poor internet speed, lacklustre shower and 10 tray charge for room service, location; nothing nearby unless taxi or car

unfortunately there was no space in the restaurant for dinner until 7:30 but room service was quick considering the kitchen was busy

no information if room service was an option and had we wanted to have breakfast in the room there was an additional

biscuits in room, or room service or ability to get a snack

paying 150 deposit to order room service

the room service choice was very limited resulting in having to eat out

on a steak sent via room service when none had been requested

room service was quick and soo delicious

alot great bed comfortable room service very good cleaness of room beatiful staff friendly

service was excellent especially room service who had to cope with my dietary needs

was quite unhelpful when i called to let her know our tv wasn t working to show us the room service menu

bar service very slow and tray charges for room service disproportionally expensive

the room service was not great .

from the friendly, knowledgeable staff to the excellent afternoon tea, incredible after hours room service

nuinely, the ingredients quality alone was something to behold), to the high finish

the restaurant and bar was not open.

was grateful there was a bar and restaurant, as no other alternatives within walking distance

the free wifi and tv in my room were pluses

private parking

plenty of parking

room service was great as a solo traveler

room very clean. comfy bed and pillows. excellent breakfast. friendly staff.

very nice hotel clean presentable, restaurant and bar were exceptional

decoration throughout, superb rooms and excellent breakfast with incredibly friendly staff

plenty parking and best of all , the staff couldn't do enough for us and always had a smile on their faces

room service, staff all excellent

wifi password didnt work

just the free wifi connection was poor.

bed and rooms and shower breakfast amazing bar great

the peace and tranquility of breakfast was disturbed by a hotel staff using the dining room to do her sales pitch

very friendly staff who served me for room service

everything was smashing evening meal and breakfast loved the taxi buzzer

good parking. friendly staff. ideal location for santa pod racetrack

breakfast

breakfast was absolutely delicious, excellent choice of cereals etc and the cooked breakfast was

clean, friendly staff on a late check in on a cold winter's night, gave us room service so we could just shower, collapse in bed, eat and fall asleep

no room service.

room service and clean room

option to pay over the phone for room service or option to pay by card when they delivered the food, so had to go down to reception

room service was offered but when i calles to order it they seemed confused.

room service was excellent

so no room service

hence no restaurant and no room service

no phone in room no room service and room had a broken heater room was freezing

much too heavy and hot for temperature outside, no proper shower, room service rates ridiculously expensive

the food either via room service, the restaurant or the bar lounge excellent with a full menu

convenient location for our visit to althorpe house. room service available for the restaurant.

enjoyed every single thing about the accommodation room service was my favourite part because the hotel staff is soo friendly and they are very fast

the room service menu is indifferent and the quality is variable.

needed food before the restaurant opened so resulted in ordering room service at an extra cost - felt confined to our bedroom

however room service was available even at midnight and 7am

no late night room service

the room was lovely. the breakfast and room service meal were very nice indeed.

a little room service for food would be good

spoilt the gleaming review that i gave room service which i had for the duration of my stay

quiet - perfect place for overnight stay with parking. lovely staff with great service.

parking not fantastic

me person) could have been more attentive

easy to find and good parking, great location - easy to sleep in town centre

location, cleanliness, charm, breakfast

paid for breakfast on my package and asked for room service

room service was prompt, and the food well cooked and hot - what more could you ask for

the room service was brought up in speedy time

can t function without caffeine and room service food is very expensive

nice clean bathroom with good working shower ,air con in the room ,bed was really comfy, great room service and great food ,plenty of room in the room ,car park was easy enuf to get a space in

to order room service as i was tired from travelling, the room had no phone, i was told to come down order

the food was spacious, clean and modern. room service was quick.

got in late so didn t bother asking room service for more but would recommend this

wasn't keen on having to pay 4 for room service

great night's sleep very quiet and room service is ideal, plus good shower

probably just a me thing, but the room service moved my clothes

no phone to call room service

pay for your own car park, no room service and a long walk to the room

wasn't any room service staff apart from the cleaners that came in the morning

i really enjoyed the room service

clean cosy double room, daily room service, well stocked tea tray with biscuits & hot chocolate (always a bonus (-)trolleys skewed along corridors and plenty of dirty room service plates on the floors as we made our way to room 12 (+)the location is good. paid food (room service) excellent.

lovely place to stay with welcoming staff, fantastic rooms, and delicious breakfast

d many other guests) were still eating breakfast, which was a bit intrusive

free parking

baked beans with breakfast. room became a little stuffy overnight.

staff were friendly and helpful - room service turned up promptly and the food was piping hot

my chips were abit cold from room service but i'll forgive ud83dude01

i didn't have credit card with me so i put paid extra on debit card to cover room service as they suggested

we called room service for extra bedding

made me feel comfortable and granted all wishes asked of them, i was happy with the cleaners and room service staff that much i tipped daily

no instructions on how to join wifi no countryside view unless you sit in the front door

parking available and nice location, local to santa pod as stated

wifi was not good . no places to eat nearby but excellent small deli coffee shop up the road.

sky tv and free wifi

bar staff greeted me on arrival with efficiency & friendliness and took a dinner room service order without any fuss

better car parking

nothing, wifi wasnt great in the bar but im being picky

i had booked a deluxe room which i thought was a bargain

secure parking outside my room for my vehicle and bike

we stay on saturday evening during lockdown2 and although the restaurant and bar were closed, room service was available, the starter arrived on time, the plates were collected and the main

located within the village with easy access to parking onsite

clean room friendly attentive staff tasty breakfast cooked as we asked excellent easy parking at a good location next to a quiet part of the river

wifi in all areas but blocked from using it for calls dinner was good is you like burgers or steak

nice bar with tasteful food and beer

so was the in-room service food

the staff, room, room service, breakfast and bar were all great!

ol etc)

size rooms, welcoming staff after a hard days work, fabulous choice of items on the room service menu, comfy bed, great size

internet and room service

room service and paid 3

are very noisy you here every movement in the corridors, wasn t informed about on services ie room service

and they had blue marks on them, staff were not welcoming and came across quite rude, phoned for room service to be told we would have to collect it when it was ready

there s no room service noisy guests every night would be woken up by drunk

comfortable room. offers room service.

is trying to be something it s not ie a spa facility- with buyagift vouchers we thought we were going to a spa

it's a shame we did not get there in time to use the pool and spa area as this looked good

wifi was efficient

and children using and playing in the 'spa' laughing and shouting

was lovely big tv, free wifi and a lovely bathroom

food via room service with the burger being excellent but the chips being a little cold

tried to order room service in the evening as i went bed as it was so miserable downstairs to be told the night

disappointed that no tea and coffee was provided in the room although it could be ordered through room service

if we had known there was room service before we arrived we would not have stopped on the way from the airport to eat

shower cubicle has the finishing worthy of an ape, breakfast room service was wrong two day running, papers were only available from 9 due to the local shop but

just for one night but i fancied something different, and this was a great value option with good wifi and a tasty breakfast included (i didn't even miss the bacon or pork sausages - ok i did a (-)no wifi available. (+) tea, coffee and biscuits were available in the room with free wifi (-) my issue was i was rushing to get settled in room to take a online meeting, the wifi upstairs wouldn't join me (-) no wifi (-)very tatty, cold bathroom with no toiletries and damaged bath, no parking, poor wifi, noise from bar, no choice of breakfast and only served 8am-9am, light switch in awkward place

have been nice to enjoy off road parking,however due to its quiet location on road parking was not a

rooms are lovely, restaurant and bar are lovely and the food is amazing

beautiful old building, with very comfortable rooms, a bar and restaurant if you're there for food

parking was on the street and not always easy to find a space near the hotel.

they also offer room service at no extra charge

lovely oldie worldie. nice atmosphere. good parking.

good tv and wifi also thrown in

the wifi was woefully poor

could hear the noise from the wedding but not enough to put me off. wifi wasnt great

friendly staff 10/10 food 10/10 bar 10/10

wifi in room 3

the room opened directly to the parking lot, which was fine in good weather, but could have been an issue in bad weather

the bar team were very attentive even though it was a very busy day

good car parking the food in the restaurant was extremely good, well stocked bar with a good choice of

ason given for our covid safety, though we'd traveled from another hotel where the

no room service

room service was lovely to have

we had dinner and breakfast as room service which was all delicious

had room service breakfast and only received one toast

old building in central location with parking, friendly staff, nicely decorated room, good shower

is not up and running all public areas being refurbished no bar no restaurant had to go to cash point to pay which was not acceptable as me and my husband just

staff, nice rooms, excellent location, free parking, query dealt with in a speedy fashion, customer service excellent

it is a really nice hotel and the bar and restaurant looked great

parking at the rear for hotel guests

freindly and welcoming staff. a very comfy bed oh and great room service.

was offered room service with very limited choice , a chili bowl been the only thing that looked like a meal

we could have had room service that evening, but chose to eat at the pub opposite which we were told about by paul

room service in evening for

also plenty of parking available

to come to reception to order room service as the phone wasn't connected in the room and i couldn't get through to the front desk

no additional facilities or room service

colours on the back stone steps, not being able to park in the car park,no one answering the room service phone,

location was great room service was great too

e list goes on

food excellent especially room service as my husband had his leg in a cast

reply from evening room service, i assume because a wedding took place earlier in the day and guests understandably

we arrived quite late so took advantage of the room service which was good and we decided to book for breakfast the next

guy was one of the sweetest boys i ve ever met - can t wait to stay again - we also ordered room service which was lush

we took advantage of room service which was very quick

via room service was excellent

quite a wait for room service

lots of clutter in hall way from left over room service outside rooms, cleaning trolleys blocking

evening room service had a limited meal choice.

room was clean and comfortable. room service was very good

the room service wasn't available after 9:30

room service for breakfast was quick, no knife and fork, some of it was cold, to be fair they had a

room service excellent and reasonable.

i ordered room service for dinner, it was okay

room service - delicious penne carbonara