stayed for three nights and due to covid there was no room service but items requested were left outside door

bed was very comfortable , great shower , breakfast ok for choice ,room service was very good and as the building was old it had a lot of character

the wifi was a bit iffy and the tv didn't work properly. but these were minor difficulties.

fantastic rooms, huge bed and bathroom and a good quality, local produce, home cooked breakfast included

relatively expensive given the limited parking and few facilities available

rooms were excellent and good car parking facilities

loved the dogs in bar also the cat ,chickens and rabbits outside

music from the bar downstairs went on quite late and sounded like a fun night but i needed to get to sleep so that

rather hard to pay in the morning - nobody around at 9 am, rang bell 4 times, left the on the bar with my key

in my room but quickly given an alternative shower room instead, impressive open fires in the bar

friendly staff, lovely food, plenty of parking. very peaceful.

location and easy parking

free parking

had ev charging facilities

delicious pies and kids food

the room service could have been better

of been nice to be made aware of 15 charge for dog and 5 breakfast room service as was not arrival or when i spoke with staff to request this services

fresh towels on the bed and room service came in to freshen the bathroom up each

back again dog friendly fantastic room and lovely food the room was clean so was bathroom we had room service that's was a lovely treat well worth the money the food in evening was

room service shockingly poor

steph was very welcoming good reasonably priced bar with friendly locals comfy beds good price

from the owners, beautiful location with a stunning view, clean, comfortable rooms, a snug bar with a wood burner and the owners could not have been more helpful and accommodating

myself and my partner enjoyed our visit here and would come again plenty of parking

was no wifi access from the room which it stated there was

is no phone signal on my o2 phone and there is no wifi signal in the bedrooms , but you do have it in the bar

was superb as poached obvious free range eggs were spot on& the service very good&we requested room service and we were well pleased with the food&drink service we paid fot

and room service was excellent and the food was delicious

location and i was able to order room service which is not always the case in hotels these

parking

as mentioned before the parking was easy

the food in the restaurant was lovely and the bar was very welcoming

better selection of healthy breakfast cereals please

wifi is very slow

were limited vegetarian options for breakfast and only a couple of options on the dinner menu

it was great to have our own little apartment with a small kitchen and comfortable seating

location for golf at rolls of monmouth/ross on wye and exceptional value

the wifi was good, there was ample parking, and the housekeeping was excellent

staff were pleasant, arranged early check in.

effort was made to meet our needs - apart from the wifi which wasn t their fault we had a very good stay and we re looking forward to the next

no wifi in room

good wifi, spacious parking, comfortable bed and big bathroom

we had to leave before breakfast started, so couldn't sample the breakfast, but staff provided a breakfast hamper for us

in the morning we came down for breakfast which was offered to be brought up to our room

friendly and helpful staff and delicious dinner and breakfast

the bar area was very cozy with great service and the decorations are cool

food arrived promptly (room service) (+) room service was very fast and the food was amazing (-)can be quite nosey, and when i went to check out and pay my room service bill (+) we ordered room service and our food arrived within 25 minutes and piping hot (-)rooms generally overheated. no room service or food service after 9pm. (+)liked that they had a vegan menu for dinner, that you could order room service and dairy free milk at breakfast

fast internet wifi

we ll located, with free parking

u need to be good driver) in the 'cottage'

carpark and car parking entrance and exit,

we ordered room service and the food was absolutely excellent

friendly and excellent food & bar menu

beit on a hill)

bar is part of reception desk and seating is all over the place

reasonable amount of off street parking

woken early by someone doing work on golf course

a really lovely stay,staff very friendly and helpful breakfast was excellent

only negative i have is that i was told i needed to pay for my breakfast despite it showing breakfast was included in my booking

they’re literally on the golf course so people will be outside when you open the door to walk to the above mentioned shower

excellent and on a golf course which was a bonus

great with the kids

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

early check in and free parking helpful.

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room on

nice small bar area too

room service and having to ask for fresh towels and was given a plastic bag to put used towels in

was no room service at all which took me by surprise

cleaning and room service providing free tea, coffee and biscuits

wifi not great.

wifi a bit hit and miss. but other than that all good

room service is only pizza should be more options

over priced snacks in the bar more like 5*room service prices

no room service

ordered a meal via room service and it was very poor

at 0950, room service knocked on my door to ask me when i was leaving because they wanted to clean the room

dog friendly but eating in the snug bar meant we lacked attention from waiting staff as they were busy on the other side of the hotel

difficult to work due to poor wifi

food prepared on site even the biscuits in the room and marmalade at breakfast

fresh fruit in room as well as lovely breakfast

and plentiful breakfast

billing,instructions to arrive, parking ,room service were all poor

no room service. wasn't well and needed food. restaurant closed at 9pm too which isn't ideal.

room service breakfast was very good

a massive fly on the uncovered ham at breakfast

notice a younger member of staff getting feedback from another member of staff while we were at breakfast- i'd probably save that for the staff room

breakfast excellent staff nothing was to much trouble very clean room lovely bar area nice seating area outside i would love to come back in the winter and sit by that log

very friendly and welcoming. free parking and wifi. food and drink good and well priced.

bed, good wifi and tv reception , good evening dinner menu, recommend beer battered fish and

free wifi and complimentary parking

parking and beer garden

room service for breakfast was also available

i had some problems with room service but in general i was happy with the

lovely old building in parkland. room service fish and chips were great.

room service arrived without condiments, part of my order or even a knife and fork

room service was prompt and professional

only stayed one night in room 4 and had room service due to social distancing measures

the wifi was excellent and there was plenty of room for parking right outside

the service was smooth fast and we cant fault any part of our stay bar at the end when our 6 year old daughter got stung by a wasp

just superb honesty bar hosts were just so welcoming breakfast wow just a beautiful place to

lovely farm cottage, will recommend to family & friends, lovely cooked breakfast

breakfast options were brilliant and so tasty

excellent rooms, a good bar with fine food on offer both there and in the restaurant.

breakfast too was amazing

found the bar end restaurant too loud, no soft furnishings to soften the sound, and i'm not sure why menus

however everyone kept apologising & gave us a free breakfast

wait for breakfast on getting up 1st morning more worried about room service than guests in

t ideal for those who like hot showers) -room service breakfast very poor

also my room service order was left out as per instruction but they didn't pick it up meaning i missed

were polite & friendly, the fire was lit and warm in the bar area, room service and breakfast was amazing, bed was comfortable, room was warm and cosy

also found the staff helpful and friendly when dealing with our requests for ordering taxis and room service

air-conditioning, pool, room service and breakfast

great for overnight day which competing in hartpury superb room service great choice of food, hot delivered quickly and tasted

and a 5 surcharge for room service is a bit

food from room service was excellent

minor- the phone in the room didn t work so we had to go downstairs to order room

dered room service) was delicious and prompt service

evening meal

very welcoming and accondating staff in a lovely location - great room service

the burger and chips we ordered

room

the bed was really comfortable, and the breakfast was superb

disappointed when i booked again to find out that breakfast is no longer available

friendly staff. good breakfast. spacious, clean room.

great location, clean and comfy, breakfast was superb, choice was great, freshness and again the lady was so helpful

cooked breakfast was excellent, along with various continental options

we check out, we were surprised that they charge us food for room service but we did not order any food at all

big spacious clean room and good room service. friendly and helpful staff.

i ordered the burger from room service and it arrived within 15 minutes, piping hot and absolutely delicious

room service quite expensive

during lockdown so no restaurant but room service was good

the room service food was excellent

many options on the menu for room service, but that was just a small thing

not having the phone answered evertime i called for reception or room service.

the breakfast and room service were both excellent, and finally the location is beautiful

no tea making facility and cold breakfast on room service.

wifi cuts out and even tv signal poor

wifi good. lady on reception in the morning i liked her

good location with car parking. room was clean. breakfast

comfy beds, tea making facilities in rooms, full length mirror, tv and wifi

tra charge) was very good.

i had room service and the food was excellent!

delicious room service meal - nicest fish and chips i've had in a long time

to complain and do not know how to go about getting a good service etc also when we asked for room service for our breakfast to be sent to us on the tuesday ,it was an hour late

room service with us within 20mins and great quality all round

overall most of the staff were very good but room service was poor

location in the heart of the village lots of parking

room, clean and a lot of space, breakfast was lovely everything you could want, staff were very

was clean, well presented, friendly staff, very well situated with no external noise, breakfast was very

food was excellent and we were able to take our dog into the bar with

with our dogs - spent the evening in the heated tent eating a delicious meal (i had sea bass) and kids played out back on playpark / football