modern hotel with smart rooms and a lively attached bar with a good spanish breakfast included in the price

plenty of parking beside hotel

not buffet but a real spanish bar and breakfast

dedicated reception to check in - wait at cafe bar for attention

ich is an us problem not a them problem) we all got by there is plenty of parking and a lift we would and will be staying there

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

there was plenty of free parking space

helpful staff and the convenience of a bar open all hours

and comfortable with plenty of free parking and excellent attached restaurant

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

it was a good location and easy parking.

nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly outside, nice view value for

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

nice rooms, car parking

good parking, comfortable bed, good restaurant and tapas in bar

pool and breakfast 1st class

food in bar was excellent

we had a drink on the patio the friday night and enjoyed seeing lots of local families with young kids using the play equipment

excellent pool

we had a drink on the patio the friday night and enjoyed seeing lots of local families with young kids using the play equipment

) room service was perfect, pool is beautiful, service outstanding and food amazing

the second night we only had the option of an expensive barbecue or room service

the room service quality of food and menu was disappointing

desk staff always greeted us with a smile and whenever we ordered something to our room such as room service, an iron, or a phone charger

after dinner one evening we decided to retire to our room and order a fruit salad from room service and when it arrived, it had 2 measly slices of plum, only one small slice of orange,

wifi in the room was awful. ok in the public spaces.

handy stopover for sala el tren gigs. nice bar area.

gym old rooms very dark old depresssing

in real life looks much better than on the photos. a basic gym is available.

the hotel is clean and has a large pool which is great in the summer

room service staff was not polite

breakfast and hotel facilities in general were great. room service was excellent.

poor selection from room service and both the buffet dinner and breakfast were disappointing

room service breakfast was poor compared to my last stay in december

the offer for different pillows and room service was great idea

he enjoyed the room service a lot :)

the room was clean and offered a lot of additional services

room service was great

the hotel was very clean and room service was excellent

hotel room was very clean, beautifully decorated, comfortable beds and excellent room

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

no coffee or tea served as room service 2

to order room service two nights in row and no answer

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which i have

in the presidential suite and it had great facility and space for my family members 4) fast room

room service breakfast was good

good breakfest, excellent service from all staff!! good room service

room service food was average

room service touches

could only get room service tea or coffee in the morning

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without reservation and pay in the entrance, the

the price, the staff, the room, the location, room service

fabulous place - everything you need and more! room service and food were excellent!

xtra cost) or pay for the breakfast

room service

room service was prompt

hotel is very conveniently placed, close to the cathedral, shops and bars

the rooms are very dated and could do with being redecorated and the wifi is very slow.

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

room service on a daily basis

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

about a 20 minute walk to the main meat of the city. snacks and room service were expensive.

of the room service were high, breakfast not included and no free access to the sauna or vapor

we entered the room and some clothes from the previous guests in the closet, which suggests that room service didn't do a through cleaning and missed these details

room service was excellent

beds

choice of room service was poor

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

homely and clean. all the details ! excellent room service. true luxury! small and friendly

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

tel description mini bar in room , but only one small bottle of cava and

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

in explaining the staff over call, and after paying so much i still had to pay extra for room service

room service was good

30 called for room service for drinks

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

wifi was working well

wifi goes on and off a lot!

wifi was spotty.

excellent in room wifi

wifi is a lie, fail to connect on both devices

limited seating for breakfast which if busy would be a problem

perhaps more selection at breakfast. our room was a bit small, no temp control.

breakfast was nice and included in our stay

breakfast offered there for a price

room service staff was also very polite and helpful

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

having laundry service in the hotel was a welcome, and much needed, surprise

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

wifi bit slow

wifi was faster than other european hotels that i have been at

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

wonderful staff, great bar downstairs and excellent location

location was very convenient and the daily room service and cleanliness excellent.

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

no parking and no room service, but central location has tons of options

clean, comfy room with great wifi and a fridge

our room was simple, but spacious and clean, with perfectly working ac and wifi

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi didnt work at all

free wifi was advertised but unless you went to the hotel, there was no way of getting the code

the location the beds were comfortable the size of the room was great for a family with 2 kids

laundry machine and the shower

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital touch screen were not quite user-friendly and had no instructions to

no room service

not sure also if there is room service

i would like room service to be available

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

no room service. limited breakfast

kitchen public area is great if you want to microwave your food or have warm water for drinks

air con very good, wifi excellent

wifi was a no-go for any video call.

could not get wifi except for a little while at start made life very difficult

wifi worked well, great location, ac was cold, staff super helpful

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

staff was very helpful and available 24h room service breakfast in the city center

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

v quiet and huge rooms with lounge kitchen bathroom and bedroom

the kitchen was really high quality and there was a small balcony, standing room only really, but you

in the evening hung up on me while trying to call to ask for menu for room service

couldn't get room service at 21:30 although we were told it was open until 22:00

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

great service in the bar and restaurant particular y monica

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

there was a kerfuffle when we ordered room service, there is only one menu from one restaurant , and yet the guest service connected us

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

room service if you order food, good breakfast, cost 20 euro per person if not included in the

please put a room service menu in the room

the shower, the vending machine (the coffee one), the air conditioning, the room service

wifi worked fine

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

good wifi

next, the wifi is useless in the rooms

e a person there to greet you), room service and breakfast

for 5 min, no sound proofing

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

surroundings with nice restaurants, room service was a plus

i wanted 24 hour reception

wifi wasn't very good as it only worked if you were in the bathroom

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

there was no closet with doors in my room, just a bar with hangers.

wifi was very patchy on the third floor

wifi in the room kept dropping out

location is excellent, a lot options for tavernas tapas bar and night life

the kids loved the breakfast (a bargain

a very popular local restaurant called bar los diamante is on the same street, going to feel the atmosphere and tapas

it is in the center of granada and close to many bar and restaurants.

we ate in the bar restaurant which was lovely and the special dishes were very well priced

room there is no milk, we asked could they bring some up and told us it would cost us 15 euro for room service, when we then had to go down their answer was in spain they don't put milk in their

were great though) - the room was quite small for 3 people - would have been ideal for 2 people - room service not

have liked tea and coffee making facility in our room and for the bar or room service to be open for a last drink when we returned from night out

there was no 24h room service, the rooms were old and the air conditionnong loud, the welcome package was not there

and personnel, unmatched & beautifully appointed design, delicious breakfast & outstanding room service as well as its cleanliness impressed me

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

room service was offered for breakfast that only cost 3 so it was nice to have this as an option

room service lady found it and reached to us right before we boarding taxi to train station

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had it back a few hours later, and upgraded our room for us

kids loved it