cud do with more selection on room service menu but what i had was brilliant

the size of the room, the comfort of the bed , hotel facilities and room service

room service and the double bed

i liked the room and the room service

room service wasn t what i was expecting.

car parking it was rather tight to get out of your car with a car parked next to you all parked in the

they were having wifi problems at the time of my stay

the only negative would be no bar fridge. no aircon.

the wifi was weak

accommodation threatening to clamp the vehicle

i did tell staff to take plates from my room after room service three times but they didn t so i placed it outside my door and someone still

a very small selection of food is available to order from room service if there is a big function on

potentially quite high room service charge so didn t order in the

i was also happy i could get room service for food

following a long drive from london, my family and i were too tired to dine out so we ordered room service

area and fast service and signs and pub area ( bars and coffee place ( swimming pool ) spa great room service clean space rooms with great tv ( colours etc ) lift to rooms great for luggage warm (-)the room service was expensive (+) room service, residents bar (-) just a shame there aren t a couple of 24 hour items on the amazing looking room service (-) room service is a bit pricy (-) i did only order room service but was disappointed considering people with dairy allergies also eat them (+)helpful and friendly, large cosy room and comfortable bed, room service (+) receptionists we re so friendly and helpful, bar staff exactly the same, cleaners and room service all very professional and nothing was too much for them all (-)wanted room service when we arrived back at the hotel at 9

excellent location and great food! also had a lovely spa and gym, very nice and clean

great food at the bar, gym and pool was also an added bonus and the starbucks, thank

lovely breakfast on morning friendly staff

good location, ample parking, good food and a well equipped gym and swimming pool

recepinist told me we dont have any spare and room service people will come and check in the morning

room service was unavailable

beds were very hard and squeaky,and there was no room service when we left the hotel

guys were friendly and room service for cleaner was tidy when we left the sign which is great clean bed sheets and

room, car park, room service

charge on top of price of water to bring water up through room service

room service

room service was too expensive for what i got

room service not available when we needed it on our second night

dishes of room service litter corridors and not cleared away gives a very down market

no pen or paper in room no room service

unable to eat at the restaurant over the 4 nights as could not get a table and they are not doing room service nor could we have a drink in the bar

very friendly at front of house/restaurant/room service, room amazing-hypnos duvet says a lot about looking after guests, spacious free car

no easy way to order room service have to walk back down 3 flights of stairs if you want a drink

i was disappointed that there was no snacks or room service

was a little pricey and i wasn't aware of options for a cheaper and lighter breakfast only room service

are really comfortable, breakfast was lovely reception staff and room service staff were great

no information regarding room service, asked at reception but still waiting for an answer

breakfast was amazing and the room service was great aswell, the bed was extremely comfy and i had a really lovely relaxed night

room service very good

room service was attentive, timely, and the best quadruple chips with truffle and parmesan with

no room service

the hotel states it offers room service, but there was no menu or info for this nor did they pic up the phone

the rooms lacked visible information on the restaurant or room service, instructions on how to use the ac, the lighting in the room is positioned in weirdly

had room service on this occasion, food absolutely gorgeous

24hour room service ud83eudd84 hair straighteners and curlers

they had lots of extra perks like good room service, amenities and cocktails

all breakfasts are room service because there is no breakfast seating, but the breakfast was good

loved the room service breakfast and teas/coffee

complimentary room service breakfast, was great, also free tea and coffee, and even a free glass of processo and

the room service was not available while i was there, but the receptionist arranged for my deliveroo to

covid has meant only room service for food, breakfast & drinks are available no bar or restaurant

i ordered room service but the club sandwich that arrived was cold and the thick bread was overcooked and

room service breakfast that was ordered was appallingly slow and as this was requested to make a

excellent facilities -restaurant and bar area enjoyed facility of room service

we couldn t work out how to order room service

good location couldn't fault it bar was good and room service was quick am

fantastic as a solo traveller i felt very welcomed by reception, room service and bar staff.

we had room service for the evening meal ; the food

later availability for room service a midnight snack would have been wonderful !

i ordered room service, my drink arrived opened, poured into the glass

the room sparkled after housekeeping, the reception were super efficient, room service was quick and courteous and everyone was aware if their role

tried for an hour to get room service with no success.

quick room service, lovely staff

would be nice to have a hot food option for room service rather than just sandwiches after 2200

walls were pretty thin, so you could hear room service or people outside of the room, but it was just a minor issue, since we were literally

- no room service or meal options outside of breakfast

great daily room service

no room service

room service is every three days

breakfast was excellent, staff ere friendly and helpful. room service were very efficient.

no lift no room service no bell boy

room 613 blocked room service just fair as beddings were not changed after one night , had to empty bins

room service was good

spacious, breakfast is good and room service can be improved

the room service could offer a better range of toasties, especially for vegetarians

great staff, great room, excellent facilities and room service. best hotel i've ever stayed in.

om the restaurant on the basement floor)

wifi was quite patchy- we had a few challenges with getting on it, and using the qr code to order room service didnt go well the first few times- the website it went to crashed a lot or pages

the staff were so helpful with any problems, the room service was lovely the food was fabulous

location friendly welcoming staff clean room pizza was yummy chicken and mushroom for our room

room service was efficient, and food was lovely and hot

left leaflets about room service and after hours food you could order late at night but they didn t leave any

helpful, the room was ideal for a night's stay and had hairdryer and iron which impressed me, room service was great

we didn t eat here but the food on the menu in the room looked delicious, they even offer room service and late

absolutely spectacular room service

no room service

staff were friendly and room service was very quick too

location fantastic room - fully fitted out with washing machine, dishwasher, kitchen, two

modern, spacious rooms, great bar at reception, clean and tidy, friendly staff also portrait of katy perry in the room

room service didn t bring up my full order but i m guessing there was a confusion

im guessing maybe the room service people possibly just forgot to come back with those items

ordered room service for breakfast & we asked for it to be delivered between 9:45am & 10:15

room service availability for those not wishing to eat in the restaurant

very special, great tv reception, great wifi, great bath products, fluffy towels, good room service selection, phone hairdryer and iron in room, quiet with closed windows despite being

horrible except of that cold rooms ano no room service

room service sucks, rooms are not clean and full of stains and dirt

didn t like not having a window and having to pay extra and that you don t get room service and have to go down reception to get the things you

questions were pushed off when checking in and then when i called to ask if there was a room service option i was repeating myself several times and then to be told no and hung up on

old and badly kept, the room service didn t come by to reorder the room, the heatings were too low compared to the

room service needs attention

room service banging on our room door and entering from 8am onwards

was very clean and tidy, bed was very comfy, staff were very friendly and room service was very good, hotel is in a great location and the room was a good price

if you don't want to go out and eat, the room service includes meals and snacks

location to transport and all attractions - room was good and clean but no room service - breakfast was nice - all round good

- could of done a few more options for 24 hour room service

mean the cleaning of the room)

the room service meal was also lovely

not as much on the room service menu as i would have liked but was still good.

additionally i specially ordered and paid for some dippings and extras on a meal i ordered from room service which i never received

also, the communication between room service and the room was a little off as we waited an hour for drinks as the bar didn't know

when we went to order room service there was a very limited selection.

on two nights we asked for room service from the main menu

friendly staff, smooth check in service, availability and reasonable timings of room service.

room service charge was pricey!

restaurant service was fantastic and so was the room service

around 9:15pm back in our room we tried ordering room service via whatsapp but after 20 minutes no one had seen it or responded so i deleted the

room service was prompt

comfy bed, great room service

staff were amazing- sorted us for everything we needed including the room service

small gym with limited facilities; room service was poor

breakfast was really nice and lots of it too staff were really helpful room service was good too

the room service was fantastic, very quick and the food we got was delicious

room service is not that good they only change the bin s bag & tidy up the beds

room service did not come

they provide room service which is easy and quick

room service available 24 hours

the lasagne i had from room service was cold and chewy :

room service was worthwhile with no extra added costs of service, just the food/drink

the bar was open 24 hours also room service respectively

room service ended at 9:00pm

room service was amazing

staff were beyond helpful and accommodating absolutely nothing was a problem i ordered room service and the food was reasonably priced and absolutely delicious

comfy cosy room good room service lovely friendly staff

room service well priced and tasty

they provided this to us free of charge for room service

had room service which was lovely

clean room, room service, afternoon tea ud83cudf75, quite environment, good location

literally outside the hotel for any essentials and we also enjoyed a two course meal as part of room service which was lovely particularly the tomato soup

i'm honest- that you weren't able to get at least a sandwich on room service late at night

a very comfortable and unique bedroom, room service was fantastic, and the breakfast was customised to my order

poor selection of food on room service at night time no hot food just sandwiches

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors opened as he

a beautiful display of balloons, flowers, and a customized cake to coordinating flawless room service, every detail was handled with care, creativity, and genuine enthusiasm

beautiful decor, valet service, excellent room service options, friendly staff

still a good choice breakfast and good room service

room service only til 10:30pm

a charge for delivery of room service

room service staff were polite

lovely comfy room, room service, robes, nuce helpful staff

room was excellent, room service and the food was beautiful and the staff were very helpful and took care to understand

room service was quite pricey, low quality and took a long time to arrive

would have been nice if room service was something you could order as you want it instead of premeditated the night before

than it was but it wasn t a smooth operation like the rest of the experience

fantastic location in manchester, beautiful hotel, amazing room service

room service available, not enough plug sockets in room non near the beds

they also have a 24 hour flatbread room service which i didn't use but would have

24 hour room service . small menu would be suffice

- excellent customer service from the staff, incredibly friendly check-in and room service

location, friendly staff, great price on room service food and restaurant

room service 24/7

in-room service, it came late and orders were wrong too

after ringing both room service and reception and getting no answer i went down to tell the receptionist in person

nice room service and

the breakfast from room service was excellent and the team was excellent

very picky point but the room service sandwiches could be a bit different

room service was amazing and very quick

room service breakfast was really nice, looked great, tasted great

reasons which was a huge blow but we was more than happy with the staff as they gave us free room service breakfast to compensate for the pool been

no room service menu in room

it was really central, staff were friendly

available for the morning, room service, own bathroom, simple amenities like a kettle and iron, very comfy

the hotel may be old and at some points worn out, but the cleanliness was fine, and the room service was good

didn't change all towels or the cups in the room during the daily room service

tv, room service, en suite

fan was not working in bathroom, sink was completely blocked, called room service and a lady came to see the sink, she was like we will see it next

hotel, great staff & service incredible value for money and the room service express menu was unbelievably good value enough for two people easily

on new years eve, we ordered room service from the menu

comfort of room is a* room service quick

food in the brasserie was delicious and the added bonus is that you can still order food for room service after 9pm

daily room service lovely staff who were so accomidating right next to the bus stop

all staff are very hospitable. rooms are very clean. room service is regular and efficient.

everything especially the daily room service

he looked to see id checked in the day before and advised room service is only given after your 2nd day stay

staff , cleanliness, room service, and location.

the room service menu wasn t to our taste.

lovely room service menu

no room service after 9pm

) were only available via room service through the app

was told to order room service through the app - i did and it went to the london hotel

we had room service for breakfast one morning & it was delivered for the time we requested

had a wonderful room service meal this time

hotel but unfortunately the room service food was terrible

very clean room. very comfy bed. room service was fab. will come back with my family.

comfortable beds, room service, and

did room service at night a lovely menu felt safe and

kids running round using common areas as a playground., no adult supervision. bar closed early.

kids are well catered for with games and the staff were great with ours

parking was easy it was easy to find lovely place friendly staff great

nothing but missing pastries for light breakfast ud83eudd23