room service was much faster than advised and the girls delivering it couldn t do enough to help

we chose a bar meal with room service

the food in the bar area was lovely, and we had room service which was prompt and very good value

staff weren t very enthusiastic and when asking questions or for room service it seemed as though it was over and beyond their service

ve noticed a lot of hotels don't do any of this anymore)

menu and option of room service was a good idea although we didn't use it

the number for room service as per the book is not correct

i also ordered room service wanted medium rare steak and it came more well done than i wanted so it did go to

room service was the quickest we have had and everything freshly cooked and

room service was really good and i can t fault the standard of both dinner and breakfast

we had room service for evening meal and food was excellent

we would have like to order room service but felt that the 5 tray charge was

wasn t expecting room service food menu, but there was one

we opted for evening meal at the pub and had room service for breakfast, could not fault

delighted re room service

food was great and room service was very quick

ordered room service-timely, good food, tad pricey

room service and food was excellent

breakfast room service delivery was incredibly quick

room service was quick and everything i ordered arrive and

room service menu

room service took longer than expected. food was slighty overpriced.

to use room service for food however called quite a few times and no one answered meaning a walk to the

room service is a little bit pricey and the water pressure in the day isn't as good.

the staff were all very polite and nice, with great room service and cleaning

the warm welcome, coffee machine, delicious breakfast, spa bath...loved it all

room was beautiful and the breakfast was so good my partner is still talking about it 3 weeks later

superb breakfast

incredibly welcoming and comfortable, everything thought of and fantastic breakfast

waking up to a splendid full english breakfast which had everything to offer, along with toasted tea cakes, simply delicious

or drink allowed in the room or a fine imposed of one night's stay - unrealistic when they had no room service

room service on 2nd day didn't replenish toilet rolls and straighten room/ bathroom

no room service available, having asked for it

everything room service breakfast excellent stay

managed to get late check out easily which was a nice bonus

room service for two days no clean towels kettle would not work water was cold most of the time

i couldn t see that there was any room service available.

terrible breakfast. nothing hot. only continental. no room service

move it) as you don t offer room

and room service daily

room was clean and comfortable and continental breakfast excellent, provided as room service, so we could watch england at the rugby world

room service was a little slow past 10pm

room service available for a small charge which was great for me as i don t like to eat dinner on

joined so had the gap in middle of bed nothing was too much trouble for staff on duty we even had room service which was a good touch

and the staff were helpful, telling me where i could get painkillers etc, and happy to arrange room service as she wasn't well enough to go to the dining room

event at chatsworth and reason for our stay in matlock chose hotel initially for location and parking facility, we had a very early start on the sunday, meet at matlock station, few minutes

ideal location, has private parking, facilities are perfect, the hosts are lovely, rooms are amazing, very comfortable beds

easy parking

parking pass when the hotel car park was full

lovely old world hotel, kind & friendly hosts. very good breakfast. reserved parking for guests.

website said bar door and room service was available but got there and they were only doing 3 course meal which was 30 a

and surroundings room was nice and comfortable bed, shower was fab, good value for the money, room service food was

the one good thing was i ordered room service and the food was beautiful.

no room service or answer on phone having tried at 10pm a few times, no one at reception and called

are filthy the room service nearly walked straight in the room whem i wasnt dressed they didnt respond to my

loved the cosy bar and restaurant area. plenty of parking too.

good shower, plenty of parking good wifi in room

he was kind to the kids too and asked how their day had been - which was lovely

wifi didn't reach as far as my room

parking, amazing room with super comfy bed

room service available 24hrs, including breakfast

the staff where helpful room service very friendly

especially liked the fact that they offered room service for dinner and breakfast

everything was great loved room service food was excellent could not fault anything.

great room service menu

wifi actually worked which seems to be unusual in most hotels

early check in at my request at no extra charge, room was nicely decorated and exceptionally clean

the free wifi was easy to connect and worked well in all areas

wifi signal strong and reliable

lovely big bathroom very comfy brilliant breakfast freindly staff

particularly enjoyed the room service

i had to get room service at the last minute for dinner and i couldn't get a reply to being kindly put through

in room didn't work had to go to reception to order room service so kind of defeated the object really

room service was excellent

room service was rather difficult as you need to preauthorise card usage.

hotel, unique interior courtyard style rooms free room service from pub, food

clean bathroom worked nice pillows plug sockets in a decent place breakfast was fine wifi worked room

despite someone having been in there to deposit the rubbish - this seems to be the opposite of room service

the food was great and room service over 10

would have liked room service did not have breakfast

lond hair and glasses) was very nice , professional and welcoming

the room was beautifully presented, spacious and clean, the staff were brilliant and the breakfast delicious

breakfast was lovely everything was brill plus a lovely weedding was taking place

it was very central to chesterfield and with a late check out 11 on a tuesday we had time to have a look around the town, and admire the twisted

not paying for wifi

i like the room service ease

ordered room service food and drinks

breakfast ordered on room service was eventually delivered 45 mins late after a few calls

we ordered room service which was quick and delicious- really great pizza and goats cheese salad with quality

room service was very nice

breakfast was tasty and plenty of options to choose from

and back

the staff were so welcoming and the service was fantastic from check in, to breakfast before we left

sunday).

parking was great & our room had lovely views

was a maze to find, going up stairs, along corridors, down stairs and more corridors i ordered room service, which was delicious and arrived promptly within 30mins, the only feedback was trying

rang room service for a cup that was missing and it took another call over the phone

no menus in the room for room service.

building friendly staff rooms nice but long walk to our room 2 weddings on so had to settle for room service which was still nice breakfast was top notch sausage was amazing quality for buffet

room service menu was limited but excellent food freshly

amazing staff went out of way to prepare room service food for a late arrival

we ate in the bar one evening, which had a good menu selection

free parking on-site was also very welcome

wifi very patchy

very friendly and bar staff too

good shower and everything you need in the kitchen

+ fast reliable wifi + accommodation was very nice and quiet + smart tv with accessible netflix & disney+ etc, +

room location was straight off the entrance opposite the kitchen

they made sure we didn't miss it and opened the kitchen up earlier

the hotel even had free wifi

we really enjoyed eating breakfast in the back garden area

if you stay, i would recommend eating once in the bar and once at the restaurant

we had prebooked a table for dinner but sampled drinks in the bar beforehand from a knowledgeable barman who offered me a sample of local beers before i made my

easy parking

hotel, quiet room, amazing dinner and breakfast

parking on site and on good bus service into chesterfield whose town centre hotels don't have

where in the room i could find)

wifi was poor, breakfast was not available till 9:00am.

the only reason i have gone half way with wifi is i didn't or forgot to ask for the code

kitchen and bar staff very nice

early check in staff i spoke to were nice

wifi wasn't working but for 1 night wasn't the end of the world

easy to get to, plenty of parking, always spotless and clean

unsecured wifi.

comfortable bed great wifi

room service didn't answer the phone.

room service very expensive

we tried to order room service at midnight

the hotel was in a great location- the food was excellent including a meal ordered with room service

me items are advertised as available 24 hours) but we're told they

excellent location first class room.with room service every day great staff i will call again

although i did check out the kitchen area and found it to be well stocked and spotlessly clean

there was cereal and toast making facilities for breakfast in the shared kitchen and tea, coffee and biscuits in the room as well as bottles of water for the guests which

lovely bar and the locals are a good laugh

wifi at times wasn't as strong in signal but i assume this is because i was in the room at the top

room service was second to none, as was the breakfast

rooms were also very nice and clean and beds made everyday and fresh, room service is very quick and the price that we payed was also amazing, bed was so comfy, personal

really nice room, excellent room service, great location for cricket ground concert

clean room with all the facilities we needed, including room service if needed

the room service etc was definitely worth every penny

unfortunately this didn't have a wifi connection which could have proved a problem for the three nights stay

quirky, old,well located, friendly, nice unpretentious bar downstairs, parking - and cheap

lovely, gorgeous old furniture- would be a nightmare with small kids

lovely bar and restaurant

really ,there was a nice bar down stairs and it was near the town centre

not overly impressed with being charged 4.50 room service, on top of already inflated prices

mugs in the room, only 1 towel in the room, no room service saw other rooms being cleaned but didn t clean our room even though we d raised

room service when got back on the evening of our first full day

it was also very nostalgic too to have the option to have a phone in the room and order room service which we did do

priced room service when meals were already over priced

good value for money. friendly staff. daily room service.

room was perfect, location was perfect, room service was excellent which was ideal not

waiting at reception for 30 mins and was only allowed to enter when she could tell the staff the room service order that had been made earlier to prove that she was staying there

room service was good and staff were really lovely and helpful.

has room service

boyfriend, after ordering room service and he ordered a beer( it was only around 9pm) and they came up and said there was no (-)room service didn t collect tray when requested. (-)was a bit unlucky with the room service since they closed at 9:30 and also one of their elevators were out of order, the only (-) room service wasnt really working (+) room service food was (-)room service food (-)room service after 11pm a lot to be desired, just a choice of 3 sandwiches. (-) sunday i had no room service at all (-)there was no phone in the room to order room service. (-)room service diabolical ( ended with nothing and finding somewhere else to eat breakfast) scuffs (+)and bathrooms were very clean with excellent room service, beds extremely comfy and bedroom all modern with good tv and kettle etc

good pool and spa facilities

were expensive also went for breakfast got charged 15 each for myself and my daughter 30 then we were told it was only

doesn t give you an option for late check out and i d of loved to have spent more time there

partners birthday enjoyed use of the pool

not warned about lack of room service due to covid

bed was comfy... room service good... location excellent

good room service and friendly staff

breakfast lady wasn't helpful or happy

good value with good breakfast, would stay again

room service, minimal condiments

telephone system so no room service- not explained when we checked in extremely small bathroom reading light did not work

the bath wasn t very clean.. no room service no menus in bedroom no inside smoking area

noisy, strong smell of smoke, room service food could have been nice but was cold on arrival

had a problem with the phone to order room service, however staff were really helpful and sorted it quickly for me

t that i used the room service but the fact it was there) i'm a fan of a good hotel

the 3 room service fee

24hr access to food and drink via bar and room service

room was excellent, staff were brilliant, the room service was lovely as we ordered food and breakfast

room service charge

states that there is room service on booking

no room service in the evening.

room service could have been better

toilet needs decorating, toilet ventilation blocked with dust, room service food quality could be better, and bathroom sink drain had horrible odour

there was no brochure in the room to explain air con, meal times, room service etc

clean..smells nice...nice buffet breakfast..room service good...

there was no room service, no lift, no alcohol served in the bar of the restaurant; only soft drinks

room service rubbish left in the hallway

tside my room)

room service

had the butter curry) absolutely

the bed was comfy and the room service was good.

check in and out with everything explained and every question answered i also liked the option of room service and how easy it was to contact reception from the room if i needed/ wanted anything

room service was not very good, i ordered a pizza and it was undercooked and not very good value

great room service meal

only discovered this after 9pm when getting into bed so too late to be fussing with room service

the water pressure was good and the room service excellent

hotel is very costly, no room service,food is costly

room service menu needs to have more selection.

service - but to be fair there is plenty around, when i m working i sometimes go late and want room service or dont fancy going out on my own - they do allow deliveroo- but tried it for pizza