no room service for the entire 3 day stay

room service neither picked up dirty towels or left clean towels

staff was very nice although none of the room service staff i dealt with spoke any english

toast, there isn't actually french toast but the breakfast is great, half hot half cold and the pool is wicked sick

if you enjoying gambling there is a nice casino within walking distance

room was very clean and the room service and cleaning crew were very friendly and nice

room service

limited kitchen space, no elevator, breakfast hours, poor room service, room wasn t clean entire stay

cluding calls on computer with

can t beat the location, free shuttle service, wifi, and breakfast! the room was great too!

nice rooms, nice cleaning, gym good, pool good,

all the noise from kids running up and down the hallways late at night

noisy ppl slamming doors kids running around

no hot tub/whirl pool in swimming area

kids enjoyed the

nice fitness center.

the pool was down but there wasn't a sign on the door so we tried to go swimming and realized the pool

breakfast was good

pool is very small

secondly, 2 of the 5 machines in the fitness center were out of order

we called room service for more but a guest shouldn t have to do that

was very comfortable, dinner at 360 steakhouse was fantastic, room service was awesome, and the casino was great

no room service so it was convenient that there were also restaurants downstairs

did appreciate that everything was very quiet - did not hear other guests or room service

no room service as they stated they had

the pool was excellent for the kids and we all loved the room!

the convenience of shuttle service to event we were attending and the easy access to casino

woke up kids and adults

breakfast was very good

was family next door with kids that was pretty loud and the walls seemed thin

room service shut down due to inclement weather

room service consistently did not supply us with the correct number of wash cloths to meet the

clean, and cheap room service.

also said there was room service but no menu's so i don't understand how this would work

all the loud baseball kids that were there, made it hard to eat breakfast.

room service never came to clean our rooms and i had to go get additional towels myself

the room service was a little spendy but well worth it

room service brought us up the absolute best new york cheesecake we i have ever had

also room service wasn't available that day, unfortunately

phone in room didn t work either so couldn t call front desk or room

besides the fact the you had to call room service for water cause not even the water fountains were on which is understandable given the

room service was extremely prompt

d i like salty food ) and their wasn t many

room service during breakfast was a perfect 10

room wish they can put at least 6 bottles of water in the mini fridge instead of having to call room service which never showed up, was busy that night tho

we ordered food from room service and it took an hour and a half to get to us

room service ends at 11 which is about the same time the concert ends and they don t have a

not able to get room service as promised

i did not do room service

we stayed 3 nights,no room service

watch for the peak times for breakfast and lunch/dinner; the seating can fill up very quickly (room service is an (+)but breakfast and when i ordered a chicken harvest salad i had everything but the chicken for room service (+)breakfast, clean rooms, fast room service, newer building (+) twice we called to front desk room service and they never brought any extra pillows or blankets (-) two of four nights room service didn t show up

fulls were just not quite big enough for adults with older kids

pool could be a tad larger, but all was good

the rooms were were nice as they were divided so my kids could stay up later while i went to bed

the breakfast is great, even have an omelet bar that also serves pancakes

location is awesome, good breakfast, staff was outstanding. had a wonderful trip!

nice room and breakfast. really enjoyed my stay.

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice and hot but only one washer and one

it looked like the staff's kids were all having breakfast

breakfast ended early and could have been a little better.

could not figure out if there was room service.

then we went and ordered room service and i opened up a mike jug and took a drink and the milk was coming out in

no room service everything closed

room service was quick and the food was very good

room service

room service was late and inconsistent

we tried to order room service, and despite saying they offered it, they made us instead order a to go order and come

ice had to be delivered by room service and was not very timely

handles missing or falling off, large stains all over in hallway carpets, mildew in bathroom, room service we ordered never showed up due to massive understaffing

meaning also no room service

room service

didn't like how the staff was acting rude no room service ud83dude12 nothing it was a problem for us to eat and

nothing about it even though there was a covid-19 update on the website just failed to say no room service or breakfast or pool closure

menus in the rooms leading you to believe you can get food but the restaurant is closed even for room service

we had to stay another night just for the kids to go swimming and they couldn't eat ud83dude12 no room service no nothing and i payed for

10 of us only had sets of towels for 4 people total 2 per room and we stayed overnight and had no room service the next morning like new towels garbage out nothing

minus the fact that room service didn't knock and just walked right in

not providing room service or some of the other basic amenities was just bizarre

no room service. no refrigerator or microwave in the room

i also liked the bar and restaurant that the hotel have, with the option of ordering room service

plug in for coffee pot did not work; no information concerning amenities available in room; no room service menu or prices

fact that we got a restaurant coupon one for every day we were there and the fact that they had room service

the sign outside the door for no room service but they came into the room while i was gone

just had a few problems with our room, no room service menu, air conditioning didn t work well at all, plus is was very humid in our room

vouchers and then after calling for 3 hours in the morning i was told they were not providing room service this week

wasn't very clean, room service dishes outside the room doors lining the hall our whole

said online they had room service, they don't

room service was so slow we had to

that the bar and restaurant are open it would be nice to have the room service menu in the room

second room was clean, but room service did not come clean/tidy up the room or bring more towels

no pool,no breakfast, due to virus

they need to maintain the breakfast area better.

no hot breakfast

nice hotel with a free breakfast

nice pool facilities, friendly and helpful staff

later on people were in the parking lot trying to break into a car cause theyked their keys in it overall i found the room

,bugs, people drinking and partying out in parking lot felt very unsafe ladies in and out of room would never stay again

parking lot was full, and

parking lot was covered in ice and very slippery

early check in