modern hotel with smart rooms and a lively attached bar with a good spanish breakfast included in the price

plenty of parking beside hotel

not buffet but a real spanish bar and breakfast

dedicated reception to check in - wait at cafe bar for attention

ich is an us problem not a them problem) we all got by there is plenty of parking and a lift we would and will be staying there

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

there was plenty of free parking space

helpful staff and the convenience of a bar open all hours

and comfortable with plenty of free parking and excellent attached restaurant

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

it was a good location and easy parking.

nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly outside, nice view value for

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

nice rooms, car parking

good parking, comfortable bed, good restaurant and tapas in bar

pool and breakfast 1st class

food in bar was excellent

we had a drink on the patio the friday night and enjoyed seeing lots of local families with young kids using the play equipment

excellent pool

we had a drink on the patio the friday night and enjoyed seeing lots of local families with young kids using the play equipment

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

wifi in the room was awful. ok in the public spaces.

the restaurant and the pool were nice and the staff really

kids menu 15€

pay; swimming pool very nice, free parking in the basement; cleaning every day; good breakfast; gym a little worn but it was there and you can make good work out with lose

desk staff always greeted us with a smile and whenever we ordered something to our room such as room service, an iron, or a phone charger

if we wanted it served there it was at room service prices, which i find very odd, and it was obviously not a popular request

ate room service all week

the room service quality of food and menu was disappointing

the second night we only had the option of an expensive barbecue or room service

room service staff was not polite

breakfast and hotel facilities in general were great. room service was excellent.

poor selection from room service and both the buffet dinner and breakfast were disappointing

room service breakfast was poor compared to my last stay in december

the offer for different pillows and room service was great idea

he enjoyed the room service a lot :)

the room was clean and offered a lot of additional services

room service was great

the hotel was very clean and room service was excellent

hotel room was very clean, beautifully decorated, comfortable beds and excellent room

xtra cost) or pay for the breakfast

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without reservation and pay in the entrance, the

the price, the staff, the room, the location, room service

fabulous place - everything you need and more! room service and food were excellent!

could only get room service tea or coffee in the morning

bar on the roof and in the lobby was often unattended and late room service took time

i loved the affordable and prompt room service, the clean and modern rooms, the comfy bed, and the spacious modern bathroom with a

of the room service were high, breakfast not included and no free access to the sauna or vapor

breakfast was very good and food was available throughout the day from the bars and as room service

dium firmness), body pillows, blackout curtains with no light leakage, delicious room service, very clean, reliable wifi

excellent room service & hotel staff

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

to order room service two nights in row and no answer

no coffee or tea served as room service 2

room service breakfast was good

in the presidential suite and it had great facility and space for my family members 4) fast room

room service touches

room service food was average

good breakfest, excellent service from all staff!! good room service

room service staff was also very polite and helpful

room service on a daily basis

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

room service was prompt

room service

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there and drinks every

slow wifi

the wifi was extremely slow, sometimes not even working.

choice of room service was poor

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

homely and clean. all the details ! excellent room service. true luxury! small and friendly

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

the room was nice and clean and the wifi was working well

intermittently unreliable wifi

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

wifi is good

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

it had a tv and wifi

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wish that i had found the hotel bar earlier than i did

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

breakfast was nice and included in our stay

breakfast is good and personnel good

with parking nice breakfast on the roof of the universal following morning

limited seating for breakfast which if busy would be a problem

poor breakfast options

the location the beds were comfortable the size of the room was great for a family with 2 kids

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital touch screen were not quite user-friendly and had no instructions to

free wifi was advertised but unless you went to the hotel, there was no way of getting the code

wifi was not very good

wifi was the strongest downstair, but ok in our apartment

no parking and no room service, but central location has tons of options

location was very convenient and the daily room service and cleanliness excellent.

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

wifi didn t work on one of the days; electronic went out for a while one day

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

wifi was slow and didn t work very well in our corner room

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

if is something to mentioned the slow wifi but it was not a real problem

wifi was very erratic

staff was very helpful and available 24h room service breakfast in the city center

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

wifi was a bit hit and miss. rooms a bit dark.

the kitchen was really high quality and there was a small balcony, standing room only really, but you

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

room service was good

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

30 called for room service for drinks

tel description mini bar in room , but only one small bottle of cava and

in explaining the staff over call, and after paying so much i still had to pay extra for room service

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

in the evening hung up on me while trying to call to ask for menu for room service

couldn't get room service at 21:30 although we were told it was open until 22:00

the restaurant and bar areas were also designed with flare and originality

the shower, the vending machine (the coffee one), the air conditioning, the room service

no soap for sink, choppy wifi

next, the wifi is useless in the rooms

good wifi

no wifi in the rooms, although is advertised everywhere.

wifi was a no-go for any video call.

kitchen public area is great if you want to microwave your food or have warm water for drinks

could not get wifi except for a little while at start made life very difficult

air con very good, wifi excellent

also good wifi

the windows are not sound proof. there isn't room service.

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

not sure also if there is room service

i would like room service to be available

no room service

we had room service one night that didn't really meet our expectations.

there was a kerfuffle when we ordered room service, there is only one menu from one restaurant , and yet the guest service connected us

please put a room service menu in the room

room service refusing to bring up ice bucket rather told us to go down to restaurant

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

excellent value for money - even the room service prices were great value

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

person, and they do not come with water heater/water/coffee/tea

they also make a good cup of tea and do room service as there are no facilities in the room

the prices for room service were reasonable

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

room service was offered for breakfast that only cost 3 so it was nice to have this as an option

room service lady found it and reached to us right before we boarding taxi to train station

breakfast not so good

breakfast was fine. readable good selection more hot food