clean, friendly, waiter particularly good. parking very easy, good overnight stop.

fantastic location with secure parking, restaurant and bar with a great breakfast

breakfast was amazing on sunday

standard hotel breakfast

breakfast was excellent, staff helpful.

good location, free parking and adequate for my purpose

it's a good choice if you travel by car because there are several parking spaces in front of it

the staff were very friendly, the bar was 24hr and breakfast was huge and quite cheap.

staff and customers were all very friendly and understanding with the kids

staff and customers were all very friendly and understanding with the kids

room service was excellent

with a nice bar there too

the gym and spa were closed often.

pool was great

gym equipment no running treadmill and the pool was out of commission pretty disappointed on that

bars, room service)

i assume this was because it is out of season

there was no 24 hour room service

upgrade to the suite the buffet breakfast the spacious room the room service giving by the nearby restaurant, part of the property the hotel's garden and outdoor

strengthened the feeling) breakfast was rich enough for a skiing day in sierra nevada and the spa

d no smell in the hotel) wonderful terrace with a swimming pool and beautiful view from there on the forest, mountains and city they also serve an amazing

parking right in front

parking is on street but ok

there is an honesty bar and fresh made cocktails available in request

they were extremely friendly, quiet

the wifi was not great

the wifi was week in the room

the aircon wasn't too affective apart from that great value hotel would 100%

we arrived early and they were kind enough to let us do an early check in

of wifi connection, reception staff just said it was the router, sorry nothing they could do

in explaining the staff over call, and after paying so much i still had to pay extra for room service

room service was good

tel description mini bar in room , but only one small bottle of cava and

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

30 called for room service for drinks

to order room service two nights in row and no answer

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

excellent room service & hotel staff

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which i have

there is nothing called room service

room service and customer support

evening room service available for bar type meals at good rates and again accessed by whatsapp

room service and cleaning.

the room services have taken these dirty wet towels, rolled them up and put back to the sink as they

there is a basic breakfast included and room service

for 5 min, no sound proofing

e a person there to greet you), room service and breakfast

i wanted 24 hour reception

surroundings with nice restaurants, room service was a plus

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

there was no closet with doors in my room, just a bar with hangers.

wifi was very patchy on the third floor

wifi spotty

near tapas bar and in heart of el centro.

bar in the hotel was not really open and it didn't have a full selection of drinks available

in the presidential suite and it had great facility and space for my family members 4) fast room

good breakfest, excellent service from all staff!! good room service

room service touches

room service breakfast was good

room service food was average

and personnel, unmatched & beautifully appointed design, delicious breakfast & outstanding room service as well as its cleanliness impressed me

we ordered a room service and the food was not so good for the price.

there was no 24h room service, the rooms were old and the air conditionnong loud, the welcome package was not there

were great though) - the room was quite small for 3 people - would have been ideal for 2 people - room service not

in room service was very tasty, and not as expensive as i would have thought

central in the city centre and close to some attractions and the breakfast

breakfast limited

limited seating for breakfast which if busy would be a problem

breakfast was nice and included in our stay

breakfast is good and personnel good

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

great roof top bar with view of the alhambra

it had a tv and wifi

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wifi was spotty.

room was a decent size, staff were friendly. room service was also good

i would like room service to be available

no room service. limited breakfast

not sure also if there is room service

the windows are not sound proof. there isn't room service.

only thing that was bad for me is that when u call the room service they don t know how to speak english, well i know that this is almost everywhere in

room service breakfast was poor compared to my last stay in december

room service charges for cutlery or any request for basic items

we don't know why, so we were forced to take room service from another, smaller restaurant where the offer was weaker

breakfast and hotel facilities in general were great. room service was excellent.

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

wifi quite slow.

wifi was very erratic

wonderful staff, great bar downstairs and excellent location

the wifi was really not good, very intermittent .

we had room service one night that didn't really meet our expectations.

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

room service if you order food, good breakfast, cost 20 euro per person if not included in the

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

room service refusing to bring up ice bucket rather told us to go down to restaurant

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

location was very convenient and the daily room service and cleanliness excellent.

no parking and no room service, but central location has tons of options

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

location, wifi, cleanliness, leaniancy with checkout, communication.

the hot water, water pressure and wifi are more than adequate

comfortable bed and good wifi

great location. very good wifi. great shower. very clean. good breakfast, although boring.

the reception the signal was ok, maybe it was only my room)

we had a room with the balcony and the wifi was terrible.

wifi was a no-go for any video call.

could not get wifi except for a little while at start made life very difficult

kitchen public area is great if you want to microwave your food or have warm water for drinks

also good wifi

air con very good, wifi excellent

room service

room service was prompt

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the hotel with pleasant helpful staff

the pet friendly bar was ideal for breakfast and tapas.

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

homely and clean. all the details ! excellent room service. true luxury! small and friendly

50 euro surcharge per person for room service

choice of room service was poor

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the location is perfect for seeing granada

great breakfast. hotel arranged a private tour at the alhambra

the breakfast was delicious and enough to fill you up before a day of exploring the city

the tv did not have international news in english but as the wifi was good i used my laptop instead

the wifi connection was always good

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

the location, the hotel itself with its nice decoration, the large and nice room, the very good breakfast, it's kind staff

liked the staff who were very responsive and breakfast was perfectly acceptable

the location was very good to see the sights. it has a roof top patio,great breakfast.

breakfast is great

room service on a daily basis

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

wifi was not working. the breakfast was very simple. i missed vegetables.

they even offer laundry services, which we needed

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

hotel, room, restaurant, bar, and room service are truly incredible

room service was great

he enjoyed the room service a lot :)

couldn t get a decent coffee, didn t appear to be available via room service

hotel room was very clean, beautifully decorated, comfortable beds and excellent room

the breakfast is excellent, lots of food choices on bar menu and room service

room service was expensive.

24 hour room service not as stated

the breakfast was poor, we asked for room service and everything was cold :

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have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

room service lady found it and reached to us right before we boarding taxi to train station

room service was offered for breakfast that only cost 3 so it was nice to have this as an option

nice suite for kids

the wifi is a bit slow, and breakfast is not very varied.

there is even a gym if you want to work out during your holiday

a well equipped gym and beautiful roof top deck are also available

- the rooftop bar had a good menu, good service, good view, and accepted our diners club credit card

the roof bar has great views of the center

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the view

good wifi, clean, helpful staff and spacious quiet room

breakfast had good varieties including veggies

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so close to all the big attractions of granada

spotlessly clean, super friendly staff, great breakfast

breakfast limited

very friendly staff beautiful interior great restaurant & room service near alhambra

room service was great

reception, parking service, room service, cleanliness, friendliness of the staff.

there was no food menu to suggest if there was room service available

the room service has an eye for details, which nowadays is quite exceptional

wifi and breakfast was also okay

shower was good with plenty of hot water and the wifi worked well

location in the very center of the city. fast wifi. very good price on booking.

wifi wasn't great, if you need wifi for business then have another option with you

wifi didn t work. the staff tried their best to fix but failed.

u'll have to order those from room service for extra charges)

excellent value for money - even the room service prices were great value

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

the prices for room service were reasonable

they also make a good cup of tea and do room service as there are no facilities in the room