10 of us only had sets of towels for 4 people total 2 per room and we stayed overnight and had no room service the next morning like new towels garbage out nothing

up whem your miles away from home isnt always easy so being in a hotel and having staff and room service maids really avtually being friendly and show concern and care means alot

i also liked the bar and restaurant that the hotel have, with the option of ordering room service

apparently when room service comes, they don t clean anything because it was filthy

it was a good location near stores and they had room service.

fact that we got a restaurant coupon one for every day we were there and the fact that they had room service

vouchers and then after calling for 3 hours in the morning i was told they were not providing room service this week

room service was excellent. room was spotless.

just had a few problems with our room, no room service menu, air conditioning didn t work well at all, plus is was very humid in our room

plug in for coffee pot did not work; no information concerning amenities available in room; no room service menu or prices

there wouldnt be any daily room service with our stay

we had to stay another night just for the kids to go swimming and they couldn't eat ud83dude12 no room service no nothing and i payed for

room service

didn't like how the staff was acting rude no room service ud83dude12 nothing it was a problem for us to eat and

menus in the rooms leading you to believe you can get food but the restaurant is closed even for room service

the room was roomy & great room service.

the room service was a little spendy but well worth it

very few food options, no room service, no gift shop, no airport shuttle

phone in room didn t work either so couldn t call front desk or room

room service brought us up the absolute best new york cheesecake we i have ever had

handles missing or falling off, large stains all over in hallway carpets, mildew in bathroom, room service we ordered never showed up due to massive understaffing

we tried to order room service, and despite saying they offered it, they made us instead order a to go order and come

staff, huge, comfortable rooms, room service

room service was late and inconsistent

finally after calling the kitchen/room service some one answered

watch for the peak times for breakfast and lunch/dinner; the seating can fill up very quickly (room service is an (+)but breakfast and when i ordered a chicken harvest salad i had everything but the chicken for room service (+)breakfast, clean rooms, fast room service, newer building (+) twice we called to front desk room service and they never brought any extra pillows or blankets (-) two of four nights room service didn t show up

fulls were just not quite big enough for adults with older kids

the pool was great for our kids

pool being closed

kids had fun at the pool

also said there was room service but no menu's so i don't understand how this would work

room service shut down due to inclement weather

clean, and cheap room service.

room service consistently did not supply us with the correct number of wash cloths to meet the

great location and a great breakfast area!!!!

the room price was a little on high side initially, but services and shuttle transportation made up for the difference

the shuttle to and from the airport was wonderful

the convenience of shuttle service to event we were attending and the easy access to casino

the elevator and the washer in the laundry room need to be better taken care of.

it was a great time. loved the beds and the breakfast. the cleanliness was great.

no room service everything closed

to and from chi was very nice and prompt checking in very helpful and fast room service food was

the cookies and brussel sprouts off the room service menu were bomb

then we went and ordered room service and i opened up a mike jug and took a drink and the milk was coming out in

room service

we called room service for more but a guest shouldn t have to do that

no room service so it was convenient that there were also restaurants downstairs

was very comfortable, dinner at 360 steakhouse was fantastic, room service was awesome, and the casino was great

offer deals but when you check in do not seem to honor overcharge for room and no room service, advertise restaurant, what s in the casino

no room service as they stated they had

attempted for 45minutes before 10p to contact someone to order room service to be told at 10p that theres nothing they can do but i can feel free to travel to kum

room service during breakfast was a perfect 10

food for room service wasn t the best it was very salty

d i like salty food ) and their wasn t many

besides the fact the you had to call room service for water cause not even the water fountains were on which is understandable given the

we stayed 3 nights,no room service

not able to get room service as promised

room service ends at 11 which is about the same time the concert ends and they don t have a

i did not do room service

we ordered food from room service and it took an hour and a half to get to us

plenty of towels, pool, exercise room, cafe spot to order from with starbucks

nice rooms, nice cleaning, gym good, pool good,

good fitness room and laundry room

my kid couldn’t swim the first night of our stay because a large group of travelers- i think a kids sports team- were terrorizing the pool area

kids enjoyed the pool

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice and hot but only one washer and one

simplicity, gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry

the window was open on the 3rd floor and maybe bc they knew it wasn’t working, but with little kids, i could see it as a hazard/safety issue as the screen didn’t fit very good

nice room and breakfast. really enjoyed my stay.

breakfast ended early and could have been a little better.

the price the location. and the. parking

how to get into the parking lot

early check in

place was filthy from parking lot to the building to the roomsaid service maybe once a week hadtoo clean room myself

there were very rowdy kids right next door and in the parking lot

room service neither picked up dirty towels or left clean towels

staff was very nice although none of the room service staff i dealt with spoke any english

no room service for the entire 3 day stay

i really like the selection for breakfast! something for everyone.

, there was no guest book in the room to tell us about wifi passwords or that they have smart tv's but disabled it due to potential security risks, or

cleanliness, pool, breakfast was superb!

the pool was down but there wasn't a sign on the door so we tried to go swimming and realized the pool

clean rooms, well designed. clean fitness center.

loved everything about this hotel, the hotel was clean everywhere, the breakfast was very good and my room was clean and nice size room with a king size bed that was a

breakfast was good

wasn't very clean, room service dishes outside the room doors lining the hall our whole

there is no room service, or changing of sheets

said online they had room service, they don't

room service was so slow we had to

second room was clean, but room service did not come clean/tidy up the room or bring more towels

room service

limited kitchen space, no elevator, breakfast hours, poor room service, room wasn t clean entire stay

room was very clean and the room service and cleaning crew were very friendly and nice

breakfast was good but should have more covid protocols as far as masks being worn, switching of

casino was nice

room service was good

we arrived late afternoon there were still bags of trash and room service items along hallways as we went to our room

my husband and i wanted to order room service

great food from room service

to covid restrictions, room service was not available during our stay