asked multiple times for room service and got it on last day of a week

had hard time to open my door room each time i came from outside ,i had to call for room service to clean my room beacuse they come by request , too much noise ,the shuttle drive has

room service.

we didn t get any room service until the last night at 5

checked in early to work but their wifi didn't work

kept messing up my reservation dates, misleading with the room rates that i initially secured, no room service (i cleaned it myself), the hallway had an unpleasant odor near the elevator, and (+) but i did not like the room service, i was from sunday to thursday and in those days they never did room service, the role (-) apparently they only provide room service every third day during covid (-)room service has to be requested at the front desk, and it's never available

the gym and pool are small but useable, and the lobby area is set up well for business travel with

to boston airport with a free shuttle - uno restaurant was conveniently next door with good food and good prices

great location next to strip mall fast food 15 mins away from encore casino perfect location.

staff/shuttle was so very beneficial for our trip

to assist with wake up call, scheduling a $25 flat rate cab to the airport, and accommodating an early check in

the free wifi was easy to connect to and fast

in the room is nice, and there was a laundry room available on the floor

cleanliness of room, size of room, pool and gym

my kids loved the pool and spend more time there than doing anything else

didn t note any room service

hotel does not have room service, the staff said we had to order from outside like grubhub to eat

could do with a refresh. no room service. value for money.

no room service, no bath robe, no suitcase stand

hours bar & restaurant open no room service

we had room service and the food was good

was no breakfast or room service but the front desk did provide us with hot coffee every morning

everything was closed due to covid room service and the pool would of been perfect

pool, restaurants, room service

i could not take the breakfast to my room but i can have room service and pay

we booked on the way to salem and within an hour received a text with instructions on parking and getting into our unit

parking was ample

this was a nice extra for us since we didn't have time to buy breakfast once we departed in the morning

great wholesome breakfast in the morning

the breakfast basket delivered to our room was lovely.

room service was also excellent as was the breakfast

we ordered room service & i had one of the best lobster rolls i ve ever tasted

room service salmon was delicious

the food we got from room service was sub par for price point

ordered room service and it was amazing - and they even brought a dessert for our daughter's birthday and

ud83dude42 free parking always a bonus

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and

historical building with clean, newly renovated modern rooms, free parking

staff was incredibly, room service and food was fantastic

room service combined with in-house restaurants makes choosing what and when to eat very easy

room service was excellent

i had no issues housekeeping was very helpful and tentative and room service was very beautiful

the room service was very expensive!

no room service no duvets no movie channels the room decor

no room service but with covid-19, quite understood.

lots of room service trays just left in hallway

room service didn't clean our room, we called the front desk and the person was like well it got

the breakfast used to be much better and there s no longer room service also the restaurant opens at 5 only until 10

should tell you upfront: no room service, no breakfast, no garage nearby, and

of the rooms were really cold, but they were very accommodating to move you and they don t have room service 24

i liked the room service and the location. the shower was absolutely amazing and i loved it.

would have also loved room service as an option but that is more of a luxury and not a need

is no room service and as a girl it was really hard to get ready in the bathroom because of the dark

the room service, pool and parking!

room service had also finished

room service was fast and food was fresh

room, prompt room service

we ordered room service and the food was really lovely

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

the kids loved the pool and we had the area to ourselves

decor, pleasant staff, espresso bar in the lobby, comfortable, clean room

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

due to covid the pool was closed and wished that it highlighted that some amenities were

staurant, bar, room service, etc.).

restaurant in the hotel is not working though, so they don t have room service

parking, front desk, restaurant, room service were all out standing

room service for breakfast was good

during covid most amenities are not available

there was no room service, but that s because of covid, and couldn t be avoided.

room service was excellent, valet parking a park and the location was superb

room service, no housekeeping and when we had some on the fourth day they made the beds with our

a jack hammering noise when any room uses hot water, no room service

more food options would be nice. including room service

could not call down to front desk or for room service

order wine to my room one night, you can't actually order from the waterline and the selection of room service wine is horrible and expensive

room service breakfast was very good.

could have used a small table for room service meals

the staff has been great! the food we ordered through room service was outstanding!

room service was fast and helpful

only complaint was that we ordered room service, i received a waffle, and it was room temperature

ice machine

room service need improvement

staff was great and room service delicious

limited room service menu

room service 24/7 is important too

ey should give you several days worth from the start)

room service was great

the room fee included a $20 voucher for the hotel restaurant / room service, which was not transparent until check in

house keeping/room service was very friendly and helpful

i ordered room service one night and the whole process was easy, the food wonderful and the

staff very attentive, from valet to room service

hotel, great room service, wonderful location for us because we were going on an odyssey cruise for an event,

from the valet parking, doormen, front desk, room service, housekeeping and the bartenders - all went above and beyond in making our stay

during the covid all the amenities where close, no restaurant no room service, no clean the room etc etc

sparkling clean and great staff! had room service, very, very good.

wish there could have been room service after 11:00pm! and i wish i could have stayed longer.

service. dirty sheets. no room service. restaurant closed early

fridge, no coffee, no tea, you are obliged to order room service

of covid there was no room service

to ask twice for room service

there is no room service

worth the money - i paid almost $1k per night and i didn t even get room service the first day

the existing bins are small

doesn t have a room service ud83dude43

no room service so had to get dressed to pick up breakfast in lobby.

room service robot wasn t working

i wasn t aware, for room service i had to be going to the bar to pick up the food order each time

kids obsessed with robot room service

yummy room service

elegant clean rooms. room service breakfast was very good. i will definitely stay here again.

room service menu

we ordered room service for breakfast almost every morning

staff from check in, to room service to housekeeping were exceptionally friendly and helpful

room service was delivered at the scheduled time

room service was prompt and the food was delicious

room service was prompt and food hot and delicious

excellent room service meal

window from bedroom into bathroom was very weird room service was excessively expensive

room service was prompt and the location was near everything you could imagine

no room service

room service was excellent

room service was fantastic

room service

from the front desk to room service staff, all were excellent and attentive

us the $50 to park for 1

no breakfast room service. charge for wifi could be more business friendly

no room service , early closing of the bar on a saturday night

room service options were few and far between and no late-night

the room service didn't work well, food never showed up we had to go pick it up...

convenient, restaurant close by, room service

the restaurant next door also does a full breakfast, lunch and dinner room service

t included)

we ordered room service and i was quite surprised when they delivered in a brown paper bag

what i like best is the cleanliness, decor, room and room service, staff, hotel is lovely.

the staff were all very nice and attentive location was perfect staff brought up surprise room service for our birthday girl of the group

room service great history of jfk and so much others

the price of $23 for room service mac n cheese meal.

due to covid pandemic rules, no breakfast room service available, but there is coffee shop downstairs, dd and starbucks nearby

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash lorry was right outside our room and woke us at

also breakfast is not included in prices and is very expensive

room service was great

like 75-80 the entire time) 2) no early check ins 3) pretty dirty and run down 3) late night room service randomly closes early

also, room service was not available which i think is weird during covid because it seems more

i also like the different restaurants on site and room service

the staff were welcoming and friendly, and the food served through room service was delicious

room service had wrong room at 130 am and woke me up

so we ordered room service our second morning and that was much better priced for what

friendly, helpful staff, an extremely comfortable bed and room service

but loved the hotel and service was excellent room service offered answers to a few questions about the area with great kindness and maid service

location, cleanliness, room service daily, staff were great

room service between 9pm and 7:30 am

fresh hydrangeas, they catered to our every need from maps, reservations, a highlighter, pens, room service, robes gave is great recommendations and went above and beyond we were literally

no room service after 9:30 pm

very late room service so not always done when we had been out for the day

we like room service so a lot can improve in this domain .

no room service or vending machine for a late night drink

room service menu for food was limited

ordered room service once and it was

location great, staff friendly, room service fast

wish breakfast room service was available. nearby parking was very expensive.

plymouth cape cod mayflower the room service was polite

was denied room service due to the restaurant being understaffed

no phone or room service ,not even a cup of coffee or tea available

booking so the stay was amazing the staff was great even though i didn't attend the music and bar was great vibe you could hear through the hotel but it was a good

pool and the view of the lake was excellent

is very well located, the rooms are spacious and comfortable, clean, location is just perfect, room service (and the dinner was superb) (-)room service forgot 5 items 3 that were ordered over the phone and essentials like silverware and (-)of covid, many of the guest services we re not being offered (such as the restaurant, bar, and room service) (-)coffee/tea pot also would have like different room service options and more info on nearby (+) wish room service wasn't quite as expensive add on but forces me to get out and pick it up (+)clean, spacious rooms, courteous staff. excellent location. good food in room service. (-) room service said it would be about 20 minutes, ended up being an hour (-)restaurant/room service very pricey, but it's boston. (-)no room service, you have to order online and picking (+) rooms always very clean, room service very efficient

there wasn t a good snack bar where you could get fresh foods and go out the door.

allowed early check in and friendly staff. great location too.

did not have breakfast. we were out most of day with marathon evenrs

gym was fully equipped.