we arrived to ample parking and a very friendly and warm welcome

well stocked mini bar and good brands for the free tea/coffee, etc

breakfast was delicious, with a great selection

we enjoyed our breakfast too

a minor point only - the bar closed at 6pm on the evening/night we were there

could not get drinks from, say a vending machine, although i presume you get get them from room service

lovely breakfast and very comfortable room. enjoyed ordering room service.

we experienced an unreasonable delay on delivery of room service.

room service is decent

of a wedding on the day, staff were struggling with room service

i did try to log on to the wifi but gave up, not being too literate with these things

there was no breakfast and i paid for breakfast and there was no wifi either.

quirky, old,well located, friendly, nice unpretentious bar downstairs, parking - and cheap

sometimes i had trouble connecting and staying connected to the wifi

very weak wifi, but this was explained by the staff.

we had room service and watched tv as we had two dogs with us

we loved the friendly staff and the room service. lovely restaurant attached

room service left the room door open after delivering spare toilet roll so the room was unsecure

amounts of black mould all around the main room windows in both rooms from a poor standard of room service and basic cleaning

room service not available due to lack of staff

excellent location first class room.with room service every day great staff i will call again

lovely bar and the locals are a good laugh

friendly staff, they honestly were fantastic despite us asking for early check in and late check out

location, loved the complimentary breakfast kitchen, clean rooms

bar is really convenient as we usually wake up to lte so being able to help yourself is really

room service rubbish left in the hallway

room service

clean..smells nice...nice buffet breakfast..room service good...

tside my room)

plugs at the bed, i didn't get a room service and bathrobes as well, but on the website says , that premium on suite include

any hotel that offers room service gets my vote

the hotel was in a great location- the food was excellent including a meal ordered with room service

we had to collect our own room service but other than that, it was great!

only had breakfast so don't know about dinner or room service but if breakfast was anything to go by i'm sure it would have been great

me items are advertised as available 24 hours) but we're told they

rooms were also very nice and clean and beds made everyday and fresh, room service is very quick and the price that we payed was also amazing, bed was so comfy, personal

really nice room, excellent room service, great location for cricket ground concert

room service was difficult to reach.

room service was second to none, as was the breakfast

clean room with all the facilities we needed, including room service if needed

had a problem with the phone to order room service, however staff were really helpful and sorted it quickly for me

noisy, strong smell of smoke, room service food could have been nice but was cold on arrival

the 24 hour room service food was not good. not as described on the menu and not cooked well.

room service, minimal condiments

room service was an issue to be answered, arranged and took ages

not warned about lack of room service due to covid

bed was comfy... room service good... location excellent

good room service and friendly staff

good value with good breakfast, would stay again

hotel room as always hk always helpful and polite and breakfast served quickly and hygiene is

wifi didn't reach our room, no room service despite website saying it was available, bathroom had broken tiles and cleaners rag

room service menu was out of date was told to order room service from the bar, a tad inconvenient,

not go to sleep before 12 and was woken up with the same problem at 7 , on the website it said room service, and we got there and said sorry no room service, room service was why i always book

and surroundings room was nice and comfortable bed, shower was fab, good value for the money, room service food was

no room service or answer on phone having tried at 10pm a few times, no one at reception and called

24hr access to food and drink via bar and room service

the 3 room service fee

would like to see slightly more choice on the room service food menu, even if just sandwiches.

we didn't stay for breakfast but we did eat dinner there and order room service once and sadly the food wasn't great- coming from someone that doesn't judge food too

the food :) outstanding, i ordered room service which was one of the quickest i have had recently and by heck was it good, image below

and attentive to our needs, did a great breakfast next 2 days, informed us cleaner off sick so no room service which was fine with us

very friendly and helpful staff, amazing burgers, lovely building and decor, great wifi

place would extremely busy,) i had a quiet room overlooking the courtyard , clean , comfy decent wifi when needed , decent shower and good breakfast, great choice of very sensibly priced food in

<[

strong wifi and tv signal

we couldn t leave our dog in our room on his own so only option was room service for breakfast and dinner

room service was great and breakfast was lovely

range of room service menu a bit

good location. well maintained grounds. dining room service was excellent.

we booked room service for breakfast for our children at 6

so pleaseant and friendly, nothing was any trouble for them, room service and breakfast from the restaurant on site was amazingly cooked and prepared

comfortable in our room, we enjoyed the pool and spa, and we had both delicious breakfasts and room service

room service delivery fee far too expensive

in room didn't work had to go to reception to order room service so kind of defeated the object really

room service was excellent

room was modern and liked you had an app to order room service (although we did not) (-) sugar and bottle opener in room online ordering room service didn't (+)stay - rooms well thought out and designed, outdoor bath very serene, good shower, good room service (+)lovely place to stay, very modern and clean, felt private and quiet which was great, room service/food was easy to order and tasted great (theres a useful app) (+) we ordered room service which comes from the bowling green inn which was amazing as well (+)2nd visit, food is superb, and we love the room service breakfast (+) room service was a lovely touch and the whole day/night was so relaxing the bed was extra large and (+) and thanking the staff for the room service food and drinks

secure parking

room, lovely hot tub, easy parking, walk to town and tissington trail, food was delicious, service was fast and friendly

information about parking, check in/out, restaurant was all really clear

short walk from ashbourne town, parking on site and quiet when the windows and doors are closed

waking up to a splendid full english breakfast which had everything to offer, along with toasted tea cakes, simply delicious

place with incredible helpful and enthusiastic staff, beds were very comfortable and the breakfast was amazing

great people, wonderful accommodation, stunning views and the most incredible breakfast

and the breakfast in the morning is one of the best we've ever had on our travels

the private spa area was truly the highlight for me soothing, quiet, and exactly what i didn t know i

the room service was excellent too

restaurant and bar downstairs! loads of food options room service fab!!

room service was excellent and hotel was very clean

value great breakfast staff at reception and bar were very friendly good food

bed and pillows crisp white bed linen incredibly cold evening but lovely and warm cosy rooms and bar with 2 log burners dog friendly also had a restaurant will be

good bar area and service

eat)

popular with locals so parking can be a bit tight early evening

very clean room and well equipped for two kids in the family room

breakfast was amazing and so much to eat

had room service and very nice club sandwich

the rooms weren t clean on arrival - bin left unemptied bed not made properly and no room service option

good 24 hour room service

room service

when asking about room service a male member of staff was rude and abrupt to the gentleman on reception who i had

room service was amazing, staff were friendly and helpful

of late night sandwiches/room service could be better; especially with parties and xmas do's going on

room service food could be available later than 9.30pm

everything was great loved room service food was excellent could not fault anything.

good food - i had room service and there was extensive menu

room service was poor breakfast was poor

30 on saturday evening and they didn't reserve so in the end had to have room service which was not ideal

helped but it was lovely to sit out on the terrace for some food with the option of getting room service if this didn t suit

room service and the rooms where lovely

room service dinner, even though we arrived late

room service last 7 days

room service was ok

comfy beds,wifi ok staff friendly

would have liked a bar fridge in the room

friendly, polite staff. free wifi. well heated room.

or drink allowed in the room or a fine imposed of one night's stay - unrealistic when they had no room service

room service on 2nd day didn't replenish toilet rolls and straighten room/ bathroom

everything room service breakfast excellent stay

no room service available, having asked for it

in a large group and found the space really good for catching up, the gardens were fabulous for kids to run around and to have a drink and chat for the adults

room service was prompt and professional, and the staff were very friendly and helpful throughout

room service we asked for some ice at 21

we had to sit in reception, so we ordered room service which was okay but not amazing

room service breakfast excellent, and checkin checkout reception staff excellent service

room service took over 1.5hrs to come so i had to cancel the food as i was too tired.

terrible breakfast. nothing hot. only continental. no room service

room service for two days no clean towels kettle would not work water was cold most of the time

i couldn t see that there was any room service available.

thing that let it down was we couldn t get an evening meal in the restaurant or even offered room service

room service was erratic

location, parking onsite, good breakfast lovely hosts

event at chatsworth and reason for our stay in matlock chose hotel initially for location and parking facility, we had a very early start on the sunday, meet at matlock station, few minutes

easy parking

ideal location, has private parking, facilities are perfect, the hosts are lovely, rooms are amazing, very comfortable beds

parking pass when the hotel car park was full

free parking

14 year old moaned about no wifi but as parents he actually had to talk to us

breakfeast was ample and very tasty, the room in which it was served was a wonder to the kids

wifi isn't the best, but it is in the countryside and we were able to get 4g so it wasn't really a

the kids loved the breakfast room

room service was really good and i can t fault the standard of both dinner and breakfast

room service was the quickest we have had and everything freshly cooked and

the number for room service as per the book is not correct

menu and option of room service was a good idea although we didn't use it

i also ordered room service wanted medium rare steak and it came more well done than i wanted so it did go to

we ordered room service and the service was great

staff absolutely lovely and friendly and helpful lovely breakfast and room service meal

only thing that let the hotel down i m sad to say was the terrible food we got for room service, whilst it was delivered in good time it tasted awful

very comfy beds, great welcome on arrival, good room service.

ordered room service and it was the best pizza i have ever had 10/10

the only thing that could have been better would be room service at breakfast time

breakfast was excellent and room service with well response

the menus, both for the bar and restaurant, as well as the room service menu, were amazing and the food was delicious

room service staff also very polite

had room service

room service was much faster than advised and the girls delivering it couldn t do enough to help

we chose a bar meal with room service

staff weren t very enthusiastic and when asking questions or for room service it seemed as though it was over and beyond their service

the food in the bar area was lovely, and we had room service which was prompt and very good value

parking was around the corner in a low cost car

everything was great! room service breakfast was excellent although a little overpriced

only after my 3rd telephone call to room service did it get delivered and luke warm without salt and pepper as i asked

in room service meals although very good are a bit pricey

room service was great, the pool was amazing and heated, and not too deep we loved how it had a

the fact you had to pay for the tray during room service