from welcoming staff booking us in to the bar staff and room service staff were all very friendly

stay, nice quiet, dark room when pulled curtains, bed was extra comfy, room service on point, staff were very helpful, breakfast was delicious

) we wanted irish coffees / a few drinks for the room but room service coudln't offer us anything

beautiful view awesome restaurant best room service for healthy fresh food overall great management mr richard very helpful kindly and

the location is great, the room service was good and the staff were very friendly and helpful

room service and if food could be delivered in room

of liked to try the restaurant food via room service but it was pricey

lack of parking no mood lighting bathroom no room service no fridge in room

read small print they take a 50 bond just in case of using room service etc.

no room service

room service was abit of a let down, as it said a certain time on the desk at reception then in the

to the bay, many restaurants nearby, very clean room, friendly staff, hotel room service was also great

room service available

most hotels are not offering any food whereas a massive plus was that this hotel offered room service breakfast and evening meal

bonus was room service

only thing i found disappointing was the room service food menu, i thought it was a bit unimaginative and little choice, this didn t

value and top quality room service food

great room service and also breakfast.

i didn t use the restaurant but i did order room service and it was easy, quick and delicious

room service was prompt

room service was amazing and the breakfast too, it s a great deal especially when you prebook

room service was poor

enjoyed the meal at room service. value for money. nice staff and always smiling and helpful.

room service had limited

the room service was also delicious

comfy bed and room service

bottle opener in room would of been nice! room service menu lacking abit for casual bites.

the room service was exceptional

friendly staff, nice size room and comfy bed. excellent food

on the two occasions i rang through for room service, the staff were keen to ask if there was anything else

comfy bed with a good room service menu if required

we ordered room service for breakfast food was outstanding fresh hot plenty of it and good variety

room service great and the food outstanding

this is the first time we have used room service for dinner and the service was excellent

everything from the room service to the staff

we ordered dinner and it came fast and the room service was efficient

i liked being able to whatsapp my room service order

the bar was shut when we got back but room service was super quick

there was no room service or restaurant on a monday either

amazing location nice hotel bar very reasonable priced room

it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

nice range on the menu in the restaurant and room service for gluten free

ordered room service

e vegan option by total mistake

value room service

view from room , room service , good breakfast choices.

staff was great, room service

room service was very polite and

good buffet breakfast. excellent comfortable room and bed. timely room service and good food.

and the room service and food was really really good would definitely recommend staying

i ordered room service and had breakfast there the next morning

room service wasn't great

the room service team also did an amazing job in catering for a couple of dietary requirements - thank

the only thing i would have liked is to have the option of milk with my coffee when i ordered room service

excellent room service and first class food

location breakfast room service

oid the brie ciabatta but pizza was

quiet comfertable room with room service

you have to come down to collect room service

a great selection on the evening room service menu

lovely room, great staff . nice pool and jacuzzi. great room service.

room service breakfast was exactly as we wanted, well cooked and warm and delivered on time

was perfect, the room with a view, room service

great customer service, so friendly! room service breakfast was lovely

large room, very clean, great room service and friendly staff!!

we didn't book breakfast or use room service but was great to have these options available

room service food was of very good quality

parking, room service menu and no telephone in room

also had room service which was very good overall a very enjoyable day and night at this hotel would

room service very reasonably priced

lovely room and great food. room service excellent

didn't make use of room service as we had dinner reservations prior to arrival, but the menu items looked delightful

we had room service which was delicious

their room service is to die for

room service breakfast is a bit small

the breakfast was delicious,and room service was great

room service always looked for a reason not to clean the room

staff were friendly and the room service ordering via mobile was excellent and convenient

room service took a good while but when it did come staff were very apologetic and food was great

room service fee

room service food a bit expensive

staff were very friendly and helpful and the rooms were immaculate. loved the room service.

i really wanted to try the room service but i found the food too expensive.

a simple menu for room service would be good

opportunity to have room service meals if required we will be back again when fully open to enjoy all the

didn t eat in the pub as planned as too tired unfortunately, but room service was excellent

did not realise thursday was quiz night but room service good.

the owners were very accommodating as i arrived late and they were happy to arrange room service for me

we had a lovely room and had the option for room service, comfortable and we slept very well too

very clean, modern and comfortable. staff were great and ample parking.

the restaurant was full and couldn't seat me so asked for room service

had room service and the food wasn't very warm

room service trays were left in the corridor from my arrival on the night and were still there at

times i had to wait for things - the room service line took ages to answer on all 3 occasions and often there wasn't anyone on the

room service plates still outside peoples room doors the next morning

used room service which was prompt and good quality food

the dinner room service menu was great too

breakfast and room service food were excellent. staff were lovely. no complaints with the room

very clean and room service is daily, so after a hard day at work you are opening the doors to a nice and clean

though room service eating rather limited in choice

this last trip i tried the new house burger for my room service dinner

food was lovley, breakfast, room service and evening meal

room service was good too

limited room service and dining menu, wi-fi rarely worked in my room.

toiletries or room service menu in the room

room service only serves until 10

the spa treatments, evening meal in the restaurant and room service breakfast

room service was excellent

restaurant was full but had the option to eat at the bar or room service for extra

currently going threw a problem with the hotel for charging me twice and my girlfriend once for room service that we only ordered once and it s taking quite a while for the hotel to refund

ich you can t make because you didn t sleep one bit) and no room service available either

we have stayed in many hotels in w/s/m but this hotel ticked every box for us including room service which a lot of them do not offer and they are so

any as you have to book a time

ich you can t make because you didn t sleep one bit) and no room service available either

any as you have to book a time

room service was excellent, hotel was in a good, central location for the beach and the town

when booked it said the hotel had 24 hour room service. it does not have room service.

, was not happy with room service stayed 7 days , had to ask every day for tea sugar milk , towels and rooms service had

hotel has room service but there was no lead on the phone so you could not contact them

no room service, we ran out of toilet rolls but reception were helpful in this

the rooms were big and the bed was very comfortable with great room service

the dining room service was exceptional - as was the food

room service was good and service was quick

provided room service for me and really went above and beyond to help us

the dining room service again was very good and the

-staff -swimming pool - spa -food plus room service amazing - location - breakfast

there was a handout on check in noting room service was available but no brochure or any details on what that included, or anything

we ordered breakfast room service and was very impressed on how it was hot on arrival and on time we will definitely

service was generally very good, although being unwell, i d decided on room service and was more or less told i should go down to the bar to see what was on offer, then

the duration of my stay and as i was on my own i didn t really want to go out, i would have had room service but there wasn t any

bar and restaurant staff were very helpful, food was reasonably priced and very good

but personnel from the bar help me

good location to the m4. good car parking and friendly bar staff.

in the bar friendly and helpful didn't think they were linked to hotel but still helped during opening

there was a dj in the bar that played until gone midnight, we felt like we were in a nightclub - no mention of this on

which was a converted bedroom ud83dude44 restaurant was closed but would do a room service ud83dude44

i could not get food from the restaurant or even a sandwich from room service as the kitchen was closed

no phone in room, no room service

there were no robes in our room and room service was very expensive

plates left outside doors in the corridor and not collected by room service until after we went down for a meal at 6 pm

we had room service for our evening meal which wasn t enjoyable at all was very dry and the chips were

just think there ought to be menus for room service in the rooms,no tv instructions in the room you couldn t get menu for tv channel

no room service is saddy waddy but friendly reception man gave us snacky wacky

i got charged 5 for room service which i couldn t believe as the hotel was so quiet

ordered champagne for room on arrival, no champagne or phone to call room service,

ok, you could room service, but seemed pointless them being there

breakfast not available as room service

didn't tell us any information like what time breakfast was served from and till or if room service was avaiblbe ect

used room service and found it efficient

restaurant not comfortable to sit in so had room service the second night

menu could ve done with some simple and more filling dishes (we had to order room service after dinner and i wouldn t consider us a big eaters) (-)only upset was being charged an additional service charge when we did not have room service (+) wonderful room service, staff are always friendly (-)maybe a bit more variety on room service menu, but still beautiful! (-)the room didn't have a mini fridge for our cold stuff and that when we had room service 2 nights in the row no one came to collect the dishes and when the server brought our (-)charged us 11 for a bottle of water through room service (+) sticky toffee pudding on the room service menu was lovely (+)lovely staff, room service amazing. food could have been hotter but delicious (+)facilities in room - biscuits/tea and ironing facilities lovely staff - couldn t do enough room service is fantastic bed (+) very good breakfast and evening meal room service (-) tried to order room service and told harshly that it s not available

wifi wasn t blindingly fast

children s menu available so very limited options for kids, very expensive for drinks, charged 5

children’s menu available so very limited options for kids, very expensive for drinks, charged £5

hotel lovely staff accessible rooms very accommodating restaurant bar lovely food &

on the first evening we had to have room service because of high winds and rain closed the outside marquee

menu in the room which i tied to order from, and i couldn t get through to reception to order room service, it was a very busy time due to it being caerleon festival weekend

breakfast was lovely and room service was on time

it would be a nice touch to have the option to have breakfast room service to spend more time enjoying the little garden

no room service or availability of snacks after 8

om people s room service) which weren t promptly cleared

excellent room service

i loved the pad restaurant, the spa facilities and room service options. the hotel was amazing.

and the food was very fancy and unfortunately very rich and not too my taste although the room service we did have was lovely

for bottle of complimentary water at check in, it didn't arrive, so rang room service and requested again

room service menu not that special & a bit expensive for what was offered and what it tasted like

nice breakfast and a quick room service

the bar staff were very welcoming and the bar snacks were very reasonable as was room service

the charge for the tray to room service

quick service for room service and bringing baby cot

clean, modern and comfortable with plenty of parking space

plenty of parking spaces even though it was the carabao cup final and a lot of people went to the pub to see

was good even though it was over a pub the locals moved to another part of the bar from 11 o clock and i was unable to hear

wee bit noisy but stopped when bar shut at 10pm so not much inconvenience

location , parking and welcome by staff , all polite and friendly

the room / bed shower was very good. room service was quick. the food was top class.

room service took over 45 mins to arrive

pay for parking and room service charge of 5!!!

bar food was great

the gym is far too small, it almost seems pointless to even call it a fitness suite

30pm we only had room service as an option

i really like the room service. i could order late dinner and it was delicious

room service was a bit slow

room service took 3 hours, but they made up for this by not charging me for my parking

beautiful room and the breakfast room service was lovely.

room service available up until late easy check

had room service for dinner- arrived promptly , was hot and a great steak

excellent staff, great rooms, nice room service breakfast

we asked for room service, toiletries were not replaced, towels were not replaced

we had room service for supper which delicious and so easy to order using the qr code in the room