free gated parking

secure parking, close to a few restaurants and good breakfast in the morning, would definitely use again

plenty of parking and reception staff helpful

the room was very silent even though it was next to the parking spot

good, secure parking

super nice and helpful staff, good breakfast, gym, close to where i needed to be.

clean and friendly place. local bar plays live music, serves food and has a nice atmosphere.

we like the rooms that have a small kitchenette and the bathroom and shower is truly excellent too

good free parking facilities, lifts to the rooms

the hotel also has a self service laundry and a small gym

central, comfortable and dog friendly with secure parking

reception said that food would be served in the bar but no bar

it has been all great, good room, nice staff and great breakfast

friendly and helpful staff. due to covid the breakfast was in your room.

good space to work or do meetings . great free wifi . convenient parking area .

lift, wifi

wifi terrible. not acceptable at this price for business traveller spa bath not worth money.

could not connect my laptop to the wifi network

ee) wifi worked beautifully

the wifi didn't work

the air conditioning is good and good room service too

location is great, right next to the train station. good room service

breakfast was superb

did not take breakfast left early for onward journey.

the breakfast buffet was great.

free parking available

the staff was very nice / friendly with special attention to kids needs

also, hotel provides free parking space that always had a free parking lot

there is also ample safe parking

the bar had no gin

restaurants and bar facilities are great, we had the room service snack bar menu one night and is good with a few nice options

ry long delay and i had to call twice for the room service) and the lady from the spa took the infusion very early

emed that some people don't

had a very busy day outside, traveled a lot and couldn t find time

the rooms, i think a new smart tv would be great, and more food options at the restaurants and room service would be fantastic

somebody is waiting in the bar area during the day the staff carried on talking rather than serve

lovely restaurant and bar with outside terrace which in summer would be lovely !

meant when we returned for the afternoon we were unable to enter the room and with the rooftop bar closed in the afternoon this meant there was no where to wait

the roof top bar and restaurant were a great bonus

the room was a lovely size with a coffee machine and mini bar

room service is available

i'm pretty sure that the hotel advertises room service, but this is very limited

hotel does not have room service, it's not a big deal because there are lots of restaurants around and you can always

car parking no room service and restaurant view

room service no lunch and dinner on weekends food is only available at the restaurant at specific

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

and adjacent to trams a and b and no 1 bus route to airport will definitely stay again ps good breakfast reasonably

wifi is fine

require your room to be made up in the morning, you re given a token for a free drink at the bar - a nice touch

used the breakfast facility in the ibis hotel adjoined

we were offered room service but it is v limited and expensive

on-site restaurant with room service

1- no room service 2- small rooms 3- overpriced

i was told i could not get food at the restaurant but could get room service but no food for children

room service started early, even when you were staying a few days

is peculiar, location is good, parking was available, food was good and fast (room service), very clean and towels were (-)breakfast, food, room service, no fridge, no slippers. (-)the room service was slow, we did require a few things which did not turn up. (-) they said they couldn t do room service at that time

breakfast was excellent, must note that it had the best butter i have ever tasted.

good location right out of old town, spacious room, very nice included breakfast

my 3 and 6 year old loved our family room, and we had the perfect set up for a city break with kids - but still feeling as though we were staying somewhere ‘grown up’ with a nice bar

the reception bar is very attractive with many comfortable nooks to sit in for a coffee or a drink

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

no breakfast room - they have room service breakfast but we don t like eating in the room.

we where running late ,due to arrive at 10 pm ,we rang ahead and as regular guests knew the room service menu,our food was ordered to be cooked just before the kitchen closed and delivered to

level of service, food, room service, clean and safe commercial center nearby

we order room service

food quality room service

small detail but i would prefer to pick a phone and press button for room service or front desk

friendly staff

this was a perfect choice for our one night scape without kids

the spa was amazing and so beautiful

very high speed wifi network (included with the rate) (-)wifi was very weak in the rooms (-)wifi needs some upgrading. safe deposit boxes should be supplied. (-) tv kept cutting off when watching a programme,wifi cutting out

the rooms are beautiful and the spa is absolutely gorgeous

late check out helpful

wifi was very poor and they we not very helpful in trying to remedy the problem

wifi didn't work

no wifi in room as advertised, needed for boarding passes etc

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

location, great room, spacious, coffee and tea making facilities, restaurant and room service

the room service selection was very limited.

great service and so helpful, rooms clean and tidy. room service good and housekeeping.

there was a price list and also a room service menu so a little confusing

room service was convenient for an evening where i had to work late, and it looked nice and tasted

good room size and best room service

room service schedule was a bit off

no real amenities like a restaurant or bar or room service

the room was lovely the ac was good the beds were very comfy and most of all, the wifi was really good

very clean & comfortable lovely breakfast friendly staff

no room service despite that being advertised unless you want a microwave meal

location. it was very clean. staff was friendly and they smiled! loved the room service option.

be advised that because it is not a full service hotel there is no bar or restaurant or room service

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

room service options good be wider

were woken by knocking on the door with breakfast when we didn t order room service

room service was in name only many of the few dishes advertised were not available

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

the room was impeccable and the room service and breakfast marvellous

luxury and elegant hotel, with amazing rooms, outdoor swimming pool and small spa, high quality breakfast, great staff taking care of all requests

room service was limited and quality of food was below average for this type of hotel

the staff for room service were quite rude

was great, we only ate it once

om service); great bakery down the street as well

the service at the orangerie could be slightly improved but the in room service was amazing

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi not working

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

dn't

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

no complimentary water no working mini bar or kettle in room charged 3

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe area

rooms are simple and clean, with comfy bed and everyday room service

a bit of noise in the night from outside - maybe the all night snack bar below our window!

no kettle or bar fridge if you have food you want to keep cool

breakfast at the bar really lovely the position is very central and safe

staff closed bar very early

only issue: wifi was a beat weak.

the bar was appreciated and served very good croque monsieurs with the beer

wifi was weak

the wifi was unreliable

- very central location - very good quality price ratio - comfortable room - wifi

room service

no restaurant, poor room service menu and the cooked meat at breakfast was off.

room, bed, bathroom, daily room service are really high quality

wifi wasn't the best.

slow wifi

beer and foodc a bit expensive salad bar looked a bit tired mainly the salad

location, free parking and friendly staff

bar good

staff, delicious food in restaurant, good drinks in bar

we arrived from a late flght when the bar was closed but the guy on the desk very helpfully directed us to a pub in easy walking distance

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

good wifi

the wifi didn't work.

also the wifi was good

helpful staff, allowed early check in and storage for bike

told that you could only get bar food if you ordered room service and the night desk staff person was not very accommodating

the room service was fantastic and room was cleaned in the best way possible

ready, the staff can't be bothered turning lights on in restaurant until they're finished doing room service breakfast - almost ran us

us 2 or 3 other couples waiting) late for flight

spa was a real treat, lovely friendly prompt room service nothing was too much

as a single traveler, had room service two evenings and food was excellent

room service menu was a bit small but the hotel team was very accommodating to our wishes

we had room service from the garden restaurant which was delicious, as was breakfast the next morning

slippers room service got it wrong every time

our room was a little noisy with the road outside but they paid for all our drinks and room service once we complained which was very kind of them

for toothbrushes and no cup for tea although there was a water boiler the opening hours for the pool

wifi was secure rather than open

free wifi very limited, often dropping out

closer to the airport. easy parking. fridge and microwave in the room. good size room.

wifi seemed to be intermittent at pick times.

we had room service in evening which was truly superb and breakfast was yummy too

room service un available when we arrived

no apology for the room service and was informed that she had no access to milk so go to the restaurant

hugely taken with the vibe in the hotel - there were abandoned carts, assumably from previous room service requests, in the communal areas and a function room had an air of desolation

although there was a kitchenette in our room there was no tea making facility

very good room service

the wifi was excellent at all points in my stay

although there is no bar they do serve drinks which you can take into the lovely courtyard

lovely courtyard for breakfast. our room had a terrace which was a nice place to relax.

price was the biggest issue here with the facilities on offer no evening bar to have a night

desk and bar was open late for late incoming flights. comfortable bed and quiet room.

we thought the prices of bar drinks were expensive, would not use again.

reception and breakfast bar area is a bit tired but don t let this put you off

there was a full bar and breakfast but i did not take it, so do not know about quality

onsite parking

location restaurant ev charger

nothing it s perfectly located, plenty of parking & spacious

ess than 10 min driving) and they have free parking

some loose tiles around the pool could become a major issue if someone tripped..

also, a nicely kept garden and a pool