awesome breakfast

breakfast became a bit tedious by the 4th morning as it was the same every day - although

they served the best breakfast i have ever had in a hotel and i have stayed in a few very grand hotels

the breakfast was exceptional ! the staff were amazing - very professional and so friendly

the place has a generous parking space

the hotel offered good options on room service/cleaning and towel replacement

pretty good hotel with excellent access to the pool. good location + hotel has its own parking.

wifi was terrible

pool was great, the bar is very accommodating, great location just a 15 minute leisurely walk from the beach, staff

hotel looks old and used, far from the beach

the hotel had a snack bar by the disappearing edge pool, room service and an on site restaurant

also our breakfast and room service was great

although they have a full kitchen available, i wish they had room service

weren t able to get room service to our location on the property

room service available on those evenings when you want to relax and daily room refesh / clean if

warm indoor swimming pool - great for kids, when the weather isn't hot enough for beach and outdoor pool

the hotel's services such as sauna, gym and pool were very good

great for swimming, sandcastle building and wave jumping but also had a snack bar and 2 restaurants for the evenings

place was perfect for us, a family with 2 small kids

gym was okay but could be better equipped, and the buffet was nice but very little variety,

location - in front of the hotel was pretty big carpark, our room was clean and comfortable - room service done great job everyday, also around swimming pool was realy clean, in the hotel was a

use, there were even bathrobes in the bathroom, great large comfortable bed, air conditioning, room service etc

the hotel has a good location and good parking arrangement

wifi a little spotty.

nice breakfast

was suggested that we could have room service for the week)

to order the breakfast was too messy and usually they didn t bring the correct order and the room service for breakfast was free but the food was brought in plastic containers that don t

and room service could be better

room service charge for delivering 2 glass of milk, room service charge 7.50 !!!

quality of food at the restaurant gastropub and also room service are very disappointing despite the premium prices

comfortable bad silence parking well located breakfast the service and the staff are

parking area is tricky to find to ask before you get there

amazing staff! the rooms are spacious and locations is perfect. and with parking space!

i was also offered private parking for my

tough to find the front parking lot with google maps but we just turned a block too soon so probably our fault

the pool was great to laze by after a big day out in the heat

above the bustling streets of lagos, the rooftop pool is an oasis of serenity

from the stunning restaurant area, rooftop pool, friendly and helpful staff, in addition to the spacious and comfortable room, we had the most

swimming pool on the rooftop is amazing

the bar and restaurant was great, along with the rooftop pool (spent lots of time chilling here)

bar at pool and redeemable drink tokens for no room service was a brilliant idea

good idea to encourage 'room service not needed' happy hour is a good place for small groups to meet all of the staff were

room service took so long to reply to our request to repair a coffee machine we figured it out

bar was closed and room service never answered

we had no phone in our room to call for room service

parking options ok, but i prefer the paid underground option along the harbor road

0

location is perfect. individual terrace plus nice roof top terrace for breakfast.

the parking away from the location

i had an important meeting and the wifi didn't work well

no room service. breakfast was poor

lack of room service, snacks etc

room service did a great job too in freshening up the room daily

we didn't realise that there was lovely a restaurant for breakfast and no room service.

top floor of hotel is a small, but lovely swimming pool and sunbathing area

renovated residence, now a hotel, perfectly located with an excellent breakfast, outdoor seating areas and dining by a gorgeous pool

we had a balcony with a great view that overlooked the pool

the included breakfast was made to order

one of the highlights was sitting by the pool, cocktail in hand, overlooking the bay absolutely perfect

i love the breakfast, good quality and has many options

great pool and spa facilities, comfortable rooms and all of the staff were friendly with impeccable

clean great pool area. close to activities, shops. staff very helpful and kind.

wifi was poor

the hotel advertises high speed wifi yet the wifi didn t work for the whole three days i was there

next time we might book a room with a view of the pool or the marina

nice resort hotel but room service is lacking

not much vegi selection of food on room service menu.

room service was just terrible, you ask for something and you get totally different and bad thing

from the check in - no staff to help with baggage room service - we needed a bottle opener and they said you need to pay for someone to bring it to

had to go to a gas station at 11pm to buy coca colas for the night because in the bar and in the room service you could only get them served in glass

from the welcome, to sleeping

the cleaning staff and restaurant and bar staff were all wonderful

that we were that bothered, but surprised to share breakfast with a toddler as we booked especially to be child free for 24hrs :) & we thought the

magnificent sea view, very kind and professional staff, amazing breakfast with quality product.

pool too small long walk to the beach

- no 24 hour room service - this is mandatory for a 5 star hotel

self-serving +/- you can order food too (like baked egg or somethinf for free) rooms are tidy, room service okey

breakfast (scarce in options, not replacement of food when gone), services (room service, empty fridge, no coffee machine just a welcoming bottle of water)

€10 room service fee

room service was shockingly slow at over 2 hours and 3 calls

one of the restaurant was closed. piri piri. no room service

room service was slow, no offence to staff here as they did their best, seems like there wasn't

and switch, many things noted as include in the all inclusive (such as room service) were charged

room service came at 8:30pm and didn’t change our sandy sheets so we had to sleep in a bed of

resort was impeccably laid out, room service was excellent and every staff seemed helpful with a smile

it was very clean and room service was on point

helpful staff at the reception, restaurant, and room service

service was very friendly, very clean, room service every day , hotel is situated best place in portimao, close to beach , plenty of

breakfast,location,room service,gym

location excellent, beautiful beaches. everything very clean, excellent room service every day.

room service was good too and hotel staff were generally friendly and helpful

amazing room service

staff is great,very friendly and helpful,room service is fantastic so is the cleanliness​

we also tried the room service for lunch a couple of days which was great value

excellent room service food

room service charges for a can opener i didn’t but! 3 euro for everything

no kettle in room so have to order room service 12€ for 2 coffees however i asked for a kettle and did get one the next day so that

staff not very friendly , no kettle in room, want guests to use room service.

24 hour room service, but i’m not rich enough for a 6

the room service was very good

only shame was the lack of room service in the way of food, for good reason but still a small shame it would have been great

room service ended by 11pm, couldn’t even get water after that time

lovely location next to glorious beach, very clean, great room service

would have been nice to have a menu for room service or afternoon tea but otherwise very good

they have room service but expensive for just coffee

there was room service, but as a coeliac, there was, basically, only fruit salad for me to eat

no 24 room service.

the fee to order something from room service is 10€, each

of the hotel parking was reasonable and easy room service was good the restaurant was well attended and

the room service charges 10 euro tray service which is unnecessary but thats very minor

room service menu

the pool and room service were great and the views were beautiful

not much to be honest. room service was quick but food very average

also room service refused wine glasses and an ice bucket for our room which seemed very

room service food delicious and high quality

comfortable, private bathroom including shower and hot water was perfect, the property’s free wifi was great too

the kitchen equipment and shower facilities were also very convenient and easy to use

we asked at the reception and they did our laundry for a small fee and the clothes dried on the balcony within a few hours

of refrigerator in the room, on premises you could use the kitchen fridge, but each time you have to ask the staff and it is from 8-9 in the day

staff, almost all day reception open -comfortable beds and big bathroom -nice and quiet -free wifi

eur tax for every room service is outrageous

- the daily room service was efficient and kept our room in clean throughout our stay

room service until 5pm and bad coffee

the staff, right at the reception desk, and at the clubhouse bar - they were friendly and attentive to details

excellent room, shower, food at dinner, breakfast, parking

view, friendly people, nice and clean room, lovely garden and pool

fabulous heated pool, short walk down to a lovely beach

it has a lovely pool and pool bar where you can have lunch

with easy access to the beach and large size pool

friendly, great location, fantastic views, amazing gardens and pool area, short walk to a gorgeous sandy beach with, some very chilled out beach cafes

plenary of parking if you have a rental car

great breakfast, friendly bar staff, comfortable bed

large comfortable bed, nice spa (sauna and indoor pool with bubbles) (+) spa facilities and gym were excellent (+)location, the breakfast, the beach restaurant / loungers 5 minutes away, the spa room - all (+)- very quiet and clean rooms - well equipped - good affiliate restaurant down by the beach - spa with indoor pool is a nice touch - great value for money vs other resorts on the (+)furnished to a high standard with lovely decor, open plan minimalist and spacious feel, clean and tidy (+)room was spacious and very comfortable (the bed was great (+)spa the pool although wasnt warm enough to use outdoor one

just a few mins walking to the awesome restaurant and beach bar with the perfect sunset views

amenities with inground pool, secure gated access and parking

we chose room service

room service was terrible, our room was not served until late afternoon 4

we ordered room service , which was great

rooms, sparkling clean, large bed, biggest hotel gym i've ever seen

and given the pricey room tags, the clientele was mostly in their 40's + - families with kids or mid-career professionals

- overall excellent service (room service, restaurant, concierge etc (-) the staff delivered room service on time and gave advice on best wine (-) this cost doesn t include the service to the door either so it s not even room service (-)room service and staff long time to respond to any request no iron in the whole hotel they oblige (-) payment up front via strange online platform deposit for pool towels no minibar no room service after 10pm no ironing facilities limited sun loungers slow restaurant (-)it offered room service but they don't

evening was very impressive, the best that i have ever experienced, top marks to the chef and all kitchen team

/10)

only thing that could be improved is to fix the broken grate around the kids pool, little bit dangerous if you had

kids in jacuzzi, but understand as weather not good to swim in outside and kids get bored

keep in mind that if you are staying long you might get bored with the room service menu

options including room service were extremely limited for a hotel of this standard especially given the prices

room service also very thoughtful and quick

15euro for room service was prohibitive

room service took 2 hours and a half to be delivered, it was surreal

hotel is advertised as 5 star but simple things such as room service are unavailable

restaurant,bar and room service was closed and i looked at the breakfast but very small buffet not worth paying 30

room service - had to walk to get our food

no room service

the breakfast was average and the room service was unavailable for the time being.

they have a wine list for room service so you can enjoy wine on your balcony

closed on 31st october and sky bar closes at 9pm

is no wifi in the rooms only in the lobby and its not great wifi-- that's my only complaint

we had work things to check in on and the kids were unable to connect their devices which made things challenging

so if you're staying with kids or a light sleeper ask for a room that isn't facing the square

the room service isn t so great in that they don t tidy up the room

no room service

found the beds very uncomfortable and no room service or tea and coffee facilities in the

they didn t provide room service also and for everything if you need you should go to the reception

room service great

tuk tuk into carvhoiero town really does a bit to help the feet on lazy days extensive room service menu for late night feasting also great a nice gym & fitness section to cram in some

-menu at room service, no many options

room service menu poor, setting bill was nightmare and overcharged but let it go as stressful

when i got back from the hospital, they lent me a wheelchair, the room service for lunch was free as i wasn t able to have dinner the night before and had booked

the room service menu wasn't very diverse

it also has free parking for each

can work a bit more on providing quick hot water and wifi

nice and helpful reception personnel, rooms are very spacious, very well equipped

supermarket is 5 minutes away by car which also has washing and drying facilities, which with kids is a must

supermarket is 5 minutes away by car which also has washing and drying facilities, which with kids is a must

clean, comfortable, bathtub, friendly and helpful girl on reception, good wifi

fast laundry service available! breakfast was good.

), and they did a bagful of laundry overnight for a fair price

large rooms and right next door to a large supermarket. pool also available.

there s a pool but we didn t use

hotel was in the middle of nowhere and everything closed at ten you couldn t even get room service and when you could there was a 10 charge

pm), so we were unable to get anything

room service and breakfast very high quality

customer communication, nice little park, breakfast outside possible, option to opt out of room service and get a voucher for the

room, good room service selection, lovely food, excellent welcome from the guy at front desk

tiny thing, i hardly even want to mention we were slightly sad that all they had was room service for dinner it s okay because the room was beautiful

the spa facilities, the room service, the staff - all 10 out of 10

bizarrely they were offering a full room service menu including pastas, risottos and meat and fish dishes, which was what we ended up

room service wasn t that great

good restaurant and room service