2�d

the staff were friendly and helpful and the room service was great

room service should be 24/7 :

room service and surliness of staff

only problem we had was that the room service did not arrive but the lady on the front desk was very helpful and sorted this out

plus shower we're far too small view at back of building awful overlooking the car park and bins room service very

room service and food were excellent

slow room service

was that i tried to order room service the first night but was unable to do so

room service is non-existent

unsure of how to order room service or information leaflet

everything was good kitchen closes early at 10 no room service for food at late night

45 minutes waiting for my room service i called and was told it was going to take another one and a half hours to arrive

room service did not come

room service restaurant/bar

staff at the reception were absolutely rude, the only staff that were nice was the guard and the room service staff but the day time receptionists were not nice at all

member of staff who brought up room service was abrupt and standoffish- didn t say a word

we ordered room service for breakfast and the food was presented nicely and tasted great

the room was quiet and comfortable, room service was great, so was the food

drinks to be a little cheaper and still offering room service

the 24-hour room service menu could have more options.

no bath. old mattress . no method of ordering room service from room

no information about the room service not on the website nor hotel room

breakfast, excellent gym and excellent service from everyone be it reception or restaurant or room

great location for working at the ou. 24 hr room service

no one answered the telephone from the room. no room service available.

could offer the same customer service in every part of the hotel from reception to the bar , room service and

room service every day

great food and room service

room service was fast, the bed was comfy and breakfast was lovely

that the rooms were ever so slightly dated, we rang down for room service at around midnight as noticed quite a few options on 24/7 to then be told that this

great hotel, nice location, good room service/food, and friendly staff.

breakfast as shown on room service list quite

in the toilet, tea and coffee watchers and tv remote nicely packed in clear plastic bags, great room service which was right on time

on check in about using the leisure facilities and leaving card details if you want to charge room service to your room, avoiding confusion

was one of the best breakfast menus i have seen, and very fresh and nothing was too much trouble

we managed to get a car parking space but only just. car park was a little tight.

it was a nice spacious room with good wifi and large bathroom

loved it, excellent and spacious room, safe parking and a very good restaurant.

breakfast was top quality, rooms were great

perfect location. great bar and room service menu.

was perfect ,anyway it's not my first time in this hotel , the only thing is that there was no room service for breakfast

for breakfast and surcharge for room service but my breakfast order was not collected from the room so ended up leaving without

like the face you have to pre authorise the card 50 if you want room service yes i get that you will need to authorise the card but 50 is to high why not just

pounds for room service bit much also no parking so had to park in red bays at 2 pounds an hour and it adds up

aside from that, staff lovely and breakfast nice

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and the plates, cups and glasses looked

breakfast was good and plentiful

the breakfast was excellent and so were the staff serving,really helpful and accommodating

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

everything was satisfactory, except i had to call room service three times to get a toothbrush.

comfy beds, fantastic food, fantastic room service. staff very friendly

money from account for security reasons and is still pending, i think this is for if you use room service however there wasn t great communication when receptionist explained the reason

room service if needed

i ordered room service and it arrived in record time, excellent value for money accross the board

we had room service and left plates outside the room, they we still there twelve hours later

location, pricing room service option nice and remote area so no noise comfortable bed receptionist was

reasonable restaurant, decent breakfast and they do room service too

we would have also loved a room service menu in our room or a copy of the breakfast/ restaurant

the cottage except steps down would have to ask for one on a higher level next time ,room service great as was the food staff lovely

fantastic stay - clean room, friendly staff and fantastic room service!!

you are ordering room service, they charge a 5 tray fee, which is a bit annoying when there are no such charges at

reception x 2 , restaurant taking room service order x 1 and staff member delivering room service

room service was good

5 charge for room service the alarm clock and phone that didn t work until i googled reset and carried this

nothing, but note you probably need a car! there's plenty of street parking.

if i had to be picky parking is on street but its not an issue

we had a drink in the bar when we returned as we weren't late back

the bar was nice place to be and the staff were friendly

it was not clear that the parking was on the road but we managed to find somewhere to park

good room service

we had great room service in the evening, comfortable nights sleep and an enjoyable breakfast

room service seemed slightly disorganised and inconsistent

great location, helpful staff. excellent room service - very comfortable suite.

room service, very quick strong shower

room service menu wasn't in the room or a breakfast menu

the room service finished at 9pm which felt quite early.

busy as there was a wedding and a birthday celebration requested a hot chocolate from room service and they don

the room was very clean and comfty and room service was prompt and helpful

room service choice was limited would prefer more choice and possibly sandwiches

freindly and welcoming staff. a very comfy bed oh and great room service.

was offered room service with very limited choice , a chili bowl been the only thing that looked like a meal

room service in evening for

we could have had room service that evening, but chose to eat at the pub opposite which we were told about by paul

free breakfast, complimentary mini bar items

they left porridge, a cereal bar and orange juice for breakfast

minor gripe cobweds in bar dining room on walls and heavy lair dust on light fittings

service, requested early check in as had come straight from the airport & they did their best to get the rooms ready

the bar near the rooms was really nice, atmosphere good, host was lovely

kept in contact with me before the stay and managed to facilitate early check in so i could get ready for a wedding i was attending, such a lovely room to stay in

room service

there's a room service every morning, at least was for the whole of my stay

no phone in room so it was impossible to have room service without going downstairs

room service was excellent as i was travelling alone and preferred to eat in my room

there did not appear to be a choice to order room service

staff very helpful & fantastic room service pizza!

also asked if there was room service on saturday light & was told there was no room service available

along with room service been great aswell

room service meal

we tried to order room service but the number provided in the booklet was incorrect

and omg the pen&cob resturants food for room service , wow just wow

provide sauces with room service breakfast

our fav place to get away for a couple of nights, great rooms normally stay in the suite great room service and breakfast

had real milk in the fridge and an ipad for ordering room service

echo dot as promised, late night room service fell short

room service for breakfast was quick, no knife and fork, some of it was cold, to be fair they had a

room service - delicious penne carbonara

the room service wasn't available after 9:30

i ordered room service for dinner, it was okay

room service excellent and reasonable.

room service for extra charge and wifi for extra charge. do not like it.

good parking, prompt room service when required.

are very noisy you here every movement in the corridors, wasn t informed about on services ie room service

and they had blue marks on them, staff were not welcoming and came across quite rude, phoned for room service to be told we would have to collect it when it was ready

room service and paid 3

the staff, room, room service, breakfast and bar were all great!

so was the in-room service food

being charged 5 for room service. two sandwiches cost 15, with a 30% uplift for delivery???

ol etc)

internet and room service

good room service, helpful staff

room service came and removed a spider with no quibbles

glasses were not very clean waited a long time for room service

room service ordered by phone but staff member didnt understand english very well resulting in a

room service, had the sea food sharing patter and sharing nachos and they were delicious and very

spacious room, good spa area, good activities.

the on site spa and activities.

is trying to be something it s not ie a spa facility- with buyagift vouchers we thought we were going to a spa

it's a shame we did not get there in time to use the pool and spa area as this looked good

wifi was efficient

amazing value for money and room service was very good and well priced.

ordered room service and had burger and chips which was average to poor and having to pay 18 for it put

had room service for breakfast. everything arrived as ordered and staff were fantastic.

lovely dinner and perfect room service breakfast for an early start

more a radiator that could pump out cold air but kept making a noise every 20 minutes prices for room service were ridiculous

no instructions on how to join wifi no countryside view unless you sit in the front door

parking available and nice location, local to santa pod as stated

wifi was not good . no places to eat nearby but excellent small deli coffee shop up the road.

sky tv and free wifi

professional staff especially at the reception. great room service and excellent location

exceed my expectations, from the free parking, free wifi and beautifully refurbished room to the room service and breakfast the next morning in my room, it was just what i needed

very professional staff especially at the reception. great room service and excellent location

room was well decorated and room service was quick and good

room service

made me feel comfortable and granted all wishes asked of them, i was happy with the cleaners and room service staff that much i tipped daily

my chips were abit cold from room service but i'll forgive ud83dude01

free room service and a mini bar in the room

i didn't have credit card with me so i put paid extra on debit card to cover room service as they suggested

we called room service for extra bedding

nice clean bathroom with good working shower ,air con in the room ,bed was really comfy, great room service and great food ,plenty of room in the room ,car park was easy enuf to get a space in

the room service was brought up in speedy time

50 for room service

room service chap 16th night smashing young man

room service was prompt, and the food well cooked and hot - what more could you ask for

very friendly staff who served me for room service

breakfast was really good

and check in, very clean quiet room, bed comfy, good shower, excellent bar and restaurant, free parking and a good quiet location not far from town, would recommend to family and friends and

everything was smashing evening meal and breakfast loved the taxi buzzer

no glasses or side plates at breakfast.

20 years old, bed wasn t changed and towels not replaced and when i complained i was told room service had gone home so there was nothing they could do also, being woken up at 00:30 to move

grate location clean tidy staff excellent .food good room service excellent all in all tops

so no room service

room service was excellent

much too heavy and hot for temperature outside, no proper shower, room service rates ridiculously expensive

room service was efficient and good

to order room service as i was tired from travelling, the room had no phone, i was told to come down order

room service got my order wrong

one wall had some weird dirt on it. no menu for drinks only food for room service

not clear when room service / bar shuts. bedsheets / towel had old stains

no phone to call room service

i really enjoyed the room service

wasn't any room service staff apart from the cleaners that came in the morning

unfortunately, there's no room service for water, which made it rather inconvenient

visit the staff seem unsure of their roles now you get a menu in your room but find they don't do room service and half the items aren't available expect a pizza if you're