there is not stores around but they have a nice restaurant/ room service food with good prices and great options, i had the arrachera and it was fresh and

24 hours room service which was great especially after traveling for so long

great location and breakfast

the breakfast was delicious

nice pool and gym

also the room service was great and for a really good price, and the fact that they let you check in before

room service was quick

had parking

the gym equipment was in good working order and the poolside was always clean

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

breakfast quality was good

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

was great, they also had shuttle service that could take us up to 10km around, i liked that

location, comfort, and last minute availability. the hotel also offered airport shuttle service

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

associates shower was spacious shuttle

-face towel, towel for foot, body lotion, refrigerator, room service qr code there were broken hair dryer, toilet and security box

room service took over two hours and got my order wrong

a little confused with the bookings due to all the family group but nothing bad, room service toke a tad bit

clean, the staff was super nice, 24hr room service, shuttle from and to the airport

ordered room service, specified i'm vegetarian

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

tside) and a

room service and breakfast were just barely passable and water and tea and coffee tasted atrocious

the breakfast and on site restaurant was very good. room service was also available until 11pm.

modern tools, frigobar, microwave, for very modest price, clean, modern, ample bathrooms, quick room service, very close to airport, free shuttles to and from the airport, clean pool, very nice

room service was very fast and professional

excellent breakfast and quick response in room service

close to airport, staff, room size, cleanliness and room service.

the shuttle to the airport

they offer free shuttle to and from the airport, small breakfast included

they have shuttle service to the air port every 30 min

staff breakfast

don t have enough parking spots, there is a lot of noise coming from the outside and the

breakfast and free airport shuttle nice staff nearby the airport beds are comfortable quiet in the

the breakfast is one of the best i've had at a hotel like this one

it is close to the airport and there is a starbucks and a 7-11 across the parking lot.

staff courtesy and assistance, parking and security, room service.

friendly staff and the accessible parking lot, many channels for kids on tv, large towels for the pool

it has a decent outdoor pool

breakfast was not the best but fair for the price

the rooms are clean and confortable, you can park in a safe place, the breakfast was good

cleanliness of the property, and the service of the staff, specially of our room service lady martina

room service was also

location, room service, housekeeping

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

very nice employees and fast room service.

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

they speak english but the room service didn't speak much english

- when i decided pay for the breakfast, i wanted to go to my room with food, and the staff was annoyed because they thought i

and her (better than my spanish) broken english managed to order exactly what i wanted for room service (-)ice machine on our floor was broken, and room service forgot to send up an ice bucket which i asked for with our food order (-)was no room service for cleaning the room between days (-) and so the room service (-)hotel didn t have room service (+)horrible room service and many items were unavailable or poorly substituted.

gym. it is extremely basic

room and bathroom cleanliness, breakfast.

the breakfast was great and the staff was great.

airport parking without additional payments!location just at the aiport!

douardo) was a

excellent service and great location. decent breakfast.

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

best value in town for very good quality, clean and comfortable rooms, excellent breakfast, housekeeping ladies very friendly and excellent attitude, to many things to list ,

breakfast buffet was excellent!

i would say the breakfast was good, also the gym.

breakfast is great, free and secure parking

gym and pool are always very clean

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

the fitness machinery in the gym does not work well.

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

breakfast was delicious but could use some protein options like egg, because it was only

this hotel is located in a downtown there is much noise in mornings, breakfast was not really completed just some things like coffe, bread and few options

st drinks, bread, and a bit of fruit), and one

everything .good price. excellent management. good breakfast i love everything

the hotel has limited parking available and the wifi was slow throughout our stay

the room was clean and the beds comfortable. breakfast was sooo good

convenient, good breakfast

late breakfast

the hotel has limited parking available and the wifi was slow throughout our stay

the breakfast was the standard continental and very good.

the breakfast was not that good, it was just okay

te facilities are pretty old , there were not enough blankets, the included continental breakfast it s just coffee and bread at night it s feel pretty unsafe

it was clean and having complimentary breakfast is the best. great location too

great staff clean room simple breakfast

wifi big room good room service

though i was able to park), air conditioning not

parking outside almost full all the time

breakfast isn't much, but attached to a restaurant with great breakfast for modest charge

weren't enough towels, hallway noise, the breakfast had a schedule of 8am and thr were not ready and the coffee was cold

e machine not working) or towels, sometime they

room service was not good, will call for ice

the rooms were nice and the room service quite good.

room service is awful and pay no attention to clealiness whatsoever.

gym , swimming pool and location

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

room service was delicious.

bad wifi

no wifi for cell phones.

wifi is useless, can't connect

room service was fast, affordable, and great quality

location to cintermex big rooms, new and clean. room service

the rooms are clean, and super big, very comfortable. room service 24/7

price and the breakfast was great

beautiful clean rooms! breakfast to your room! just awesome!

bathroom didn t work properly and the coffee maker never started it was quit disappointing the room service meal and the menu wasn t what it was

the only problem w the staff was that felipe who delivered the food with room service was very rude, even my mom listened over the phone how he was rude and firm and loud

the rude staff member in room services, felipe

there is no restaurant for lunch or dinner, although you can ask for room service until 10 pm, the restaurant opens for breakfast only, which is quite good

wifi can be better. the parking place is a bit far, but not too bad.

breakfast included was more of cortesy coffe for two hours

continental breakfast included. free transportation in the morning. clean room.

like spider in room breakfast is just name sake, they don't even offer water , only coffee, cereal with

breakfast is very poor, they offered one piece of bread and one

bad neighbourhood so would have been more relaxed about my car in the parking area

the breakfast was amazing

parking

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

parking was a bit stressful but not too bad

terrible breakfast

location, good parking lot, nice pool, great atmosphere

water in the pool was freezing

didn t like that during the weekdays they don t clean the pool

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

location breafast was good nice pool

also, they were building the new parking lot all night outside our window, we didn't manage to get any

hotel felt worn my room had view to a multiple level parking lot it was noisy

noise from multi-level parking lot just outside my window. ask for another side rooms.

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

friendly staff, price, nice swimming pool, hotel very clean, nice breakfast, location

the pool wasn t working and on the middle of the night the electricity went off.

they also offer free shuttle service in 10 km radius which was very convenient

i love that i can step out the door and have shops and dining right across the parking area

they didn't change the main blanket of the beds. pool was not cleaned.

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

only complaint i have were the prices of room service

wonderful restaurant including room service

room service

room service was well done also

we were gifted with cupons for drinks, also fruit was delivered at our room as gifts and room service was excellent

t needs improvement)

the breakfast was good, we liked it

good location, great breakfast.

location, cleanliness, good parking, nice breakfast buffet

didn t eat breakfast at the hotel

it has a/c and an excellent wifi signal

the pool, the price, location, felt safe ..

swimming pool

conditions of the room,pool,the overall ambiance of the run-down hotel.

and the wifi didnt work properly it disconnected continually

parking is very uncomfortable

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

ee)

we needed to ask for the towels, parking lot is complicated

ly from laptop) is probably the strongest i ve had in the country so far

good breakfast, very friendly staff and comfortable rooms.

nice indoor pool

the free breakfast

breakfast service terrible

breakfast options very good.

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the

did not include breakfast so make sure that your breakfast is included before you pay for it because it isn t

wonderful facility and great staff. exceptional breakfast/

expensive and no free breakfast like other hotels ive stayed and they even have buffet would not stay there

amazing facilities and very fairly priced room service :)

the restaurant is great and the bar tender

i like the quiet the room was. the buffet breakfast was excellent.

great value including parking and breakfast

breakfast and views

the pool was not open during my visit due to covid restrictions so that was sad and not the hotel's

breakfast is awesome

the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

very friendly staff, quiet room, good wifi, good dinner for non-mexican eater like me.

breakfast is delicious

it is located, the pub in the lobby provided room service and had a $105peso breakfast buffet

even room service was not available when i tried to call them in the morning

room service is pretty bad, they were late all time and rooms don't have the features that comes at

feel old, tv was an old one, wifi never worked in my room and something i dont know if it is a feature or a disadvantage is that

breakfast is a great value

they do not have room service and their 2g wifi is super slow as well

attentive room service and the swimming pool was nice

room service

room service does not work

thank israel for his help & kindness w a new room with better wifi & hillary at the front desk who spoke english very well & and answered all my questions about