we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

staff excellent, beautiful hotel and spa pools, lo a n of mountain bikes free, fab food and excellent value, secure parking

room and breakfast

breakfast is very poor and not tasty

location right by the beach, with a few bars and restaurants nearby

great parking

easy parking was a great bonus

lots of parking available thank you guys for a memorable stay and we would highly recommend this as a

ough limited choice to

such friendly and kids friendly staff!!

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for our

free parking is a plus as well

easy, onsite parking

plenty of car parking

situation and parking facilities are excellent the property is situated in amongst vineyards

nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

euro / 2 people / day, bb in june 2021) 7) free parking in the fenced area of the guesthouse 8) a lot of walking routes right next to the

parking is a bonus

great wine the staff is great, especially carla was fantastic very quiet relaxing night parking on

friendly staff ease of parking, comfortable room and excellent breakfast

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

have made the same comment that it's a shame that the room service menu is not a little bit more comprehensive

limited food options, only room service

i wish they had a better room service selection

breakfast is excellent

f season) and no bar it can be a little boring in the evening time if you are not

bar below was convenient, eroski market almost next door

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

food at every meal whether akelare, room service or oteiza

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

the room service hamburger was delicious as were the little extra touches you d expect from this

left the staff rushing around multiple errors on our room service orders

room service menu is rather limited

-free parking

very handy for the amusement park if you have kids - but not close as to be intrusive

the availability of a laundry room was unexpected and useful

there was a family who let their kids run about until 10

the free parking with always free slots

the free underground parking is a huge bonus

spacious room, confortable, parking available. also, they were so nice to us.

staff room service

room service but we wanted a light meal in the evening

the room service food was of a

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces of cardio kit

ow and unsecured); the key card for the room often didn't work.

tapas bar was awesome - food extraordinarily tasty

were told the bar and restaurant closed at 10

a bonus is the restaurant bar downstairs

wifi not good

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

no tea/coffee facilities in room or room service. continental breakfast very expensive.

i tried the room service on my first evening after a long day, the service was quick although i didn't get my

great room service with reasonable prices

also restaurant was good and great room service until late in the evening

dog with us so not allowed in any public area of the hotel, which we understand unfortunately the room service menu was very

the hotel accommodated our early start on one morning by providing room service breakfast

we loved the breakfast, with options of having it downstairs or in the room at no charge.

overall, one of the nicest hotel staff ever met, even though so professional, either at the bar or the reception, with a special 5 stars aaa mention deserved by the receptionist marin

excellent beachfront location and breakfast, clean and not crowded, very helpful and kind staff

we thought the lack of spa or pool would be an issue, it really isn't

we tried twice to order room service, but it was not available.

bar / room service was a bit chaotic - suspect it was slightly understaffed

room service was very limited, we asked to have a fresh coffee and orange juice bought up to the

balcony, separated toilet/shower, large shower, room service

answer at all after several calls) and no assistance from the reception in that

poor room service options

room service food was shocking.

delicious food in the restaurant/room service too

room service hours were hard to figure out

room service was easy and fast parking was easy and secure and available staff friendly and

food service is moderate but room service was excellent

great room service

view on the bay very good room service and very professional team from concierge, people at the desk and lady at the room

amazing location, right at the beach, and helpful staff. spacious room and prompt room service.

complimentary for such an expensive hotel - ordered a bucket of ice from room service and cost 3 euro

poor choice of room service poor choice of food and wine and champagne on roof terrace

quality and price of the food of the room service

did not make use of it though)

excellent bar and room service

24 h room service

the staff were so helpful and they arranged room service for us when we arrived after a long day of driving

comfortable and modern hotel, good room service, staff was friendly and keen to help.

good breakfast, great room service

t must choice) or food delivery service

fantastic friendly staff amazing food and room service

perfect location, nice staff, new hotel, great breakfast

location, staff, breakfast and our room

brilliant location, class views, zero noise, the breakfast is unreal, proper good food

location, modern decoration and delicious breakfast

staff, convenient location, clean, breakfast

it was a great stay with wonderful rooms and super nice room service staff

excellent breakfast, comfy bed, easy to walk everywhere from here

excellent wifi connection

were very clean, nice big showers, and good wifi

breakfast was fine

no room service after 10

all good but strange there is no room service in a 4* hotel

the room service breakfast was excellent and very generous

breakfast is not available for a very long time, there is no room service outside of breakfast hours which personally i find ridiculous at a hotel of that price

not offering room service

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

amenities eg: room service, bike hire. friendly welcoming staff.

limited selection on the room service menu and limited times to order but that is only minor.

a booking of a huge group of kids

fantastic breakfast and nice little extra touches in the room and a very comfy bed

room service was very thorough and the staff engaging

location, cleanliness, hot shower, balcony, wifi, warm

wifi,, was a pain

nuary)room

strong wifi

great location to visit san sebastian. nice as a pension! cleaning room service every day.

there wasn't any wifi and signal wasn't great in our room but this really didn't bother us.

also, the wifi doesn t work either

small but clean and comfortable room, good wifi, very nice and helpful staff.

good wifi and kettles and mugs are available on request

hotel in a brilliant location with fabulous restaurant/room service

the staff was super accommodating and welcoming; our room was comfy and the room service from narru

e hotel's restaurant) was to die for

room service was held open beyond closing so that we can be served with delicious basque choices

great hotel. great staff. amazing food/room service. great location.