room service was much faster than advised and the girls delivering it couldn t do enough to help

we chose a bar meal with room service

the food in the bar area was lovely, and we had room service which was prompt and very good value

staff weren t very enthusiastic and when asking questions or for room service it seemed as though it was over and beyond their service

ve noticed a lot of hotels don't do any of this anymore)

we had room service for evening meal and food was excellent

i m a wheelchair user and my wife and i just relax at the room and have room service for our evening meal

wasn t expecting room service food menu, but there was one

we would have like to order room service but felt that the 5 tray charge was

we opted for evening meal at the pub and had room service for breakfast, could not fault

joined so had the gap in middle of bed nothing was too much trouble for staff on duty we even had room service which was a good touch

room service available for a small charge which was great for me as i don t like to eat dinner on

up stairs from main restaurant waited to get a seat only us two in there no room service iron didn t

room service is a nice bonus and service was quick and easy

and the staff were helpful, telling me where i could get painkillers etc, and happy to arrange room service as she wasn't well enough to go to the dining room

room service was the quickest we have had and everything freshly cooked and

the number for room service as per the book is not correct

menu and option of room service was a good idea although we didn't use it

was that i couldn't get the phone in the room to work to enable me to contact reception / room service

fantastic room service and quick to come

nice breakfast included, & great to have onsite, secure parking

later we have had a lovely chat to the owner and other staff in the bar and the carpark

private parking was also added bonus, for car or motorbike

choice good friendly service, evening meals excellent ,nice choice, nice outside area, private parking, combination of old and new decor,private entrance to rooms,lovely bathroom and comfy bed

night we booked there was no bar or food provided

the staff are extremely friendly and helpful and the room service pizza was incredible

we ordered room service which was quick and delicious- really great pizza and goats cheese salad with quality

room service was very nice

perfect right from checking in to room service 10/10

spacious room, tea/coffee in room, room service.

double) resturant food was lovely, small menu so not much to choose from but we ate both nights, room service food was piping hot and just as tasty as the food was when we sat in the

old building which we love, so cosy, quick room service, friendly staff

was a maze to find, going up stairs, along corridors, down stairs and more corridors i ordered room service, which was delicious and arrived promptly within 30mins, the only feedback was trying

there they made sure that we had the room we specifically wanted from looking online, to sorting room service for our meal in the evening so we could our own company

no menus in the room for room service.

clean and comfortable room,easy parking onsite,only met one person from the staff very helpful and polite

very fast wifi

good breakfast, warm, quiet, parking ok wifi

breakfast was fantastic, plenty of off street parking, all staff very friendly and helpful

managed to arrange an early check in which was handy as we were going to a wedding

he was kind to the kids too and asked how their day had been - which was lovely

wifi didn't reach the room i was staying in

easy parking, high quality

my only comment would be the wifi wasn't great it kept dropping but i was at the end of a

rooms are comfortable and the parking is a huge bonus

wifi was poor, breakfast was not available till 9:00am.

given the wifi code as this was on the wall in the pub and i wasn't aware

because i liked how it was a bar and accommodation.

the bar closed at 21 00 pm and did not know

kitchen and bar staff very nice

room service was quick and everything i ordered arrive and

food was great and room service was very quick

breakfast room service delivery was incredibly quick

room service and food was excellent

ordered room service-timely, good food, tad pricey

room service for two days no clean towels kettle would not work water was cold most of the time

terrible breakfast. nothing hot. only continental. no room service

no room service

and room service daily

slacking no hotel information, room service, menu, hotel service info and spa, nothing in the room

parking is limited

everything was great. parking is a little tight but it s not a big issue

easy parking

lovely old world hotel, kind & friendly hosts. very good breakfast. reserved parking for guests.

parking pass when the hotel car park was full

everything room service breakfast excellent stay

or drink allowed in the room or a fine imposed of one night's stay - unrealistic when they had no room service

room service on 2nd day didn't replenish toilet rolls and straighten room/ bathroom

no room service available, having asked for it

very good cooked breakfast freshly made to order, very friendly and helpful staff, plenty of parking space, good location for local walking, cycling and historical activities

no cutlery with room service

the staff were all very polite and nice, with great room service and cleaning

room service menu

room service took longer than expected. food was slighty overpriced.

were no room service menu s provided in our room

the bathrooms are luxurious with a spa and body showers

the private spa area was truly the highlight for me soothing, quiet, and exactly what i didn t know i

place with incredible helpful and enthusiastic staff, beds were very comfortable and the breakfast was amazing

superb breakfast

great people, wonderful accommodation, stunning views and the most incredible breakfast

lovely, architecture and interior design clean friendly staff plenty of free parking 24 hour room service - service fan requested resolved quickly spacious continental breakfast spa available

riously) which was fine and don t bother with the breakfast bags -

the room service meals are fantastic and are available from the restaurant

opt out for room service

breakfast could be ordered on the morning for room service which was a nice bonus rather than having to commit to our choice the night before

the breakfast was not up to the same standard as the evening meal and service not quite as good e

easy parking

the lounges and bar were very inviting

we really enjoyed eating breakfast in the back garden area

hotel, quiet room, amazing dinner and breakfast

good off-sreet parking

location in the town centre, with parking

outside room a bit noisy but only until bar closes

hotel had just had a refurb in the dining and bar area and the public bathrooms and it is

were very helpful, location central, breakfast

amazing nights stay. bed was so comfy and bathroom is beautiful. cheap room service charge

there was a room service tray left in a corridor most of the day

we requested room service for the breakfast and this didnt arrive

am room service but got wrong room

room service food was cold drinks very overpriced

the food was great and room service over 10

clean bathroom worked nice pillows plug sockets in a decent place breakfast was fine wifi worked room

hotel, unique interior courtyard style rooms free room service from pub, food

dinner was fantastic - and they offer room service

wif is absolutely shocking if it was working properly i would have orgwrg room service but the cloud everywhere i go is

neither reception or room service answered the telephone

website said bar door and room service was available but got there and they were only doing 3 course meal which was 30 a

room service menu was out of date was told to order room service from the bar, a tad inconvenient,

are filthy the room service nearly walked straight in the room whem i wasnt dressed they didnt respond to my

wifi didn't reach our room, no room service despite website saying it was available, bathroom had broken tiles and cleaners rag

everything was great loved room service food was excellent could not fault anything.

good food - i had room service and there was extensive menu

of late night sandwiches/room service could be better; especially with parties and xmas do's going on

especially liked the fact that they offered room service for dinner and breakfast

room service food could be available later than 9.30pm

so pleaseant and friendly, nothing was any trouble for them, room service and breakfast from the restaurant on site was amazingly cooked and prepared

in room didn't work had to go to reception to order room service so kind of defeated the object really

grounds were amazing, the room was fantastic and room service was great

room service delivery fee far too expensive

comfortable in our room, we enjoyed the pool and spa, and we had both delicious breakfasts and room service

amazing staff went out of way to prepare room service food for a late arrival

kettle and tea facilities in room; lots of storage; good wifi; bar and restaurant downstairs

good location and parking, helpful staff

lovely views outside and plenty of parking

the property also offered ample on-site parking, which was very convenient

en-suite toilet to the double room, tv in each room, comfortable sitting room and well equipped kitchen

the wifi facility did not work properly

room location was straight off the entrance opposite the kitchen

sure if there was wifi and bathroom fan was quite loud but used shaver light during night so not a

cosy decoration friendly welcome everything clear - wifi, rooms, local amenities dogs accepted

room service was quick and the food was nice and hot

room service a small menu would be fine.

was so relaxing, rooms comfortable & well decorated, the room service was 11 out of 10 she couldn't do enough to make us feel comfortable little bars of

i ordered room service, which they didnt mind the evening meal was lovely

had room service for one meal as restaurant full which was no problem for them

parking was great & our room had lovely views

breakfast was tasty and plenty of options to choose from

bar snacks only consisted of crisps

a minor point only - the bar closed at 6pm on the evening/night we were there

sunday).

they should definitely expand their room service menu to include the unique traditional dishes of england, such as english breakfast,

about the property was great, room service, customer service, food, cleanliness all was

the app wasn't working to order room service as well so that was disappointing after not eating all day

room service took a little longer but understandable due to a wedding being on at the same time -

room service was inadequate

i had no intention of using room service

also we checked the room service tag for breakfast & hung it on door in time, as we had an early start and long drive

also, i asked for some cutlery in room service and didn't receive that

got back to hotel about 9:30 restaurant was closed so we ordered room service, only had pizza 40 for 2

the menu choices were very limited and i was unable to use the app for room service

room service wasn't operating i think due to a busy restaurant

great power shower, wireless charging ports and even did room service

very nice and great value in-house pizza on room service

wifi would not connect one evening

hotel with nice bar attached

room service dinner was fine but used plates etc were not removed when the room was

room was perfect, location was perfect, room service was excellent which was ideal not

waiting at reception for 30 mins and was only allowed to enter when she could tell the staff the room service order that had been made earlier to prove that she was staying there

the bed was super comfy and the room service was excellent and v.good value

24hr room service, but not a big deal

boyfriend, after ordering room service and he ordered a beer( it was only around 9pm) and they came up and said there was no (-)room service didn t collect tray when requested. (-)was a bit unlucky with the room service since they closed at 9:30 and also one of their elevators were out of order, the only (-) room service wasnt really working (+) room service food was (-)room service food (-)room service after 11pm a lot to be desired, just a choice of 3 sandwiches. (-) sunday i had no room service at all (-)there was no phone in the room to order room service. (-)room service diabolical ( ended with nothing and finding somewhere else to eat breakfast) scuffs (+)and bathrooms were very clean with excellent room service, beds extremely comfy and bedroom all modern with good tv and kettle etc

pool and spa area

pool and sauna is a great addition to their amenities

we did appreciate the free use though and the gym was an added bonus

breakfast is delish

no room service

room service and they let me borrow a phone charger

room service during our 3-night stay was a bit skimpy and erratic in detail

dogs so close to my food the staff were all lovely very welcoming and helpful we would have liked room service but were a bit nervous to ask some information on what the hotel can do in the room

size of breakfast could of been better we had a 2 night stay and room service forgot us.

very clean and amazing room service

would have appreciated being informed no meals or room service available sunday night, but lots of local places and they were very kind in providing

more room service options would have been helpful

bar team were great and attentive would

there's also an honesty bar if you fancy a drink before you head out to a restaurant on the doorstep in the trendy

and friendly and helped with carrying bags as well as supporting my personal preference of room service throughout my stay due to being clinically extremely vulnerable to covid-19

room service was a little slow, although food was very good.

good room service

to university so noisy early hours and no milk in room but available on room service request just meant we had no fresh milk for morning

no room service in the evening, had to ask for milk, sugar and coffee when the station was low

room service didn t bring sugar as they said they no longer do it

no room service, no towels 2nd day

very quick room service

telephones don t work to call reception or room service

there was no fridge, information about the hotel or room service details in the room

then there was the bar and restaurant open and room service when my body was still on different time zone

room service coming early and waking me up and again not long after when i was in the shower when

ves ordering room service or breakfast and having trouble with unauthorisation)

room service paid the extea but had to call done and get the food at separate times

and ironing board all bathroom products you could need even a sewing kit and comb fridge safe room service a swimming pool and gym they had a bar and also