room service was excellent

20 years old, bed wasn t changed and towels not replaced and when i complained i was told room service had gone home so there was nothing they could do also, being woken up at 00:30 to move

no phone in room no room service and room had a broken heater room was freezing

no breakfast, no restaurant

so no room service

convenient location for our visit to althorpe house. room service available for the restaurant.

liked the swimming pool and room service menu was good

enjoyed every single thing about the accommodation room service was my favourite part because the hotel staff is soo friendly and they are very fast

but not too far from business park so suitable for work, good choice for dinner better now room service has been extended to later in the

staff; bar staff going out of their way to deliver room service to 2 tired travellers

very friendly staff who served me for room service

plenty of easy parking

curly hair) behind the bar on friday & the young lady, who was our waitress both mornings at breakfast, were very happy to chat to us

wasn t able to connect to the wifi at all

ample parking

room service was efficient and good

to order room service as i was tired from travelling, the room had no phone, i was told to come down order

room service line was constantly engaged; could only get through by calling housekeeping

room service got my order wrong

the food was spacious, clean and modern. room service was quick.

welcoming staff, quiet rooms, wonderful room service, very good food selection, best breakfast, very clean, did not go to the bar but the

the room service was brought up in speedy time

room service very quick and meals very tasty, all in all good value for money

was quick and easy access to the room also had room service which was so nice and quick beds very comfortable air con is a plus and quick and easy

room service was prompt, and the food well cooked and hot - what more could you ask for

pay for your own car park, no room service and a long walk to the room

i really enjoyed the room service

probably just a me thing, but the room service moved my clothes

was very good from check in to late night room service

visit the staff seem unsure of their roles now you get a menu in your room but find they don't do room service and half the items aren't available expect a pizza if you're

clean cosy double room, daily room service, well stocked tea tray with biscuits & hot chocolate (always a bonus (-)trolleys skewed along corridors and plenty of dirty room service plates on the floors as we made our way to room 12 (+)the location is good. paid food (room service) excellent.

amazing dinner and a really, tasty, hearty breakfast

location for our purpose, good parking, clean and tidy bar and restaurant area, lovely evening meal and breakfast, room was large

we had food in the bar when we got back from the game, which felt a much needed hole

wifi had a problem, but they fixed it very quickly.

no room service we tried between 6-7pm but each time we got an answer machine stating to try later

free room service and a mini bar in the room

great sized rooms and we would highly recommend the room service

i didn't have credit card with me so i put paid extra on debit card to cover room service as they suggested

made me feel comfortable and granted all wishes asked of them, i was happy with the cleaners and room service staff that much i tipped daily

very friendly staff and room service was great food was great

the room service was great and good value

size rooms, welcoming staff after a hard days work, fabulous choice of items on the room service menu, comfy bed, great size

staff, room service l, livingwell facilities

so was the in-room service food

good parking, prompt room service when required.

are very noisy you here every movement in the corridors, wasn t informed about on services ie room service

room service for extra charge and wifi for extra charge. do not like it.

room service coffee was awful, the disposal in room cups were awful

room service was lacking, requested my room to be made up two days running and wasn t done on

was offered room service with very limited choice , a chili bowl been the only thing that looked like a meal

we could have had room service that evening, but chose to eat at the pub opposite which we were told about by paul

room service in evening for

freindly and welcoming staff. a very comfy bed oh and great room service.

clean welcoming great host and cafe. parking was convenient too

lovely room, used the room service and food was excellent.

room service was quick and soo delicious

the room service choice was very limited resulting in having to eat out

spa and hotel room service is brillaint

location wonderful - room service excellent

room service menu in the room, had to go down to the restaurant

room service wasn t

unfortunately there was no space in the restaurant for dinner until 7:30 but room service was quick considering the kitchen was busy

poor internet speed, lacklustre shower and 10 tray charge for room service, location; nothing nearby unless taxi or car

paying 150 deposit to order room service

bar service very slow and tray charges for room service disproportionally expensive

was quite unhelpful when i called to let her know our tv wasn t working to show us the room service menu

10 charge for room service.

from the friendly, knowledgeable staff to the excellent afternoon tea, incredible after hours room service

the room service was not great .

about the free off street parking, generous room size and free wifi

plenty of car parking facilities

spacious and secure parking area

no bar was on offer,

on arrival i ask if the bar was open only to be shown a fridge behind reception full of beer

beautiful old building, with very comfortable rooms, a bar and restaurant if you're there for food

its a bar and indian restaurant , the food and service was excellent and the accommodation brilliant too,

nothing, but note you probably need a car! there's plenty of street parking.

parking was on the street and not always easy to find a space near the hotel.

a sleepy quiet village but it's a restaurant and pub , so saturday night stay meant locals in the bar until very late and it was noisy

room service, staff all excellent

just the free wifi connection was poor.

staff helpful, very nice room, good choice of breakfast, pleasant surroundings & bar area.

coffee, juice and toast just by asking reception check-in and check-out both well organised car parking - plenty and close to reception - all fairly level for most

bed and rooms and shower breakfast amazing bar great

guy was one of the sweetest boys i ve ever met - can t wait to stay again - we also ordered room service which was lush

reply from evening room service, i assume because a wedding took place earlier in the day and guests understandably

the phone within the room. when calling reception or room service didn't answer.

food excellent especially room service as my husband had his leg in a cast

we took advantage of room service which was very quick

easy parking

clean comfortable room very friendly welcoming staff good choice of delicious food at breakfast really good bar food in the pub great location in pretty

was one of the best breakfast menus i have seen, and very fresh and nothing was too much trouble

the breakfast was very generous and the stakk catered well for our needs

excellent breakfast

room service was offered but when i calles to order it they seemed confused.

large room in conference centre building. very comfortable bed. room service was very efficient.

clean room and room service

no room service.

clean, friendly staff on a late check in on a cold winter's night, gave us room service so we could just shower, collapse in bed, eat and fall asleep

parking available and nice location, local to santa pod as stated

no instructions on how to join wifi no countryside view unless you sit in the front door

sky tv and free wifi

wifi was not good . no places to eat nearby but excellent small deli coffee shop up the road.

room service did not come

45 minutes waiting for my room service i called and was told it was going to take another one and a half hours to arrive

the room service food was very good and i did not have long to wait for the food to

room service restaurant/bar

the daily room service.

plus shower we're far too small view at back of building awful overlooking the car park and bins room service very

room service is non-existent

hairdryer and on the website it says there s room service however i couldn t find anything in the room to show this

slow room service

room service and food were excellent

the charge for room service i didn't

lovely dinner and perfect room service breakfast for an early start

had room service for breakfast. everything arrived as ordered and staff were fantastic.

amazing value for money and room service was very good and well priced.

pleasant room service and restaurant staff

in the toilet, tea and coffee watchers and tv remote nicely packed in clear plastic bags, great room service which was right on time

hotel for families and dogs, lovely standard for price with room service, swimming pool and nice bar at reasonable prices and cute extras like shoe polish and

great hotel, nice location, good room service/food, and friendly staff.

everything was ok. just the room service was late., but is ok.

that the rooms were ever so slightly dated, we rang down for room service at around midnight as noticed quite a few options on 24/7 to then be told that this

super clean, comfy beds, a nice touch having water, tea, coffee etc in the rooms the 24 hours room service was excellent, the 2 am soup was great along with the stonebaked pizzas

room service should be 24/7 :

e kitchen was a long way from

thats fair enough but the charge for room service was 4

only problem we had was that the room service did not arrive but the lady on the front desk was very helpful and sorted this out

room service very efficient and the food was lovely but i couldn t finish the dessert

had been to a wedding, when we got back the bar was closed and was told you can order room service from reception, there wasn't anyone at reception, we decided to go to bed, would have

room service was good

you are ordering room service, they charge a 5 tray fee, which is a bit annoying when there are no such charges at

5 charge for room service the alarm clock and phone that didn t work until i googled reset and carried this

the on site spa and activities.

breakfast in general, pool and spa very good, ideal room for what we wanted , big t

and children using and playing in the 'spa' laughing and shouting

love staying here, in the hot weather the swimming pool and spa are fantastic.

wifi was efficient

most thing about hotel la tour, it was clean, room service always showed up i literally had to turn them down but they always wanted to clean,

member of staff who brought up room service was abrupt and standoffish- didn t say a word

we ordered room service for breakfast and the food was presented nicely and tasted great

room service was also very good and i would stay here again

attention to detail, room service and breakfast

room service was great as a solo traveler

breakfast was a bit chaotic as they kept running out of food on the hot plate

modern decor very comfy bed and pillows cleanliness staff helpfulness good breakfast

breakfast was cold

decoration throughout, superb rooms and excellent breakfast with incredibly friendly staff

could offer the same customer service in every part of the hotel from reception to the bar , room service and

didn't work from room to order room service or contact reception

great food and room service

bringing something needed in the bathroom straight up to the room and when we ordered late night room service

room service was quick

room service, staff excellent, great location

the rooms and room service are brilliant.

perfect location. great bar and room service menu.

room service good value and good quality breakfast, location ideal for local shopping, restaurants

was perfect ,anyway it's not my first time in this hotel , the only thing is that there was no room service for breakfast