netflix! no room service. expensive food and drinks.

hotel does not have room service, the staff said we had to order from outside like grubhub to eat

no onsite paundry, and no menu in rooms for room service in fact no literature in the room and the tv were so old the didnt even have bluetooth

also the variety of the menu for room service shoulda been a little bigger

no maid service, no room service, room not cool enough, pool closed a lot

closed during day- no room service until 5 bar in lobby closed at all times

late check out, no room service, pool closes early

i had no issues housekeeping was very helpful and tentative and room service was very beautiful

staff was incredibly, room service and food was fantastic

room service combined with in-house restaurants makes choosing what and when to eat very easy

room service was delicious

room service was excellent

the staff attention was really nice, the breakfast delicious and the room service excellent

room service

ordered room service and it was amazing - and they even brought a dessert for our daughter's birthday and

the food we got from room service was sub par for price point

we ordered room service & i had one of the best lobster rolls i ve ever tasted

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

staff was a little rude, the restaurant lacked options for families/kids

the kids loved it

the breakfast and pool , sleep

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

room service for breakfast was good

staurant, bar, room service, etc.).

restaurant in the hotel is not working though, so they don t have room service

room service arrived several hours after the phone call was placed

restaurant & room service hours

i liked the room service for breakfast

great location. friendly staff and exceptional daily room service.

they aren't doing everyday room service, but all we needed was our trash emptied and every time we sat a full can out in the

room service food was a disappointment

the bed is very comfortable. room service is awesome. great location.

way too expensive for what you get, no room service, no real restaurant

room service was excellent, valet parking a park and the location was superb

there was no room service, but that s because of covid, and couldn t be avoided.

a jack hammering noise when any room uses hot water, no room service

room service, no housekeeping and when we had some on the fourth day they made the beds with our

no kids food on room service, pool was closed

could have used a small table for room service meals

location - room location - room service

don t like extra fees for room service

the staff has been great! the food we ordered through room service was outstanding!

room service need improvement

exceptional staff, great breakfast for room service

only complaint was that we ordered room service, i received a waffle, and it was room temperature

staff was great and room service delicious

room service and location

ey should give you several days worth from the start)

there was one young lady having to wait tables at breakfast whilst also delivering room service

we were also told room service was available until 11 but when we called at 8:52 pm to order food, we were told the

room service was great

om service) it was delicious

the ipad useful for weather updates, recommendations for restaurants in the area and for ordering room service

hotel, great room service, wonderful location for us because we were going on an odyssey cruise for an event,

staff very attentive, from valet to room service

from the valet parking, doormen, front desk, room service, housekeeping and the bartenders - all went above and beyond in making our stay

no tea or coffee facilities in room. could order from room service however not before 6am.