we didn't like the speed of the wifi

parents were not looking after their kids

the breakfast was pretty good. free parking definitely good . the staff were phenomenal.

big suite/room - staff even added a roll out bed sumptuous breakfast, free parking

breakfast was good

kept messing up my reservation dates, misleading with the room rates that i initially secured, no room service (i cleaned it myself), the hallway had an unpleasant odor near the elevator, and (+) but i did not like the room service, i was from sunday to thursday and in those days they never did room service, the role (-) apparently they only provide room service every third day during covid (-)room service has to be requested at the front desk, and it's never available

shuttle drivers coming and going were helpful and friendly

the bar was unusually high-priced for a drink

restaurant bar only had three stools and bartender said they couldn t add more

bar in lobby 5pm-2am - music uno restaurant 15% show

did the hotel have room service to order food or only the expensive restaurant down below

no maid service, no room service, room not cool enough, pool closed a lot

closed during day- no room service until 5 bar in lobby closed at all times

was no option for room service from the hotel restaurant

was not impressed with the room service i ordered at 9:20 didn t get my food until 11 it was cold and then they forgot half

room service, toilets sound like depth charges

room service didn't clean our room, we called the front desk and the person was like well it got

there was no room service, when we returned from our outing the room was not cleaned and we needed to ask again

i also enjoyed room service by myself one evening and it was fresh, hot, and very good also

no room service but with covid-19, quite understood.

plymouth cape cod mayflower the room service was polite

was denied room service due to the restaurant being understaffed

no phone or room service ,not even a cup of coffee or tea available

pool bar views

the room had no amenities. no glasses not enough towels. no cable access to wifi

we didn t get any room service until the last night at 5

room service.

asked multiple times for room service and got it on last day of a week

had hard time to open my door room each time i came from outside ,i had to call for room service to clean my room beacuse they come by request , too much noise ,the shuttle drive has

our shuttle driver was the best

staff was incredibly, room service and food was fantastic

they upgraded our room because it was my birthday, we had a small issue with room service but called the concierge and they were apologetic and went above and beyond

i had no issues housekeeping was very helpful and tentative and room service was very beautiful

room service was excellent

be expected which as many amenities as they have in the room, they have an alexa, a flat screen, room service, a bath that can be called a hot tub which is my favorite, they even have a tv in the

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

the kids loved the pool and we had the area to ourselves

new and clean, nice pool for the kids

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

the kids loved it

no room service, no bath robe, no suitcase stand

nsidering the price)

didn t note any room service

hours bar & restaurant open no room service

low water pressure. no netflix! no room service. expensive food and drinks.

staff were so nice. everything clean. excellent room service too.

excelent hotel. bed comfy, room clean, room service very good.

they aren't doing everyday room service, but all we needed was our trash emptied and every time we sat a full can out in the

the bed is very comfortable. room service is awesome. great location.

breakfast an room service was awesome.

room service salmon was delicious

ordered room service and it was amazing - and they even brought a dessert for our daughter's birthday and

the staff attention was really nice, the breakfast delicious and the room service excellent

room service

the food we got from room service was sub par for price point

liked the room service and people at the desk, the location

room service arrived several hours after the phone call was placed

parking, front desk, restaurant, room service were all out standing

room service was great

restaurant & room service hours

room service was excellent, valet parking a park and the location was superb

a jack hammering noise when any room uses hot water, no room service

way too expensive for what you get, no room service, no real restaurant

more food options would be nice. including room service

there was no room service, but that s because of covid, and couldn t be avoided.

limited room service menu

the room fee included a $20 voucher for the hotel restaurant / room service, which was not transparent until check in

ey should give you several days worth from the start)

room service 24/7 is important too

we were also told room service was available until 11 but when we called at 8:52 pm to order food, we were told the

like 75-80 the entire time) 2) no early check ins 3) pretty dirty and run down 3) late night room service randomly closes early

key sign out to receive cleaning and more towels, room service didn t bring towels nor clean the room

i also like the different restaurants on site and room service

room service location and property itself is great.

room service ends early

there was no breakfast! no amenities! no room service, no housekeeping, none!

room service is good

you have to go to the lobby to pick up food--room service is extra.

amazing room service

room service was decent and sheet were always clean

breakfast was delicious - we had room service!

and dinner from henrietta s table

the fellow who delivered room service my first night was very professional

no room service no mini bar or coffee maker uncomfortable bedding parking $$$

ud83dude05 also by mistake they charged my room service for water, which i did not use

we did have a poor experiance with room service what was delivered was not what was described in the menu

t room service will bring it)

room service was fast and helpful

in room wasn t working so we had to go down to the restaurant to order room service, not a big deal just alittle

exceptional staff, great breakfast for room service

we like room service so a lot can improve in this domain .

room service was hard to contact and the restaurant was too busy to give us a

in room service can be ordered from the tv which is a great idea except that the options are limited

we were told room service was available until 0930pm but no menu as it was only available from tv

room service between 9pm and 7:30 am

location - room location - room service

the staff has been great! the food we ordered through room service was outstanding!

could have used a small table for room service meals

order wine to my room one night, you can't actually order from the waterline and the selection of room service wine is horrible and expensive

don t like extra fees for room service

ich the website didn't relay the fact that it cost anything) and room service which was extravagant for what i got, a simple and bland meal

room service charge was too high9 $

room service was great

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

didn't like the fact that there was no room service

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash lorry was right outside our room and woke us at

also breakfast is not included in prices and is very expensive

there is no room service

the existing bins are small

no room service

worth the money - i paid almost $1k per night and i didn t even get room service the first day

of covid there was no room service

the room service was excellent.

room service was also excellent

the staff were all very nice and attentive location was perfect staff brought up surprise room service for our birthday girl of the group

due to covid pandemic rules, no breakfast room service available, but there is coffee shop downstairs, dd and starbucks nearby

what i like best is the cleanliness, decor, room and room service, staff, hotel is lovely.

we had room service and the food was good

i could not take the breakfast to my room but i can have room service and pay

was no breakfast or room service but the front desk did provide us with hot coffee every morning

everything was closed due to covid room service and the pool would of been perfect

pool, restaurants, room service

however, i did order room service on one occasion and the unknown female who took the telephone order but didn't create

no room service or cleaning over the four nights i stayed there and no discount on breakfasts in the

the room service didn't work well, food never showed up we had to go pick it up...

we ordered room service and i was quite surprised when they delivered in a brown paper bag

no room service or continental breakfast.