modern hotel with smart rooms and a lively attached bar with a good spanish breakfast included in the price

plenty of parking beside hotel

not buffet but a real spanish bar and breakfast

dedicated reception to check in - wait at cafe bar for attention

ich is an us problem not a them problem) we all got by there is plenty of parking and a lift we would and will be staying there

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

there was plenty of free parking space

helpful staff and the convenience of a bar open all hours

and comfortable with plenty of free parking and excellent attached restaurant

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

secure parking out of the sun for the motorbikes as well

also had some options for kids

we liked our room with a terrace, nice staff, swimming pool and safe parking

location, plenty of parking, rooms are well equipped, nice swimming pool

hotel is set in lovely gardens with lots of car parking in a very quiet area

decor is charming both outside and inside, and plenty of parking infront of the hotel

close to motorway easy parking hotel attractively decorated good room rate restaurant staff

nice rooms, car parking

good parking, comfortable bed, good restaurant and tapas in bar

it was a good location and easy parking.

) room service was perfect, pool is beautiful, service outstanding and food amazing

the second night we only had the option of an expensive barbecue or room service

the room service quality of food and menu was disappointing

desk staff always greeted us with a smile and whenever we ordered something to our room such as room service, an iron, or a phone charger

after dinner one evening we decided to retire to our room and order a fruit salad from room service and when it arrived, it had 2 measly slices of plum, only one small slice of orange,

breakfast plentiful and gorgeous location

spa experience was somewhat disappointing

spa was excellent

the counter right outside the spa there was).

helpful staff, good breakfast!

was average, room very clean with small tv good bath & shower very good overall ample parking space free of charge and the pool is fantastic

the breakfast was

pool arrangement- very good staff - the steak was the best we have had in any country, and the

there is a free parking

i can almost say it was non-existent to the point that i had to go out each day and sit in a bar elsewhere to be able to work

the garden area by the cafe is lovely and the pool looked nice, but too cold yet for me

pay; swimming pool very nice, free parking in the basement; cleaning every day; good breakfast; gym a little worn but it was there and you can make good work out with lose

due to covid19 no access to the gym

the pool and outside space were great for relaxing, away from the city

handy stopover for sala el tren gigs. nice bar area.

room service charges for cutlery or any request for basic items

room service staff was not polite

the offer for different pillows and room service was great idea

room service breakfast was poor compared to my last stay in december

we don't know why, so we were forced to take room service from another, smaller restaurant where the offer was weaker

couldn t get a decent coffee, didn t appear to be available via room service

from reception, concierge, restaurant, room service, breakfast cleaning staff - they are all amazing

the hotel was very clean and room service was excellent

hotel, room, restaurant, bar, and room service are truly incredible

ni bar, room service etc)

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without reservation and pay in the entrance, the

fabulous place - everything you need and more! room service and food were excellent!

could only get room service tea or coffee in the morning

the price, the staff, the room, the location, room service

xtra cost) or pay for the breakfast

about a 20 minute walk to the main meat of the city. snacks and room service were expensive.

of the room service were high, breakfast not included and no free access to the sauna or vapor

i loved the affordable and prompt room service, the clean and modern rooms, the comfy bed, and the spacious modern bathroom with a

beds

room service was excellent

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which i have

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

excellent room service & hotel staff

there is nothing called room service

no coffee or tea served as room service 2

room service staff was also very polite and helpful

room service on a daily basis

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

room service breakfast was good

in the presidential suite and it had great facility and space for my family members 4) fast room

room service touches

good breakfest, excellent service from all staff!! good room service

room service food was average

room service

room service was prompt

no restaurants close by. only a snack bar available

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

homely and clean. all the details ! excellent room service. true luxury! small and friendly

50 euro surcharge per person for room service

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

intermittently unreliable wifi

good size room, wifi and ac

wifi bit slow

the room was nice and clean and the wifi was working well

comfortable bed an bedding . early check-in and late check out

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

wifi didnt work at all

breakfast is good, in the city center, perfect for families, good and very speed wifi

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital touch screen were not quite user-friendly and had no instructions to

didn t get the wifi password till the next morning and mobile signals were very weak

free wifi was advertised but unless you went to the hotel, there was no way of getting the code

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge in the

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

excellent wifi

it had a tv and wifi

wifi as advertised also no bar open as advertised because there were not many guests the food was

breakfast was nice and included in our stay

hotel is in a really exceptional location, the room is small but nice, wifi works well

perhaps more selection at breakfast. our room was a bit small, no temp control.

breakfast is good and personnel good

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

location was very convenient and the daily room service and cleanliness excellent.

no parking and no room service, but central location has tons of options

good wifi reception

clean, comfy room with great wifi and a fridge

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

if is something to mentioned the slow wifi but it was not a real problem

wifi was good and the room very

staff was very helpful and available 24h room service breakfast in the city center

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

the kitchen is small.

the room is huge and there is an equipped kitchen

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

couldn't get room service at 21:30 although we were told it was open until 22:00

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

in the evening hung up on me while trying to call to ask for menu for room service

good restaurant, very nice bar and excellent breakfast

the shower, the vending machine (the coffee one), the air conditioning, the room service

wifi worked fine

- good price - perfect location to explore the city - clean - good wifi - modern room

price and location are great. clean comfy and the wifi worked well.

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

room service was good

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

30 called for room service for drinks

in explaining the staff over call, and after paying so much i still had to pay extra for room service

tel description mini bar in room , but only one small bottle of cava and

could not get wifi except for a little while at start made life very difficult

wifi was a no-go for any video call.

wifi worked well, great location, ac was cold, staff super helpful

kitchen public area is great if you want to microwave your food or have warm water for drinks

also good wifi

room was a decent size, staff were friendly. room service was also good

the windows are not sound proof. there isn't room service.

i would like room service to be available

not sure also if there is room service

no room service

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

please put a room service menu in the room

room service if you order food, good breakfast, cost 20 euro per person if not included in the

room service refusing to bring up ice bucket rather told us to go down to restaurant