restaurant and bar food finished too early at 9:30pm and no room service.

we had a hot meal delivered very swiftly by room service which was very nice indeed

loved the room service and the bar was open longer than i would have expected

we would have also loved a room service menu in our room or a copy of the breakfast/ restaurant

location, pricing room service option nice and remote area so no noise comfortable bed receptionist was

e kitchen was a long way from

thats fair enough but the charge for room service was 4

room service cooked breakfast was only lukewarm when it arrived

only problem we had was that the room service did not arrive but the lady on the front desk was very helpful and sorted this out

loved my food with room service

the breakfast was very generous and the stakk catered well for our needs

car parking was limited.

food and pub opposite. onsite parking. easy access to mk.

easy parking

great friendly place,lovely room and a great breakfast , will be back when working in the area.

there did not appear to be a choice to order room service

room service was excellent as i was travelling alone and preferred to eat in my room

no phone in room so it was impossible to have room service without going downstairs

room service

there's a room service every morning, at least was for the whole of my stay

room service: it took almost almost 1 hour

also asked if there was room service on saturday light & was told there was no room service available

sh and chips)

i can say was pillows were too hard and couldnt get a drink in the night due to having to pay 5 room service, went to reception around 11:30pm bar was shut and no drinks available unless i

breakfast room service and the room was either too hot or too cold but they are very first world problems

if i had to be picky parking is on street but its not an issue

have been nice to enjoy off road parking,however due to its quiet location on road parking was not a

the bar was nice place to be and the staff were friendly

the only downside was the on street parking, but there was always a space to park.

we had a drink in the bar when we returned as we weren't late back

the bar near the rooms was really nice, atmosphere good, host was lovely

minor gripe cobweds in bar dining room on walls and heavy lair dust on light fittings

rooms in a charming village with a fantastic bar and staff who seem genuinely interested in making you feel at home

service, requested early check in as had come straight from the airport & they did their best to get the rooms ready

nice bar on site

we had to ring room service as television not tuned in.

our fav place to get away for a couple of nights, great rooms normally stay in the suite great room service and breakfast

provide sauces with room service breakfast

couldn t get through to room service

and omg the pen&cob resturants food for room service , wow just wow

no room service available even though a room service menu showing on website.

room service is non-existent

was that i tried to order room service the first night but was unable to do so

room service and food were excellent

hairdryer and on the website it says there s room service however i couldn t find anything in the room to show this

room service dinner was fine

the 24-hour room service menu could have more options.

breakfast, excellent gym and excellent service from everyone be it reception or restaurant or room

comfy bed, spotless clean, nice & friendly staff and good room service.

no bath. old mattress . no method of ordering room service from room

good room service

room service would be handy

apparent room service

room service seemed slightly disorganised and inconsistent

room service, very quick strong shower

i ordered room service for dinner, it was okay

room service - delicious penne carbonara

room service excellent and reasonable.

the room service wasn't available after 9:30

room service for breakfast was quick, no knife and fork, some of it was cold, to be fair they had a

called room service who brought a radiator in less than 10 mins, room soon warmed

7

room service was appalling

ordered room service, arrived quickly

room service came and removed a spider with no quibbles

room service , food was nice

45 minutes waiting for my room service i called and was told it was going to take another one and a half hours to arrive

unsure of how to order room service or information leaflet

the daily room service.

very hot day in may no air conditioning in the room, could not sleep all night as i was roasting, room service fish and cheap was awful and the fish was very small and burned and dry

attention to detail, room service and breakfast

the room service was quick and staff were friendly

drinks to be a little cheaper and still offering room service

the room was quiet and comfortable, room service was great, so was the food

room service was also very good and i would stay here again

bringing something needed in the bathroom straight up to the room and when we ordered late night room service

room service was fast, the bed was comfy and breakfast was lovely

could offer the same customer service in every part of the hotel from reception to the bar , room service and

great food and room service

no one answered the telephone from the room. no room service available.

everything was satisfactory, except i had to call room service three times to get a toothbrush.

comfy beds, fantastic food, fantastic room service. staff very friendly

the room service was lovely

i left some notes for the room service and they listen to it, which hardly ever happens when i stay at hotels

was really good and warm although there was a little mix up with my room service but the chef was more than happy to resolve the issue and in no time my scrambled eggs

no room service but you can go to the bar and order the food and being it to your room.

that the rooms were ever so slightly dated, we rang down for room service at around midnight as noticed quite a few options on 24/7 to then be told that this

everything was ok. just the room service was late., but is ok.

on check in about using the leisure facilities and leaving card details if you want to charge room service to your room, avoiding confusion

great hotel, nice location, good room service/food, and friendly staff.

was perfect ,anyway it's not my first time in this hotel , the only thing is that there was no room service for breakfast

room service good value and good quality breakfast, location ideal for local shopping, restaurants

like the face you have to pre authorise the card 50 if you want room service yes i get that you will need to authorise the card but 50 is to high why not just

the room service was great!!!

slightly sort staffed had to order & collect our room service from the bar

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and the plates, cups and glasses looked

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

the breakfast was excellent and so were the staff serving,really helpful and accommodating

aside from that, staff lovely and breakfast nice

breakfast was good and plentiful

is trying to be something it s not ie a spa facility- with buyagift vouchers we thought we were going to a spa

breakfast in general, pool and spa very good, ideal room for what we wanted , big t

love staying here, in the hot weather the swimming pool and spa are fantastic.

was lovely big tv, free wifi and a lovely bathroom

and children using and playing in the 'spa' laughing and shouting

no instructions on how to join wifi no countryside view unless you sit in the front door

parking available and nice location, local to santa pod as stated

wifi was not good . no places to eat nearby but excellent small deli coffee shop up the road.

sky tv and free wifi

arranged room service and the food was lovely just a shame i missed out on breakfast but that was my choice

5 charge for room service the alarm clock and phone that didn t work until i googled reset and carried this

you are ordering room service, they charge a 5 tray fee, which is a bit annoying when there are no such charges at

room service was good

there were a couple of little issues like missing towels one day and an incorrect room service order

i ate all my meals in my room so ordered room service, there is a 5 tray charge however the food was delicious so it was worth it

also the room service options were misrepresented

room service did not check the room every day

comfy beds, complimentary robes, iron and kettle in room, good choice of tv channels, good room service menu

extensive menu and fast room service

though room service available until 9pm)

fact we got room service without our knowledge since we're vegans we had pork on our plates

all lies, there is no gym, no restaurant, no room service, nothing

breakfast was room service and very good

bar and restaurant closed at 7pm

the room service finished at 9pm which felt quite early.

also sent room service desert with birthday wishes

busy as there was a wedding and a birthday celebration requested a hot chocolate from room service and they don

room service choice was limited would prefer more choice and possibly sandwiches

would have liked a better choice on the 34 hour room service but otherwise nothing wrong at all.

great staff, clean and spacious rooms, amazing pizza from the room service!

room service has a 7 tray charge on top

7 room service no coffee machine on each floor like some hotel - this is a great feature no pool or

we had a poor experience with the room service but this was remedied by the staff.

time i came across a room service that charge for the delivery from kitchen to the room - 7

we could have had room service that evening, but chose to eat at the pub opposite which we were told about by paul

was offered room service with very limited choice , a chili bowl been the only thing that looked like a meal

freindly and welcoming staff. a very comfy bed oh and great room service.

room service in evening for

quiet--no traffic noise and large car parking area

i didnt relish going out for a meal alone and did think the hotel might waive the tray charge for room service but told no - i would still need to pay the 5 tray service

room service not available all night and this was not explained properly

bar closed & no food available at midnight! not even room service!

taking am extra payment of 50 incase we used the room service

staff without exception were outstanding from reception to bar to restaurant to spa sand room service staff

are very noisy you here every movement in the corridors, wasn t informed about on services ie room service

room service for extra charge and wifi for extra charge. do not like it.

good parking, prompt room service when required.

and they had blue marks on them, staff were not welcoming and came across quite rude, phoned for room service to be told we would have to collect it when it was ready

comfortable room. offers room service.