central, comfortable and dog friendly with secure parking

great breakfast and friendly staff

it has been all great, good room, nice staff and great breakfast

clean /efficent / sucure parking/ good location for my needs / nice breakfast .

it seemed that both check in and check out plus the bar were being taken care of by the same person, so that led to a lot of delay

good parking

free parking outside and for security the gate was locked at 9pm/2100 but you could access with room key

plenty of parking and reception staff helpful

secure parking, close to a few restaurants and good breakfast in the morning, would definitely use again

safe parking

clean hotel, the bathroom soap smelled very nice. big parking space.

the hotel also has a self service laundry and a small gym

check in was super easy and we had access to a small gym which was a nice touch

everything! the gym, the staff's kindness in particular!

the family apartments are great, perfect for travelling with kids (kitchen, microwaves, fridge

the staff were outstanding. tea bar in room was unexpected bonus in continental hotel.

drinks bar in room

the room is great for one person, breakfast is good, convenient free parking

also, hotel provides free parking space that always had a free parking lot

great staff, good location, great breakfast choices and dog friendly

the wifi didn't work

could not connect my laptop to the wifi network

the

ee) wifi worked beautifully

lift, wifi

i'm pretty sure that the hotel advertises room service, but this is very limited

room service no lunch and dinner on weekends food is only available at the restaurant at specific

and picking up room service tray right after

no room service

clean, good food for dinner both in restaurant and room service

the air conditioning is good and good room service too

location is great, right next to the train station. good room service

great value and included a decent breakfast as well.

did not take breakfast left early for onward journey.

the staff were helpful and friendly, the room was clean and comfortable and the breakfast was good

somebody is waiting in the bar area during the day the staff carried on talking rather than serve

ich we didn t use) there was a hairdryer and a steamer to iron our clothes

lovely restaurant and bar with outside terrace which in summer would be lovely !

the roof top bar and restaurant were a great bonus

roof top restaurant and bar

emed that some people don't

ry long delay and i had to call twice for the room service) and the lady from the spa took the infusion very early

had a very busy day outside, traveled a lot and couldn t find time

no food by room service after 10 pm

restaurants and bar facilities are great, we had the room service snack bar menu one night and is good with a few nice options

with our suite we even received free room service breakfast in bed on sunday, a nice surprise

good secure parking within the grounds of the hotel

there is lots of parking outside and it is close to the autobahn for easy accessibility

lots of parking, beautiful property, easy to access from highway

staff was very friendly, parking is convenient

helpful staff, allowed early check in and storage for bike

no breakfast room - they have room service breakfast but we don t like eating in the room.

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

special thanks are to timothe)..

the breakfast buffet was great

wifi was terrible when i was there too

free wifi and air-conditioning both worked well all the time

we were offered room service but it is v limited and expensive

i was told i could not get food at the restaurant but could get room service but no food for children

1- no room service 2- small rooms 3- overpriced

on-site restaurant with room service

room service started early, even when you were staying a few days

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

the room service selection was very limited.

great service and so helpful, rooms clean and tidy. room service good and housekeeping.

comfortable and clean room, location, room service and friendly staff.

even though there is no restaurant associated with the hotel there was still a room service option

is peculiar, location is good, parking was available, food was good and fast (room service), very clean and towels were (-)breakfast, food, room service, no fridge, no slippers. (-)the room service was slow, we did require a few things which did not turn up. (-) they said they couldn t do room service at that time

staff uniform to desk to bar and restaurant designs are all very casual in a nice way

staff were amazing and the bar tender was exceptional

the breakfast was good plus the dinner was excellent at the hotel restaurant

hotel has great restaurant and bar area and rooms are super and very comfortable

pre arrival communication, an early check in, friendly, professional owners who went above and beyond to ensure we had a relaxing

ank you chloe) relaxing spa delecious breakfast in bed confortable and clean

very high speed wifi network (included with the rate) (-)wifi was very weak in the rooms (-)wifi needs some upgrading. safe deposit boxes should be supplied. (-) tv kept cutting off when watching a programme,wifi cutting out

this was a perfect choice for our one night scape without kids

the rooms are beautiful and the spa is absolutely gorgeous

was great, we only ate it once

was very good in the middle of the city, hotel was quiet ,and i appreciate that room service they was professional and i enjoyed the food on the

room service was limited and quality of food was below average for this type of hotel

the service at the orangerie could be slightly improved but the in room service was amazing

om service); great bakery down the street as well

no wifi in room as advertised, needed for boarding passes etc

late check out helpful

wifi was very poor and they we not very helpful in trying to remedy the problem

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

wifi didn't work

room service options good be wider

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

room service available, but i didn't use it

no room service despite that being advertised unless you want a microwave meal

location. it was very clean. staff was friendly and they smiled! loved the room service option.

rooms are simple and clean, with comfy bed and everyday room service

staff closed bar very early

wifi in the room

breakfast at the bar really lovely the position is very central and safe

in a different building without a/c it could get hot in the height of summer - wifi was a little

room, bed, bathroom, daily room service are really high quality

room service

no restaurant, poor room service menu and the cooked meat at breakfast was off.

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

slow wifi

free wifi, easy check in and

wifi connection in the room was poor

a perfect location one down from the tourist office and the trams, truly excellent restaurant and bar

the bar closed early on sunday evening which was

furnishings a little dated. wifi weak.

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and bar suits us very well

the room service was very quick and the staff were kind and accommodating

level of service, food, room service, clean and safe commercial center nearby

we were able to get room service also

food quality room service

room service schedule was a bit off

good room size and best room service

no real amenities like a restaurant or bar or room service

intermittent wifi and a lift not working on

the room was lovely the ac was good the beds were very comfy and most of all, the wifi was really good

were woken by knocking on the door with breakfast when we didn t order room service

room service was in name only many of the few dishes advertised were not available

the room was impeccable and the room service and breakfast marvellous

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

good kitchen/sitting area.

wifi is good

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

spa was a real treat, lovely friendly prompt room service nothing was too much

us 2 or 3 other couples waiting) late for flight

room service

one evening wanted room service however called twice reception and nobody answered

ready, the staff can't be bothered turning lights on in restaurant until they're finished doing room service breakfast - almost ran us

wifi, breakfast but specially the staff

good wifi

ough you have to go to reception to ask for mineral water which is then

the wifi didn't work.

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

located 5 mins from the lovely bar outside the church at saint seurin

no complimentary water no working mini bar or kettle in room charged 3

no coffee/ tea in room, min bar fridge not working, shower head broken.

food was amazing but we would have liked to see a few more things on the room service menu- possibly a few sandwiches for light meals after a day at the wineries

limited lunch time and room service menu. would have liked more vegetarian options at breakfast.

room service menu was limited.

the rooms were nice, bed was extremely comfortable and room service and turn down service was

room service menu was a bit small but the hotel team was very accommodating to our wishes

very good room service

unfortunately there is no bar at the hotel.

although there is no bar they do serve drinks which you can take into the lovely courtyard

have any negative feedback not sure if there is a bar onsite but we didn t need it as were out exploring

lovely courtyard for breakfast. our room had a terrace which was a nice place to relax.

good parking. clean well organized territory. friendly staff.

a good overnight stay near to the motorway with friendly receptionist and safe parking.

parking, good value for money

excellent heat, very comfortable bed, fabulous tv, parking right next to the room.

i liked the parking inside the facilities.