super welcoming and nice staff, right off the highway, spacious parking available

nice extra with the free bar of champagne and popcorn

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

such friendly and kids friendly staff!!

the snack bar provided good menu of light meals

nice breakfast

it didn't have an outdoor pool area with sunbeds - there is an indoor pool, but i think you had to pay extra to use it as it

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

the spa bath was very relaxing

nice welcome by the staff, comfortable and spotless bedroom with balcony, awesome location, nice breakfast

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for our

free parking is a plus as well

easy, onsite parking

plenty of car parking

situation and parking facilities are excellent the property is situated in amongst vineyards

nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

euro / 2 people / day, bb in june 2021) 7) free parking in the fenced area of the guesthouse 8) a lot of walking routes right next to the

parking is a bonus

great wine the staff is great, especially carla was fantastic very quiet relaxing night parking on

friendly staff ease of parking, comfortable room and excellent breakfast

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

have made the same comment that it's a shame that the room service menu is not a little bit more comprehensive

limited food options, only room service

i wish they had a better room service selection

breakfast is excellent

f season) and no bar it can be a little boring in the evening time if you are not

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

room service menu is rather limited

food at every meal whether akelare, room service or oteiza

left the staff rushing around multiple errors on our room service orders

the room service hamburger was delicious as were the little extra touches you d expect from this

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

bar below was convenient, eroski market almost next door

-free parking

very handy for the amusement park if you have kids - but not close as to be intrusive

the availability of a laundry room was unexpected and useful

there was a family who let their kids run about until 10

the free parking with always free slots

the free underground parking is a huge bonus

spacious room, confortable, parking available. also, they were so nice to us.

staff room service

room service but we wanted a light meal in the evening

the room service food was of a

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces of cardio kit

ow and unsecured); the key card for the room often didn't work.

tapas bar was awesome - food extraordinarily tasty

were told the bar and restaurant closed at 10

a bonus is the restaurant bar downstairs

wifi not good

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

no tea/coffee facilities in room or room service. continental breakfast very expensive.

i tried the room service on my first evening after a long day, the service was quick although i didn't get my

great room service with reasonable prices

also restaurant was good and great room service until late in the evening

dog with us so not allowed in any public area of the hotel, which we understand unfortunately the room service menu was very

room service excellent

room service stopped before 10:30

we ordered room service and it arrived promptly and was very tasty

minutes walking distance, alternative was room service

fantastic friendly staff amazing food and room service

maybe longer room service times if the bar / food options are closed downstairs

answer at all after several calls) and no assistance from the reception in that

balcony, separated toilet/shower, large shower, room service

we had some problems with room service

we tried twice to order room service, but it was not available.

the hotel accommodated our early start on one morning by providing room service breakfast

everything except the bar service. relay perfect room, wonderful staff and super clean

breakfast was delicious and the welcome drink at the bar was a nice touch

excellent beachfront location and breakfast, clean and not crowded, very helpful and kind staff

the breakfast could be better.

it was a great stay with wonderful rooms and super nice room service staff

wifi was terrible in my room

breakfast served to table due to the virus but with a wide selection of food

breakfast was fine

wifi worked well

no room service after 10

room service coffee could have been warmer

not offering room service

the room service breakfast was excellent and very generous

all good but strange there is no room service in a 4* hotel

expensive breakfast for room service

poor room service options

delicious food in the restaurant/room service too

room service food was shocking.

no room service or bath robes

amenities eg: room service, bike hire. friendly welcoming staff.

limited selection on the room service menu and limited times to order but that is only minor.

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

a separate space where the kids could sleep

erican kids with absolutely no manners) and putting them in rooms on the same floor as

view, amazing staff, room service menu also decent

great room service

breakfast with good view out over the concha good room service good cuisine in restaurant excellent outlook from sea view balconies extraordinarily

food service is moderate but room service was excellent

room service has limited options

staff, comfy stay, great parking and also dog friendly

plenty of free parking

good location, with parking

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

we loved the bar downstairs and the

great location to visit san sebastian. nice as a pension! cleaning room service every day.

also, the wifi doesn t work either

wifi was quite slow.

took our own tea bags)

small but clean and comfortable room, good wifi, very nice and helpful staff.

poor choice of room service poor choice of food and wine and champagne on roof terrace

24 h room service

room service was not very good

room service was good w free champagne and water offered in the lobby

room service very expensive

room service was very thorough and the staff engaging

wifi in our room in some places was not that good, so if you need high speed, you must be in a

nuary)room

wifi,, was a pain

wifi is not too good dometimes

the wifi worked great

location, staff, breakfast and our room

location, modern decoration and delicious breakfast

brilliant location, class views, zero noise, the breakfast is unreal, proper good food

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

room service was held open beyond closing so that we can be served with delicious basque choices

the staff was super accommodating and welcoming; our room was comfy and the room service from narru

we loved the comfort of the bed and pillows, the blackout blinds, the food/room service and attention to detail

room service options limited only to michelin star narru

we couldn t find how to have room service either and it was one of those nights where we need to eat without drama or going far