room service is a nice amenity

no room service and ad said breakfast included and i checked it when booking and got to the hotel and

there was no menu in the room for ordering room service and the lighting was poor

that should be considered room service or something

the staff is helpful with reservations, the hotel is always clean and smells fresh and the pool is relaxing

was able to reserve pool time for my kids

-enough space for my family and me -decent kitchen area -indoor pool -breakfast included

hotel in that general area, nice breakfast, good facilities and gym, suite was nicely done, clean and many places to shop at or eat out within a few minutes

love their customer service. breakfast delicious

staff, clean, wifi, location

the pool was very clean. fresh coffee always available.

the room and facilities were clean and parking was free and easily accessible with adequate spaces

breakfast was very good and convenient.

the breakfast was perfect!

breakfast

the room service, don't make room on a daily basis, and they might skip even though we ask for it

no room service. and pantry could have had more things to purchase

early check in, room service

the next day we expected room service we didn't get no room service in our 2 day stay there

allowing kids to run up and down the halls until midnight, a few nights very noisy

place looks clean but after getting in my room noticed i had roaches in my bathroom and in the kitchen area

parking

free wifi

i did see two roaches in tub and in kitchen area

git cl9gged, kitchen drawer was broke, and the ekevator did not work fir the 2 weeks i was there

the food was excellent for a hotel restaurant and the room service was quick and hot

the restaurant was not open for lunch and did not provide room service.

the grilled cheese i ordered from room service was not good at all, barely edible and it cost me $18 with gratuity

light room service

pet friendly prompt room service

room service is way overpriced for very mediocre food! this was quite disappointing.

i also liked the food at the restaurant, and i liked that room service was a reasonable price

room service was always available whenever you call and need them

staff are amazing and food from room service is excellent

also there jacuzzi is close and the restaurant inside but they have a room service that you can call you need

room service order was messed up every time we ordered

i couldn't get anyone for room service the night i checked in or house keeping

had to call for towels & toilet paper, no mini bar, no literature in room of food or room service, many outlets didnt work, tiny soap, shower gel was very low, toilet got clogged twice

ran out of towels and no room service

muted handset, frustrated staff receiving room service orders

room service came in to clean took all the towels, but did not replace any

quiet, restaurants nearby, hotel restaurant and bar with room service.

elevators dirty, no room service, had to ask for towels

no room service or access to any food or drinks during night time

no pool, room service was just dumping towels not refreshing the room. there was no pool

hire more staff- the front desk lady was by herself doing 3 people's job - providing supplies and room services which i guess should be conducted by someone else other than the

excellent breakfast! location the best! parking very good!

the location and the shuttle to the mall

they had nice breakfast and the kids enjoyed the pool.

after checking in we headed right to the pool to relax and into our room for a restful night of sleep

no house- keeping, no room service

for a three night stay i would have appreciated room service once or at least clean towel#.

overall well done to all team members from room service staff, receptionist and the cleaners who are constantly mopping floors, collecting

room service didn't replace towels, sosp or shampoo

no daily room service sketchy inappropriately dressed woman person in the lobby one evening

we chose it for the room service.

eggs were cold. bacon undercooked. room service dinner excellent both nights!

would preferred to order hot breakfast for room service

was open, no breakfast as advertised, pool, bar and room service was closed

no room service. covid is just an excuse now for charging higher prices for less service.

parking is free should you want to rent a car too

guest laundry could have been inside.

the breakfast room was very clean and food good

adequate convenient parking

also, there was plenty of parking

not fresh it was tasted as egg powder wich have no taste at all the opening hours for swimming pool should be same hours as week ends days so that we can swim in the

much as i enjoyed the daily breakfast

breakfast & paying for laundry machine

indoor pool was nice too

the hit breakfast and hotel pool were standouts.