24 hour room service not as stated

the breakfast was poor, we asked for room service and everything was cold :

�W

room service was expensive.

the breakfast is excellent, lots of food choices on bar menu and room service

the aircon wasn't too affective apart from that great value hotel would 100%

the wifi was week in the room

the wifi was not great

good wifi in room and restaurant/bar

no room service available either

the room service came to clean the room , she didn't change the dirty towels but she reorganised them

no room service for food or drink and no bar or restaurant

room service wasn't great - the first time we tried they hung up on us and we had to go down to

he served drinks, took food orders, delivered room service, on and on

upgrade to the suite the buffet breakfast the spacious room the room service giving by the nearby restaurant, part of the property the hotel's garden and outdoor

bars, room service)

i assume this was because it is out of season

there was no 24 hour room service

pool beautifully clean

restaurant and bar menu rather average, but service good

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

there is a coffee bar open all day at the hotel

location for our visit to the alhambra, bonus of a staffed bar throughout the day, with drinks and snacks, and good seating area at front of

walking distance to alhambra and the variety in breakfast (at additional charge) made us and our kids come back here again

evening room service available for bar type meals at good rates and again accessed by whatsapp

there is a basic breakfast included and room service

room service and customer support

the room services have taken these dirty wet towels, rolled them up and put back to the sink as they

room service and cleaning.

excellent staff fromhousekeeping to breakfast staff to room service to front desk

clean, room service, location

no room service available till 8pm when the restaurant opened.

was unable to have the room service meals served to us in the outside area in the evening

the room service standard

the first night, we ordered food from room service

a room service carry was in hall overnight

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

historical location next to the alhambra, great room service and discrete room management

location is excellent room service breakfast very well presented

location right inside the grounds of the alhambra free wifi lovely decor, large well equipped bathroom & comfortable bed adjustable radiators in the room

bar closed in evening 10pm

hotel reception closes at 7pm . no restaurant or bar service after that.

wifi access was great

wifi was a bit sketchy, kept dropping the connection

room service was excellent

bar served food earlier than standard spanish dining hours - handy as we were starving

have had the poolside bar open

and bar staff were lovely

reception staff, comfortable bed breakfast was fine for us, bar staff very friendly and helpful, good location for driving and getting back on to the

reception, parking service, room service, cleanliness, friendliness of the staff.

room service was great

no spa, no room service after 12:00pm

very comfortable and the room service

in spain, it would be nice to have the option of a light continental breakfast offered through room service

impossible to find with gps. slow wifi.

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

air conditioning in our room didnt work well. wifi was weak signal.

no bar etc but i knew

wifi was super fast

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

the only issue is that the wifi was pretty weak in the room (the mobile network is also weak) (+) really good wifi which managed to cope with backing up all my 100s of photos and videos of granada (-)wifi was very weak (+)good wifi connection, comfortable beds (+) beds are comfortable, room safe is available, wifi was good and freely available

we also did our laundry in a nearby laundromat that was so clean and modern = the best

restaurants and a laundry shop are a few steps away

very friendly staff, lovely room, comfortable bed, excellent breakfast and superb location.

in room service was very tasty, and not as expensive as i would have thought

i liked its good location, very helpful staff and availability of restaurants and room service.

we ordered a room service and the food was not so good for the price.

were great though) - the room was quite small for 3 people - would have been ideal for 2 people - room service not

room there is no milk, we asked could they bring some up and told us it would cost us 15 euro for room service, when we then had to go down their answer was in spain they don't put milk in their

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

the wifi basically didn t work in the room

bar should stay open later than 10 pm, i was shocked to find closed at 10

near tapas bar and in heart of el centro.

wifi spotty

e a person there to greet you), room service and breakfast

for 5 min, no sound proofing

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

surroundings with nice restaurants, room service was a plus

i wanted 24 hour reception

the wifi kept cutting off.

limited 5g reception in the room, but free wifi.

great wifi also

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

great location, charming rooms, great wifi, helpful staff

did a late check out to 5pm which was no bother

we loved the terrace bar overlooking the alhambra

location great. wifi worked well.

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the view

laundry service was fast and affordable

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the wifi was weak

great location. very good wifi. great shower. very clean. good breakfast, although boring.

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

wifi reception in the room

wifi was not working

the room was very clean, smelled good, and the room service was adequate

room service every day

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

biggest problem - wifi was very spotty throughout the hotel

the wifi is poor

because the wifi was dreadful

the breakfast was delicious and enough to fill you up before a day of exploring the city

superb breakfast, excellent service and a really quirky hotel.

the excellent breakfast is served in a medieval basement crypt

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as we had been travelling light between hotels for some time

location to visit all of cordoba on foot and also easily catch airport bus, reliable and stable wifi, friendly and helpful staff, good housekeeping, outstanding water pressure and hot water,

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than a 2 star

wifi was a disaster and definitely needs to be updated

ose casual walking distance)

good wifi, clean, helpful staff and spacious quiet room

wifi and breakfast was also okay

excellent location. comfortable beds. free efficient wifi

everything was great! wifi not super fast, but fast enough.

wifi was a bit spotty but we were in the top floor.

location in the very center of the city. fast wifi. very good price on booking.

room service if you order food, good breakfast, cost 20 euro per person if not included in the

we had room service one night that didn't really meet our expectations.

there was a kerfuffle when we ordered room service, there is only one menu from one restaurant , and yet the guest service connected us

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

please put a room service menu in the room

tel description mini bar in room , but only one small bottle of cava and

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

room service was good

in explaining the staff over call, and after paying so much i still had to pay extra for room service

30 called for room service for drinks

room was a decent size, staff were friendly. room service was also good

the windows are not sound proof. there isn't room service.

no room service. limited breakfast

i would like room service to be available

no room service

room service was offered for breakfast that only cost 3 so it was nice to have this as an option

room service lady found it and reached to us right before we boarding taxi to train station

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

only thing that didn't work at this hotel was the wifi

had a family room, with a mezzanine upstairs for the kids, which they loved

they also make a good cup of tea and do room service as there are no facilities in the room

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

best room service prices i've ever seen, a coffee was only 1

person, and they do not come with water heater/water/coffee/tea

the prices for room service were reasonable

beautiful hotel amazing views from our room service good and very good breakfast

the hotel quoted euro 40 for laundry.

extensive breakfast

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with cooked breakfast also available, amazing location at

laundry service was an added plus

kitchen public area is great if you want to microwave your food or have warm water for drinks

wifi worked well, great location, ac was cold, staff super helpful

could not get wifi except for a little while at start made life very difficult

air con very good, wifi excellent

also good wifi

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

the wifi seemed slow but only a minor issue.

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

location was very convenient and the daily room service and cleanliness excellent.

no parking and no room service, but central location has tons of options

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

location, wifi, cleanliness, leaniancy with checkout, communication.

tv, wifi, air-condition works very well

limited seating for breakfast which if busy would be a problem

perhaps more selection at breakfast. our room was a bit small, no temp control.

breakfast limited

breakfast is good and personnel good

the breakfast included

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

it had a tv and wifi

wifi was working well

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

wifi goes on and off a lot!

in the presidential suite and it had great facility and space for my family members 4) fast room

room service breakfast was good

good breakfest, excellent service from all staff!! good room service

room service touches

room service food was average

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which i have

there is nothing called room service

excellent room service & hotel staff

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

in the evening hung up on me while trying to call to ask for menu for room service

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

couldn't get room service at 21:30 although we were told it was open until 22:00

free wifi was very slow

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

intermittently unreliable wifi

having laundry service in the hotel was a welcome, and much needed, surprise

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

good size room, wifi and ac

the shower, the vending machine (the coffee one), the air conditioning, the room service

wifi worked fine

- good price - perfect location to explore the city - clean - good wifi - modern room

no soap for sink, choppy wifi

no wifi in the rooms, although is advertised everywhere.

homely and clean. all the details ! excellent room service. true luxury! small and friendly

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

choice of room service was poor

50 euro surcharge per person for room service

room service was prompt

room service

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

the bar staff are very friendly and so are the reception staff who do everything they can to help us

slow wifi

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

staff was very helpful and available 24h room service breakfast in the city center

free wifi

good wifi

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

room service on a daily basis

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work